Compare ActiveCampaign and Kapture CX 
Featured Products
At a Glance
Market Segments
Small-Business (91.9% of reviews)
Mid-Market (56.3% of reviews)
Entry-Level Pricing
Starting at $15.00 Per Month
Contact Us 1 Users Per Month
ActiveCampaign
Star Rating
(14,616)4.4 out of 5
Market Segments
Small-Business (91.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 Per Month
Free Trial is available
Browse all 4 pricing plansKapture CX
Star Rating
(359)4.5 out of 5
Market Segments
Mid-Market (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both ActiveCampaign and Kapture CX have received solid star ratings of 4.5, indicating a generally positive user experience. However, the volume of recent reviews suggests that ActiveCampaign is currently more favored, with 119 recent reviews compared to Kapture CX's 46, reflecting a more active user base.
- Users say that ActiveCampaign excels in its ability to combine automation, CRM, and email marketing into a single platform, making it easier to create personalized customer journeys. One reviewer highlighted its scalability, noting that it remains stable even when handling large contact batches or multiple automations.
- Reviewers mention that Kapture CX stands out for its user-friendly interface, which simplifies customer communication. Users appreciate how it helps manage customer interactions effectively, with one user noting that it allows for quicker responses to customer issues, enhancing overall support efficiency.
- According to verified reviews, Kapture CX has a slight edge in ease of setup and day-to-day usability, with users praising its straightforward initial setup process. This contrasts with some feedback for ActiveCampaign, where users have expressed challenges in configuration, although they still find it powerful.
- Users highlight that Kapture CX offers superior features for customer support, such as notifications and conversation archiving, which help teams respond to customer needs promptly. In comparison, while ActiveCampaign has strong automation features, it may not match Kapture CX's focus on customer service tools.
- G2 reviewers note that while both platforms are effective, Kapture CX's focus on mid-market businesses allows it to cater specifically to those needs, whereas ActiveCampaign is predominantly favored by small businesses. This distinction may influence which platform is better suited for your organization's size and requirements.
Pricing
Entry-Level Pricing
ActiveCampaign
Starter
Starting at $15.00
Per Month
Get started with personalized marketing campaigns.
- 5 actions per automation
- Basic & Inline Forms
- Site Tracking
Kapture CX
ENTERPRISE
Contact Us
1 Users Per Month
Includes all features in Professional, plus...
- Ticketing System
- Omnichannel - Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
- 1000+ API Integrations
Free Trial
ActiveCampaign
Free Trial is available
Kapture CX
No trial information availableRatings
Meets Requirements
8.8
11,141
9.0
302
Ease of Use
8.2
11,257
9.1
303
Ease of Setup
8.0
7,190
9.1
256
Ease of Admin
8.4
6,338
8.7
114
Quality of Support
8.5
10,314
8.8
301
Has the product been a good partner in doing business?
