# NUVI Reviews **Vendor:** Reputation **Category:** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) **Average Rating:** 4.2/5.0 **Total Reviews:** 134 ## About NUVI Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage, analyze, locate, review, and capture your way to better customer experiences. ## NUVI Reviews ### 1. Exceptional Reporting Features **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew D. | Senior Director, Retail Planning and Analysis, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2023 **What do you like best about NUVI?** The reporting features are great and it has clear visuals that make analyzing data very easy. We utilize the films to instruct clients or show the results of an owned campaign. It appears that this function is no longer accessible. **What do you dislike about NUVI?** NUVI does not offer as many features as other social listening tools available in the market. The pricing is also a downside for entrepreneurs because the cost is not affordable. **What problems is NUVI solving and how is that benefiting you?** We are able to enhance our social media engagement techniques by learning insightful information about the habits and preferences of our audience. This has significantly improved consumers' happiness and promoted brand loyalty. ### 2. social listening **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about NUVI?** Understanding and monitoring sentiment online is a lot easier with their reporting and ease of use. **What do you dislike about NUVI?** Not as indepth as some other Social listening tools. **What problems is NUVI solving and how is that benefiting you?** monitoring keywords to have a proactive approach to social media ### 3. Nuvi has great visualizations and ease of use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about NUVI?** One of the things that blew me away was the report template, and the visualizations of the product. **What do you dislike about NUVI?** The price and the historical aspect were hurdles. **What problems is NUVI solving and how is that benefiting you?** Providing a rich overview of conversations happening online. ### 4. Nuvi used to be great but doesn't seem to be keeping up with the competition **Rating:** 1.0/5.0 stars **Reviewed by:** Emily B. | Senior Vice President, Analytics, Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about NUVI?** The best thing about old NUVI was the timeline visualization, which would allow you to easily demonstrate how "virality" worked, and show how one tweet could spread to thousands. You could make videos of this and use it to teach clients or demonstrate the impact of an owned campaign. This feature seems no longer to be available. **What do you dislike about NUVI?** NUVI seems to have revamped itself in the wrong direction. Instead of doubling down on its awesome visualization capabilities, it became more limited --- and also expensive. Compared to other players out there, it is no longer competitive. **What problems is NUVI solving and how is that benefiting you?** My team used to use NUVI visualizations to demonstrate social campaign impact or give a view on trending cultural conversations. However, now that the tool's functionality has changed to move away from this, we no longer are able to solve these problems with the tool. ### 5. Great Value for the Price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about NUVI?** I love the dark colors of the website and charts. It's visually pleasing, while also providing a lot of value. Additionally, the report building feature is very nice and saves time compared to some other tools that I have used in the past. **What do you dislike about NUVI?** When setting up a monitor, the keywords can be a bit difficult to get used to - especially if you are used to Boolean logic. **What problems is NUVI solving and how is that benefiting you?** Monitoring social mentions on a daily/monthly basis and also keeping a close eye on the conversation as part of crisis communication efforts. ### 6. It is very easy to use and has effective effects **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about NUVI?** Helps to bring real time conversations to life. **What do you dislike about NUVI?** No timely creation of manual reports, no screen grabs **Recommendations to others considering NUVI:** Can select NUVI **What problems is NUVI solving and how is that benefiting you?** Nuvi had been a great tool for scheduling and data tracking ### 7. Real time listening and monitoring of the customer **Rating:** 4.0/5.0 stars **Reviewed by:** Bedbyas P. | MCR chief, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2020 **What do you like best about NUVI?** Some of the point which i like best from them are as follows:- 1)They listen every customer need , summarize then give any suggestion or decision. 2)They show the user with visual data and actionable insights. 3)They help us to track our competitors too . and take a decision according to their move or to stop their move. **What do you dislike about NUVI?** i don't get so much points to dislike but some of the points which i dislike from them are as follows: 1)The ui of the website is not that best , i mean it can be improved more. I am satisfied from the company so i don't have that much point to dislike them **Recommendations to others considering NUVI:** We recommend other to use Nuvi service because you will achieve your own goal and business plan from them. **What problems is NUVI solving and how is that benefiting you?** We runs the it company, specially we take orders and fulfill them and supply and we make product according to the market demand too . From NUVI we are taking the market strategy , how we can compete with market when any of our competitor lunch any of the products. And we also discuss how we can make the ads and campaign of our company to attract the customer $ to increase our benifits ### 8. NUVI a good option for marketing management. **Rating:** 3.5/5.0 stars **Reviewed by:** Jose E. | Creative Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about NUVI?** It allows you to keep track of analysis and behavior of all the material that is published online on social networks, to respond to customer concerns or needs that present about your brand. It allows you to track brands and hashtags related to your product. Control the management of social networks in real time. **What do you dislike about NUVI?** The inconveniences that I have presented of the tool are mostly technical, when I have any doubt the support has taken a long time to respond to my needs, this leads to a delay in my work activities. At the time of publishing material, you should have an option to correct spelling errors since at the time of writing due to the speed we can miss some error and since we do not have this option we can publish content with errors that make us look unprofessional. **Recommendations to others considering NUVI:** It is an ideal tool for any organization, since they collaborate in the productivity of labor objectives. Through it you can take a better marketing management, because you can keep track and control of all the behavior of customers about your brands on social networks, and all the analysis and behavior you can do in real time, at the same Time guarantees you to give immediate answers to the needs of your customers. It has the ability to publish on multiple platforms, it has an easy and dynamic interface for users. **What problems is NUVI solving and how is that benefiting you?