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Best Social Media Suites with Business Intelligence Capabilities

Benefits of Social Media Suites with Business Intelligence capabilities include: Correlates social media data with business intelligence to better business operations
Below are the top-rated Social Media Suites with Business Intelligence capabilities, as verified by G2’s Research team. Real users have identified Business Intelligence as an important function of Social Media Suites. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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12 Listings in Social Media Suites Available
(6,621)4.3 out of 5
Optimized for quick response
13th Easiest To Use in Social Media Suites software
View top Consulting Services for Hootsuite
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 59% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hootsuite is a social media management tool that allows users to schedule posts, manage multiple accounts, and analyze performance from a single dashboard.
    • Reviewers frequently mention the convenience of managing multiple social media accounts from one place, the ability to schedule posts in advance, and the helpfulness of the content calendar and analytics features.
    • Reviewers mentioned issues with the mobile app's performance, occasional disconnections from certain platforms, limitations in analytics features unless upgraded to higher plans, and the high cost for small businesses or individuals.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hootsuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Post Scheduling
    1,487
    Ease of Use
    1,327
    Scheduling
    1,309
    Centralized Management
    1,010
    Scheduling Posts
    987
    Cons
    Limited Features
    435
    Missing Features
    417
    Expensive
    413
    High Pricing
    400
    Posting Issues
    335
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hootsuite features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Quality of Support
    Average: 9.1
    8.6
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hootsuite
    Company Website
    Year Founded
    2008
    HQ Location
    Vancouver, BC
    Twitter
    @hootsuite
    6,191,168 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,807 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 59% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hootsuite is a social media management tool that allows users to schedule posts, manage multiple accounts, and analyze performance from a single dashboard.
  • Reviewers frequently mention the convenience of managing multiple social media accounts from one place, the ability to schedule posts in advance, and the helpfulness of the content calendar and analytics features.
  • Reviewers mentioned issues with the mobile app's performance, occasional disconnections from certain platforms, limitations in analytics features unless upgraded to higher plans, and the high cost for small businesses or individuals.
Hootsuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Post Scheduling
1,487
Ease of Use
1,327
Scheduling
1,309
Centralized Management
1,010
Scheduling Posts
987
Cons
Limited Features
435
Missing Features
417
Expensive
413
High Pricing
400
Posting Issues
335
Hootsuite features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.2
Quality of Support
Average: 9.1
8.6
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Hootsuite
Company Website
Year Founded
2008
HQ Location
Vancouver, BC
Twitter
@hootsuite
6,191,168 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
(2,811)4.6 out of 5
7th Easiest To Use in Social Media Suites software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—includi

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Social is a software that allows users to manage multiple social media accounts from one central location, streamlining the process of posting and tracking engagement across different platforms.
    • Reviewers appreciate the user-friendly design, the ability to schedule posts, and the detailed analytics that provide insights into audience behavior and content performance.
    • Users mentioned issues with the initial setup, limitations in scheduling posts based on specific media ratios, and the lack of flexibility in selecting music for posts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    102
    Post Scheduling
    81
    Centralized Management
    74
    Multi-platform
    60
    Social Media Management
    58
    Cons
    Missing Features
    25
    Expensive
    21
    Social Media Limitations
    20
    High Pricing
    16
    Limited Features
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Social features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Quality of Support
    Average: 9.1
    9.2
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,151 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—includi

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Social is a software that allows users to manage multiple social media accounts from one central location, streamlining the process of posting and tracking engagement across different platforms.
  • Reviewers appreciate the user-friendly design, the ability to schedule posts, and the detailed analytics that provide insights into audience behavior and content performance.
  • Users mentioned issues with the initial setup, limitations in scheduling posts based on specific media ratios, and the lack of flexibility in selecting music for posts.
Zoho Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
102
Post Scheduling
81
Centralized Management
74
Multi-platform
60
Social Media Management
58
Cons
Missing Features
25
Expensive
21
Social Media Limitations
20
High Pricing
16
Limited Features
15
Zoho Social features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.7
Quality of Support
Average: 9.1
9.2
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,151 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646

