# Best UCaaS Platforms - Page 14

## How Many UCaaS Platforms Products Does G2 Track?

**Total Products under this Category:** 229

### Category Stats (Aug 2026)

- **Average Rating:** 4.36/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+8.29%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank UCaaS Platforms Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 99,000+ Authentic Reviews
- 229+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for UCaaS Platforms
 ![G2 Grid® for UCaaS Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/ucaas-platforms/grids.png?focus%5B%5D=7372&focus%5B%5D=18255&focus%5B%5D=53495&focus%5B%5D=1173&focus%5B%5D=70977&focus%5B%5D=71595&focus%5B%5D=16314&focus%5B%5D=3695)

Highlighted products: Zoom Workplace, Webex Suite, Nextiva, RingEX, Webex Calling, 8x8 Work, Dialpad Connect, and GoTo Connect.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ucaas-platforms/grids.json?focus%5B%5D=zoom-workplace&focus%5B%5D=cisco-webex-suite&focus%5B%5D=nextiva&focus%5B%5D=ringex&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work&focus%5B%5D=dialpad-connect&focus%5B%5D=goto-connect)

**Sponsored**

### Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most. With integrated calling, collaboration, Microsoft Teams connectivity, CRM integrations, and 24/7 live support, Ultatel delivers a modern communications experience built for growing businesses.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1771&secure%5Bchosen_at%5D=2026-08-15T08%3A25%3A19Z&secure%5Bdisplayable_resource_id%5D=1771&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1771&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1206636&secure%5Bresource_id%5D=1771&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fucaas-platforms%3Fpage%3D14&secure%5Btoken%5D=b12b8baa5cc2dfd67aeb9b8dafaa5eed656e16736c3cad0d9c65cc4cb9b3415d&secure%5Burl%5D=https%3A%2F%2Fwww.ultatel.com%2Fcloud-based-phone-system%2F%3Futm_source%3DG2&secure%5Burl_type%5D=custom_url)

### [Sarv Cloud Telephony](https://www.g2.com/products/sarv-cloud-telephony/reviews)

Just four steps to finish a promising call center without any hassle

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Sarv Cloud Telephony?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Sarv Cloud Telephony?

- **Seller:** [sarv.com](https://www.g2.com/sellers/sarv-com)
- **Year Founded:** 2011
- **HQ Location:** Jaipur, IN
- **Twitter:** @SarvOfficial  
4,190 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e578a0c4cb31d6c72bb151ce6437a6d8560f48d4cbf44d5b478c9b96d0bb90f3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsarv-com&secure%5Burl_type%5D=linkedin_company_website)  
249 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Sarv Cloud Telephony?

**["Budget friendly cloud telephony services"](https://www.g2.com/survey_responses/sarv-cloud-telephony-review-5039141)**

**Rating:** 5.0/5.0 stars

_— Badshah B._

[Read full review](https://www.g2.com/survey_responses/sarv-cloud-telephony-review-5039141)

#### What Are G2 Users Discussing About Sarv Cloud Telephony?

- [What is Sarv Cloud Telephony used for?](https://www.g2.com/discussions/what-is-sarv-cloud-telephony-used-for)

### [SIPcity](https://www.g2.com/products/sipcity/reviews)

SIPcity is the only Australian business VoIP provider delivering it’s cloud PBX with all features and functionality included free as part of the service. We’re dedicated to offering high-value business features. Specifically, this includes: call recording. conferencing. auto-attendant. simultaneous ring/one number. vFax, (known as virtual fax, faxmail or fax to email). voicemail to name a few, without the additional of per user license costs.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### Who Is the Company Behind SIPcity?

- **Seller:** [SIPcity](https://www.g2.com/sellers/sipcity)
- **Year Founded:** 2010
- **HQ Location:** Sydney, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f456d4e7363911e7b80846dd5750ec6a3692b1ae5f4b6290e471cdfa73e20cbc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsipcity%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About SIPcity?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **affordability** of SIPcity, benefiting from an all-inclusive price for essential services without extra fees.
- Users appreciate the **all-inclusive pricing** of SIPcity, simplifying planning with seamless call recording and conference calling.
- Users value the **all-inclusive pricing** of SIPcity, simplifying planning with features like call recording and conference calling.