** In the organization we use the tool in the marketing department, it seems to us an extremely useful tool because through it we can know and handle all kinds of situations that arise about the impact of the brand on social networks and any type of analysis and inconveniences presented in real time. It allows us to know what people and customers think about our brand, respond immediately and handle any type of behavior in real time. In this way, at the same time it allows us to constantly monitor all the material that is published online about the business. ### 9. The opportunity to become a better listener with Nuvi **Rating:** 4.0/5.0 stars **Reviewed by:** Ferhat A. | Press staff, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about NUVI?** It is very easy to use, and has effective effects. Provides high visual results that users love. Early warning for significant changes in emotion or volume helps you solve any problems. It can be used for multiple users by keeping the price constant. **What do you dislike about NUVI?** NUVI does not incorporate all the basic metrics, such as the growth of followers and the best performing shipments. therefore, we need to achieve the goal and use other tools to obtain the necessary information. **Recommendations to others considering NUVI:** NUVI is a great tool for those looking for a user-friendly social listening tool. With NUVI's customer service support, we are at the top. Having someone we can call at any time to navigate through our queries or features lags behind other alternative software. **What problems is NUVI solving and how is that benefiting you?** Completely user-friendly application. It allows you to work with various brands at a single point and custom reports can be produced. You can program the publication of various content on social media. This application is flexible in terms of features and has a promising structure. So it will give you the right to pay. ### 10. Great Customer Service! **Rating:** 4.5/5.0 stars **Reviewed by:** Kailey M. | Digital Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about NUVI?** The reps at Nuvi take the time to train and onboard users to make sure they get the most out of the platform! They set up training for us and were super knowledgeable about all things social listening! **What do you dislike about NUVI?** There are a few parts of the system that we don't use. Like the reach and spread feature. The automated reports also could use some work! **What problems is NUVI solving and how is that benefiting you?** Nuvi has made creating social listening reports a breeze! We take screenshots right from the platform. ### 11. Defacto resource for Social Sentiment Intelligence **Rating:** 3.5/5.0 stars **Reviewed by:** Bill B. | Copywriter/Social Media, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2018 **What do you like best about NUVI?** Two primary facets of NUVI stand out: their customer service is stellar. Very quick to respond and never take their customers for granted. That goes miles for me. Second is the graphic nature of the main panels used to delineate what the exact trends are. They are inherently easy to turn into reports. **What do you dislike about NUVI?** I dislike what I cannot have from any supplier of such services: Facebook and Instagram data. As a caveat to that statement, I would hope that NUVI is working on a way of integrating a convenient method of automatically replicating a simple keyword search on either of those platforms. They say its not something the API allows them to do. Hopefully, in time, that will change. the other issue is the "intelligence" of the search parameters. This is an age-old issue that is relative to the specificity of your terms themselves. For NUVI to go from a 7 to a 9 or 10 in my book, they would be absolutely fastidious in their onboarding process when it comes to making the searches as applicable as humanly possible. **Recommendations to others considering NUVI:** First and foremost, this is not a magic bullet. Anyone who misrepresents themselves as otherwise (and there is no shortage of them) should be crossed off your list with all intentional speed. NUVI is a highly effective method of intelligence gathering for social sentiment, but suffered the slings and arrows of Facebook's (and subsequently Instagram's) curtailing of data aggregation to public and "friended" accounts. This is not a NUVI-centric change - it is a universal one. That said, your job doesnt change. You still have to gather what data is available. You still have to draw logical conclusions. NUVI is, as aforementioned - one of the best ways of doing that. **What problems is NUVI solving and how is that benefiting you?** Once your monitors are set up and the search terms filtered, the trends in data become relatively self-evident. I have an immeasurably better feel for what my customers care about, and why. At the end of the day, that is precisely why we engaged them to begin with. As a manufacturer, that data is worth its weight in gold. ### 12. AMAZING Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Annie G. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about NUVI?** To me, the best part of NUVI is their customer service. They take the time to go through everything you could possibly want to go through to make sure you are getting the most out of NUVI. The last call I had with someone they taught me uses for NUVI I had no idea were even possible. It can be a complicated program, but they will walk you through everything you need. **What do you dislike about NUVI?** I think the only thing I dislike about NUVI is that it isn't the perfect fit for my specific tasks, or at least it hasn't seemed to be in the past. After a phone call with someone from NUVI I do feel that it might be a better fit than I thought. I think I must have just not been using it to its full capacity. **Recommendations to others considering NUVI:** I would make sure that you know exactly what you want to get from NUVI than talk to a sales associate to see if the product will help you do that. The things it does, it does them very well. You just need to be sure it's the right fit for your company. **What problems is NUVI solving and how is that benefiting you?** I have mainly used NUVI to track hashtags we have used at different conferences we have hosted. I now am planning to use it to find influencers we can work with and find the best topics and types of posts for the audience we are trying to fit. ### 13. Our experience with Nuvi the first year. **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa B. | Campaign Director , Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2018 **What do you like best about NUVI?** I truly like the platform as it is an upgrade from what my company was using previously. We recently met our support rep Jonnie, and she is incredibly helpful and insightful. Prior to us being introduced to our new rep, we would chat the customer support line and would get help from another team member. **What do you dislike about NUVI?