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(705)4.9 out of 5
6th Easiest To Use in Social Media Suites software
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Statusbrew offers 1:1 feature parity with the big leaders at a fair price in the social media management space. It enables growing agencies and businesses to plan and schedule content, collaborate

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Statusbrew is a social media management platform that allows users to manage multiple social media accounts, schedule posts, track analytics, and collaborate with team members.
    • Reviewers frequently mention the ease of use, the ability to schedule posts across multiple platforms, the unified inbox feature, and the robust analytics as major benefits of using Statusbrew.
    • Reviewers mentioned that the initial setup and learning curve can be challenging, some advanced features can be difficult to understand, and occasional synchronization issues or delayed mobile notifications can occur.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Statusbrew Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    269
    Post Scheduling
    246
    Ease of Use
    243
    Scheduling
    216
    Team Collaboration
    162
    Cons
    Learning Curve
    55
    Improvement Needed
    48
    Learning Complexity
    38
    Limited Features
    34
    Missing Features
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Statusbrew features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Quality of Support
    Average: 9.1
    9.7
    Ease of Use
    Average: 8.9
    8.2
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Wilmington, Delaware
    Twitter
    @statusbrew
    1,912,508 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Statusbrew offers 1:1 feature parity with the big leaders at a fair price in the social media management space. It enables growing agencies and businesses to plan and schedule content, collaborate

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Statusbrew is a social media management platform that allows users to manage multiple social media accounts, schedule posts, track analytics, and collaborate with team members.
  • Reviewers frequently mention the ease of use, the ability to schedule posts across multiple platforms, the unified inbox feature, and the robust analytics as major benefits of using Statusbrew.
  • Reviewers mentioned that the initial setup and learning curve can be challenging, some advanced features can be difficult to understand, and occasional synchronization issues or delayed mobile notifications can occur.
Statusbrew Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
269
Post Scheduling
246
Ease of Use
243
Scheduling
216
Team Collaboration
162
Cons
Learning Curve
55
Improvement Needed
48
Learning Complexity
38
Limited Features
34
Missing Features
33
Statusbrew features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.7
Quality of Support
Average: 9.1
9.7
Ease of Use
Average: 8.9
8.2
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2011
HQ Location
Wilmington, Delaware
Twitter
@statusbrew
1,912,508 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
(965)4.5 out of 5
8th Easiest To Use in Social Media Suites software
View top Consulting Services for Agorapulse
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

    Users
    • Social Media Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Agorapulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Post Scheduling
    13
    Centralized Management
    12
    Helpful
    11
    Intuitive
    10
    Cons
    Expensive
    6
    High Pricing
    5
    Difficult Reporting
    4
    Limited Customization
    4
    AI Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Agorapulse features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Quality of Support
    Average: 9.1
    9.0
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Paris
    Twitter
    @AgoraPulse
    13,128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    213 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

