2026 Best Software Awards are here!See the list
Compare Hiver and Wrike 
Featured Products
At a Glance
Market Segments
Small-Business (67.0% of reviews)
Mid-Market (43.2% of reviews)
Entry-Level Pricing
Free
$0.00
Hiver
Star Rating
(1,274)4.6 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansWrike
Star Rating
(4,519)4.2 out of 5
Market Segments
Mid-Market (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 5 pricing plansHiver vs Wrike
When assessing the two solutions, reviewers found Hiver easier to use, set up, and administer. Reviewers also preferred doing business with Hiver overall.
- Reviewers felt that Hiver meets the needs of their business better than Wrike.
- When comparing quality of ongoing product support, reviewers felt that Hiver is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hiver over Wrike.
Pricing
Entry-Level Pricing
Hiver
Free
Free
- Multi-channel shared inboxes
- Email management
- Live chat support
Wrike
Free
$0.00
Essential task management
- Web, desktop, and mobile apps
- Project & task management
- Board view
Free Trial
Hiver
Free Trial is available
Wrike
Free Trial is available
Ratings
Meets Requirements
9.0
987
8.5
3,680
Ease of Use
9.1
1,011
7.9
3,718
Ease of Setup
9.0
586
7.8
1,615
Ease of Admin
9.2
451
8.3
1,288
Quality of Support
9.2
915
8.5
2,910
Has the product been a good partner in doing business?
9.2
442
8.5
1,233
Product Direction (% positive)
9.1
980
8.2
3,514
Features by Category
Ticket and Case Management
8.8
211
|
Verified
Not enough data
8.7
214
|
Verified
Not enough data
8.6
221
|
Verified
Not enough data
8.5
206
|
Verified
Not enough data
8.2
177
|
Verified
Not enough data
8.3
190
Not enough data
8.6
205
|
Verified
Not enough data
8.1
111
Not enough data
Generative AI
7.2
74
Not enough data
7.3
73
Not enough data
Agentic AI - Help Desk
7.3
29
Not enough data
7.2
29
Not enough data
6.8
28
Not enough data
Communication Channels
8.2
160
Not enough data
8.9
216
|
Verified
Not enough data
8.5
189
Not enough data
7.5
109
Not enough data
7.5
104
Not enough data
Platform
7.5
176
|
Verified
Not enough data
7.8
161
Not enough data
8.8
215
|
Verified
Not enough data
8.2
176
|
Verified
Not enough data
8.2
193
|
Verified
Not enough data
8.4
208
|
Verified
Not enough data
Tasks
Not enough data
8.9
1568
|
Verified
Not enough data
8.8
1590
|
Verified
Not enough data
8.4
1541
|
Verified
Not enough data
8.5
1517
|
Verified
Not enough data
8.1
1446
|
Verified
Not enough data
7.7
1302
|
Verified
Not enough data
8.1
1436
|
Verified
Not enough data
8.2
1385
|
Verified
Projects
Not enough data
8.5
1402
|
Verified
Not enough data
8.2
1302
|
Verified
Not enough data
8.0
1276
|
Verified
Not enough data
8.0
1323
|
Verified
Not enough data
8.2
1355
|
Verified
Not enough data
7.5
1006
|
Verified
Not enough data
7.6
606
Not enough data
8.1
1282
|
Verified
Not enough data
7.7
1069
|
Verified
Not enough data
7.7
1033
|
Verified
Not enough data
7.8
1038
|
Verified
Resource Management
Not enough data
7.8
1077
|
Verified
Not enough data
7.8
1129
|
Verified
Not enough data
8.2
1213
|
Verified
Project Monitoring
Not enough data
7.7
1022
|
Verified
Not enough data
7.9
1091
|
Verified
Not enough data
8.3
1339
|
Verified
Generative AI
Not enough data
6.9
169
Not enough data
6.2
443
Agentic AI - Project Management
Not enough data
7.4
9
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
7.8
9
Portfolio Management
Not enough data
7.7
37
Not enough data
8.1
38
Not enough data
7.8
36
Not enough data
7.5
38
Project Management
Not enough data
8.1
39
Not enough data
8.3
39
Not enough data
7.7
36
Resource Management
Not enough data
8.0
37
Not enough data
8.1
36
Not enough data
7.9
34
Data & Analytics
Not enough data
7.4
35
Not enough data
7.4
38
Not enough data
7.5
35
Not enough data
7.4
34
Strategy - Project and Portfolio Management
Not enough data
7.1
28
Not enough data
7.6
31
Not enough data
7.6
31
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.4
30
Not enough data
7.1
30
Not enough data
7.5
30
Not enough data
7.4
30
Not enough data
7.6
31
Setup
Not enough data
8.3
763
Not enough data
8.3
781
Not enough data
8.0
766
Not enough data
8.2
843
Management
Not enough data
8.3
750
Not enough data
8.0
629
Not enough data
7.8
595
Generative AI
Not enough data
6.3
277
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
7.9
149
Not enough data
7.6
143
Not enough data
6.7
141
Not enough data
Design
7.9
142
Not enough data
7.3
142
Not enough data
8.0
144
Not enough data
8.2
144
Not enough data
7.8
141
Not enough data