** The only thing we are not a fan of is the constant updates, we know that updates are inevitable, and moving forward now that we have a single rep as our main point of contact she can help us navigate through the changes. Would like to see if the future emails sent to admins of any social profiles that get disconnected. That would be useful. **Recommendations to others considering NUVI:** It's the right move, I highly recommend. **What problems is NUVI solving and how is that benefiting you?** A single platform for us to share articles amongst our client's social pages and monitors so that we are informed of any mentions we create. We are looking into the monitor feature in the upcoming weeks. ### 14. Robust social media tracker **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2019 **What do you like best about NUVI?** The dashboard provides robust and easy to read data in real-time, which is valuable for our many digital events. The interactive generated reports are useful when our team needs to report out to partners, funders and others outside of the digital/social media space. Customer service is A+. **What do you dislike about NUVI?** Sometimes rule creation can get tricky when you are trying to track multiple or specific queries under the same tracker. Lack of access to robust Facebook and Instagram data is always a sticking point, it's understood that NUVI is working through limitations from those platforms. Would also love to see all countries a particular conversation is happening in without having to download the full CSV file. RIght not can only see the top 10 in the dashboard. **Recommendations to others considering NUVI:** The cap on mentions can be tough for organizations like mine with a smaller, non-profit budget but are having to track wide global events and conversations online. **What problems is NUVI solving and how is that benefiting you?** We're using NUVI to track data on our digital events and conversations. It is helping us send back more robust data to our partners and funders and identify opportunities to engage high-level folks talking about our issues. ### 15. Great starting point for understanding digital conversations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2019 **What do you like best about NUVI?** I like being able to do a quick spike analysis to see what is driving increases in mentions in a minute. **What do you dislike about NUVI?** The mention limit makes me spend time tracking our mentions and constantly refining and removing erroneous mentions. **Recommendations to others considering NUVI:** Spend a month refining your monitor everyday, and then it will be perfectly fine tuned and you will have a great resource for quickly divining social conversation **What problems is NUVI solving and how is that benefiting you?** We are using nuvi to analyze social conversation for clients, and then use the findings to draw conclusions. ### 16. Overall good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler B. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2018 **What do you like best about NUVI?** Our account representative, Jonnie, has been absolutely great! She is on top of it and has reached out to me to help me with whatever I need help with. **What do you dislike about NUVI?** I think understanding all the data can be a little overwhelming. Set up definitely needs help with a rep, which you offer so thank you. We are picking up other tags from other companies and it can be hard to filter through that as well. **What problems is NUVI solving and how is that benefiting you?** We are using this system to report to our clients the social media impact they have, which is what they are paying us to do, so yay. ### 17. Huge potential thrown away with lack of innovation and changes they can't explain from day to day **Rating:** 0.5/5.0 stars **Reviewed by:** Tania D. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2018 **What do you like best about NUVI?** Fell in love with their visuals a while back. Other than that, their data is limited, they say fb is limited to all but other platforms like BW or Sysomos somehow get it (???) I'll admit it is easy to use, but whats the point if the data just isn't there.....they fell way behind and that is the reason I happily canceled. **What do you dislike about NUVI?** Limited data sources (they'll try to tell you otherwise, but if you run ANY other tools vs NUVI at the same time, you'll see these guys barely scrape the surface. I had 5 different Account Managers and the person who sold me the tool is gone (along with the 3 that came after him since the company was acquired by some publishing tool they tried to sell me for way too much. Pricing is way to high for what they offer. They act like they are in the same field as BrandWatch and NetBase, when in reality they are closer to a nicer looking Hootsuite. IF YOU NEED DATA - STAY AWAY FROM NUVI! IF YOU NEED FLEXIBILITY IN PRICING - STAY AWAY (should be a way cheaper solution for what they offer) IF YOU DON'T NEED THE HASSLE OF DEALING WITH MESSY CONTRACTS - STAY AWAY! WORST business decision we made last year was committing to a contract. You've been warned! **Recommendations to others considering NUVI:** Unfortunately this company is not headed in the right direction. The lack of innovation and constant technical issues they have with the tool is damaging to clients. **What problems is NUVI solving and how is that benefiting you?** At the end they created more problems than solutions. Ran out of things to say to my clients. "They are doing upgrades", "They are working on it", etc ### 18. Flexible tool with great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin C. | Director of Social Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about NUVI?** Customer service has been consistent - knowledgeable and adaptive. Even though we've had different reps in the more than four years we've had the tool - all have been excellent. **What do you dislike about NUVI?** Limited Facebook API - but we understand that all listening tools have the same limitations. **Recommendations to others considering NUVI:** Ease of use, great customer service. Displays well to clients. **What problems is NUVI solving and how is that benefiting you?** Reputation management and influencer nurturing. We track URLs with the tool to get a head-ups on substantial mentions in trade pubs. ### 19. Cool Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Ben C. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2018 **What do you like best about NUVI?** Nuvi's platform is very UI friendly and easy to navigate. **What do you dislike about NUVI?** Some of the data looks skewed at a high level, largely because it doesn't report on Facebook social metrics. **Recommendations to others considering NUVI:** Make sure to take advantage of all of their customer support when it comes to integration and real life use of the product. **What problems is NUVI solving and how is that benefiting you?** We use Nuvi to measure our share of voice compared to our competitors, and love to see how well our campaigns are being received. ### 20. Pretty good but not perfect **Rating:** 4.0/5.0 stars **Reviewed by:** Chris F. | Lecturer in Management - Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about NUVI?