##### Cons

- Users experience **frequent call drops** with SIPcity, negatively impacting communication and reliability.
- Users report **fluctuating call quality** with SIPcity, including issues with delays, choppiness, and call drops.

#### What Are Recent G2 Reviews of SIPcity?

**["Communicate effectively with clients and colleagues"](https://www.g2.com/survey_responses/sipcity-review-10255387)**

**Rating:** 5.0/5.0 stars

_— Petra B._

[Read full review](https://www.g2.com/survey_responses/sipcity-review-10255387)

**["Afford our clients with a professional image"](https://www.g2.com/survey_responses/sipcity-review-10229367)**

**Rating:** 4.0/5.0 stars

_— SITTIPORN P._

[Read full review](https://www.g2.com/survey_responses/sipcity-review-10229367)

### [Siperb](https://www.g2.com/products/siperb/reviews)

Siperb is a modern softphone powered by WebRTC, paired with a hosted WebRTC-to-SIP proxy that connects it to your existing PBX. Rather than replacing your phone system, Siperb bridges it: if your Asterisk or FreeSWITCH PBX isn't WebRTC-ready, Siperb's proxy handles the protocol translation, NAT traversal, and media negotiation so your team can make and receive calls from a browser, mobile app, or desktop client - no hardware, no forced migration. The softphone client runs on Web, Windows, macOS, Linux, Android, and iOS, with call recording (audio & video), blind and attended call transfer, 3-way conferencing, and end-to-end encrypted media. On the proxy side, Siperb supports inbound and outbound SIP registration, register-less connections, mobile and web push notifications, and DTLS-to-RTP media transcoding for PBXs that don't natively support WebRTC's encrypted media format. A free Personal tier covers the hosted proxy and softphone clients for individuals and small setups. Business (£2/domain user/month) adds message and call recording storage/sync, custom integrations, and multi-user domain management. Business Pro (£5/domain user/month) adds extended storage, call transcoding, and upcoming AI agent features. Core client and proxy code is open source (AGPL-3.0) on GitHub for teams who want to self-host.

#### Who Is the Company Behind Siperb?

- **Seller:** [Siperb](https://www.g2.com/sellers/siperb)
- **Year Founded:** 2024
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8257fd40d4e1e220fe7f3985396b3ae7f0f2635ababea5a83a1959d29101f0a5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsiperb&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [Skyfallvoice](https://www.g2.com/products/skyfallvoice/reviews)

