[ Thematic Reviews ](https://www.g2.com/products/thematic/reviews) [ Thematic Reviews ](https://www.g2.com/products/thematic/reviews) # Thematic Pricing Overview [Editedit](https://my.g2.com/thematic/pricings) Free Trial ## Thematic Pricing Key Insights Last updated on Jul 28, 2026 * * * Thematic offers **2 pricing editions** , starting at **$25,000**. Thematic pricing tiers are designed to support different usage levels and team sizes. Thematic also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Thematic pricing table below to figure out the best fit for your needs. * * * Foundation — $25,000 / Per Year Custom Plan — Contact Us Rated 4.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Foundation $25,000.00 Per Year Get a comprehensive view of themes, sentiment and categories in your VoC and feedback data, with white glove support. - Up to 25,000 comments - Up to 3 datasets (a CSV file or pulled from a data source) - AI powered Thematic and Sentiment analysis - Advanced Analysis Tools - Dashboards and Reports - Workflows - Summarizer - Thematic Answers - API and one-click integrations - Assigned Customer Success Manager - 24/7 professional support Show More Custom Plan Contact Us Get insights from every voice into the hands of every decision maker. Best-in-breed text analytics, with the quickest time to value, white glove support and enterprise grade security. - Comment Volume Discounts - Complete Security Support - Country Specific Rates - Tailored onboarding and training - AI powered analysis of customer voice - Advanced Analysis Suite - Dashboards and Reports - Workflows - Summarizer - Thematic Answers - API and one-click integrations - Partnership level of support Show More An easy and flexible pricing model to help you quickly get value from unstructured feedback from all your customer touchpoints. Get in touch and we’ll give you a personalized recommendation based on your current needs and future goals. Pricing information for Thematic is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Thematic must be conducted with the seller. Pricing information was last updated on October 23, 2024 Show More ## Thematic Pricing FAQs Generated using AI Is Thematic free, or does it offer a free trial? Thematic does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Thematic cost in 2026? According to G2 data, Thematic pricing in 2026 starts at $25,000.00. Pricing may vary based on billing terms or usage, so users should review the Thematic's official pricing page for the most current details. Who is Thematic pricing best suited for? Thematic's pricing is best suited for mid-market and enterprise organizations running high-volume, multi-source VoC programs. G2 reviewers from financial services, retail, telecommunications, airlines, and market research firms represent the heaviest adopters, typically using Thematic to analyze NPS, CSAT, and open-ended survey verbatims at scale. The Foundation tier fits teams with up to 25,000 comments and three data sources, while the Custom Plan targets large enterprises needing volume discounts, security compliance, and tailored onboarding. G2 reviews of Thematic also show adoption among small businesses in healthcare and hospitality, though those reviewers occasionally cite budget constraints as a limiting factor for deeper utilization. What are the key differences between the free and paid versions of Thematic? Thematic does not offer a permanent free tier. A free trial is available for evaluation. Thematic's paid plans begin at the Foundation tier at $25,000/year, covering up to 25,000 comments, up to 3 datasets, AI-powered thematic and sentiment analysis, dashboards, workflows, Summarizer, Thematic Answers, API integrations, and an assigned Customer Success Manager with 24/7 support. Thematic's Custom Plan, priced on request, adds comment volume discounts, enterprise-grade security, country-specific rates, tailored onboarding, and partnership-level support. G2 reviewers note the trial period provides a meaningful starting point, but full value — particularly multi-source analysis and advanced impact scoring — requires committing to a paid tier. Is Thematic considered good value for its pricing? G2 reviewers overwhelmingly rate Thematic at 4.5–5.0 out of 5, with value sentiment consistently strong across enterprise and mid-market segments. Reviewers in financial services, retail, and market research cite time savings, bias-free theme discovery, and NPS impact quantification as core ROI drivers. One G2 reviewer noted Thematic outperformed much more expensive alternatives, and several enterprise users describe it as replacing dedicated headcount. The white-glove customer success model is frequently cited as a differentiator justifying the $25,000/year Foundation entry point. Small business reviewers occasionally flag budget constraints, but those who commit report strong returns. G2 reviews of Thematic indicate the pricing of Thematic reflects a premium analytics investment that consistently delivers measurable business outcomes. ## Top-Rated Alternatives [ ![Chattermill](https://images.g2crowd.com/uploads/product/hd_favicon/275ddd1ecb179bc29565f5a4f9be11ae/chattermill.svg "Chattermill") Chattermill 4.4/5(238) ](https://www.g2.com/products/chattermill/reviews) [ ![Altair AI Studio](https://images.g2crowd.com/uploads/product/hd_favicon/501888c80a82c58e3c4f752bbd3902f5/rapidminer-studio.svg "Altair AI Studio") Altair AI Studio 4.6/5(533) ](https://www.g2.com/products/rapidminer-studio/reviews) [ ![Qualtrics Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-customer-experience%282%29.svg "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ View All Alternatives ](https://www.g2.com/products/thematic/competitors/alternatives) ## Thematic Pricing Reviews (1) JW Jin W. Client Experience Manager Mid-Market (51-1000 emp.) 12/9/2025 "Quick Insights and Actionable Themes with Excellent Support" 5/5 What do you like best about Thematic? Thematic rapidly uncovers themes in client verbatim feedback, giving us a fast start in making sense of all types of feedback, whether it's NPS, CSAT, or one-off surveys. Even more valuable is how it enables us to monitor these themes over time, which is incredibly useful for driving actionable improvements. The support team is excellent as well. In my experience, Thematic's ability to discover and categorize themes surpasses that of other, much more expensive solutions I've tried in the past. The user interface is easy to use too. I highly recommend Thematic! Review collected by and hosted on G2.com. What do you dislike about Thematic? There’s really nothing I dislike about Thematic. However, if I had to mention something, it would be that Thematic’s scoring mechanisms—especially the Impact score—are not easy to grasp. Leadership frequently asks how many points we might influence by taking certain actions, but I realize that in practice, it’s not always that straightforward. Review collected by and hosted on G2.com. What problems is Thematic solving and how is that benefiting you? Our business has made Net Promoter Score one of our main KPIs. However, due to the sometimes nebulous and vague nature of NPS, we struggled to pinpoint the specific issues we needed to address in order to improve our score. With Thematic, we were able to quickly identify our eight key NPS themes, which allowed us to focus on the areas that could truly make a difference. This has provided the leadership team with greater confidence, and, more importantly, has given us a clear path to enhancing our client experience. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. 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