** The ability to generate reports quickly and easily **What do you dislike about NUVI?** Lack of connection to Facebook is the biggest drawback. **Recommendations to others considering NUVI:** Be aware of the limitations, especially regarding Facebook. **What problems is NUVI solving and how is that benefiting you?** Monitoring online chatter about key clients. ### 21. NUVI easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2018 **What do you like best about NUVI?** the interface is fairly intuitive and support team was always available and helpful. **What do you dislike about NUVI?** The boolean search queries could be improved upon. **What problems is NUVI solving and how is that benefiting you?** NUVI is helping us with developing strategies that address real-world challenges. ### 22. NUVI Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2018 **What do you like best about NUVI?** I appreciate that it helps to organize scheduling. I can better work with my customers to organize upcoming events. I also appreciate that I receive customized notifications as developments occur. **What do you dislike about NUVI?** I don't like that there isn't a trial period. Though this software turned out to work well for me, if it hadn't, I would be stuck with a software that I didn't like and that I already paid for. If there isn't a trial period, then there must be a refund policy. **What problems is NUVI solving and how is that benefiting you?** Nuvi is helping me optimize social media content and target customers effectively by using data-driven analytics. I have a better understanding of my customer base and can better understand my potential customer base as well. ### 23. We couldn't live without Nuvi! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor Nicole V. | Senior Manager, Digital, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2016 **What do you like best about NUVI?** Nuvi helps to bring real-time conversations to life! Without it, we'd be making less informed decisions about our client's social business, content direction and overall strategy. We're able to quickly and easily create profiles, which allow us to monitor client (and even competitor) intel with a granular focus. Custom reporting allows our team to create interactive, accurate, and detailed PDF reports that are easy to share with your clients, executives and team. Mobile alerts allow our team to stay connected on the go. Customize text or email alerts to notify you of important developments (crisis). **What do you dislike about NUVI?** Would love to see Nuvi offer a tool that can help to measure specific metrics (post frequency, impressions, etc.) as it relates to competitor social audits. Historical data does not pull Facebook/Instagram data (only Twitter). Needs to include all social channels. **Recommendations to others considering NUVI:** This is a must for any marketer in the social/digital space looking for a powerful social listening tool. **What problems is NUVI solving and how is that benefiting you?** Nuvi is helping our team build insightful social strategy and content plans using in-depth, data-driven analytics and real-time social listening! ### 24. DON'T TRUST NUVI! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about NUVI?** Not much anymore. They changed their software but arent servicing the current version yet Im stuck paying for a service that doesnt work! **What do you dislike about NUVI?** Instead of monthly billing, the are so desperate for cash that they want a lump sum payment of $5000, an increase from what I'm paying now. Their customer service is non-existent and I have serious doubts about the longevity of this company. **Recommendations to others considering NUVI:** Beware of the 1 year commitment and their requirement of cancelling in writing 30 days prior to your rebewal date. **What problems is NUVI solving and how is that benefiting you?** None right now since I am not getting alerts or data that I am monitoring. Im essentially burning money. The company was better and then 2016 happened. Ive gone through a handful of account managers and now am assigned to a team. There's no customer service, their social media presence is horrible (for a company that's supposedly an expert in this field) and their product is broken. ### 25. NUVI - wasn't a great fit for us **Rating:** 2.0/5.0 stars **Reviewed by:** Melissa D. | Social Media Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2017 **What do you like best about NUVI?** NUVI generated a LOT of data, and it was available in an interesting graphic format. **What do you dislike about NUVI?** Sometimes difficult to use, not great for engagement, half the time sentiment indicators were incorrect (it would often flag words like "don't" as negative), and it was often slow. **Recommendations to others considering NUVI:** Be aware that NUVI offers very deep, yet narrow data. If you're looking for social listening but don't really need lots of engagement tools, then you'll probably do fine. However, one thing to take into account is that the Sentiment data can sometimes be misleading, and you'll have to take a close look at the data points to make sure they're not being misinterpreted (i.e. - words like "don't" were often listed as negative by the system). **What problems is NUVI solving and how is that benefiting you?** We have actually stopped using NUV because it just wasn't doing what we needed it to. YMMV. ### 26. nuvi is great - very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2018 **What do you like best about NUVI?** nuvi made social media monitoring and tracking simple - as someone in PR who was tracking social as courtesy to clients, NUVI was very helpful in making it easy to understand **What do you dislike about NUVI?** the reports were long due to unnecessary spaces and page breaks - could use a different layout **Recommendations to others considering NUVI:** overall great program, very useful especially for small business owners who are still earning how to utilize and understand social media **What problems is NUVI solving and how is that benefiting you?** nuvi helps businesses have a social media overview so they can see what's working and plan accoridngly ### 27. NUVI - SMM application **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2017 **What do you like best about NUVI?** I like that NUVI was very easy to use(create a search, set alert, do research-took time). It was easy to set up an alert to send outside of your own organization. The graphics/images were above industry standard. There is an executive feel to reports that you are proud to present to a client. **What do you dislike about NUVI?** NUVI doesn't have access to that many social networks. So if you are only looking at crawling Twitter, Facebook, Instagram, Tumblr then it is great. Historical searches take time. They are not done instantly like Radian6, Sysomos or Facegroup. **Recommendations to others considering NUVI:** NUVI is a great place to start if you are looking for a more powerful tool than what is free on the market. They have awesome graphics for submitting reports and can dive deep into the information you are looking at. If you participate on more than the big four social networks then you will want to look at other companies as you are missing a big piece of the growing social networks voices. **What problems is NUVI solving and how is that benefiting you?