# Best SMS Marketing Software - Page 7 *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* SMS marketing software, also known as text message marketing, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way messaging to drive customer engagement and loyalty. SMS marketing software often functions within broader omnichannel journey orchestration, using customer data to deliver coordinated and personalized customer experiences. Modern platforms leverage AI for content generation, predictive send-time optimization, behavioral segmentation, and can work with [conversational marketing software](https://www.g2.com/categories/conversational-marketing) to enable businesses to engage customers through personalized two-way messaging and automated responses. ### Core capabilities of SMS marketing software To qualify for inclusion in the SMS Marketing category, a product must: - Reach mobile users via SMS messaging - Provide an opt-in opportunity for new subscribers - Track interaction data related to each SMS campaign - Provide analytics or insights into SMS marketing efforts ### Common use cases for SMS marketing software - Sending promotional messages, discounts, and limited-time offers to drive immediate customer action - Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates - Delivering personalized reminders for appointments, reservations, renewals, or order pickups - Supporting two-way customer communication for inquiries, feedback collection, and service interactions - Sending transactional alerts such as order confirmations, shipping updates, and payment notifications - Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging - Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights - Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach - Re-engaging inactive customers through personalized follow-up messages or win-back campaigns ### How SMS marketing software differs from other tools SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider mobile communication channels such as [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), [RCS business messaging software](https://www.g2.com/categories/rcs-business-messaging), [push notification software](https://www.g2.com/categories/push-notification), and [mobile marketing software](https://www.g2.com/categories/mobile-marketing). ## Top SMS Marketing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Attentive](https://www.g2.com/products/attentive/reviews) | 4.5/5.0 (1,467 reviews) | Ecommerce SMS retention campaigns | "[Sugarloaf Mountain –– Your Maine Attentive Review ✔️](https://www.g2.com/survey_responses/attentive-review-13130314)" | | 2 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,396 reviews) | Omnichannel journey orchestration | "[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)" | | 3 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,038 reviews) | Review-driven customer texting | "[Great Product for Reviews Online Presence](https://www.g2.com/survey_responses/birdeye-review-10224463)" | | 4 | [SlickText](https://www.g2.com/products/slicktext/reviews) | 4.8/5.0 (1,867 reviews) | Simple SMS campaign setup | "[Simple, robust, capable, and well-supported.](https://www.g2.com/survey_responses/slicktext-review-12666409)" | | 5 | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5.0 (633 reviews) | Agency CRM and SMS automation | "[Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM](https://www.g2.com/survey_responses/highlevel-review-13050560)" | | 6 | [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5.0 (2,025 reviews) | Local business text-first communication | "[Fees less like a review collection tool and more like a digital front desk](https://www.g2.com/survey_responses/podium-review-12877946)" | | 7 | [Textedly](https://www.g2.com/products/textedly/reviews) | 4.6/5.0 (1,376 reviews) | Bulk texting for periodic outreach | "[Textedly Has Made Our Marketing So Much Easier](https://www.g2.com/survey_responses/textedly-review-13098157)" | | 8 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.5/5.0 (1,311 reviews) | Ecommerce email and SMS segmentation | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" | | 9 | [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5.0 (1,662 reviews) | Personalized customer engagement at scale | "[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)" | | 10 | [Sinch Engage](https://www.g2.com/products/sinch-engage/reviews) | 4.5/5.0 (61 reviews) | — | "[Simple, Effective, and Reliable SMS Solution](https://www.g2.com/survey_responses/sinch-engage-review-12462537)" | ## G2 Grid® for SMS Marketing Software ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=18809&focus%5B%5D=10366&focus%5B%5D=124128&focus%5B%5D=18815&focus%5B%5D=22329) Highlighted products: Attentive, Insider One, Birdeye, SlickText, Podium, HighLevel, Textedly, and Klaviyo. Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=podium&focus%5B%5D=highlevel&focus%5B%5D=textedly&focus%5B%5D=klaviyo) ## How Many SMS Marketing Software Products Does G2 Track? **Total Products under this Category:** 525 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: TxtCart (+6.65%) - Among all products in this category, TxtCart recorded the largest rating increase compared to last month *Last updated: July 21, 2026* ## How Does G2 Rank SMS Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 92,100+ Authentic Reviews - 525+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which SMS Marketing Software Is Best for Your Use Case? - **Leader:** [Attentive](https://www.g2.com/products/attentive/reviews) - **Highest Performer:** [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - **Easiest to Use:** [Close](https://www.g2.com/products/close/reviews) - **Top Trending:** [HighLevel](https://www.g2.com/products/highlevel/reviews) - **Best Free Software:** [SlickText](https://www.g2.com/products/slicktext/reviews) --- **Sponsored** ### Omnisend Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best way possible. Offering the powerful features of an advanced marketing tool, but without the steep learning curve, Omnisend delivers an exceptional user experience for experts and rookies alike. