Lumoa Pricing Overview

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Free Trial

Lumoa Plans

Free Trial

Per Month

Unlimited users

Simple

Starting at €525.00

Per Month

Unlimited users

Professional

Starting at €999.00

Per Month

Unlimited users

Custom

Per Month

Unlimited users

Our prices vary depending on the amount of customer feedback analysed.

Lumoa has 4 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Lumoa is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Lumoa must be conducted with the seller.

Pricing information was last updated on October 09, 2024

Top-Rated Alternatives

Qualtrics Customer Experience

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Lumoa Alternatives Pricing

The following is a quick overview of editions offered by other Feedback Analytics Software

Qualtrics Customer Experience Frontline Care	Contact Us	Best for customer experience and contact center leaders who want to retain and upsell more customers Contact Center Analytics Quality Management and Compliance (add-on) Real-Time Agent Productivity (add-on)
Birdeye Starter	Contact Us	Improve reputation and rank at the top of local search. https://birdeye.com/pricing/ Reviews AI Listings AI Messaging AI
AskNicely Learn	Contact Us	Capture what matters most to customers with engaging CSAT and NPS surveys. Unlimited users From 500 responses; price scales with response volume AI powered surveys Automated workflows Reports and leaderboards

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Lumoa alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Lumoa Pricing Reviews

(2)

Matthieu B.

Mid-Market (51-1000 emp.)

11/28/2023

"I recommend Lumoa to every organisation - their sentiment analysis is a game changer"

5/5

What do you like best about Lumoa?

The sentiment analysis has helped my organisaton tremendously.

It's now very easy to understand with greater depth what customers mention regarding our business, what htey need and what they are satisfied with.

In just a few clicks we go from data to insights and the root cause of our issues, which gives us the ability to plan for projects quickly and effectively.

Highly recommended also for their features/price ratio, they are ridiculously cheap for what htey can do if you compare them with the Medallia and Qualtrics. Review collected by and hosted on G2.com.

What do you dislike about Lumoa?

Not much to add, it delivers on our expectations Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

12/4/2023

"Helpful tool for analysing customer feedback"

3.5/5

What do you like best about Lumoa?

Lumoa brings together customer feedback from multiple sources. I find it particularly useful for keeping an eye on CSAT and NPS scores, reading the feedback, and assigning some customer comments to myself or colleagues for follow-up. Lumoa analytics tools help you get a rough understanding of the feedback topics, and allow you to drill down. Having no additional cost per user is valuable as it makes it easier to share feedback within the organisation. Lumoa team is quite helpful and reacts fast, and the tool is improving. Review collected by and hosted on G2.com.

What do you dislike about Lumoa?

Feedback analytics/categorisation is done based on a manually created model so how helpful and accurate it is depends entirely on how much time and effort you put into setting it up. Lumoa GPT functionalities are still work in progress, and AI insights not entirely accurate. The UI is somewhat dated and usability not the best although it is mostly quite functional. Review collected by and hosted on G2.com.