Skyfall Voice Communications is a cloud-based business communication platform that helps organizations streamline customer communication through Enterprise VoIP, Cloud PBX, AI Calling, Cloud Dialer, SIP Trunk, IVR, CRM Integration, and Contact Center solutions. Designed for businesses of all sizes, Skyfall enables secure, scalable, and cost-effective communication while improving productivity, customer engagement, and operational efficiency. It serves industries including BPO, IT, software, healthcare, medical billing, banking, and enterprise businesses. About Skyfall Voice Skyfall Voice Communications provides cloud communication and enterprise connectivity solutions that help businesses simplify customer interactions and improve team collaboration. The platform combines VoIP, AI-powered calling, Cloud PBX, SIP Trunk, IVR, call recording, analytics, and CRM integration into a single communication ecosystem. With scalable deployment, enterprise-grade reliability, and remote accessibility, Skyfall supports organizations ranging from startups to large enterprises across multiple industries. Best For BPO & Call Centers Medical Billing Companies (RCM) IT & ITES Companies Software Companies Banking & Collection Agencies Healthcare Organizations Enterprise Businesses Customer Support Teams Sales Teams Core Features Enterprise VoIP Cloud PBX Cloud Dialer AI Calling Predictive Dialer SIP Trunk IVR Solution Call Recording Real-Time Analytics CRM Integration Click-to-Call Virtual Numbers (DID) Toll-Free Numbers Call Routing Voice Broadcasting Business WhatsApp Integration Mobile & Desktop Softphone Multi-Level IVR Agent Monitoring Campaign Management Benefits Reduce communication costs Improve agent productivity Enhance customer experience Scale without additional hardware Enable remote and hybrid teams Increase call answer rates Simplify customer support Centralize communication management Gain actionable analytics Integrate with CRM platforms Industries Served Information Technology Software Development BPO & Contact Centers Medical Billing & Healthcare Banking & Financial Services Insurance Education E-commerce Manufacturing Logistics Deployment Cloud Web-Based Mobile Desktop Integrations Salesforce Zoho CRM LeadSquared Sell.Do REST API SIP Devices IP Phones Softphones Support Phone Support Email Support Remote Assistance Online Training Documentation Onboarding Assistance Business Hours Support Enterprise Support Why Choose Skyfall Voice? Enterprise-grade cloud communication platform AI-powered calling and automation Reliable VoIP and SIP Trunk services CRM integration Scalable cloud infrastructure Cost-effective communication solutions Suitable for startups, SMEs, and enterprises Dedicated implementation and technical support contact us: www.skyfallvoice.in +9187544 61333

#### Who Is the Company Behind Skyfallvoice?

- **Seller:** [skyfallvoice](https://www.g2.com/sellers/skyfallvoice)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=604f8d65facd935502219ee38aee8e3dd8be3df91050362fb469c6e1e304cf7b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fskyfallvoicecommunications%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Smartz Solutions](https://www.g2.com/products/smartz-solutions/reviews)

Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too long. Contact centers are tired of being burdened by disjointed systems with hefty price tags and bad customer and employee experiences. We’re redefining the contact centre experience through our AI-powered 360-degree experience platform. We’ve been there. We paid for the legacy systems. We had 15 different systems running (at a snail's pace) at once to be able to run our call centre. We know the pain of not being able to find data quickly enough (sometimes at all) to help customers. And we sure know what it’s like to have employee information in multiple systems; never showing a clear view of the business. Losing money, opportunities and patience doesn’t have to be how you continue to run your call centre. Through a comprehensive tech stack, you will finally have your entire customer and employee experience in one place with the data and insights to make strategic decisions in real time.

#### Who Is the Company Behind Smartz Solutions?

- **Seller:** [Smartz Solutions](https://www.g2.com/sellers/smartz-solutions)
- **Year Founded:** 2006
- **HQ Location:** Port Louis, MU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=312ac6421c9d36317ea209bb23f7f69c4fb8be2519ac8fdd6fd70b7156ee749e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmartzsolutions&secure%5Burl_type%5D=linkedin_company_website)  
52 employees on LinkedIn®

### [Startelelogic](https://www.g2.com/products/startelelogic/reviews)

Unify your Communications with StarTele UC ★ StarTele UCaaS solution unites businesses, collaborators, and technologies. ★ Voice, video, and visibility. Conferencing, collaboration tools. ★ Everything is under one cloud umbrella, managed by one partner. Key Selling Points ● Total solution: one provider, one bill option ● Greater savings and value for money ● Easy to scale, add new users, and move offices. ● Ability to connect multiple offices/sites ● Online management via user-friendly web portal ● Full number management (allocation, caller ID management, etc.) ● Greater control and predictability ● Work from anywhere - extended mobility ● Full set of UC features (Audio and Video Conference, Desktop sharing, Mobile App, etc)

#### Who Is the Company Behind Startelelogic?

- **Seller:** [StarTele Logic](https://www.g2.com/sellers/startele-logic)
- **Year Founded:** 2011
- **HQ Location:** Noida, IN
- **Twitter:** @startelelogic  
1,085 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f2dc0677642090f20f5479939e7abe9d1aea16d2c108cc4acdc2e6ca7a4bc3f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstartelelogic%2F&secure%5Burl_type%5D=linkedin_company_website)  
118 employees on LinkedIn®

### [Symbio](https://www.g2.com/products/tnzi-symbio/reviews)

TNZI operates a global voice business with more than 200 customer/vendor relationships worldwide. Our extensive direct and partnership connection agreements provide world-class routing options, with a range of international voice services that suit various markets and customer needs.