** Looking to find companies that were looking to purchase various products and connect them with potential buyers. With the lack of networks and Facebook API restrictions this proved harder than expected. ### 28. Awesome Monitoring and Listening Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2016 **What do you like best about NUVI?** There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it. We have the best account manager, Shae'la, who goes above and beyond to explain and answer any questions we may have. With little knowledge about the tool at first, she has been able to inform and educate our team on the tool and all of its cool features. We really enjoy the "stream" feature and love the reports that NUVI creates. The dashboards for each monitor is also very easy and friendly to use. **What do you dislike about NUVI?** Sentiment can be very inaccurate which reflects poorly in our reports but we've learned that this can be easily corrected. We have a specific way of reporting to our clients and NUVI doesn't include all the basic metrics such as follower growth and top performing posts so we still need to use other tools to pull that information. **What problems is NUVI solving and how is that benefiting you?** NUVI is helping our team build insightful social strategy and content plans using in-depth, data-driven analytics and real-time social listening. ### 29. Incredible Software for Listening & Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Casey B. | Social Media Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about NUVI?** Scheduling software is incredible. Monitors for listening are easy to setup, tweak, and utilize for proactive engagement. Reports are the best I've ever seen from a listening software company. Also, the BEST part is the Client Success Support manager (Amberlyn) assigned to my account! She made me an expert in a matter of weeks, showing value and ROI to my company for utilizing NUVI as well as helped me go from learner to strategic user within a month! I can't recommend NUVI enough! **What do you dislike about NUVI?** Whatever I disliked was fixed (originally no video upload capability - now they have it; originally no calendar visibility across users from the same account - now they have it). Whatever issues I had, I was able to voice to the developers themselves and saw it implemented within months! Amazing! **What problems is NUVI solving and how is that benefiting you?** I manage social media MYSELF for a nation's top 50 New Home Builder. NUVI allowed me to not only optimize my efforts, but duplicate myself in regards to social media publishing, creative, and engagement by listening to what users and competitors are saying and taking a competitive advantage. NUVI took our Facebook group from 15K followers to 26K followers in only 4 months as well as drove more sales YTD than all last year's social media was able to harvest! We have been notified of negative posts and feedback quicker through NUVI notifications than any other platform is able to deliver. ### 30. Great insights, on track to helping me show ROI **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2018 **What do you like best about NUVI?** I like the stats and features that it brings in following news and social media posts, so I can measure positive and negative feedback. **What do you dislike about NUVI?** I wish it went further to monitor and track more shares and likes, tweets, etc. **Recommendations to others considering NUVI:** A good starting point for getting real time feedback in response to news announcements broadcast on the wire and then throughout the web. **What problems is NUVI solving and how is that benefiting you?** It helps me show ROI for our news announcements and the positive vs. negative reaction we receive across social platforms. ### 31. Really good for show off and graphic **Rating:** 3.0/5.0 stars **Reviewed by:** Stefano C. | Analytics Director, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2017 **What do you like best about NUVI?** Graphic, useful for rapid presentation and data (Twitter, Instagram and some blogs) **What do you dislike about NUVI?** Not a magnificent crawler. it works good on TW and IG (less then TW) and some blogs. **Recommendations to others considering NUVI:** Great for rapid data and presentation. If your core business is also buzz monitoring, i think it cannot be your first crawler. **What problems is NUVI solving and how is that benefiting you?** Rapid counting of followers of people which retweeted a tweet ### 32. Great Tool with Great Expierence **Rating:** 5.0/5.0 stars **Reviewed by:** Tarron A. | Senior Digital Marketig Strategist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2017 **What do you like best about NUVI?** I’ve had the pleasure of working with Sydney & her team the last 2 years and couldn’t be more happy with their knowledge and customer service. What I like best is the capability that the AI has. It becomes smarter over time allowing for more accurate social listening data. **What do you dislike about NUVI?** There isn't anything that I don't like. My account team has been very helpful from day 1. I'm pretty good at learning the ends & outs of software so learning to use the system was pretty straight forward. **Recommendations to others considering NUVI:** Check out Nuvi. It integrates with Facebook, Twitter, Google+, Linkedin as well as many more. The social monitoring AI is very slick, and keeps it easy to keep track of all your engagements (Social Monitoring) throughout Social Media. Not only that, it has the ability to post, schedule your social media content from inside its dashboard. Give them a call and see for yourself. **What problems is NUVI solving and how is that benefiting you?** Social monitoring, reputation management with audience insights. This is a data machine if used correctly. The data it provides over time will allow you to optimize your social media strategy. ### 33. Great publishing and analytics features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about NUVI?** I oversee 70 different Facebook pages and this program allows me to post to my accounts easily, and allows me to track the results of those posts on a daily, weekly, or monthly basis. **What do you dislike about NUVI?** It offers capabilities that I don't or would ever use, so I tend to pay for unnecessary features. **Recommendations to others considering NUVI:** Don't get overwhelmed by features you don't need. **What problems is NUVI solving and how is that benefiting you?** We're creating a better social presence, increasing our brand awareness. We're seeing our audiences grow and engagement numbers are up as well. ### 34. GREAT FOR LISTENING, NOT BUILT FOR ENGAGING **Rating:** 3.5/5.0 stars **Reviewed by:** Anders P. | Brand & PR Manager, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about NUVI?** NUVI provides a great platform for listening. If you need/want to track any mentions of your brand, competitors, or industry terms across the web, NUVI can find it. The reports also look great and are easy to send out to your team to see results from your efforts. **What do you dislike about NUVI?