8.8
6,196
8.8
115
Product Direction (% positive)
8.2
10,547
9.4
275
Features by Category
Sales Force Automation
8.2
2102
|
Verified
Not enough data
7.0
1018
Not enough data
7.9
1764
|
Verified
Not enough data
7.7
1680
|
Verified
Not enough data
7.0
1220
|
Verified
Not enough data
7.6
1431
|
Verified
Not enough data
7.0
1206
|
Verified
Not enough data
6.9
1138
|
Verified
Not enough data
7.3
1280
|
Verified
Not enough data
Marketing Automation
9.0
2316
|
Verified
Not enough data
8.8
2204
|
Verified
Not enough data
8.5
2150
|
Verified
Not enough data
7.8
1483
|
Verified
Not enough data
Customer Support
7.6
1470
|
Verified
Not enough data
7.7
1628
|
Verified
Not enough data
7.9
1762
|
Verified
Not enough data
7.0
1323
|
Verified
Not enough data
7.5
1450
|
Verified
Not enough data
Reporting & Analytics
7.7
1952
|
Verified
Not enough data
7.9
2144
|
Verified
Not enough data
7.1
1289
|
Verified
Not enough data
Mobile & Social
7.3
1223
|
Verified
Not enough data
7.3
1327
|
Verified
Not enough data
7.1
1370
|
Verified
Not enough data
Platform
7.8
1983
|
Verified
Not enough data
8.0
1937
|
Verified
Not enough data
8.1
2028
|
Verified
Not enough data
7.3
1452
|
Verified
Not enough data
7.0
1349
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
2100
|
Verified
Not enough data
7.4
1475
|
Verified
Not enough data
Integration
8.1
1929
|
Verified
Not enough data
8.1
1935
|
Verified
Not enough data
7.8
1635
|
Verified
Not enough data
Generative AI
6.1
644
Not enough data
Agentic AI - CRM
6.5
89
Not enough data
6.4
88
Not enough data
6.7
90
Not enough data
6.3
86
Not enough data
6.5
88
Not enough data
6.5
87
Not enough data
6.6
88
Not enough data
Email Marketing
8.7
6479
|
Verified
Not enough data
8.9
6312
|
Verified
Not enough data
8.5
6140
|
Verified
Not enough data
8.8
5773
|
Verified
Not enough data
Online Marketing
7.4
4387
|
Verified
Not enough data
7.9
4075
|
Verified
Not enough data
7.8
3533
|
Verified
Not enough data
8.1
4864
|
Verified
Not enough data
7.8
3468
|
Verified
Not enough data
Lead Management
8.3
4360
|
Verified
Not enough data
8.0
3961
|
Verified
Not enough data
8.5
5108
|
Verified
Not enough data
8.0
3489
|
Verified
Not enough data
8.5
4355
|
Verified
Not enough data
8.1
3998
|
Verified
Not enough data
8.2
3794
|
Verified
Not enough data
8.0
3573
|
Verified
Not enough data
Campaign Management
8.0
3488
|
Verified
Not enough data
7.8
3104
|
Verified
Not enough data
7.2
2635
Not enough data
6.8
2335
|
Verified
Not enough data
Social
6.9
2321
|
Verified
Not enough data
7.3
2676
|
Verified
Not enough data
7.3
2547
|
Verified
Not enough data
7.1
2440
|
Verified
Not enough data
7.0
2398
|
Verified
Not enough data
Reporting & Analytics
8.1
5189
|
Verified
Not enough data
7.6
3588
|
Verified
Not enough data
7.2
2918
|
Verified
Not enough data
7.1
2723
|
Verified
Not enough data
6.9
2441
|
Verified
Not enough data
Platform
7.9
3719
|
Verified
Not enough data
8.2
3523
|
Verified
Not enough data
8.3
3703
|
Verified
Not enough data
7.5
2400
|
Verified
Not enough data
7.0
2133
|
Verified
Not enough data
8.4
3714
|
Verified
Not enough data
7.5
2424
|
Verified
Not enough data
Agentic AI - Marketing Automation
6.3
219
Not enough data
6.4
222
Not enough data
6.5
221
Not enough data
6.5
219
Not enough data
6.3
221
Not enough data
6.5
222
Not enough data
Integration
8.1
3754
|
Verified
Not enough data
8.1
3651
|
Verified
Not enough data
7.8
3127
|
Verified
Not enough data
Ticket and Case Management
Not enough data
8.9
108
Not enough data
8.8
98
Not enough data
8.7
93
Not enough data
8.7
89
Not enough data
8.4
90
Not enough data
8.6
88
Not enough data
8.6
89
Not enough data
8.8
93
Generative AI
Not enough data
8.2
66