Users
  • Social Media Manager
  • Owner
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
Agorapulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Post Scheduling
13
Centralized Management
12
Helpful
11
Intuitive
10
Cons
Expensive
6
High Pricing
5
Difficult Reporting
4
Limited Customization
4
AI Limitations
3
Agorapulse features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.1
Quality of Support
Average: 9.1
9.0
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2010
HQ Location
Paris
Twitter
@AgoraPulse
13,128 Twitter followers
LinkedIn® Page
www.linkedin.com
213 employees on LinkedIn®
(958)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Higher Education
    Market Segment
    • 40% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brandwatch is a social media management tool that allows users to schedule, monitor, and analyze content across multiple platforms.
    • Reviewers like the ability to manage multiple accounts, schedule bulk content, and collaborate within the platform, with features such as cross-posting, team chat functions, and customizable measure reports being particularly appreciated.
    • Reviewers experienced issues with the high cost, frequent disconnection of channels, lack of detailed competitor analytics, and limitations in posting to certain platforms or post types, as well as occasional technical glitches and a sometimes clunky user interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brandwatch Social Media Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    68
    Social Media Management
    46
    Post Scheduling
    45
    Centralized Management
    44
    Helpful
    41
    Cons
    Improvement Needed
    32
    Publishing Limitations
    24
    Limited Features
    22
    Missing Features
    19
    Complex Usage
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brandwatch Social Media Management features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Quality of Support
    Average: 9.1
    8.3
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Brighton, East Sussex
    Twitter
    @Brandwatch
    34,456 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    886 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Higher Education
Market Segment
  • 40% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brandwatch is a social media management tool that allows users to schedule, monitor, and analyze content across multiple platforms.
  • Reviewers like the ability to manage multiple accounts, schedule bulk content, and collaborate within the platform, with features such as cross-posting, team chat functions, and customizable measure reports being particularly appreciated.
  • Reviewers experienced issues with the high cost, frequent disconnection of channels, lack of detailed competitor analytics, and limitations in posting to certain platforms or post types, as well as occasional technical glitches and a sometimes clunky user interface.
Brandwatch Social Media Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
68
Social Media Management
46
Post Scheduling
45
Centralized Management
44
Helpful
41
Cons
Improvement Needed
32
Publishing Limitations
24
Limited Features
22
Missing Features
19
Complex Usage
16
Brandwatch Social Media Management features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.6
Quality of Support
Average: 9.1
8.3
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2007
HQ Location
Brighton, East Sussex
Twitter
@Brandwatch
34,456 Twitter followers
LinkedIn® Page
www.linkedin.com
886 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oktopost is the B2B Social company. Created specifically for B2Bs, it equips organizations to win on social media, achieve measurable business results, and amplify their organization's voice. With Li

    Users
    • Social Media Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oktopost Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Centralized Management
    2
    Customer Service
    2
    Customer Support
    2
    Employee Engagement
    2
    Cons
    Contact Management
    1
    Content Management Issues
    1
    Improvement Needed
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oktopost features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Quality of Support
    Average: 9.1
    9.0
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oktopost
    Year Founded
    2013
    HQ Location
    Ramat Gan, Israel
    Twitter
    @Oktopost
    4,115 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Oktopost is the B2B Social company. Created specifically for B2Bs, it equips organizations to win on social media, achieve measurable business results, and amplify their organization's voice. With Li

Users
  • Social Media Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 24% Enterprise
Oktopost Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Centralized Management
2
Customer Service
2
Customer Support
2
Employee Engagement
2
Cons
Contact Management
1
Content Management Issues
1
Improvement Needed
1
Missing Features
1
Oktopost features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.2
Quality of Support
Average: 9.1
9.0
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Oktopost
Year Founded
2013
HQ Location
Ramat Gan, Israel
Twitter
@Oktopost
4,115 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
(897)4.5 out of 5
11th Easiest To Use in Social Media Suites software
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sendible is the leading social media management platform for brands looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks togethe

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sendible is a tool for managing social media presence across multiple platforms, allowing users to schedule posts and collaborate as a team.
    • Users like the ease of use, the ability to manage multiple accounts, and the time-saving aspect of scheduling posts in advance, as well as the responsive customer support.
    • Reviewers experienced issues with LinkedIn integration, occasional glitches, slow platform speed, limitations in reporting, and restrictions in post manipulation on different views.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sendible Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Post Scheduling
    16
    Scheduling
    10
    Customer Service
    9
    Scheduling Posts
    9
    Cons
    Limited Features
    5
    Missing Features
    5
    Scheduling Issues
    5
    Content Creation
    3
    Instagram Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sendible features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Quality of Support
    Average: 9.1
    8.9
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sendible
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @Sendible
    13,715 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
    Phone
    +1 646-569-9029
Product Description
How are these determined?Information
This description is provided by the seller.

Sendible is the leading social media management platform for brands looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks togethe

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sendible is a tool for managing social media presence across multiple platforms, allowing users to schedule posts and collaborate as a team.
  • Users like the ease of use, the ability to manage multiple accounts, and the time-saving aspect of scheduling posts in advance, as well as the responsive customer support.
  • Reviewers experienced issues with LinkedIn integration, occasional glitches, slow platform speed, limitations in reporting, and restrictions in post manipulation on different views.
Sendible Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Post Scheduling
16
Scheduling
10
Customer Service
9
Scheduling Posts
9
Cons
Limited Features
5
Missing Features
5
Scheduling Issues
5
Content Creation
3
Instagram Limitations
3
Sendible features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.0
Quality of Support
Average: 9.1
8.9
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Sendible
Year Founded
2009
HQ Location
London
Twitter
@Sendible
13,715 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
Phone
+1 646-569-9029
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