#### Who Is the Company Behind Symbio?

- **Seller:** [TNZI](https://www.g2.com/sellers/tnzi)
- **Year Founded:** 2002
- **HQ Location:** Sydney, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6bc6774cb6e3fbf45e1b51e6b1ec80e74f2c6764d71c587ed4cf08dc7e5f72bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsymbio-global%2F&secure%5Burl_type%5D=linkedin_company_website)  
368 employees on LinkedIn®

### [Talkniva](https://www.g2.com/products/talkniva/reviews)

Real-time voice translation for business calls. Translation happens while people speak, without waiting for the sentence to finish. It works both ways, so you speak and listen in your own language while the other person does the same, live.

#### Who Is the Company Behind Talkniva?

- **Seller:** [CCAMPELO TECH](https://www.g2.com/sellers/ccampelo-tech)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=558a1e7694fe31ddccf3737299bce936913b17820da96074142a6919b96b4ac8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftalkniva&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Talkroute](https://www.g2.com/products/talkroute/reviews)

Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware. With Talkroute, businesses can create a polished phone presence using features like local, toll free, and vanity phone numbers, multi level auto attendants, call routing, call forwarding, voicemail, call recording, and business SMS. Calls can be answered on smartphones, computers, or existing desk phones, allowing teams to work remotely or on the go while delivering a consistent and professional customer experience. Talkroute is especially well suited for service based businesses, startups, agencies, healthcare practices, legal firms, and growing companies that need a reliable VoIP phone system without enterprise level complexity or cost. Setup is fast, configuration is intuitive, and updates can be made instantly through an easy to use web dashboard with no IT team required. Unlike many UCaaS platforms that bundle unnecessary features or lock customers into rigid plans, Talkroute focuses on simplicity, transparency, and value. Pricing is straightforward, with no long term contracts, no per user confusion, and no surprise fees, making it an ideal choice for small businesses that want predictable costs as they grow. Talkroute also integrates smoothly into existing workflows. Teams can manage calls alongside email, CRM tools, and other business software, while features like call routing rules and business hours help ensure customers always reach the right person at the right time. Call analytics and reporting provide insight into call volume, performance, and customer behavior. Backed by responsive, US based customer support, Talkroute is known for hands on onboarding and real human assistance when it is needed. Whether a business is upgrading from a personal phone number or replacing a legacy PBX system, Talkroute delivers a modern virtual phone system that is dependable, easy to use, and built specifically for small business needs.

**Average Rating:** 4.6/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Talkroute?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Talkroute?

- **Seller:** [Talkroute](https://www.g2.com/sellers/talkroute)
- **Year Founded:** 2013
- **HQ Location:** Chicago, IL
- **Twitter:** @Talkroute  
376 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b29e651bf4a41eecab139300cb5a2c4265e7deb8b48bdb68fb72a8c4042924a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19217712%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Real Estate
- **Company Size:** 100% Small, 7% Medium

#### What Do G2 Reviewers Say About Talkroute?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Talkroute to be **easy to use** , offering a streamlined experience with essential features and no clutter.
- Users value the **easy setup** of Talkroute, enabling quick configuration and seamless remote communication.
- Users praise the **quick setup** of Talkroute, enabling seamless call management and convenience for agents everywhere.
- Users praise the **responsive and knowledgeable customer support** from Talkroute, ensuring quick and effective assistance.
- Users value the **essential and straightforward features** of Talkroute, appreciating the lack of unnecessary extras.

