1. [Home](https://www.g2.com/) 2. ... 3. [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) 4. [Birdeye Discussions](https://www.g2.com/products/birdeye/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") ![Reward for good Birdeye reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37219/medal.svg "Reward for good Birdeye reviews") ](/products/birdeye/reviews) [ Birdeye ](/products/birdeye/reviews) (4,094)4.7/5 Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner. Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. Show More * * * ### 123 Discussions ### 147 Participants ### 84.0 Nps Score Already have Birdeye? ### All Birdeye Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 2 years ago More Options - [ # What makes Birdeye a preferred tool for businesses looking to improve their online reputation and customer feedback management? ](/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) What makes Birdeye a preferred tool for businesses looking to improve their online reputation and customer feedback management? [ Feedback Analytics Software ](https://www.g2.com/tags/feedback-analytics-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Payment Processing Software ](https://www.g2.com/tags/payment-processing-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ Local Listing Management Software ](https://www.g2.com/tags/local-listing-management-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Local SEO Software ](https://www.g2.com/tags/local-seo-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Management Tools ](https://www.g2.com/tags/social-media-management-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Multi-Location Marketing Platforms ](https://www.g2.com/tags/multi-location-marketing-platforms)[ Local Listing Management Software Questions ](https://www.g2.com/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.&title=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Birdeye used for? ](/discussions/what-is-birdeye-used-for) What is Birdeye used for? * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.&title=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # Are BirdEye reviews fake? ](/discussions/are-birdeye-reviews-fake) Are BirdEye reviews fake? [ Feedback Analytics Software ](https://www.g2.com/tags/feedback-analytics-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Payment Processing Software ](https://www.g2.com/tags/payment-processing-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ Local Listing Management Software ](https://www.g2.com/tags/local-listing-management-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Local SEO Software ](https://www.g2.com/tags/local-seo-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Mobile Marketing Software ](https://www.g2.com/tags/mobile-marketing-software)[ Multi-Location Marketing Platforms ](https://www.g2.com/tags/multi-location-marketing-platforms)[ Local Listing Management Software Questions ](https://www.g2.com/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.&title=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How much is BirdEye monthly? ](/discussions/how-much-is-birdeye-monthly) How much is BirdEye monthly? [ Feedback Analytics Software ](https://www.g2.com/tags/feedback-analytics-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) [ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ Local Listing Management Software ](https://www.g2.com/tags/local-listing-management-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Local SEO Software ](https://www.g2.com/tags/local-seo-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Mobile Marketing Software ](https://www.g2.com/tags/mobile-marketing-software)[ Payment Processing Software ](https://www.g2.com/tags/payment-processing-software)[ Local Listing Management Software Questions ](https://www.g2.com/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.&title=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What does BirdEye cost? ](/discussions/what-does-birdeye-cost) What does BirdEye cost? [ Feedback Analytics Software ](https://www.g2.com/tags/feedback-analytics-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) [ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ Local Listing Management Software ](https://www.g2.com/tags/local-listing-management-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Local SEO Software ](https://www.g2.com/tags/local-seo-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Mobile Marketing Software ](https://www.g2.com/tags/mobile-marketing-software)[ Payment Processing Software ](https://www.g2.com/tags/payment-processing-software)[ Local Listing Management Software Questions ](https://www.g2.com/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.&title=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # What is BirdEye? ](/discussions/what-is-birdeye) What is BirdEye? [ Feedback Analytics Software ](https://www.g2.com/tags/feedback-analytics-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) [ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ Local Listing Management Software ](https://www.g2.com/tags/local-listing-management-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Local SEO Software ](https://www.g2.com/tags/local-seo-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Mobile Marketing Software ](https://www.g2.com/tags/mobile-marketing-software)[ Payment Processing Software ](https://www.g2.com/tags/payment-processing-software)[ Local Listing Management Software Questions ](https://www.g2.com/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes * * * 4 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.