    Users
    • Community Manager
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 42% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Emplifi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Social Media Management
    49
    Analytics
    39
    Analytics Focus
    34
    Features
    24
    Cons
    Missing Features
    26
    Technical Issues
    19
    Feature Limitations
    15
    Improvement Needed
    12
    Lack of Features
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Emplifi features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Quality of Support
    Average: 9.1
    8.8
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    505 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

Users
  • Community Manager
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 42% Mid-Market
  • 32% Enterprise
Emplifi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Social Media Management
49
Analytics
39
Analytics Focus
34
Features
24
Cons
Missing Features
26
Technical Issues
19
Feature Limitations
15
Improvement Needed
12
Lack of Features
12
Emplifi features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.9
Quality of Support
Average: 9.1
8.8
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
505 employees on LinkedIn®
Entry Level Price:$149.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a uni

    Users
    • Community Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Eclincher Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    2
    Customer Service
    2
    Customer Support
    2
    Ease of Use
    2
    Helpful
    2
    Cons
    Access Issues
    1
    Connectivity Issues
    1
    Feature Issues
    1
    Inadequate Support
    1
    Linking Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Eclincher features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Quality of Support
    Average: 9.1
    9.0
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Eclincher
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @eClincher
    11,026 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a uni

Users
  • Community Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
Eclincher Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
2
Customer Service
2
Customer Support
2
Ease of Use
2
Helpful
2
Cons
Access Issues
1
Connectivity Issues
1
Feature Issues
1
Inadequate Support
1
Linking Issues
1
Eclincher features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.4
Quality of Support
Average: 9.1
9.0
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Eclincher
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@eClincher
11,026 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage

    Users
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NUVI features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Quality of Support
    Average: 9.1
    8.4
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    10,958 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    715 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage

Users
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
NUVI features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.9
Quality of Support
Average: 9.1
8.4
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
10,958 Twitter followers
LinkedIn® Page
www.linkedin.com
715 employees on LinkedIn®
Entry Level Price:$49 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fanbooster is part of the Traject suite of digital marketing tools built for agencies, enterprises, and in-house marketers. Featuring advanced scheduling, social monitoring, sophisticated analytics,

    Users
    • Marketing Manager
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 18% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fanbooster features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Quality of Support
    Average: 9.1
    8.6
    Ease of Use
    Average: 8.9
    9.9
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Traject
    Year Founded
    2020
    HQ Location
    Bellevue, Washington
    Twitter
    @traject
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fanbooster is part of the Traject suite of digital marketing tools built for agencies, enterprises, and in-house marketers. Featuring advanced scheduling, social monitoring, sophisticated analytics,

Users
  • Marketing Manager
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 18% Mid-Market
Fanbooster features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.6
Quality of Support
Average: 9.1
8.6
Ease of Use
Average: 8.9
9.9
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Traject
Year Founded
2020
HQ Location
Bellevue, Washington
Twitter
@traject
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Entry Level Price:$29 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alerti is the perfect online reputation management tool for small and medium size businesses. It enables you to measure, protect and improve your online reputation. Create alerts on your name, you b

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 73% Small-Business
    • 55% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • alerti features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Quality of Support
    Average: 9.1
    8.9
    Ease of Use
    Average: 8.9
    3.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    alerti
    Year Founded
    2008
    HQ Location
    Paris, France
    Twitter
    @AlertiEN
    513 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alerti is the perfect online reputation management tool for small and medium size businesses. It enables you to measure, protect and improve your online reputation. Create alerts on your name, you b

Users
No information available
Industries
No information available
Market Segment
  • 73% Small-Business
  • 55% Mid-Market
alerti features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
8.3
Quality of Support
Average: 9.1
8.9
Ease of Use
Average: 8.9
3.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
alerti
Year Founded
2008
HQ Location
Paris, France
Twitter
@AlertiEN
513 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®