Compare Agentforce Sales (formerly Salesforce Sales Cloud) and NetSuite 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Mid-Market (57.7% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
No pricing available
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,585)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansNetSuite
Star Rating
(4,632)4.1 out of 5
Market Segments
Mid-Market (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NetSuiteSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and customization, with users praising its powerful automation features and customizable dashboards that enhance efficiency in managing sales pipelines and customer relationships. This level of customization allows teams to tailor the platform to their specific needs, making it a favorite among users.
- Users say that NetSuite provides a robust ERP solution that integrates well with third-party applications, which is particularly beneficial for companies looking for a centralized system. Reviewers appreciate the search bar function and the ability to access information quickly, highlighting its effectiveness in streamlining operations.
- According to verified reviews, Agentforce Sales offers superior support and onboarding experiences, with users noting that it helps manage customer inquiries effectively. The platform's ability to track inquiries and provide valuable insights on performance fosters a collaborative environment among teams.
- Reviewers mention that while NetSuite is powerful for customization, it can sometimes struggle with user-friendliness, particularly during the setup process. Users have pointed out challenges in configuration, which can hinder the initial experience for new users.
- G2 reviewers highlight that Agentforce Sales has a higher overall satisfaction score, reflecting its strong market presence and user loyalty. The platform's real-time insights and reporting capabilities are frequently mentioned as key features that help businesses maintain healthy operations.
- Users report that while NetSuite is effective for mid-market companies, it may not meet the needs of all users in terms of ease of use and support quality. Some users have expressed a desire for improved support services, indicating that there is room for enhancement in this area compared to Agentforce Sales.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
NetSuite
No pricing availableFree Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
NetSuite
Free Trial is available
Ratings
Meets Requirements
8.8
14,005
8.1
3,450
Ease of Use
8.2
17,994
7.5
3,908
Ease of Setup
7.8
8,940
6.5
2,594
Ease of Admin
7.9
4,492
7.4
1,919
Quality of Support
8.1
12,221
7.0
3,210
Has the product been a good partner in doing business?
8.4
4,455
7.4
1,906
Product Direction (% positive)
8.3
13,668
7.7
3,370
Features by Category
Sales Force Automation
8.8
9564
|
Verified
7.6
541
8.3
6404
|
Verified
6.9
413
8.7
9285
|
Verified
7.1
505
8.3
9513
|
Verified
7.2
511
8.0
7328
|
Verified
6.7
414
8.2
7623
|
Verified
7.0
451
8.0
6767
|
Verified
7.4
472
8.1
6669
|
Verified
7.7
489
8.3
7419
|
Verified
7.2
449
Marketing Automation
8.0
6683
|
Verified
6.5
409
8.1
7000
|
Verified
6.5
411
8.5
8090
|
Verified
7.0
446
7.9
5434
6.6
389
Customer Support
8.3
6837
|
Verified
7.3
476
8.1
6393
|
Verified
6.8
441
8.2
6793
|
Verified
7.0
453
8.0
5504
|
Verified
6.3
405
8.2
5998
|
Verified
7.0
423
Reporting & Analytics
8.5
9007
|
Verified
7.7
547
8.5
9172
|
Verified
7.7
551
8.2
7470
|
Verified
7.0
442
Mobile & Social
7.9
5630
|
Verified
Feature Not Available
7.8
5254
|
Verified
Feature Not Available
7.7
6110
|
Verified
6.2
391
Platform
8.5
3634
|
Verified
8.0
554
8.5
3636
|
Verified
