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At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
No pricing available
Free
Clari
Star Rating
(5,550)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ClariZoho CRM
Star Rating
(2,847)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Clari excels in Quality of Support, scoring 9.2 compared to Zoho CRM's 7.6. Reviewers mention that Clari's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Clari offers superior Ease of Use with a score of 9.1, while Zoho CRM scores 8.3. Users say that Clari's intuitive interface and streamlined navigation enhance their overall experience, making it easier to adopt and utilize the software effectively.
- Users on G2 highlight Clari's strong performance in Email Tracking/Automation, scoring 9.4 compared to Zoho CRM's 8.8. Reviewers say that Clari's automation features help them save time and improve their outreach efficiency.
- G2 users report that Clari outshines Zoho CRM in Workflow Management, with a score of 9.1 versus 8.6. Reviewers mention that Clari's workflow capabilities allow for better customization and automation of sales processes, leading to increased productivity.
- Users say that Clari's Live Forecasting feature, scoring 8.9, provides more accurate insights compared to Zoho CRM's 8.1. Reviewers mention that Clari's forecasting tools help them make informed decisions based on real-time data.
- Reviewers mention that Zoho CRM's Meeting Scheduling feature scores 8.9, outperforming Clari's 7.6. Users report that Zoho's scheduling tools are user-friendly and integrate well with their calendars, making it easier to manage appointments.
Pricing
Entry-Level Pricing
Clari
No pricing availableZoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Clari
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
9.0
4,096
8.4
2,424
Ease of Use
9.1
4,165
8.3
2,437
Ease of Setup
8.6
812
8.0
1,206
Ease of Admin
8.7
597
8.0
1,009
Quality of Support
9.1
3,347
7.6
2,218
Has the product been a good partner in doing business?
9.2
591
8.0
985
Product Direction (% positive)
9.1
3,877
8.0
2,359
Features by Category
Sales Force Automation
Not enough data
8.5
1624
|
Verified
Not enough data
8.3
873
|
Verified
Not enough data
8.2
1547
|
Verified
Not enough data
8.2
1623
|
Verified
Not enough data
7.8
1186
|
Verified
Not enough data
8.4
667
|
Verified
Not enough data
7.9
1216
|
Verified
Not enough data
8.0
1206
|
Verified
Not enough data
8.2
1318
|
Verified
Marketing Automation
Not enough data
8.0
1335
|
Verified
Not enough data
7.9
1299
|
Verified
Not enough data
8.4
1521
|
Verified
Not enough data
7.9
1124
|
Verified
Customer Support
Not enough data
8.0
1199
|
Verified
Not enough data
7.9
1200
|
Verified
Not enough data
7.9
1234
|
Verified
Not enough data
7.8
1067
|
Verified
Not enough data
8.0
1110
|
Verified
Reporting & Analytics
Not enough data
8.2
1496
|
Verified
Not enough data
8.2
1552
|
Verified
Not enough data
8.1
1052
|
Verified
Mobile & Social
Not enough data
8.1
1080
|
Verified
Not enough data
8.0
1091
|
Verified
Not enough data
8.0
1196
|
Verified
Platform
Not enough data
8.1
856
|
Verified
Not enough data
8.1
828
|
Verified
Not enough data
8.4
859
|
Verified
Not enough data
8.1
649
|
Verified
Not enough data
7.8
549
|
Verified
Not enough data
8.1
719
|
Verified
Not enough data
8.4
840
|
Verified
Not enough data
8.1
662
|
Verified
Integration
Not enough data
8.3
650
|
Verified