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with the most popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly. It doesn’t matter if you’re just starting your business or already have a big operation — Omnisend grows with you, offering tools to help you engage your audience, improve retention, and drive consistent sales. Try out Omnisend and see for yourself how boring and adventureless (in the best way possible) your email marketing can be. - Send newsletters and targeted campaigns Create beautiful, shoppable emails using our intuitive drag-and-drop email builder and a variety of ready-made email templates. Add coupon codes, automatically pick & insert products and automatically resend campaigns to the non-openers — all without any tedious manual work! - Drive sales on autopilot with ecommerce automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails and more. Get pre-built, revenue-generating automations running in minutes or build your custom workflows using our no-code, drag-and-drop Automations Editor. - Improve your targeting with unlimited segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers or those that need to be reengaged and personalize your messaging. - Combine email with SMS and more channels Add SMS and push notifications right next to your emails using the same platform and provide a consistent, omnichannel customer experience. Save time and costs — there’s no need to pay for separate email, SMS, and push apps anymore! - Build your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. - Automate content, personalization & targeting with AI Generate on-brand email copy, subject lines, and preheaders in seconds. Personalize messages based on behavior, recommend products automatically, and build smart segments using AI-powered tools like churn prediction, RFM analysis, and high-value customer detection – all without manual effort. - 24/7 support We give you stellar support and helpful advice anytime you need it. We’re available 24/7. Start using Omnisend for free, upgrade anytime! Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/ [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-07-22T10%3A05%3A21Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3644&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%3Fpage%3D3&secure%5Btoken%5D=1cba69e30af1107788a97f4a71c757203d36b272c21908d6674a16670709e7d3&secure%5Burl%5D=https%3A%2F%2Fwww.omnisend.com%2Ffeatures&secure%5Burl_type%5D=paid_promos) --- ## SMS Marketing Software Features & Capabilities ### What are the Best SMS Marketing Software with Text-to-Landline? Text enables landline phones so users can receive text messages sent to an existing business number **Top-rated SMS Marketing Software for Text-to-Landline:** - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) [Explore SMS Marketing Software with Text-to-Landline](https://www.g2.com/categories/sms-marketing/f/text-to-landline) ### What are the Best SMS Marketing Software with Personalization? Offers features for personalizing text messages based on customer information or past behavior **Top-rated SMS Marketing Software for Personalization:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Personalization](https://www.g2.com/categories/sms-marketing/f/personalization) ### What are the Best SMS Marketing Software with White Label? Offers a white labeling service for agencies or resellers to customize platform branding **Top-rated SMS Marketing Software for White Label:** - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with White Label](https://www.g2.com/categories/sms-marketing/f/white-label) ### What are the Best SMS Marketing Software with Short Codes? Provides businesses with 5- to 6-digit short codes for running text marketing campaigns **Top-rated SMS Marketing Software for Short Codes:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Short Codes](https://www.g2.com/categories/sms-marketing/f/short-codes) ### What are the Best SMS Marketing Software with Transactional SMS? Allows users to establish automated workflows and triggers to deliver transactional text messages **Top-rated SMS Marketing Software for Transactional SMS:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with Transactional SMS](https://www.g2.com/categories/sms-marketing/f/transactional-sms) ## What Are the Top-Rated SMS Marketing Software Products in 2026? ### 1. [Skipio](https://www.g2.com/products/skipio/reviews) Skipio is a sales engagement solution that helps small, service-based businesses reach out to their leads to get them to do the next thing, whatever that is (usually it’s to get a lead to schedule a consultation that eventually results in selling a service). Using Skipio’s automated messaging tools, you take care of that initial outreach so you're not missing leads. You worry less about the ongoing follow-up because Skipio handles