##### Cons

- Users find the **limited options** for customization, especially in call flows and reporting, to be frustrating.
- Users experience **performance issues** with Talkroute, including slow loading times and lagging notifications across devices.
- Users find the **reporting inadequate** , wishing for more detailed options to enhance call tracking experience.
- Users find the **reporting inadequate** , wishing for more detail to enhance their overall experience with Talkroute.
- Users desire more **integration options** with CRM tools like HubSpot to enhance Talkroute's functionality.

#### What Are Recent G2 Reviews of Talkroute?

**["Talkroute Makes Business Calling Simple and Reliable"](https://www.g2.com/survey_responses/talkroute-review-12229071)**

**Rating:** 5.0/5.0 stars

_— Plassot H._

[Read full review](https://www.g2.com/survey_responses/talkroute-review-12229071)

**["Efficient Voicemail Transcription Saves Me Time Every Day"](https://www.g2.com/survey_responses/talkroute-review-11803616)**

**Rating:** 5.0/5.0 stars

_— Stephanie S._

[Read full review](https://www.g2.com/survey_responses/talkroute-review-11803616)

#### What Are G2 Users Discussing About Talkroute?

- [Who owns Talkroute?](https://www.g2.com/discussions/who-owns-talkroute) - 1 comment
- [Is Talkroute Hipaa compliant?](https://www.g2.com/discussions/is-talkroute-hipaa-compliant) - 1 upvote
- [What is Talkroute com?](https://www.g2.com/discussions/what-is-talkroute-com)
- [How do I use Talkroute?](https://www.g2.com/discussions/how-do-i-use-talkroute)

### [Taraspan UCaaS](https://www.g2.com/products/taraspan-ucaas/reviews)

TaraSpan offers cloud communication platform that helps businesses shift their gears and take their customer & employee experience to the next level. Taraspan provides a comprehensive suite of UCaaS (Unified-Communications-as-a-Service) solution that delivers in-office experience everywhere across all devices. UCaaS solution integrates voice, video, instant messaging, presence, and other collaboration applications on cloud. It consists of all enterprise-grade advanced UC features, such as remote working, highly scalable, and BYOD-enabled.

#### Who Is the Company Behind Taraspan UCaaS?

- **Seller:** [Taraspan](https://www.g2.com/sellers/taraspan)
- **Year Founded:** 2007
- **HQ Location:** Gurgaon, IN
- **Twitter:** @TARASPAN  
261 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a61126efc8510fcb5771375a86b5d8c88f15d5991e1688b88ec205ff9ee88b5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2671582&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

### [Tata Communications Kaleyra Cloud Voice](https://www.g2.com/products/tata-communications-kaleyra-cloud-voice/reviews)

Empower your distributed workforce with Tata Communications Kaleyra™ Cloud Voice, a SIP trunking platform built for the modern era. Optimise workforce collaboration, reach new markets effortlessly, and scale faster with tailored SIP trunking solutions. Go global, without limits With global scale and coverage from one of the world’s leading voice providers, you can expand confidently into new markets. Supporting PSTN and Cloud Numbers across 58+ countries and International Toll-Free Services (ITFS) across 114 countries, the platform ensures you can connect with customers and teams anywhere, without infrastructure limitations. Global services, local expertise Cloud Number Service simplifies global communication by providing country-specific, cloud-based numbers for inbound and outbound calling. This allows you to establish a local presence in multiple regions quickly. Ensure consistent, enterprise-grade call quality Enterprise Voice Solutions, including Managed Voice over IP (mVoIP) and international internet-based calling, deliver complete, high-quality connectivity. This ensures consistent performance while reducing reliance on traditional telephony infrastructure, helping you modernise communication while maintaining reliability. Simplify regulatory complexity in India For businesses operating in India, Kaleyra™ Cloud Voice offers a trusted, regulatory-compliant approach to domestic and international calling. This helps you navigate local telecom regulations with ease, reducing risk and ensuring uninterrupted operations in a complex regulatory environment. Optimise cost efficiency and speed to value Bring Your Own Carrier (BYOC) capabilities give you the flexibility to retain your preferred carriers while leveraging cloud PBX and UC features, so you can modernise without disrupting existing investments. Flexible billing models, competitive rate structures, and on-net connectivity to leading UCC cloud providers help you reduce costs and accelerate ROI. With automated provisioning and APIs, you can also speed up deployments and simplify ongoing management. Stay secure and in control with managed services End-to-end managed services, including Fraud Prevention as a Service (FPaaS), enhance security and operational resilience. Automated admin and end-user portals give you greater visibility and control, helping you manage your voice infrastructure more efficiently. Build a future-ready, borderless voice strategy Kaleyra™ Cloud Voice empowers you to unify global communications, expand into new markets, and build a truly borderless strategy. By combining global reach, automation, and seamless integration with EX and CX platforms, it enables faster growth, lower TCO, and future-ready voice capabilities at scale.