Generative AI
7.1
107
Not enough data
7.1
105
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.4
148
Not enough data
8.2
143
Not enough data
8.4
151
Bug Monitoring
Not enough data
8.1
141
Not enough data
8.3
142
Not enough data
8.4
143
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.6
89
Not enough data
8.0
87
Not enough data
8.0
86
Not enough data
7.8
88
Goal Creation
Not enough data
8.0
88
Not enough data
8.0
88
Not enough data
7.1
81
Not enough data
8.3
85
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
8.9
172
Not enough data
8.7
171
Not enough data
8.5
168
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
8.5
169
Not enough data
8.5
169
Not enough data
8.6
167
Planning
Not enough data
8.6
167
Not enough data
8.1
169
Not enough data
7.9
168
Platform Basics
Not enough data
8.2
351
Not enough data
8.4
387
Not enough data
8.3
375
Not enough data
7.4
278
Not enough data
8.5
354
Not enough data
8.3
382
Content Planning
Not enough data
8.4
385
Not enough data
8.9
397
Not enough data
Feature Not Available
Marketing Campaign Performance
Not enough data
7.4
261
Not enough data
8.2
316
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
Not enough data
7.7
312
Not enough data
7.7
304
Task Creation
Not enough data
8.8
1270
Not enough data
8.8
1283
Not enough data
8.3
1196
Not enough data
7.8
1051
Task Management
Not enough data
8.4
1233
Not enough data
8.5
1241
Not enough data
8.1
1158
Not enough data
8.2
1122
Generative AI
Not enough data
6.1
408
Not enough data
6.2
408
Customer Management
Not enough data
7.9
23
Not enough data
7.1
22
Not enough data
7.8
23
Not enough data
8.2
23
Project Management
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
8.4
24
Not enough data
8.6
25
Accounting
Not enough data
7.1
23
Not enough data
6.4
23
Not enough data
6.5
23
Not enough data
6.7
23
Not enough data
6.7
23
Portfolio Management
Not enough data
7.8
24
Not enough data
8.0
22
Not enough data
7.9
22
Not enough data
7.5
22
Analytics
Not enough data
8.0
22
Not enough data
8.6
22
Not enough data
7.7
21
Administration
Not enough data
7.5
22
Not enough data
8.7
23
Not enough data
8.6
22
Platform
Not enough data
8.3
22
Not enough data
8.0
21
Not enough data
8.9
21
Not enough data
8.2
23
Not enough data
7.0
21
Generative AI
Not enough data
7.5
19
Not enough data
7.2
20
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.5
851
Not enough data
8.3
852
Not enough data
8.0
745
Administration
Not enough data
8.3
795
Not enough data
8.2
734
Not enough data
8.9
814
Project management
Not enough data
8.6
873
Not enough data
8.3
813
Not enough data
8.5
850
Not enough data
8.3
814
Not enough data
8.4
812
Not enough data
8.0
676
Not enough data
8.4
854
Workload
Not enough data
8.2
727
Not enough data
8.5
821
Not enough data
8.2
766
Not enough data
8.0
702
Communication & Collaboration
Not enough data
8.3
794
Not enough data
8.2
792
Not enough data
8.8
846
Cost Management
Not enough data
7.7
548
Not enough data
7.8
578
Not enough data
7.4
514
Integration
Not enough data
7.5
517
Not enough data
7.5
514
Not enough data
7.5
504
Generative AI
Not enough data
6.4
237
Not enough data
7.3
102
Agentic AI - Work Management
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
7.6
9
Communication
Not enough data
Feature Not Available
Not enough data
8.5
1042
Not enough data
7.8
840
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.5
1081
Not enough data
8.6
1070
Not enough data
8.0
1070
Not enough data
8.0
908
Controls
Not enough data
8.2
1000
Not enough data
8.1
907
Not enough data
8.4
992
Not enough data
8.0
955
Not enough data
7.9
812
Project Management
Not enough data
8.9
1154
Not enough data
8.6
1109
Not enough data
8.6
1101
Not enough data
8.1
899
Remote Collaboration
Not enough data
8.5
994
Not enough data
8.6
1025
Not enough data
8.6
993
Not enough data
Feature Not Available
Generative AI
Not enough data
7.0
141
Not enough data
6.1
331
Agentic AI - Project Collaboration
Not enough data
7.6
24
Not enough data
7.1
22
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.6
113
Not enough data
8.4
103
Not enough data
8.8
106
Not enough data
7.9
110
Additional Functionality
Not enough data
8.5
92
Not enough data
Feature Not Available
Not enough data
8.6
112
Not enough data
Feature Not Available
Not enough data
7.7
85
Sorting & Filtering
8.1
350
Not enough data
8.8
385
Not enough data
7.5
330
Not enough data
8.0
347
Not enough data
Integrations
6.8
286
Not enough data
9.3
395
Not enough data
7.1
281
Not enough data
Time Management
8.7
351
Not enough data