** There's not an easy way to take action on mentions that come in and lacks on the engagement factor. Replying to comments and messages would often take us out of the NUVI platform and take extra time to reply/engage. **Recommendations to others considering NUVI:** Make sure you're committed. The minimum commitment is one year. **What problems is NUVI solving and how is that benefiting you?** Tracking mentions across channels to see reach and impressions of the brand. We found instances where the brand was talked about more in cities that we had recently been in for an event. Brand mentions/followers were also higher in those cities/states where we had had a physical presence. This helped confirm with data that what we were doing was making a positive impact on the brand. ### 35. NUVI Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2017 **What do you like best about NUVI?** I love that Nuvi offers many excellent features. We initially used it for listening/monitoring but now are using more of its functionality. **What do you dislike about NUVI?** You cannot indicate words and phrases as negative in the setup. This results in inaccurate reading and I have to spend a lot of time to manually change negative mentions to neutral or positive. **What problems is NUVI solving and how is that benefiting you?** INuvi brings alive real-time conversations. . It allows us to easily create profiles to monitor others that impact us. We can create detailed and accurate PDF reports to share with our clients and team members ### 36. Terrible Interface. Hard to Read **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2017 **What do you like best about NUVI?** Did like the influencer feature. However, I only used NUVI for a year. Of that contract I only used 5-10 times because every time I logged into the software, the interface was hard to read and the items it was found for us was irrelevant. **What do you dislike about NUVI?** The interface was not easy to use. It was super hard to read, and the onboarding was not helpful in the least. The user only worked with me once, and it was loud because you could hear other reps in the background. **Recommendations to others considering NUVI:** Be aware that the interface is very hard to read. Also, it is hard to delete that extra sound that does not have to do with your buiness. **What problems is NUVI solving and how is that benefiting you?** Social media monitoring and also individuals who were "influencers" in our business. I do not feel this was solved. Did not solve the problem of social media monitoring for our products. Always for finding irrelevant items like "drinking lean" and also "foam dart." I t was very hard to read and not worthwhile spend. If the interface was cleaner and more user-friendly, I think I would like Nuvi better. ### 37. Using Nuvi for social intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2017 **What do you like best about NUVI?** I love how Nuvi is such a visual platform. It gives you valuable information at a glance, such as influencers, sentiment, and the growth of your social following. **What do you dislike about NUVI?** Nuvi is sometimes "broken" or not working properly, more often than any other software I have ever used. However, the developers are aware of problems as soon as they crop up and address the issues in a timely manner. **Recommendations to others considering NUVI:** If a visual platform and a wealth of data are important to you, give Nuvi a try. **What problems is NUVI solving and how is that benefiting you?** Real time social intelligence, tracking conversation about topics and brands including competitors, personal social media management ### 38. Do NOT Sign an Agreement with NUVI **Rating:** 0.0/5.0 stars **Reviewed by:** Alicia J. | Head of Procurement, Recreational Facilities and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2016 **What do you like best about NUVI?** Absolutely Nothing positive to say about my short lived, high cost experience with NUVI. They only do a demo and will not let you "test drive" the product before you sign a contract..... I wish I had never even found out about NUVI, I basically spent the savings I was using for my 10th anniversary vacation to buy out my contract, worst business decision I ever made! **What do you dislike about NUVI?** After using their tool for 30 days I discovered there were limitations and my small marketing team could not automate much of what we needed to. I wanted to cancel the service but they were unwilling to do so, yes I signed a contract but at the end of the day their product did not streamline the process like they initially said it would. In the end I am PERSONALLY paying the contract off, as it was my fault I signed a contract and will not charge my company for it. Bad customer service, bad Karma, bad company! **Recommendations to others considering NUVI:** DON"T DO IT PLEASE!!!!!! **What problems is NUVI solving and how is that benefiting you?** Absolutely Nothing positive to say about my short lived, high cost experience with NUVI. They only do a demo and will not let you "test drive" the product before you sign a contract..... I wish I had never even found out about NUVI, I basically spent the savings I was using for my 10th anniversary vacation to buy out my contract, worst business decision I ever made! ### 39. Social Listening For a Modern Age **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2017 **What do you like best about NUVI?** The software has so many functions that help you to listen to your social audience as well as it gives you the ability to see how your audiences are working with your brand in a very visual way. **What do you dislike about NUVI?** I didn't really like the support offered by the company. I felt like they always were trying to sell me on the brand and wanted me to invest more. **Recommendations to others considering NUVI:** Definitely check out the trial and make sure this is the right fit for you and your company before biting off the hefty price tag. **What problems is NUVI solving and how is that benefiting you?** I use Nuvi to manage all social listening for client's and for our own brand. Being able to actually see the visuals of the social accounts have been very helpful to gage how well your message is being accepted and shared and engaged. ### 40. Review of Nuvi **Rating:** 3.5/5.0 stars **Reviewed by:** Nick R. | Marketing Communications Project Manager, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2016 **What do you like best about NUVI?** The information regarding mentions, reach, and spread are easily shown in reports and graphs that can be downloaded. Most social media platforms included which allows us to find all needed info in one spot. **What do you dislike about NUVI?** The system is a bit clunky, with selections that don't save right away and have to be redone and an interface that could be cleaned up a bit on the back end. Would also be great if there was a raw data or numbers reports you could download. **What problems is NUVI solving and how is that benefiting you?** We need one central place to track our social media engagement across our company and competitors and identify major influencers. While no LinkedIn data is available (seems to be a privacy issue LI has with its API) we have all other social info in one spot. ### 41. Great analytics tool with visual, interactive features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2017 **What do you like best about NUVI?