it for you. You automate the communication you know you need to do but still keep open, personable lines of communication. These features help you start conversations even when you're not working: - Webchat (Web2Txt) - Auto-reply - Call forwarding & outbound calling With Skipio your business keeps business communication separate from personal phones and devices and it's in one place. You pick local 10-digit numbers for anyone on your team who is communicating with customers. - You maintain oversight into what people are saying - You keep contact notes with the conversations - You build a Message Library for consistent responses Because open communication happens in the way people prefer (texting), your business builds and maintains customer connections that result in brand loyalty. Use Skipio to automatically: - Request reviews - Gather testimonials - Collect feedback - Do customer appreciation Integrate your CRM and other apps with Skipio to follow up for lead nurturing and customer retention. Popular integrations include: - Zapier - HubSpot - Calendly Take advantage of our team's messaging expertise to improve your outreach and follow-up with templates and 1-on-1 consulting. **Average Rating:** 4.1/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Skipio?** - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 9.4/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Skipio?** - **Seller:** [Skipio](https://www.g2.com/sellers/skipio) - **Year Founded:** 2016 - **HQ Location:** American Fork, UT - **Twitter:** @skipioapp (977 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/skipio (30 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 55% Small-Business, 36% Mid-Market #### What Are Skipio's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Easy Integration (1 reviews) - Easy Integrations (1 reviews) - Messaging (1 reviews) **Cons:** - Poor Interface Design (1 reviews) ### What Do G2 Reviewers Say About Skipio? *AI-generated summary from verified user reviews* **Pros:** - Users value the **support team** in Skipio, enhancing their experience with effective lead nurturing and integrations. - Users value the **easy integration** of Skipio for effective lead nurturing and excellent messaging support. - Users appreciate the **easy integrations** of Skipio, enhancing lead nurturing and overall communication effectiveness. - Users value the **effective messaging style** and strong lead nurturing capabilities provided by Skipio's easy integrations. **Cons:** - Users believe there are significant opportunities for improvement in the **UI design** of Skipio for better usability. #### What Are Recent G2 Reviews of Skipio? **"[Smoothly track lead interactions](https://www.g2.com/survey_responses/skipio-review-10169406)"** **Rating:** 4.5/5.0 stars *— Deniz B.* [Read full review](https://www.g2.com/survey_responses/skipio-review-10169406) --- **"[Led to conversion of my cold leads](https://www.g2.com/survey_responses/skipio-review-10251263)"** **Rating:** 4.5/5.0 stars *— Mahmic B.* [Read full review](https://www.g2.com/survey_responses/skipio-review-10251263) --- #### What Are G2 Users Discussing About Skipio? - [How do you use Skipio?](https://www.g2.com/discussions/skipio-how-do-you-use-skipio-cc314ce0-5c1a-4de3-b92f-8f221b95b3f2) - [How do you use Skipio?](https://www.g2.com/discussions/skipio-how-do-you-use-skipio-f5d9d639-e3a6-4276-8073-d31d9a2fa178) - [How do you use Skipio?](https://www.g2.com/discussions/skipio-how-do-you-use-skipio) - [How do you use Skipio?](https://www.g2.com/discussions/how-do-you-use-skipio) - [How much does Skipio cost?](https://www.g2.com/discussions/skipio-how-much-does-skipio-cost) ### 2. [Blackthorn Messaging](https://www.g2.com/products/blackthorn-messaging/reviews) Blackthorn is redefining engagement with the messaging app designed specifically for Blackthorn users. Whether it’s events communications, sending sales documents, or ensuring your data remains compliant, Blackthorn Messaging is there to help accelerate your organization towards its goals - especially considering mobile open rates are near 98% compared to the 25% average for emails. Meet your customers where they are and accelerate your engagement goals by adding a new communication channel for enhanced customer success. **Average Rating:** 5.0/5.0 **Total Reviews:** 8 **How Do G2 Users Rate Blackthorn Messaging?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Reporting:** 9.6/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Blackthorn Messaging?** - **Seller:** [Blackthorn.io](https://www.g2.com/sellers/blackthorn-io-216cb09b-35fa-4a30-87c5-50f7880603c6) - **Year Founded:** 2015 - **HQ Location:** New York - **LinkedIn® Page:** https://www.linkedin.com/company/10847380/ (100 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 13% Enterprise #### What Are Recent G2 Reviews of Blackthorn Messaging? **"[Reliable Messaging with Intuitive Setup and Great Support](https://www.g2.com/survey_responses/blackthorn-messaging-review-12609995)"** **Rating:** 5.0/5.0 stars *— Anna M.* [Read full review](https://www.g2.com/survey_responses/blackthorn-messaging-review-12609995) --- **"[Easy to use](https://www.g2.com/survey_responses/blackthorn-messaging-review-10072453)"** **Rating:** 5.0/5.0 stars *— Giorgio M.