Top 10 Birdeye Alternatives & Competitors

Top 10 Alternatives to Birdeye Recently Reviewed By G2 Community

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SOCi
By SOCi
4.5/5
(3,596)
Product Description
AI-powered marketing solutions for multi-location businesses.
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Reviewers say compared to Birdeye, SOCi is:
Slower to reach roi
More expensive
Categories in common with Birdeye:
Chatbots
Online Reputation Management
Multi-Location Marketing Platforms
Social Media Suites
Local SEO

Reputation
By Reputation
4.6/5
(2,387)
Product Description
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
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Reviewers say compared to Birdeye, Reputation is:
Slower to reach roi
More expensive
Categories in common with Birdeye:
Online Reputation Management
Multi-Location Marketing Platforms
Social Media Suites
Local SEO
Local Listing Management

Podium
By Podium
4.6/5
(2,053)
Product Description
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Reviewers say compared to Birdeye, Podium is:
Slower to reach roi
Easier to set up
Easier to admin
Categories in common with Birdeye:
SMS Marketing
Conversational Marketing
Conversational Support
Chatbots
Online Reputation Management
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Synup
By Synup
4.5/5
(316)
Product Description
Synup is a top white-label platform built for agencies that manage their clients’ local presence. It offers an all-in-one suite for local listings, reputation management, social media, and local search optimization. With Synup OS, the company advances its mission to help marketing agencies grow faster by delivering the technology infrastructure they need to scale efficiently and profitably. Driven by the belief that every small business deserves a trusted marketing partner, Synup supports thousands of agencies worldwide, collectively overseeing millions of business locations.
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Reviewers say compared to Birdeye, Synup is:
Slower to reach roi
Categories in common with Birdeye:
Online Reputation Management
Multi-Location Marketing Platforms
Social Media Suites
Local SEO
Local Listing Management

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,720)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Birdeye, Fin by Intercom is:
Slower to reach roi
More expensive
Categories in common with Birdeye:
Conversational Marketing
Conversational Support
Chatbots
AI Agents For Business Operations
AI Customer Support Agents

Yext
By Yext
4.4/5
(965)
Product Description
Yext is an API-first, composable software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.
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Reviewers say compared to Birdeye, Yext is:
Slower to reach roi
More expensive
Categories in common with Birdeye:
Online Reputation Management
Multi-Location Marketing Platforms
Local SEO
Local Listing Management
Social Media Management

Semrush
By Semrush
4.5/5
(3,206)
Product Description
Online Visibility and Content Marketing SaaS Platform
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Reviewers say compared to Birdeye, Semrush is:
More expensive
Categories in common with Birdeye:
Social Media Suites
Local SEO
Local Listing Management
Social Media Management
Answer Engine Optimization (AEO)

Vendasta AI Platform
By Vendasta
4.5/5
(430)
Product Description
Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it’s lead capture, automating customer communication, or managing content, the AI employees have you covered.
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Reviewers say compared to Birdeye, Vendasta AI Platform is:
Slower to reach roi
Categories in common with Birdeye:
Online Reputation Management
Multi-Location Marketing Platforms
Local SEO
Local Listing Management
Social Media Management

Chatmeter
By Chatmeter
4.5/5
(353)
Product Description
Local listing, review, and social media management for the multi-location brand and agency.
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Reviewers say compared to Birdeye, Chatmeter is:
Slower to reach roi
Categories in common with Birdeye:
Online Reputation Management
Multi-Location Marketing Platforms
Local SEO
Local Listing Management
Social Media Management

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers