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Compare Assembly and Birdeye 
Featured Products
At a Glance
Market Segments
Small-Business (96.3% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
$39.00 Per Month
Contact Us
Assembly
Star Rating
(279)4.8 out of 5
Market Segments
Small-Business (96.3% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Free Trial is available
Browse all 3 pricing plansBirdeye
Star Rating
(3,713)4.7 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansAssembly vs Birdeye
When assessing the two solutions, reviewers found Assembly easier to use and set up. Reviewers also felt that Assembly was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that Birdeye meets the needs of their business better than Assembly.
- When comparing quality of ongoing product support, reviewers felt that Assembly is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Assembly over Birdeye.
Pricing
Entry-Level Pricing
Assembly
Starter
$39.00
Per Month
For new businesses
- CRM
- Client portal
- Messaging and team inbox
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Free Trial
Assembly
Free Trial is available
Birdeye
Free Trial is available
Ratings
Meets Requirements
8.9
217
9.3
3,189
Ease of Use
9.4
225
9.3
3,244
Ease of Setup
9.4
205
9.1
2,323
Ease of Admin
9.3
194
9.3
1,923
Quality of Support
9.5
196
9.4
3,045
Has the product been a good partner in doing business?
9.5
186
9.4
1,925
Product Direction (% positive)
9.7
207
9.5
3,153
Features by Category
Signature Process
9.2
60
Not enough data
8.6
56
Not enough data
9.5
61
Not enough data
8.9
57
Not enough data
8.7
59
Not enough data
7.4
53
Not enough data
8.2
55
Not enough data
8.8
56
Not enough data
Agentic AI - E-Signature
6.5
11
Not enough data
7.6
11
Not enough data
7.0
11
Not enough data
7.0
11
Not enough data
7.1
11
Not enough data
7.1
11
Not enough data
Security and Scalability
8.6
54
Not enough data
9.0
53
Not enough data
8.9
52
Not enough data
Platform
9.1
71
Not enough data
9.0
66
Not enough data
8.7
66
Not enough data
9.3
66
Not enough data
8.5
65
Not enough data
File Management
9.4
31
Not enough data
9.5
33
Not enough data
9.6
33
Not enough data
9.1
33
Not enough data
7.9
26
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.4
31
Not enough data
9.6
33
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
Administration
9.5
34
Not enough data
9.2
31
Not enough data
9.6
31
Not enough data
9.2
28
Not enough data
9.3
27
Not enough data
9.4
33
Not enough data
Platform
9.1
41
Not enough data
8.9
34
Not enough data
8.9
33
Not enough data
8.8
34
Not enough data
Document Creation
7.7
10
Not enough data
6.8
10
Not enough data
7.2
9
Not enough data
7.2
10
Not enough data
7.7
10
Not enough data
8.3
10
Not enough data
Workflow
7.8
10
Not enough data
7.8
10
Not enough data
8.7
9
Not enough data
Analytics
7.0
10
Not enough data
7.5
10
Not enough data
7.8
10
Not enough data
Administration and Platform
8.6
11
Not enough data
9.1
11
Not enough data
8.0
10
Not enough data
8.5
10
Not enough data
7.3
8
Not enough data
8.8
8
Not enough data
Generative AI
6.0
7
Not enough data
Contract Management Platform Features
8.3
27
Not enough data
7.8
26
Not enough data
8.3
25
Not enough data
8.3
25
Not enough data
8.1
25
Not enough data
8.9
24
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
8.2
24
Not enough data
8.3
24
Not enough data
Generative AI
6.1
20
Not enough data
6.2
20
Not enough data
Agentic AI - Contract Management
6.3
9
Not enough data
Messenger
Not enough data
8.8
384
|
Verified
Not enough data
8.5
382
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
8.9
383
|
Verified
Channels
Not enough data
8.9
400
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
400
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Customers
Not enough data
8.9
389
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
8.6
352
Agentic AI - Conversational Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.6
30
Billing
8.8
13
Not enough data
7.7
13
Not enough data
7.7
13
Not enough data
6.4
13
Not enough data
Dunning
7.6
13
Not enough data
7.3
13
Not enough data
6.9
13
Not enough data
Performance
7.3
13
Not enough data
7.1
13
Not enough data
6.9
13
Not enough data
Reporting
5.9
11
Not enough data
5.5
10
Not enough data
5.5
10
Not enough data
Agentic AI - Subscription Billing
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
9.0
266
Not enough data
9.1
265
Not enough data
8.8
243
Not enough data
9.0
277
Not enough data
Feature Not Available
Not enough data