** I like the interactive user face. It makes it easy to understand and fun to look at **What do you dislike about NUVI?** I think sometimes it gives too much information **What problems is NUVI solving and how is that benefiting you?** The analytics are great for customers to see the reach of their press releases ### 42. Great tool for social intelligence **Rating:** 4.0/5.0 stars **Reviewed by:** Quaetapo . | Digital Technical Director | Asia Pacific, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2016 **What do you like best about NUVI?** We've been using Nuvi for over a year now and it's become a central tool in our social intelligence and social relationship management strategies for clients. We find it invaluable as a contributor to building our Account Based Marketing programs and delivering critical information in a timely fashion for our clients, their influencers and competitors activity. **What do you dislike about NUVI?** The main difficulty we have experienced has revolved around the building of monitors and the filtering process to ensure we're getting the right information being monitored. Part of this has to do with the narrower targeting we undertake as a B2B agency. We also have found the level of activity of companies and individuals in this space in Australia can be quite small. To address this, for us it would be helpful if we could have greater capabilities with LinkedIn. **Recommendations to others considering NUVI:** Take advantage of the Nuvi team to help implement and keep your service optimised. They work hard to help get it right. **What problems is NUVI solving and how is that benefiting you?** As an intelligence tool it's helping to keep our clients informed of activity associated with the brands and products, so this becomes critical in giving them information that is timely and has currency. As a planning tool, it's been incredibly beneficial in developing our content strategies as well as impacting on SEO/SEM through keeping us informed of topics and phrases that are in use. ### 43. Great tool. Helps cover a majority of our needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Cesar G. | Social Media + PR Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2016 **What do you like best about NUVI?** I like that you can specifically customize your monitor. LeRoy, our rep at NUVI, has also been a huge help. Not only is he available for us at all times, but he consistently reaches out to show us new features, tricks and tips, and even helps with any client work directly. **What do you dislike about NUVI?** There is no way to indicate a certain word or phrase as negative in set-up, thus resulting in an inaccurate reading and often a lot of time in having to manually change every "negative" mention to neutral or positive. In addition, there are also only a few mentions that NUVI can house per hour. A bit of a let down should your brand have a major spike in a short timeframe. **Recommendations to others considering NUVI:** Great tool for all social needs. Social listening component is as good as it can get and provides you with all the customization functionality you could use. All data is also organized beautifully. Analytics are great. Customizable reports are easy to develop and include geography analytics, mention volume and insights, share of voice, influencer insight, etc. I also appreciate the ease of content publishing, allowing me to manage all my clients content in one dashboard. **What problems is NUVI solving and how is that benefiting you?** Social listening and content publishing. It provides great insight into conversations about the brand/client and organizes all of that well. Being able to schedule content for multiple clients in one area is also a huge time saver. ### 44. Solid Baseline Listening & Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin P. | Committee Member, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2016 **What do you like best about NUVI?** The STREAM view of all mentions is SO actionable. It really let's you hone in on what is most important, what needs attention and how it fits into the larger equation. Also the pricing is amazing and VERY flexible - love the low barrier of entry and ability to throttle and grow with our client base. **What do you dislike about NUVI?** Getting the right keywords combinations and syntax + structure can be tough, especially when you are trying to be lean and focused with the number of mentions you are processing each month. The good news is, their team is there to help you craft those and they are very forgiving on temporary overages. **Recommendations to others considering NUVI:** If you need a solid listening platform at a flexible price point. Start with NUVI. **What problems is NUVI solving and how is that benefiting you?** Streamlined community management, Weekly social platform snapshot emails, audience insights (currently testing their Facebook Topic Data tool), and monthly reporting visualizations + trends. Also new business pitches! ### 45. Useful tool for monitoring brand and industry terms, as well as the people who are using them **Rating:** 4.5/5.0 stars **Reviewed by:** Evan C. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2016 **What do you like best about NUVI?** It's great at visualizing mentions of the brand/industry terms you've chosen to monitor, as well as information on the people who are using those terms. Automated email reports also help save time vs manually compiling and sending them. We haven't yet used the Facebook Audience analysis feature (costs extra), but it looks very useful. **What do you dislike about NUVI?** Monitors only pull in mentions of terms, and only from the time of creation (non-historical). Good to use at the beginning of a campaign, but if you want to see what people have been saying historically before the creation of a monitor (a la Topsy), then unfortunately you're out of luck. **What problems is NUVI solving and how is that benefiting you?** We were trying to get a better handle on volume of brand mentions and better identifying when influencers used these terms. Simply pulling searches into a column/feed flattens your inbound messages; you don't see where spikes occur. With NUVI, you can visualize when high points happened and drill down and figure out why. ### 46. The world's leading Social Media Monitoring, scheduling and analytics tool on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Rob H. | Vice President of Business Development, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2016 **What do you like best about NUVI?** Coming from the Agency side, we get to roadtest a lot of these types of tools. What I really like about Nuvi is the extraordinary UI. When you first log in to some of these monitoring platforms, you are often bombarded with information. Nuvi has set up the features and functionality in a way that makes using the product a breeze. Setting up campaign monitoring, Social media management or deeper understanding about Facebook Topics reporting, Nuvi has it covered. Possibly one of the best all round products I have seen on the market. **What do you dislike about NUVI?