#### Who Is the Company Behind Tata Communications Kaleyra Cloud Voice?

- **Seller:** [Tata Communications](https://www.g2.com/sellers/tata-communications)
- **Year Founded:** 2002
- **HQ Location:** Mumbai, Maharashtra
- **Twitter:** @tata\_comm  
30,073 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=811905e131ee5e1b2f8bf7b3b7e105867388b8f6817d51d900fecd485cc202cc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4085%2F&secure%5Burl_type%5D=linkedin_company_website)  
16,829 employees on LinkedIn®
- **Ownership:** NSE: TATACOMM.NS

### [TDS Business VoIP](https://www.g2.com/products/tds-business-voip/reviews)

TDS Business offers confidence in every connection through our business VoIP phone service options.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind TDS Business VoIP?

- **Seller:** [TDS Telecommunications](https://www.g2.com/sellers/tds-telecommunications)
- **Year Founded:** 1969
- **HQ Location:** Madison, Wisconsin, United States
- **Twitter:** @tdstelecom  
5,436 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f3484dfb9ab80afcbc81ca1274110ea7d4421792a8fe1cc83eeee17cac0785eb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftds-telecommunications-llc&secure%5Burl_type%5D=linkedin_company_website)  
2,553 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About TDS Business VoIP?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy communication** features of TDS Business VoIP, enhancing productivity with superb voice quality and capabilities.
- Users value the **superb voice quality** of TDS Business VoIP, enhancing communication productivity significantly for small businesses.
- Users appreciate the **superb voice quality** and features like voicemail to email, enhancing communication productivity for their business.

##### Cons

- Users note the **lack of essential features** in TDS Business VoIP, making call management difficult outside the office.
- Users struggle with **limited features** in TDS Business VoIP, lacking essential tools for effective call management on-the-go.

#### What Are Recent G2 Reviews of TDS Business VoIP?

**["Provide voicemail to email and auto attendant features"](https://www.g2.com/survey_responses/tds-business-voip-review-10331123)**

**Rating:** 4.5/5.0 stars

_— Sjoukje S._

[Read full review](https://www.g2.com/survey_responses/tds-business-voip-review-10331123)

### [Techmode](https://www.g2.com/products/techmode/reviews)

Titanium 3CX Partner | Sapphire Avaya Partner Techmode was founded in 2003 and has been providing businesses the best in business phone systems for over 20 years. From private instance UCaaS to advanced Contact Center solutions, Techmode provides white glove installation and concierge level support to every client. TechmodeGO Collaboration Suite UCaaS Experience seamless collaboration with TechmodeGO’s all-in-one communication platform tailored for your business needs. Contact Center- Techmode offers a variety of Contact Center options to suite any business including Amazon Connect. SMS/MMS Business Texting Single Instance, private, high availability cloud phone systems

#### Who Is the Company Behind Techmode?

- **Seller:** [Techmode](https://www.g2.com/sellers/techmode)
- **Company Website:** www.techmode.com
- **Year Founded:** 2003
- **HQ Location:** Auburn Hills, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a05e2d7b68d3f37f2f5b2896e1d88ef5a78aa9a972ac46c38478f85b3ae51b1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftechmode%2F&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