Not enough data
8.3
66
Agentic AI - Help Desk
Not enough data
7.7
28
Not enough data
7.6
28
Not enough data
8.0
28
Communication Channels
Not enough data
9.0
86
Not enough data
8.8
86
Not enough data
8.5
83
Not enough data
8.7
84
Not enough data
8.8
79
Platform
Not enough data
8.2
78
Not enough data
8.7
105
Not enough data
8.6
86
Not enough data
8.6
87
Not enough data
8.4
88
Not enough data
8.5
83
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.5
18
Not enough data
8.4
17
Interaction
Not enough data
8.3
16
Not enough data
8.5
16
Not enough data
8.6
16
Not enough data
8.5
16
Not enough data
8.7
15
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.8
15
Not enough data
8.6
15
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.6
15
Not enough data
8.6
15
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
8.6
14
Not enough data
8.8
14
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
7.4
1122
Not enough data
5.9
974
Not enough data
6.5
1000
Not enough data
6.9
1042
Not enough data
Channels
6.4
986
Not enough data
7.3
1171
Not enough data
6.0
912
Not enough data
5.5
830
Not enough data
6.0
837
Not enough data
Customers
7.6
1232
Not enough data
7.4
1154
Not enough data
7.6
1292
Not enough data
7.6
1232
Not enough data
7.2
1180
Not enough data
Agentic AI - Conversational Marketing
6.2
30
Not enough data
6.1
30
Not enough data
6.4
29
Not enough data
6.2
30
Not enough data
5.9
29
Not enough data
6.0
29
Not enough data
6.2
29
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
7.1
604
Not enough data
8.6
781
Not enough data
6.3
498
Not enough data
6.8
524
Not enough data
7.6
631
Not enough data
6.9
543
Not enough data
6.9
515
Not enough data
Repeatability and Reportability
7.5
622
Not enough data
7.5
620
Not enough data
7.4
584
Not enough data
6.7
515
Not enough data
6.0
471
Not enough data
AI and Automation
7.1
556
Not enough data
7.1
558
Not enough data
7.2
564
Not enough data
6.6
497
Not enough data
6.4
475
Not enough data
Generative AI
6.1
414
Not enough data
Agentic AI - Sales Engagement
6.9
36
Not enough data
6.7
36
Not enough data
7.1
36
Not enough data
6.6
36
Not enough data
6.7
36
Not enough data
6.6
36
Not enough data
6.9
36
Not enough data
Visitor Behavior
7.6
409
Not enough data
7.9
399
Not enough data
7.1
354
Not enough data
Templates
7.3
411
Not enough data
8.0
438
Not enough data
7.8
410
Not enough data
Personalization
7.6
400
Not enough data
7.6
404
Not enough data
7.2
360
Not enough data
7.1
346
Not enough data
7.3
336
Not enough data
7.1
324
Not enough data
7.4
345
Not enough data
8.0
395
Not enough data
Multichannel
7.4
379
Not enough data
8.5
462
Not enough data
7.6
419
Not enough data
Administration
8.5
481
Not enough data
7.9
468
Not enough data
7.9
439
Not enough data
8.0
461
Not enough data
Agentic AI - E-Commerce Personalization
7.6
13
Not enough data
7.6
13
Not enough data
Administration
Not enough data
8.8
31
Not enough data
8.9
28
Not enough data
8.6
28
Knowledge Management
Not enough data
9.1
28
Not enough data
9.3
27
Not enough data
8.5
27
Compliance
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.7
28
Not enough data
8.9
27
Customer Support
Not enough data
9.0
29
Not enough data
9.0
29
Not enough data
8.8
28
Data Security
Not enough data
8.7
26
Not enough data
9.0
27
Not enough data
9.1
25
Not enough data
8.8
25
Administration
Not enough data
9.0
27
Not enough data
8.9
29
Not enough data
9.1
30
Generative AI
Not enough data
8.7
21
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
7.7
2020
Not enough data
6.3
1515
Not enough data
7.0
1616
Not enough data
7.5
1680
Not enough data
Edit
7.4
1754
Not enough data
8.0
1968
Not enough data
7.4
1662
Not enough data
Logistics