8.8
241
Not enough data
8.9
252
Not enough data
Feature Not Available
SMS Platform
Not enough data
9.0
260
Not enough data
9.0
260
Not enough data
8.5
202
Not enough data
8.4
205
Not enough data
8.2
187
Not enough data
8.6
203
Agentic AI - SMS Marketing
Not enough data
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Channels
7.3
13
Not enough data
7.1
13
Not enough data
4.1
13
Not enough data
Design
8.5
14
Not enough data
6.8
14
Not enough data
7.8
15
Not enough data
7.4
13
Not enough data
8.5
13
Not enough data
Generative AI
4.3
12
Not enough data
5.1
13
Not enough data
Listing Management
Not enough data
8.9
449
|
Verified
Not enough data
8.8
418
|
Verified
Not enough data
8.5
374
Not enough data
8.8
439
|
Verified
Performance
Not enough data
8.9
489
|
Verified
Not enough data
9.0
489
|
Verified
Payment Processing
9.4
9
8.9
42
9.4
9
9.0
42
9.3
9
9.3
42
9.3
9
8.7
38
Administration
9.5
10
8.9
40
9.5
10
8.5
38
7.8
10
8.2
41
8.7
9
8.0
36
9.1
9
8.6
37
9.1
9
8.6
37
9.3
9
8.5
37
Payment Options
8.3
9
7.7
37
9.3
10
9.0
41
Security
8.0
9
8.5
36
Platform
8.0
9
8.6
37
8.1
9
8.4
38
Local Search Optimization
Not enough data
8.6
214
Not enough data
9.1
366
|
Verified
Not enough data
9.2
379
|
Verified
Not enough data
9.4
388
|
Verified
Not enough data
8.8
354
Not enough data
9.1
385
|
Verified
Content
8.1
152
Not enough data
7.8
138
Not enough data
8.6
152
Not enough data
8.9
149
Not enough data
8.8
142
Not enough data
Collaboration
8.5
149
Not enough data
9.0
154
Not enough data
8.2
147
Not enough data
7.8
136
Not enough data
6.7
130
Not enough data
6.4
128
Not enough data
Content & Collaboration
Not enough data
8.6(won by default)
414
Not enough data
8.4(won by default)
407
Not enough data
8.7(won by default)
414
Not enough data
8.4(won by default)
398
Not enough data
8.8(won by default)
408
Not enough data
8.5(won by default)
405
Social Management
Not enough data
8.7(won by default)
456
Not enough data
8.9(won by default)
462
Not enough data
8.5(won by default)
444
Not enough data
8.8(won by default)
449
Not enough data
7.9(won by default)
426
Not enough data
8.4(won by default)
424
Not enough data
8.4(won by default)
378
Agentic AI - Social Media Management
Not enough data
7.9(won by default)
91
Not enough data
8.1(won by default)
90
Not enough data
8.0(won by default)
91
Not enough data
8.2(won by default)
92
Not enough data
8.1(won by default)
92
Not enough data
8.2(won by default)
91
Not enough data
8.3(won by default)
92
Analytics
Not enough data
8.7
490
Not enough data
8.9
486
Not enough data
8.7
466
Not enough data
8.0
415
Customization
Not enough data
8.5
422
Not enough data
8.2
405
Not enough data
8.6
432
Not enough data
8.4
413
Generative AI
Not enough data
8.6
354
Not enough data
8.7
355
Agentic AI - Experience Management
Not enough data
7.9
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
8.2
55
Responses
Not enough data
9.4
14
Not enough data
9.3
15
Not enough data
8.8
13
Automation - AI Agents
Not enough data
8.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Platform
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Autonomy - AI Agents
Not enough data
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Generative AI
Not enough data
8.8
14
Not enough data
9.0
13
Patient-Centered Functions
Not enough data
9.0
210
Not enough data
9.2
212
Not enough data
8.0
190
Not enough data
8.8
204
Not enough data
7.8
188
Operations
Not enough data
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.8
201
Not enough data
9.0
206
Not enough data
8.0
195
Not enough data
7.9
189
Generative AI
Not enough data
Feature Not Available
Bill Generation
8.7
56
Not enough data
9.2
61
Not enough data
9.2
60
Not enough data
Bill Processing
8.2
56
Not enough data
7.8
50
Not enough data
8.7
57
Not enough data
Integration
8.3
52
Not enough data
8.6
58
Not enough data
7.8
45
Not enough data
Agentic AI - Billing
6.7
7
Not enough data
Responses
Not enough data
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.0
239
Not enough data
8.8
226
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
9.0
236
Generative AI
Not enough data
8.4
155
Not enough data
8.7
150
Feedback Management
Not enough data
8.7
519
Not enough data
Feature Not Available
Not enough data
9.0
600
Feedback Analysis
Not enough data
8.7
526
Not enough data
8.8
530
Not enough data
8.6
520
Feedback Sources
Not enough data
9.5
669
Not enough data
9.1
582
Not enough data
Feature Not Available
Not enough data
9.0
550
Generative AI
Not enough data
8.7
426
Not enough data
8.8
419
Conversational Platform
Not enough data
8.8
388
Not enough data
Feature Not Available
Not enough data
8.8
343
Not enough data
8.9
312
Support Automation
Not enough data
8.7
333
Not enough data
8.7
341
Not enough data
8.8
333
Not enough data
8.6
299
Generative AI
Not enough data
8.4
237
Not enough data
8.4
235
Onboarding Setup
9.1
26
Not enough data
8.5
26
Not enough data
7.6
26
Not enough data
Project Tracking
6.5
26
Not enough data
6.5
26
Not enough data
8.6
27
Not enough data
8.3
26
Not enough data
7.5
26
Not enough data
Customer Engagement
9.4
29
Not enough data
9.4
28
Not enough data
9.0
29
Not enough data
9.2
28
Not enough data
7.7
27
Not enough data
Functionality
8.8
49
Not enough data
8.3
47
Not enough data
9.1
51
Not enough data
8.7
52
Not enough data
Cloud Support
8.9
48
Not enough data
8.6
45
Not enough data
8.5
45
Not enough data
Automation
8.3
44
Not enough data
8.5
48
Not enough data
Customization
8.7
31
Not enough data
7.0
30
Not enough data
7.5
31
Not enough data
7.6
32
Not enough data
Additional Functionality
7.9
32
Not enough data
6.3
29
Not enough data
9.4
32
Not enough data
8.3
30
Not enough data
8.3
30
Not enough data
Generative AI
Not enough data
8.6
181
Not enough data
8.6
179
Not enough data
8.2
170
Communication
Not enough data
9.0
353
|
Verified
Not enough data
9.1
378
|
Verified
Not enough data
8.6
266
Not enough data
9.1
352
|
Verified
Not enough data
8.4
244
Internal Use
Not enough data
8.8
500
|
Verified
Not enough data
9.0
349
|
Verified
Not enough data
8.7
267
Not enough data
8.8
272
Not enough data
9.1
331
|
Verified
Not enough data
8.7
271
Content Generation - AI Content Creation Platforms
Not enough data
7.6
24
Not enough data
8.1
24
Not enough data
8.5
24
Management - AI Content Creation Platforms
Not enough data
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.5
12
Not enough data
9.2
13
Not enough data
9.1
11
Not enough data
9.4
12
Not enough data
Data Control
9.7
11
Not enough data
9.2
11
Not enough data
8.6
11
Not enough data
Publishing
9.3
12
Not enough data
8.9
12
Not enough data
9.1
11
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.2
1838
|
Verified
Not enough data
8.6
1422
|
Verified
Not enough data
8.8
1607
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.8
1597
|
Verified
Not enough data
9.2
1866
|
Verified
Media Monitoring
Not enough data
8.7
1620
|
Verified
Not enough data
8.6
1443
|
Verified
Not enough data
8.4
1272
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
8.0
300
Not enough data
8.0
293
Not enough data
8.2
294
Not enough data
8.2
291
Not enough data
8.1
295
Not enough data
8.1
290
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
9.4
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
9.5
7
Not enough data
Growth
8.9
6
Not enough data
9.5
7
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
Content
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.2
6
Not enough data
Support
9.7
6
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
9.0
7
Automation
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
7.9
7
Autonomy
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Assembly and Birdeye are categorized as Payment Processing
Unique Categories
Assembly is categorized as Client Portal, Client Onboarding, Customer Communications Management, Subscription Billing, Cloud File Storage, Online Form Builder, No-Code Development Platforms, Website Builder, Cloud Content Collaboration, E-Signature, Billing, Proposal, Contract Management, and Workplace Innovation Platforms
Birdeye is categorized as SMS Marketing, Patient Engagement, Conversational Marketing, Conversational Support, Chatbots, Online Reputation Management, Multi-Location Marketing Platforms, Social Media Suites, Local SEO, AI Content Creation Platforms, Local Listing Management, Experience Management, Social Media Management, AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, Customer Advocacy, Live Chat, and Answer Engine Optimization (AEO)
Reviews
Reviewers' Company Size
Assembly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
25.0%
Accounting
14.2%
Consulting
7.8%
Financial Services
7.1%
Information Technology and Services
5.2%
Other
40.7%
Hospital & Health Care
9.9%
Real Estate
9.3%
Construction
7.5%
Medical Practice
6.4%
Marketing and Advertising
6.2%
Other
60.7%
Discussions
Assembly has no more discussions with answers
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
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