Not enough data
8.1
634
|
Verified
Not enough data
8.0
599
|
Verified
Generative AI
Not enough data
8.2
179
Agentic AI - CRM
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.0
63
Not enough data
8.0
63
Not enough data
8.2
63
Not enough data
8.2
63
Not enough data
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Intelligence
8.6
413
Not enough data
8.7
477
Not enough data
8.7
456
Not enough data
Lead Management
8.8
431
Not enough data
8.6
397
Not enough data
8.9
459
Not enough data
Marketing Campaigns
8.7
393
Not enough data
8.6
339
Not enough data
8.5
339
Not enough data
8.8
400
Not enough data
8.9
474
Not enough data
Campaign Execution
8.3
212
Not enough data
8.9
455
Not enough data
8.9
427
Not enough data
9.2
510
Not enough data
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.6
291
|
Verified
8.4
72
7.8
320
|
Verified
8.8
73
7.8
319
|
Verified
8.8
73
7.6
305
|
Verified
8.8
73
Organization
9.1
506
|
Verified
8.6
74
8.8
467
|
Verified
8.4
73
8.7
430
|
Verified
8.6
73
Performance Analysis
8.3
402
|
Verified
Feature Not Available
8.8
475
|
Verified
8.6
75
Sales Analysis
8.3
378
|
Verified
8.4
69
9.2
497
|
Verified
8.4
73
Generative AI
6.9
108
8.1
27
7.0
107
8.0
27
Agentic AI - AI Sales Assistant
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
Integrated Workflows
9.0
868
8.7
160
9.4
1056
8.8
156
8.6
729
8.3
146
8.8
690
8.2
141
9.4
971
8.9
154
9.0
527
8.8
153
8.5
407
8.5
148
Repeatability and Reportability
8.9
800
8.4
145
9.1
906
8.6
150
9.1
862
8.5
143
8.6
643
8.2
138
8.1
357
7.9
121
AI and Automation
8.4
385
8.2
147
8.2
371
8.4
146
8.5
403
8.3
140
8.1
346
8.1
134
8.2
345
7.8
126
Generative AI
6.9
132
7.4
69
Agentic AI - Sales Engagement
7.6
16
7.8
27
7.4
16
7.7
25
7.8
16
7.9
26
7.5
16
7.8
25
7.4
16
7.6
26
7.4
16
7.9
26
7.2
16
8.0
25
Call Analytics
9.2
146
Not enough data
8.2
129
Not enough data
8.7
140
Not enough data
7.6
105
Not enough data
Agent Performance Management
8.1
107
Not enough data
7.8
142
Not enough data
8.3
125
Not enough data
Generative AI
7.8
30
Not enough data
Agentic AI - Conversation Intelligence
6.7
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Sales Team
8.3
182
Not enough data
7.3
162
Not enough data
7.1
163
Not enough data
Intelligence
8.1
176
Not enough data
Feature Not Available
Not enough data
7.5
164
Not enough data
Mapping
Feature Not Available
Not enough data
7.3
162
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
97
Not enough data
8.6
92
Not enough data
8.5
96
Not enough data
8.3
88
Not enough data
8.8
55
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Revenue Sourcing and Forecasting
8.2
418
Not enough data
9.0
465
Not enough data
8.4
465
Not enough data
7.7
399
Not enough data
8.0
401
Not enough data
8.0
373
Not enough data
8.1
347
Not enough data
CRM Data Enrichment
7.5
395
Not enough data
7.6
407
Not enough data
7.2
376
Not enough data
Feature Not Available
Not enough data
7.0
303
Not enough data
Account Management
7.1
356
Not enough data
7.4
358
Not enough data
7.6
387
Not enough data
8.2
411
Not enough data
7.7
332
Not enough data
7.5
332
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
6.5
49
Not enough data
7.5
49
Not enough data
6.9
48
Not enough data
6.7
48
Not enough data
7.2
47
Not enough data
Integrations
7.2
83
Not enough data
8.6
91
Not enough data
8.1
84
Not enough data
7.8
83
Not enough data
9.1
88
Not enough data
Branding & Customizatio
8.5
85
Not enough data
8.6
86
Not enough data