&title=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Kurt L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kurt L.") KL Loading... [Kurt L.](https://www.g2.com/users/ccf94975-d3df-416c-add2-505fcd0288b5 "Kurt L.") • over 5 years ago More Options - [ # How do you delete a review you post on this site? ](/discussions/35410-how-do-you-delete-a-review-you-post-on-this-site) Hi, does anyone know how or who I connect with to delete a posting you make on this site? [ Feedback Analytics Software ](https://www.g2.com/tags/feedback-analytics-software)[ Mobile Marketing Software ](https://www.g2.com/tags/mobile-marketing-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software) [ Local SEO Software ](https://www.g2.com/tags/local-seo-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Local Listing Management Software ](https://www.g2.com/tags/local-listing-management-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Conversational Customer Engagement Software ](https://www.g2.com/tags/conversational-customer-engagement-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Local Listing Management Software Questions ](https://www.g2.com/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes * * * 7 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.&title=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") TM Loading... [Tamara M.](https://www.g2.com/users/2fbdc87d-8084-4ea7-a75b-efe400b4c7b2 "Tamara M.") • over 6 years ago More Options - [ # How can I get 100% of our patients to respond to a review request? ](/discussions/24847-how-can-i-get-100-of-our-patients-to-respond-to-a-review-request) We send out a lot of requests for reviews but we do not get 100% conversion. Any helpful tips to get our patients to open the emails or texts we send and fill out the review will be great. [ survey software ](https://www.g2.com/tags/survey-software)[ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software) [ Local SEO Software ](https://www.g2.com/tags/local-seo-software)[ Local Listing Management Software ](https://www.g2.com/tags/local-listing-management-software)[ Local Listing Management Software Questions ](https://www.g2.com/topics/local-listing-management) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.&title=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Kristen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen M.") KM Loading... [Kristen M.](https://www.g2.com/users/407e6554-c37f-4302-9534-2639a97af39f "Kristen M.") • 12 days ago Memory Care Director More Options - [ # How has Birdeye’s post scheduling workflow worked for your social media team? ](/discussions/how-has-birdeye-s-post-scheduling-workflow-worked-for-your-social-media-team) Birdeye has made it much simpler to post on social media, especially with how easy it is to schedule posts. So far it’s also been pretty easy to navigate, with no major pain points. For those using Birdeye regularly, what parts of the scheduling process save you the most time, and have you run... [Read more](/discussions/how-has-birdeye-s-post-scheduling-workflow-worked-for-your-social-media-team) [ Social Media Management Tools ](https://www.g2.com/tags/social-media-management-tools) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.&title=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Navaneeth M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Navaneeth M.") NM Loading... [Navaneeth M.](https://www.g2.com/users/06656b67-d77f-4e15-bb8d-a4462ebd0e40 "Navaneeth M.") • about 2 months ago SEO Outreach Specialist More Options - [ # What is the best software for customer experience management in the services sector? ](/discussions/what-is-the-best-software-for-customer-experience-management-in-the-services-sector) In service-based businesses, customer experience is everything—timely feedback, service quality, and quick issue resolution directly impact retention. While exploring the Read more [ Experience Management Software ](https://www.g2.com/tags/experience-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.&title=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Birdeye+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Birdeye+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%0aAsk+Birdeye+questions+and+get+answers+from+expert+users+in+our+Birdeye+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - ‹ Prev‹ Prev - 1 - [2](/products/birdeye/discuss?page=2) - [3](/products/birdeye/discuss?page=3) - [4](/products/birdeye/discuss?page=4) - [Next ›Next ›](/products/birdeye/discuss?page=2) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/birdeye/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Product Avatar Image") ### Have you used Birdeye before? Answer a few questions to help the Birdeye community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbirdeye%2Fdiscuss%3Fsmall_ask%3Dbirdeye) No ## Top Contributors in Birdeye 1 ![Jennifer C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer C.") JC Loading... ### [Jennifer C.](https://www.g2.com/users/0373b902-47d8-4912-89bb-359ef2ec99b5 "Jennifer C.") Director of Customer Marketing 17 pts 2 ![DeShauntes E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DeShauntes E.") DE Loading... ### [DeShauntes E.](https://www.g2.com/users/e4556b45-f0b7-4a9c-95f8-00f0a7ae1ec4 "DeShauntes E.") Bookkeeper 3 pts 3 ![Chris L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris L.") CL Loading... ### [Chris L.](https://www.g2.com/users/47881dcb-7752-46ad-92f9-54eb249f8282 "Chris L.") Marketing Director 2 pts 4 ![John Regan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Regan W.") JW Loading... ### [John Regan W.](https://www.g2.com/users/8ce4c7d2-af4a-47de-893b-af802d5b8e6f "John Regan W.") Operations 2 pts 5 ![Caroline M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline M.") CM Loading... ### [Caroline M.](https://www.g2.com/users/6c9769bc-1e42-4400-9fc9-163e89690b4d "Caroline M.") 2 pts