8.5
344
Not enough data
8.0
313
Not enough data
Generative AI
7.5
204
Not enough data
7.2
199
Not enough data
7.4
202
Not enough data
Agentic AI - Email Management
7.2
31
Not enough data
7.2
32
Not enough data
New Product Introduction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CAD
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill of Materials
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engineering Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Simulation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
7.8
161
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
6
Not enough data
Self-Service Experience
8.6
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Self-Service Platform
8.6
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
Agentic AI - Customer Self-Service
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.0
5
Not enough data
9.0
5
Not enough data
Proofing Features - Online Proofing
Not enough data
8.1
47
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform - Online Proofing
Not enough data
8.2
49
Not enough data
7.4
47
Not enough data
7.5
47
Not enough data
8.3
45
Not enough data
Feature Not Available
Workflow and Collaboration - Online Proofing
Not enough data
8.2
47
Not enough data
8.6
50
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
6.7
5
Not enough data
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Event Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.2
503
Not enough data
8.7
592
Not enough data
8.0
407
Client Invoicing
Not enough data
7.2
318
Not enough data
Feature Not Available
Not enough data
7.5
328
Mobile Time Tracking
Not enough data
8.3
463
Administration
Not enough data
7.9
381
Not enough data
8.4
520
Not enough data
8.5
516
Not enough data
7.8
357
Not enough data
8.6
513
Platform
Not enough data
8.2
501
Not enough data
7.7
379
Not enough data
7.7
347
Not enough data
8.5
529
Not enough data
7.8
425
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hiver and Wrike share no categories
Unique Categories
Hiver is categorized as Email Management, Digital Customer Service Platforms, Shared Inbox, Customer Communications Management, Live Chat, Help Desk, Customer Self-Service, Complaint Management, Conversational Support, Social Customer Service, Customer Service Automation, Google Workspace Communication Tools, AI IT Agents, and Chatbots
Wrike is categorized as Project Collaboration, Work Management, Marketing Calendar, Kanban Project Management, Objectives and Key Results (OKR), Workflow Management, Project and Portfolio Management, Online Proofing, Online Form Builder, Task Management, Event Planning, Bug Tracking, Time Tracking, Professional Services Automation, Project Management, Marketing Resource Management, and Product Lifecycle Management (PLM)
Reviews
Reviewers' Company Size
Hiver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wrike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
6.9%
Marketing and Advertising
5.4%
Information Technology and Services
5.4%
Accounting
4.9%
Financial Services
4.2%
Other
73.2%
Marketing and Advertising
19.5%
Computer Software
7.5%
Information Technology and Services
7.5%
Higher Education
4.1%
Financial Services
3.7%
Other
57.8%
Alternatives
Discussions
What is the future development direction for Hiver?
1 Comment
NR
Hi George. Thanks for being a Hiver champion over the years. I'm Niraj, founder and CEO at Hiver. Hope you remembers our communication from a few years back...Read more
Is there a way to make pending items show up in my hiver inbox? Right now, they are separate.
1 Comment
PA
Hi Makisha,
I am Pratibha from the Product team at Hiver.
As of now, there's no way to show Pending conversations assigned to you in your Inbox. But I...Read more
How can i separate Hiver tickets from my own emails in Gmail?
1 Comment
RG
We just create a filter that auto archives anything in the Shared Inbox from Hiver so that those emails only show up in the Hiver folder. Read more
What is wrike used for?
14 Comments
HS
Wrike is a scaleable project management tool.
From Wrike: "Wrike is a SaaS-based, work management platform features
engaging collaboration, workflow and...Read more
Are there additional capabilities beyond project management? Seems like it going through this review process.
9 Comments
CM
1) Wrike Forms has allow us to assess all project requests submitted by stakeholders, allowing us to pull the right team and understand the needs of the...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