7.7
532
8.6
3634
|
Verified
8.0
564
8.4
2903
|
Verified
7.5
431
8.5
3179
|
Verified
7.9
514
8.1
3198
|
Verified
7.3
494
8.7
3624
|
Verified
7.9
547
8.1
3031
7.5
506
Integration
8.5
2606
|
Verified
7.8
529
8.5
3077
|
Verified
7.3
478
8.5
2905
|
Verified
7.3
423
Generative AI
7.6
893
6.8
114
Agentic AI - CRM
7.9
258
7.0
32
7.9
252
7.0
32
8.2
253
7.1
31
8.0
241
7.0
32
8.0
242
7.1
32
8.1
251
7.1
32
8.2
247
7.0
32
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core HR
Not enough data
7.9
86
Not enough data
7.1
85
Not enough data
7.6
91
Not enough data
7.1
76
Not enough data
7.6
73
Not enough data
7.2
70
Generative AI
Not enough data
6.9
16
Platform
Not enough data
8.0
228
Not enough data
7.6
200
Not enough data
7.3
157
Not enough data
8.3
230
Not enough data
7.6
223
Not enough data
7.6
187
Not enough data
7.9
219
Not enough data
7.9
218
General Ledger
Not enough data
8.3
1827
|
Verified
Not enough data
7.5
1536
|
Verified
Not enough data
8.2
1743
|
Verified
Accounts Receivable
Not enough data
7.8
1706
|
Verified
Not enough data
7.2
1473
|
Verified
Not enough data
6.8
1342
|
Verified
Accounts Payable
Not enough data
7.4
1502
|
Verified
Not enough data
7.6
1609
|
Verified
Not enough data
7.7
1599
|
Verified
Other Functionality
Not enough data
7.2
1365
|
Verified
Not enough data
7.1
1338
|
Verified
Not enough data
7.1
1336
|
Verified
Not enough data
7.4
1402
|
Verified
Not enough data
7.2
1329
|
Verified
Not enough data
7.5
1548
|
Verified
Not enough data
6.3
1035
|
Verified
Not enough data
6.7
1155
|
Verified
Reporting & Analytics
Not enough data
8.0
1707
|
Verified
Not enough data
7.7
1728
|
Verified
Not enough data
6.9
1374
|
Verified
Not enough data
7.6
1670
|
Verified
Platform
Not enough data
7.7
1640
|
Verified
Not enough data
7.6
1525
|
Verified
Not enough data
7.9
1650
|
Verified
Not enough data
7.2
1214
|
Verified
Not enough data
7.8
1624
|
Verified
Not enough data
7.5
1475
|
Verified
Integration
Not enough data
7.8
1651
|
Verified
Not enough data
7.3
1416
|
Verified
Not enough data
7.3
1305
|
Verified
Cash Flow
Not enough data
7.2
885
|
Verified
Not enough data
7.8
972
|
Verified
Not enough data
7.9
981
|
Verified
Budgeting & Forecasting
Not enough data
6.9
1374
|
Verified
Not enough data
7.6
975
|
Verified
Not enough data
6.8
812
|
Verified
Not enough data
7.5
954
|
Verified
Revenue
Not enough data
7.5
895
|
Verified
Not enough data
7.4
865
|
Verified
Not enough data
6.9
781
Payroll
Not enough data
6.6
787
|
Verified
Not enough data
6.5
789
Not enough data
6.5
808
|
Verified
Not enough data
7.3
943
|
Verified
AI
Not enough data
5.8
307
Not enough data
6.0
305
Not enough data
6.0
310
Not enough data
5.7
303
Not enough data
5.8
312
Not enough data
5.4
303
Not enough data
6.2
326
Not enough data
6.2
309
Not enough data
6.1
315
Not enough data
5.8
303
Mobile Applications - Accounting
Not enough data
6.2
226
Not enough data
6.1
226
Not enough data
5.9
228
Not enough data
5.2
224
Not enough data
6.1
223
Not enough data
6.6
231
Agentic AI - Accounting
Not enough data
5.6
97
General Ledger
Not enough data
8.3
1827
|
Verified
Not enough data
7.5
1536
|
Verified
Not enough data
8.2
1743
|
Verified
Accounts Receivable
Not enough data
7.8
1706
|
Verified
Not enough data
7.2
1473
|
Verified
Not enough data
6.8
1342
|
Verified
Accounts Payable
Not enough data
7.4
1502
|
Verified
Not enough data
7.6
1609
|
Verified
Not enough data
7.7
1599
|
Verified
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
Not enough data
8.8
298
Not enough data
8.8
318
Not enough data
8.6
293
Not enough data
Organization
9.0
355
Not enough data
8.8
345
Not enough data
8.8
341
Not enough data
Performance Analysis
8.4
286
Not enough data
8.8
309