** Not much, but what I would like is to automate a few of the features. Ideally, if you can filter campaigns in categories by client, or client specific features in EVEN more detail, this would help. I understand that you are limited to the data that you can pull from these networks, but if you can find a way to target in even more detail, that would be great. Mind you, this is not a dislike, more of a suggestion because you can currently dig very deep and pin point campaigns, I would just like even more targeting. **Recommendations to others considering NUVI:** It's an amazing tool, don't fall behind in the industry. **What problems is NUVI solving and how is that benefiting you?** We can monitor our clients campaigns on levels that have never been realized from the traditional media channels and analytics. For an out of home campaign, traditionally you would know how many eyeballs have seen your ad, and approximately a demographic breakdown based on the location of the ad. With Nuvi, you can set parameters in place that help you drill down to the street level and monitor feedback and social sentiment around your advertising. This product is truly breaking ground on the advertising industry. If you are not using it, you are not serving your clients. ### 47. eh **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2017 **What do you like best about NUVI?** it's okay, sometimes buggy and not always what i need but basics are set **What do you dislike about NUVI?** nothing major, wish user interface was a bit easier to use **What problems is NUVI solving and how is that benefiting you?** gathering social media info, data on event attendees ### 48. Monitoring Tool With Great Visual Data **Rating:** 4.0/5.0 stars **Reviewed by:** Timothy B. | Executive Director of Marketing and Public Information, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2016 **What do you like best about NUVI?** Nuvi allows us to monitor our brand and displays the data in a visually appealing and easy to understand way. We are able to monitor any and all keywords we choose and also get data specific to our and our competitor's social media pages via the Monitors tab. I have gained a lot of insight from analyzing the data our social media pages produce via the channels tab. Nuvi also allows us to use their audience tab to gain valuable insights via Facebook Topic Data. **What do you dislike about NUVI?** I would like to see more interpretive functionality. Currently, I can use Nuvi to dig into the data, but it doesn't provide much interpretation of that data. **Recommendations to others considering NUVI:** Looking for a good monitoring tool with excellent data visualization? NUVI is a great, low cost choice. **What problems is NUVI solving and how is that benefiting you?** We were looking for a tool that would allow us to monitor our brand, our competitors and the industry on social media sites. Nuvi gives that information in a great visual format. We have been able to respond to those talking about us on social and that has improved our customer service. Additionally, we have gained insights from our competitors and industry monitors, allowing us to make better marketing decisions. ### 49. An easy to use exciting product **Rating:** 5.0/5.0 stars **Reviewed by:** Katie H. | Digital Media Manager, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2016 **What do you like best about NUVI?** Nuvi is easy to use once you get used to it and this is only our first month but already we have found interesting data. I find topics, links and hashtags very useful and already it is already helping to guide our social media direction and content. Influencers is also proving useful The support has been excellent and our account manager is always quick to respond and helpful. She was very helpful in the set up process which is what made Nuvi such an easy product to use. Even though we are based in Australia and Nuvi are in the USA, she works hours that are compatible with Australia. **What do you dislike about NUVI?** It's a shame that 'Monitors' comprises mostly of Twitter and that Facebook is shown through audiences. it would be great if these two platforms were aggregated in one dashboard / one report. There are limitations with Audiences due to Facebook's stipulations on privacy and amending their content. Particularly not being able to edit the sentiment analysis as it has often been incorrect due to words being misinterpreted. **Recommendations to others considering NUVI:** Make use of the excellent support. I had trouble setting up my search terms and making them valuabkle at first and the support really helped. **What problems is NUVI solving and how is that benefiting you?** Using Nuvi has helped us identify key themes that our stakeholders and community are talking about and then to use those insights to create engaging content. We have also discovered users discussing our business whom we would not have otherwise known about. This helps put us on the front foot with a few issues. ### 50. Simple but so effective! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about NUVI?** Unlike other social listening tools, NUVI is not over complicated to use. It's so effective in its simplicity. We are able to quickly build monitors for events or simply have the tool running all the time to pull in data from our consumer conversations to help shape our marketing messages. We have invested in other tools before and had less success in getting people to use the platform due to poor aftercare from the provider or the tools being too complicated. With NUVI, everything has been easy! The functionality, the 'how to guide', the customer support, training on tap and the overall experience with NUVI to date has been fantastic. **What do you dislike about NUVI?** Nothing so far, we are happy with the tool and what information it provides us. **What problems is NUVI solving and how is that benefiting you?** The biggest win for us is that we have used NUVI as a "command centre" tool. This means that we display the monitor data in common staff areas to regularly remind people that our consumers are talking about our products all day, every day. It's certainly driven more awareness of what's happening outside of our structured marketing messages. ## NUVI Discussions - [What is NUVI used for?](https://www.g2.com/discussions/what-is-nuvi-used-for) - [What about agencies?](https://www.g2.com/discussions/agencies-b62e27e8-9f6f-4af9-b69c-d81b345bbb2d) - 1 upvote - [Does NUVI have enterprise packages?](https://www.g2.com/discussions/enterprise) - 1 upvote - [What does my plan include?](https://www.g2.com/discussions/what-is-included) - 1 upvote - [View NUVI pricing details and edition comparison](https://www.g2.com/products/nuvi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A54%3A52+-0500&secure%5Bsession_id%5D=f5081700-475a-4f4d-9fac-a47b70858894&secure%5Btoken%5D=c55520cef1dfb9a7f7f1d24c5e1cb7acc43d5cacebc4bb364651d97b93cb392f&format=llm_user) ## NUVI Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top NUVI Alternatives - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,072 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,360 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,132 reviews)