7.8
1817
Not enough data
7.0
1580
Not enough data
7.8
1774
Not enough data
7.8
1543
Not enough data
Generative AI
6.0
838
Not enough data
6.1
674
Not enough data
Agentic AI - Email Template Builder
6.2
110
Not enough data
6.2
109
Not enough data
Text Messaging
7.5
159
Not enough data
6.8
139
Not enough data
7.6
153
Not enough data
7.6
142
Not enough data
7.3
130
Not enough data
Feature Not Available
Not enough data
8.2
169
Not enough data
7.1
142
Not enough data
SMS Platform
7.7
154
Not enough data
8.8
172
Not enough data
7.6
128
Not enough data
6.8
121
Not enough data
7.0
123
Not enough data
8.0
144
Not enough data
Agentic AI - SMS Marketing
8.4
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
8.2
20
Not enough data
Channels
Not enough data
8.9
76
Not enough data
8.5
72
Not enough data
8.2
74
Design
Not enough data
8.7
74
Not enough data
8.4
74
Not enough data
8.7
76
Not enough data
8.7
76
Not enough data
8.6
74
Generative AI
Not enough data
7.6
38
Not enough data
7.5
38
Usability
Not enough data
8.6
73
Not enough data
8.7
71
Not enough data
9.0
71
Reporting
Not enough data
8.7
73
Not enough data
8.4
72
Not enough data
8.7
73
Generative AI
Not enough data
7.3
33
Not enough data
7.8
33
Design and Customization
7.7
203
Not enough data
7.6
198
Not enough data
8.1
180
Not enough data
8.0
190
Not enough data
Campaigns
7.9
169
Not enough data
8.3
180
Not enough data
7.9
147
Not enough data
7.8
181
Not enough data
Integrations
8.1
173
Not enough data
6.7
116
Not enough data
7.9
131
Not enough data
7.3
144
Not enough data
Generative AI
6.1
65
Not enough data
Agentic AI - Vulnerability Scanner
6.6
16
Not enough data
6.9
16
Not enough data
Attribution Modeling
7.1
206
Not enough data
7.1
198
Not enough data
6.7
189
Not enough data
6.8
188
Not enough data
6.3
175
Not enough data
7.0
189
Not enough data
Agentic AI - Attribution
7.6
9
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.3
8
Not enough data
Marketing
7.1
198
Not enough data
7.1
194
Not enough data
7.3
210
Not enough data
7.9
249
Not enough data
Reporting
7.5
282
Not enough data
7.3
263
Not enough data
7.0
249
Not enough data
Platform Interoperability
7.8(won by default)
201
Not enough data
Agentic AI - Social Media Advertising
7.0(won by default)
17
Not enough data
7.3(won by default)
17
Not enough data
7.3(won by default)
17
Not enough data
7.0(won by default)
17
Not enough data
6.9(won by default)
17
Not enough data
7.3(won by default)
17
Not enough data
Social Functionality
7.9(won by default)
300
Not enough data
Campaign Management
8.3(won by default)
348
Not enough data
8.3(won by default)
320
Not enough data
8.1(won by default)
305
Not enough data
7.8(won by default)
284
Not enough data
7.9(won by default)
273
Not enough data
8.3(won by default)
264
Not enough data
8.2(won by default)
257
Not enough data
7.9(won by default)
238
Not enough data
7.7(won by default)
230
Not enough data
7.9(won by default)
264
Not enough data
7.8(won by default)
238
Not enough data
7.5(won by default)
220
Not enough data
7.7(won by default)
222
Not enough data
Targeting
8.3(won by default)
294
Not enough data
8.3(won by default)
282
Not enough data
7.8(won by default)
255
Not enough data
8.0(won by default)
249
Not enough data
Platform
8.2(won by default)
308
Not enough data
8.0(won by default)
287
Not enough data
8.5(won by default)
300
Not enough data
8.5(won by default)
336
Not enough data
8.4(won by default)
270
Not enough data
8.3(won by default)
302
Not enough data
8.6(won by default)
297
Not enough data
8.1(won by default)
242
Not enough data
8.1(won by default)
286
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
9.0
35
Not enough data
8.9
35