Not enough data
Sales Analysis
8.4
285
Not enough data
8.8
302
Not enough data
Generative AI
8.5
127
Not enough data
8.5
127
Not enough data
Agentic AI - AI Sales Assistant
9.2
29
Not enough data
9.1
29
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
Integrated Workflows
8.7
523
Not enough data
8.5
515
Not enough data
8.1
470
Not enough data
8.1
464
Not enough data
8.9
527
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Billing
Not enough data
7.7
92
Not enough data
7.7
92
Not enough data
7.4
91
Not enough data
6.2
75
Dunning
Not enough data
7.4
82
Not enough data
6.6
71
Not enough data
6.6
71
Performance
Not enough data
7.0
75
Not enough data
6.4
84
Not enough data
6.3
77
Reporting
Not enough data
6.7
65
Not enough data
7.3
73
Not enough data
7.6
77
Agentic AI - Subscription Billing
Not enough data
5.9
11
Not enough data
6.3
10
Not enough data
6.3
10
Not enough data
6.5
9
Revenue Recognition
Not enough data
7.8
336
Not enough data
7.7
310
Not enough data
7.6
293
Not enough data
7.7
287
Not enough data
7.3
284
Revenue Performance
Not enough data
7.4
297
Not enough data
7.1
264
Not enough data
7.5
300
Not enough data
7.0
296
Not enough data
6.9
257
Revenue Optimization
Not enough data
7.1
285
Not enough data
6.5
248
Not enough data
6.8
248
Not enough data
6.9
250
Integration
Not enough data
8.0
316
Not enough data
6.8
269
Not enough data
7.1
259
Not enough data
7.3
269
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Accounting
Not enough data
8.6
80
|
Verified
Not enough data
7.7
72
|
Verified
Not enough data
7.4
69
|
Verified
Not enough data
8.3
74
|
Verified
Not enough data
7.7
59
|
Verified
Not enough data
7.5
60
|
Verified
Not enough data
7.7
53
|
Verified
Not enough data
7.9
52
|
Verified
Not enough data
7.4
51
|
Verified
Not enough data
7.8
59
|
Verified
Inventory & Warehouse
Not enough data
7.6
69
|
Verified
Not enough data
7.3
66
|
Verified
Not enough data
7.8
58
|
Verified
Not enough data
7.5
58
|
Verified
Not enough data
7.8
63
|
Verified
Purchasing
Not enough data
7.4
55
|
Verified
Not enough data
8.3
68
|
Verified
Not enough data
7.5
54
|
Verified
Not enough data
7.9
63
|
Verified
Sales & Marketing
Not enough data
7.7
56
|
Verified
Not enough data
7.2
43
|
Verified
Not enough data
7.9
60
|
Verified
Not enough data
7.4
56
|
Verified
Not enough data
7.9
57
|
Verified
Not enough data
7.2
58
|
Verified
Manufacturing
Not enough data
7.1
41
|
Verified
Not enough data
7.5
46
|
Verified
Not enough data
7.3
44
|
Verified
Not enough data
7.6
47
|
Verified
Not enough data
7.1
40
|
Verified
Not enough data
7.2
37
|
Verified
Quality Management
Not enough data
6.8
39
|
Verified
Not enough data
7.1
37
|
Verified
Not enough data
6.9
39
|
Verified
Not enough data
6.7
39
|
Verified
Distribution
Not enough data
7.3
51
|
Verified
Not enough data
7.4
51
|
Verified
Not enough data
7.5
48
|
Verified
HR
Not enough data
7.0
37
|
Verified
Not enough data
7.2
38
|
Verified
Not enough data
6.9
34
|
Verified
Generative AI
Not enough data
5.4
9
Not enough data
5.6
9
Agentic AI - Discrete ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
8.1
185
|
Verified
Not enough data
7.3
158
|
Verified
Not enough data
7.3
158
|
Verified
Not enough data
8.0
177
|
Verified
Not enough data
7.4
150
|
Verified
Not enough data
7.4
156
|
Verified
Not enough data
7.2
139
|
Verified
Not enough data
7.4
145
|
Verified
Not enough data
7.3
137
|
Verified
Not enough data
7.6
151
|
Verified
Inventory
Not enough data
7.7
186
|
Verified
Not enough data
7.5
176
|
Verified
Not enough data
7.6
170
|
Verified
Not enough data
7.1
155
|
Verified
Not enough data
7.4
163
|
Verified
Warehousing
Not enough data
7.8
181
|
Verified
Not enough data
7.5
163
|
Verified