8.1
85
Not enough data
Automatic Rules & Configurations
8.1
86
Not enough data
8.4
87
Not enough data
8.1
86
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.9
18
7.9
20
6.9
18
8.2
19
6.9
18
7.8
20
Incentives
7.1
105
8.2
152
|
Verified
8.2
254
8.3
159
|
Verified
6.5
110
8.0
151
|
Verified
7.4
106
8.4
160
|
Verified
Personalization
8.3
266
8.5
176
|
Verified
8.6
282
8.6
177
|
Verified
8.8
342
8.6
183
|
Verified
8.4
251
8.4
170
|
Verified
Administrative
9.0
327
8.5
168
|
Verified
8.6
267
8.5
172
|
Verified
8.6
278
8.3
160
Agentic AI - Email Tracking
7.2
12
7.6
29
7.0
11
7.4
28
7.6
11
7.5
29
7.3
11
6.9
28
7.0
11
6.9
29
7.4
11
7.4
29
7.7
11
7.5
28
Analytics
9.2
1447
8.3
138
9.1
1446
8.3
144
9.0
1355
8.4
145
Customizations
9.3
1519
8.7
149
9.3
1469
8.8
146
9.2
1462
8.7
147
9.1
1211
8.7
143
9.2
1519
8.6
148
Generative AI
7.2
169
7.6
59
Agentic AI - Sales Analytics
6.7
26
7.4
28
7.3
26
7.5
28
7.0
26
7.0
28
6.7
25
7.3
28
6.6
26
7.4
28
Data Sourcing
8.3
1124
8.3
143
8.1
1158
8.4
147
8.1
1109
8.3
140
8.7
1319
8.6
152
8.4
1137
8.5
144
Predictive Analytics
7.7
1067
8.5
144
8.3
1228
8.3
136
7.9
1113
8.0
122
8.9
1252
8.2
128
Sales Management
9.0
1306
8.5
151
Feature Not Available
8.3
129
8.3
1159
8.5
142
8.5
1285
8.8
149
Agentic AI - Outbound Call Tracking
6.3
8
Not enough data
6.7
8
Not enough data
Calling
8.7
606
Not enough data
8.7
603
Not enough data
8.9
671
Not enough data
8.9
690
Not enough data
7.3
11
Not enough data
Contacts
9.0
767
Not enough data
8.8
664
Not enough data
8.9
683
Not enough data
Insights
9.1
733
Not enough data
9.0
722
Not enough data
8.5
495
Not enough data
9.2
762
Not enough data
8.8
590
Not enough data
6.9
9
Not enough data
Agentic AI - Sales Coaching
7.2
6
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
7.7
5
Not enough data
Training
8.3
97
Not enough data
8.2
99
Not enough data
8.1
90
Not enough data
8.7
113
Not enough data
Feedback
8.8
104
Not enough data
8.2
87
Not enough data
8.1
85
Not enough data
8.3
82
Not enough data
8.4
92
Not enough data
8.3
90
Not enough data
8.3
81
Not enough data
Generative AI
7.2
27
Not enough data
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Clari and Zoho CRM are categorized as Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, and Sales Performance Management
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Quote Management, Sales Gamification, CRM, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Clari
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
27.5%
Information Technology and Services
20.7%
Marketing and Advertising
6.2%
Computer & Network Security
4.1%
Financial Services
3.5%
Other
38.0%
Information Technology and Services
16.0%
Computer Software
9.8%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
What groove means in music?
7 Comments
NM
Happy- Pharrell Williams
Groove has improved my workflow phenomenally I can get so much more done, my workflow is so simple and allows me to do so much in...Read more
Is it possible to edit a template in-line when using gmail?
6 Comments
MM
Yes!
1. Hit Goove icon
2. Select you template
3. hit the pencil in the top right
4. Done. :)Read more
How can I get the Indian Accent/ neutral accent script?
3 Comments
RS
Watch more podcast of Indian Influencer so that you will get idea about the way we are speaking ang our tounge twisting.Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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