Not enough data
8.9
35
Not enough data
9.0
35
Not enough data
9.0
34
Platform
Not enough data
8.6
33
Not enough data
9.1
33
Not enough data
8.7
33
Not enough data
8.8
33
Not enough data
8.8
34
Not enough data
8.9
35
Not enough data
9.0
33
Generative AI
Not enough data
8.8
14
Not enough data
7.9
13
Page Customization
8.2
586
Not enough data
7.9
612
Not enough data
7.8
530
Not enough data
7.6
552
Not enough data
Page Optimization
7.6
425
Not enough data
7.8
529
Not enough data
7.5
472
Not enough data
7.2
413
Not enough data
Integrations
7.5
405
Not enough data
8.5
542
Not enough data
8.2
515
Not enough data
Generative AI
6.2
166
Not enough data
Agentic AI - Landing Page Builders
6.7
22
Not enough data
Feedback Management
Not enough data
7.6
7
Not enough data
6.7
7
Not enough data
7.9
7
Feedback Analysis
Not enough data
6.4
7
Not enough data
8.1
7
Not enough data
6.1
6
Feedback Sources
Not enough data
7.9
7
Not enough data
6.7
7
Not enough data
7.4
7
Not enough data
6.9
7
Generative AI
Not enough data
7.3
5
Not enough data
7.7
5
Conversational Platform
Not enough data
8.3
42
Not enough data
8.2
42
Not enough data
8.1
41
Not enough data
8.0
41
Support Automation
Not enough data
8.0
40
Not enough data
8.4
41
Not enough data
7.9
41
Not enough data
8.3
41
Generative AI
Not enough data
8.0
23
Not enough data
7.5
22
Customization
8.0
659
Not enough data
7.5
551
Not enough data
6.8
463
Not enough data
7.4
652
Not enough data
Additional Functionality
7.9
670
Not enough data
5.7
422
Not enough data
7.4
530
Not enough data
6.2
432
Not enough data
7.0
506
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.1
7
Not enough data
6.2
7
Communication
Not enough data
9.7
28
Not enough data
9.7
29
Not enough data
9.6
29
Not enough data
9.2
28
Not enough data
9.5
26
Internal Use
Not enough data
8.7
105
Not enough data
9.9
27
Not enough data
9.2
29
Not enough data
9.2
27
Not enough data
9.9
28
Not enough data
9.6
28
Generative AI
Not enough data
8.6
48
Self-Service Experience
Not enough data
8.9
66
Not enough data
8.5
63
Not enough data
8.5
61
Not enough data
8.3
60
Not enough data
8.7
62
Self-Service Platform
Not enough data
8.6
63
Not enough data
8.6
60
Not enough data
8.6
61
Not enough data
8.7
58
Agentic AI - Customer Self-Service
Not enough data
8.7
20
Not enough data
8.6
20
Not enough data
8.8
20
Not enough data
8.8
20
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
8.5
20
Generative AI
Not enough data
8.7
40
Not enough data
8.7
40
Process
Not enough data
Feature Not Available
Not enough data
8.8
52
Not enough data
8.4
49
Channels
Not enough data
9.0
52
Not enough data
8.8
53
Not enough data
8.4
48
Not enough data
8.9
48
Not enough data
9.0
48
Insight
Not enough data
8.6
51
Not enough data
8.6
52
Not enough data
8.5
46
Not enough data
8.9
50
Generative AI
Not enough data
7.5
6
Not enough data
7.2
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.2
9
Not enough data
7.8
9
Before the Job
Not enough data
7.8
16
Not enough data
8.5
12
Not enough data
8.5
16
Not enough data
8.6
17
On the Job
Not enough data
9.3
14
Not enough data
7.9
16
Not enough data
9.0
12
Not enough data
8.2
14
Not enough data
8.8
15
After the Job
Not enough data
8.9
17
Not enough data
8.7
15
Not enough data
9.1
11
Not enough data
8.9
12
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
8.3
11
Not enough data
7.9
11
Not enough data
8.0
11
Not enough data
8.5
11
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
8.5
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
Agentic AI - Lead Scoring
7.0
26
Not enough data
7.0
26
Not enough data
7.0
26
Not enough data
7.2
26
Not enough data
Attribution
8.1
432
Not enough data
8.1
409
Not enough data
8.0