Not enough data
7.3
141
|
Verified
Purchasing
Not enough data
7.2
146
|
Verified
Not enough data
8.3
190
|
Verified
Not enough data
7.5
164
|
Verified
Not enough data
8.0
181
|
Verified
Sales & Marketing
Not enough data
7.8
158
|
Verified
Not enough data
7.2
128
|
Verified
Not enough data
8.1
180
|
Verified
Not enough data
7.5
179
|
Verified
Not enough data
7.5
165
|
Verified
Not enough data
7.3
175
|
Verified
Assembly
Not enough data
7.1
149
|
Verified
Not enough data
6.6
134
|
Verified
Not enough data
6.7
125
|
Verified
Logistics
Not enough data
7.6
164
|
Verified
Not enough data
7.3
146
|
Verified
Not enough data
7.7
165
|
Verified
Not enough data
7.0
135
|
Verified
Not enough data
7.5
146
|
Verified
HR
Not enough data
6.6
110
|
Verified
Not enough data
7.0
105
|
Verified
Not enough data
6.5
104
|
Verified
Generative AI
Not enough data
6.1
40
Not enough data
6.1
40
Agentic AI - Distribution ERP
Not enough data
6.1
12
Not enough data
6.8
12
Not enough data
6.4
12
Accounting
Not enough data
7.4
612
|
Verified
Not enough data
7.3
602
|
Verified
Not enough data
8.0
656
|
Verified
Not enough data
7.0
605
|
Verified
Not enough data
7.0
561
|
Verified
Not enough data
8.1
687
|
Verified
Not enough data
7.8
650
|
Verified
Not enough data
8.0
654
|
Verified
Not enough data
7.4
579
|
Verified
Not enough data
7.5
604
|
Verified
Not enough data
7.6
614
|
Verified
Not enough data
7.3
554
|
Verified
Not enough data
7.5
606
|
Verified
Not enough data
7.4
539
|
Verified
Not enough data
7.4
504
|
Verified
Not enough data
7.4
508
|
Verified
Not enough data
7.2
520
|
Verified
Not enough data
7.6
556
|
Verified
Back Office
Not enough data
7.3
561
|
Verified
Not enough data
7.2
526
|
Verified
Not enough data
6.8
462
|
Verified
Not enough data
7.1
509
|
Verified
Not enough data
7.3
524
|
Verified
Not enough data
6.6
457
|
Verified
Not enough data
6.6
439
|
Verified
Not enough data
7.8
635
|
Verified
Not enough data
7.1
500
|
Verified
Not enough data
6.4
420
|
Verified
Not enough data
6.8
461
|
Verified
Not enough data
7.2
490
|
Verified
Not enough data
6.5
441
|
Verified
Not enough data
6.3
428
|
Verified
Front Office
Not enough data
6.6
445
|
Verified
Not enough data
6.6
448
|
Verified
Not enough data
6.8
463
|
Verified
Not enough data
7.1
510
|
Verified
Not enough data
6.7
457
|
Verified
Not enough data
6.3
408
|
Verified
Not enough data
6.2
425
|
Verified
Not enough data
6.9
505
|
Verified
Not enough data
6.7
468
|
Verified
Not enough data
6.7
473
|
Verified
Not enough data
7.1
520
|
Verified
Not enough data
7.0
516
|
Verified
Not enough data
6.1
406
|
Verified
Not enough data
6.4
424
|
Verified
Not enough data
6.4
424
|
Verified
Not enough data
6.7
446
|
Verified
Integration
Not enough data
7.1
524
|
Verified
Not enough data
7.7
586
|
Verified
Not enough data
7.4
539
|
Verified
Logistics
Not enough data
7.3
543
|
Verified
Not enough data
6.8
476
|
Verified
Not enough data
6.7
480
|
Verified
Not enough data
7.1
518
|
Verified
Not enough data
7.2
541
|
Verified
Not enough data
7.1
542
|
Verified
Not enough data
6.9
466
|
Verified
Not enough data
6.8
463
|
Verified
Not enough data
7.3
515
|
Verified
Not enough data
7.0
481
|
Verified
Platform
Not enough data
7.8
633
|
Verified
Not enough data
7.2
485
|
Verified
Not enough data
7.3
525
Not enough data
7.6
599
|
Verified
Not enough data
8.0
606
|
Verified
Not enough data
7.7
573
|
Verified
Production
Not enough data
7.1
452
|
Verified
Not enough data
6.4
425
|
Verified
Not enough data
6.6
432
|
Verified
Not enough data
6.5
405
|
Verified
Not enough data
6.7
416
|
Verified
Not enough data
6.4
395
|
Verified
Not enough data
6.5
421
|
Verified
Not enough data
6.6
409
|
Verified
Not enough data
6.4
394
|