### [Telavox](https://www.g2.com/products/telavox/reviews)

Telavox is a European tech company in the telecom industry that offers a world-leading communication platform with solutions for smart and efficient telephony, PBX, chat and much more. Founded in 2003 and with headquarters in Malmö, Sweden, Telavox currently employs more than 360 employees. The Telavox platform has more than 300 000 business seats with 60k customers, operational in 9 counties. Great workdays, happy customers - changing business communications forever 💚

#### Who Is the Company Behind Telavox?

- **Seller:** [Telavox](https://www.g2.com/sellers/telavox)
- **Year Founded:** 2003
- **HQ Location:** Malmo, Skåne County, Sweden
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=43503a0be35f0c49296d6a409418148b7c853ced34ddcf41da37734a579b4a0e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftelavox&secure%5Burl_type%5D=linkedin_company_website)  
346 employees on LinkedIn®

### [Telepath Pro](https://www.g2.com/products/telepath-pro/reviews)

Most B2B sales teams are flying blind. 69% of reps missed quota last year, and nearly half of all rep time is spent on deals that were never going to close. The problem isn't effort -it's targeting. Telepath Pro solves this by analysing your closed-won CRM data to reveal your real Ideal Customer Profile, then scoring every open deal against that pattern in real time. The T-Score measures firmographic fit (how closely a deal matches your winning profile), the W-Score measures behavioural alignment (is the deal moving like your past wins at this stage?), and the combined Confidence score tells you where to focus. Features include ICP Drift Intelligence, Rep Intelligence coaching, Deal Intelligence deep dives, Win Pattern analysis, and similar-deal matching. Connects to your CRM in 30 seconds. First insights in 3 minutes.

#### Who Is the Company Behind Telepath Pro?

- **Seller:** [Telepath Pro](https://www.g2.com/sellers/telepath-pro)
- **Year Founded:** 2026
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0cdc900aa316bf9bb12b2c7f983709ef10a4a3bfd77be4adc52fb6b66e43d19b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftelepath-pro%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

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[Browse UCaaS Platforms Themes](/categories/ucaas-platforms/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 3, 2024

UCaaS, or unified communications as a service, software serves as a communication and collaboration hub for organizations. These tools provide features such as VoIP, instant messaging, video conferencing, and other collaboration tools in a singular, cloud-based platform. UCaaS platforms can connect entire enterprise businesses, facilitating rapid, streamlined communication and decision-making with varying functionality offered in one product. While the U in UCaaS stands for unified, not universal, the goal of these platforms is to bring all corporate person-to-person communication methods under one umbrella.

UCaaS products offer features provided by collaborative point solutions such as [VoIP software](https://www.g2.com/categories/voip), [video conferencing software](https://www.g2.com/categories/video-conferencing), [internal communications software](https://www.g2.com/categories/internal-communications), and other [team collaboration software](https://www.g2.com/categories/team-collaboration) types. While businesses could purchase each one of these solutions separately, a UCaaS platform can potentially supply the features of them all in a more malleable package. The integrated nature of these platforms enables users to monitor and receive alerts via one medium.

While UCaaS products provide extensive functionality themselves, many will integrate with outside [content management systems](https://www.g2.com/categories/content-management) or [contact center software](https://www.g2.com/categories/contact-center) depending on the specific use case of the organization in question. However, it is extremely uncommon for UCaaS to provide discrete email capabilities, and typically leverages whatever email system the business uses to handle messaging and coordination in that channel.

To qualify for inclusion in the UCaaS category, a product must:

- Be a cloud-based collaboration and communication platform
- Supply VoIP, video conferencing, business messaging, and file sharing
- Provide cross-channel functionality
- Offer additional collaboration and communication tools natively
- Be flexible enough to incorporate new communication channels as they are developed

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