391
Not enough data
Discovery
8.1
443
Not enough data
8.2
450
Not enough data
8.0
399
Not enough data
Management
8.0
384
Not enough data
8.3
426
Not enough data
Platform
8.1
405
Not enough data
8.1
434
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
8.2
19
Not enough data
8.1
19
Not enough data
8.1
19
Not enough data
7.8
19
Not enough data
8.3
19
Not enough data
Data Sourcing
7.8
285
Not enough data
7.9
313
Not enough data
7.8
269
Not enough data
7.9
308
Not enough data
8.2
330
Not enough data
Predictive Analytics
8.0
292
Not enough data
7.8
276
Not enough data
7.3
240
Not enough data
7.4
266
Not enough data
Sales Management
8.2
318
Not enough data
7.6
181
Not enough data
8.0
304
Not enough data
8.3
349
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.9
14
Not enough data
8.1
15
Not enough data
7.6
14
Not enough data
7.7
15
Not enough data
7.6
15
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.0
15
Not enough data
7.6
15
Not enough data
8.3
14
Not enough data
8.1
14
Automation
Not enough data
8.2
15
Not enough data
7.9
15
Not enough data
8.3
15
Autonomy
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
8.0
15
Not enough data
8.1
15
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ActiveCampaign and Kapture CX share no categories
Unique Categories
ActiveCampaign is categorized as WhatsApp Marketing, Marketing Automation, CRM, Email Deliverability, Pop-Up Builder, SMS Marketing, Email Template Builder, E-Commerce Personalization, Sales Engagement, Conversational Marketing, Online Form Builder, Landing Page Builders, Sales Analytics, Lead Scoring, Attribution, Social Media Advertising, and Salesforce AppExchange Apps
Kapture CX is categorized as AI Chatbots, Digital Customer Service Platforms, Feedback Analytics, Conversational Support, Complaint Management, Customer Communications Management, Conversation Intelligence, Contact Center Knowledge Base, Chatbots, Social Customer Service, Live Chat, Help Desk, Enterprise Feedback Management, Field Service Management, Customer Self-Service, AI Agents For Business Operations, and AI Customer Support Agents
Reviews
Reviewers' Company Size
ActiveCampaign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kapture CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.4%
Health, Wellness and Fitness
11.3%
Professional Training & Coaching
9.2%
E-Learning
4.5%
Computer Software
3.3%
Other
57.3%
Consumer Services
14.1%
Pharmaceuticals
7.8%
Health, Wellness and Fitness
6.9%
Telecommunications
5.9%
Financial Services
5.6%
Other
59.7%
Alternatives
Discussions
What is ActiveCampaign used for?
20 Comments
SL
I use it for communicating with my customers and prospects about new service offerings, tips, and support.Read more
Is anyone able to tell me how to increase my conversion rate?
6 Comments
BP
Heidi, which conversion rate are you trying to improve? There are multiple conversion points in any campaign. There's the open rate, click through rate, and...Read more
What is CRM and its functions?
3 Comments
PC
CRM stands for Customer Relationship Management and is a software system that helps business owners easily track all communications and nurture relationships...Read more
Can I customize my interface on this platform?
1 Comment
KC
Hi Lowin,
Thanks for your query
You can configure and customize the platform but you cannot customize the User Interface.
Kapture is a CRM Platform on...Read more
Please make user interface bit attractive
1 Comment
EN
It is a support used to highlight the attractive object, it can be makeup for a person, it can be a belt for a dog or something else that beautifies.Read more
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