Verified
Not enough data
6.3
386
|
Verified
Not enough data
6.3
393
|
Verified
Not enough data
6.6
420
|
Verified
Reporting & Analytics
Not enough data
7.7
626
|
Verified
Not enough data
7.7
591
|
Verified
Not enough data
7.6
534
|
Verified
Generative AI
Not enough data
5.9
256
Not enough data
5.9
254
Agentic AI - ERP Systems
Not enough data
5.8
117
Accounting
Not enough data
8.4
130
Not enough data
7.7
120
Not enough data
7.7
121
Not enough data
8.4
128
Not enough data
7.8
113
Not enough data
8.0
113
Not enough data
7.8
119
Not enough data
7.8
117
Not enough data
7.7
122
Not enough data
7.7
106
Not enough data
7.6
115
Not enough data
7.9
131
Agentic AI - Project-Based ERP
Not enough data
6.3
21
Not enough data
6.8
21
Project Management
Not enough data
7.5
101
Not enough data
7.8
105
Not enough data
7.6
109
Not enough data
7.9
118
Not enough data
7.5
113
Not enough data
7.2
100
Not enough data
7.4
104
Sales & Marketing
Not enough data
7.9
113
Not enough data
7.9
114
Not enough data
8.0
108
Not enough data
7.6
115
Not enough data
7.8
104
HR
Not enough data
7.3
105
Not enough data
7.7
103
Not enough data
7.4
105
Procurement
Not enough data
7.9
99
Not enough data
8.2
121
Not enough data
7.3
101
Not enough data
7.6
105
Not enough data
7.6
105
Content Management
Not enough data
7.8
104
Not enough data
7.5
98
Not enough data
7.4
91
Not enough data
7.3
91
Not enough data
7.6
91
Not enough data
7.7
99
Analytics
Not enough data
7.8
93
Not enough data
7.7
99
Not enough data
7.4
98
Generative AI
Not enough data
6.7
50
Not enough data
6.7
50
Administration
Not enough data
8.1
24
Not enough data
8.0
19
Not enough data
7.8
24
Not enough data
7.2
23
Not enough data
8.0
23
Donor Management
Not enough data
7.5
14
Not enough data
7.7
18
Not enough data
7.2
18
Not enough data
7.7
18
Interoperability
Not enough data
7.9
16
Not enough data
7.7
17
Not enough data
7.6
18
Constituent Management
Not enough data
8.0
22
|
Verified
Not enough data
7.3
21
|
Verified
Not enough data
7.3
19
|
Verified
Marketing Automation
Not enough data
6.1
21
|
Verified
Not enough data
7.3
21
|
Verified
Not enough data
7.3
22
|
Verified
Not enough data
6.9
21
Workflow Automation
Not enough data
6.8
19
|
Verified
Not enough data
7.4
22
|
Verified
Not enough data
6.6
20
|
Verified
Reporting & Analytics
Not enough data
8.4
26
|
Verified
Not enough data
8.0
27
|
Verified
Not enough data
8.5
24
|
Verified
Integrations
Not enough data
8.5
27
|
Verified
Not enough data
7.5
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
7.4
20
|
Verified
Agentic AI - Nonprofit CRM
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
7.5
605
Not enough data
7.4
551
Not enough data
7.3
543
Bill Processing
Not enough data
7.3
552
Not enough data
7.3
553
Not enough data
7.5
590
Integration
Not enough data
8.0
630
Not enough data
7.7
612
Not enough data
7.8
586
Agentic AI - Billing
Not enough data
5.2
69
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Headless Commerce
Not enough data
6.8
78
Not enough data
7.2
85
Not enough data
7.1
83
Not enough data
7.2
101
Not enough data
7.3
88
Generative AI
Not enough data
6.6
46
Not enough data
6.7
46
Agentic AI - E-Commerce Platforms
Not enough data
7.4
18
Not enough data
7.4
18
Not enough data
7.7
18
Not enough data
7.4
18
Not enough data
7.2
18
Not enough data
7.7
18
Merchandising/Marketing
Not enough data
6.3
216
Not enough data
6.8
230
Not enough data
6.7
225
Not enough data
6.7
217
Not enough data
6.0
187
Not enough data
6.5
197
Not enough data
6.4
176
Product Catalog
Not enough data
7.5
216
Not enough data
7.4
206
Not enough data
7.5
218
Not enough data
7.0
173
Order Process
Not enough data
7.4
217
Not enough data
7.3
218
Not enough data
7.2
221
Not enough data
7.7
225
Not enough data
8.1
233
Not enough data
7.4
222
Not enough data
8.0
224
Not enough data
7.5
190
Multi-Channel Support
Not enough data
7.0
189
Not enough data
6.5
182
Not enough data
6.3
159
Not enough data
7.1
193
Not enough data
6.5
164
Not enough data
6.8
149
Not enough data
7.4
185
Platform
Not enough data
7.3
199
Not enough data
7.6
220
Not enough data
7.3
203
Not enough data
7.8
214
Not enough data
7.6
226
Not enough data
8.3
204
Not enough data
7.4
165
Not enough data
8.2
198
Not enough data
7.2
178
Not enough data
7.3
162
Not enough data
7.6
191
Not enough data
8.0
219
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Generative AI
Not enough data
6.9
9
Not enough data
6.1
9
Before the Job
Not enough data
6.4
22
Not enough data
5.9
21
Not enough data
7.1
20
Not enough data
6.2
20
On the Job
Not enough data
6.6
21
Not enough data
6.3
20
Not enough data
5.6
21
Not enough data
6.0
21
Not enough data
6.7
21
After the Job
Not enough data
7.5
23
Not enough data
7.4
22
Not enough data
7.2
23
Not enough data
6.7
22
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
455
Not enough data
8.9
459
Not enough data
8.6
437
Not enough data
Discovery
8.9
463
Not enough data
8.6
456
Not enough data
8.6
434
Not enough data
Management
8.5
422
Not enough data
8.6
444
Not enough data
Platform
8.6
434
Not enough data
8.6
433
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.7
75
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
504
Not enough data
8.0
437
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
567
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
622
Not enough data
8.5
592
Not enough data
8.5
625
Not enough data
8.3
570
Not enough data
8.4
597
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
969
Not enough data
8.7
1000
Not enough data
8.3
903
Not enough data
8.7
1032
Not enough data
8.6
963
Not enough data
Predictive Analytics
8.4
948
Not enough data
8.6
962
Not enough data
8.1
857
Not enough data
8.3
897
Not enough data
Sales Management
8.7
986
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1053
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Financial Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Procurement - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Human Resources - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Citizen Services - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Audit - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Data & Analytics - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and NetSuite are categorized as CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
NetSuite is categorized as UKG Marketplace, Distribution ERP, Discrete ERP, Subscription Billing, Revenue Management, Project-Based ERP, ERP Systems, Nonprofit Accounting, Donor Management, Nonprofit CRM, Core HR, Billing, Accounting, E-Commerce Platforms, Field Service Management, and Government ERP
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NetSuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Computer Software
9.7%
Information Technology and Services
7.4%
Accounting
7.4%
Retail
5.0%
Non-Profit Organization Management
4.8%
Other
65.8%
Alternatives
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
Is NetSuite an accounting software?
4 Comments
BS
Yes. It tracks inventories, sales, A/R, A/P etc.Read more
Is NetSuite a good ERP system?
3 Comments
MM
Totally! intuitive, user friendly, multi functionality!Read more
How can I have my invoices send out automatically?
3 Comments
RE
If you mean how to send out the created invoices as PDF, I would suggest to use a scheduled workflowRead more
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