* [Read full review](https://www.g2.com/survey_responses/blackthorn-messaging-review-10072453) --- ### 3. [BOGIO](https://www.g2.com/products/bogio/reviews) Bogio is an SMS Marketing Platform that helps companies reach their customers effectively. The platform focuses on three main functionalities: Segmentation Its segmentation capabilities enable marketers to get better results and develop more relevant messaging. Automation Create automated SMS campaigns based on behaviour and buying habits. Integrations Connect your favourite systems with just a click and use your customer data to create personalized SMS campaigns. **Average Rating:** 4.9/5.0 **Total Reviews:** 8 **How Do G2 Users Rate BOGIO?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Reporting:** 7.5/10 (Category avg: 8.4/10) - **API Integration:** 8.1/10 (Category avg: 8.5/10) - **Automation:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind BOGIO?** - **Seller:** [BOGIO](https://www.g2.com/sellers/bogio) - **Year Founded:** 2023 - **HQ Location:** Stockholm, Sweden - **LinkedIn® Page:** https://www.linkedin.com/company/bogio-technologies/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 63% Small-Business, 25% Mid-Market #### What Are BOGIO's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Ease of Use (5 reviews) - Easy Creation (2 reviews) - Easy Implementation (2 reviews) - Easy Setup (2 reviews) **Cons:** - Expensive (1 reviews) - Feature Improvements (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About BOGIO? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **fantastic customer support** of BOGIO, consistently responsive and helpful in addressing issues. - Users enjoy the **ease of use** of BOGIO, noting its intuitive design and simple setup for campaigns. - Users find **easy creation** of campaigns and customer data uploads incredibly beneficial for their agency needs with BOGIO. - Users find BOGIO's **easy implementation** crucial for seamless setup of SMS campaigns and effective communication. - Users find the **easy setup** of BOGIO essential for their SMS campaigns, enhancing overall efficiency and user experience. **Cons:** - Users find BOGIO to be **quite expensive** , but have no other significant complaints about the product. - Users feel that **advanced feature improvements** are needed, despite the team's efforts to address feedback effectively. - Users face **integration issues** , as BOGIO adds complexity depending on their existing tech setup. #### What Are Recent G2 Reviews of BOGIO? **"[Good system with excellent support](https://www.g2.com/survey_responses/bogio-review-10524684)"** **Rating:** 5.0/5.0 stars *— Patryk J.* [Read full review](https://www.g2.com/survey_responses/bogio-review-10524684) --- **"[Effective and Easy-to-Use SMS Marketing Tool with Excellent Support](https://www.g2.com/survey_responses/bogio-review-10431659)"** **Rating:** 4.5/5.0 stars *— Ivo G.* [Read full review](https://www.g2.com/survey_responses/bogio-review-10431659) --- ### 4. [citygro](https://www.g2.com/products/citygro/reviews) Unleash the True Power of Retention Marketing with the World's First, Fully Automated and Customizable Platform using RFM Segmentation. With over a decade of expertise, Patch has developed a top-of-the-line customer retention platform that helps Shopify brands increase their customer lifetime value and retain more customers, all in one place. Patch is the world's first retention platform with integrated RFM (Recency, Frequency, Monetary) segmentation. This model automatically segments customers into actionable buckets, including Loyal, At-Risk, and even Lost Customers. It enables you to create personalized, automated customer journeys for each customer to maximize engagement and revenue. Patch makes data-driven decisions possible without the need for data scientists. Furthermore, our full suite of retention tools includes the following: Automated Customer Journeys: Take action based on customer behaviors, whether loyal or at-risk. Email & SMS: Connect with your audience through personalized messaging using Email and SMS blasts. TextChat Widget: The New Era of WebChats. Seamlessly Continue Conversations with Your Customers via Text, Without Losing Conversation History. Loyalty & Rewards: Tailor rewards to fit your specific brand needs and goals, and track success with built-in analytics. Messenger: Text-enable your customer care team for streamlined communication, increased engagement, and more purchases. Review Requests: Boost your brand by social proofing your reputation with our automated review requests. Waivers: Turn your waivers into a marketing channel with the only waiver software with built-in marketing automation. Analytics: Gain actionable insights by segment with Patch's intuitive dashboards, enabling you to quickly understand and act on the data. Referrals: Turn loyal customers into brand ambassadors and reach new ones with referral programs. **Average Rating:** 4.8/5.0 **Total Reviews:** 10 **How Do G2 Users Rate citygro?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Reporting:** 9.3/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.5/10) - **Automation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind citygro?** - **Seller:** [CityGro](https://www.g2.com/sellers/citygro) - **Year Founded:** 2010 - **HQ Location:** North Salt Lake City, Utah - **LinkedIn® Page:** https://www.linkedin.com/company/citygro (43 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 70% Small-Business, 30% Mid-Market #### What Are Recent G2 Reviews of citygro? **"[Everything I could ask for and more](https://www.g2.com/survey_responses/citygro-review-8134735)"** **Rating:** 5.0/5.0 stars *— Danielle A.* [Read full review](https://www.g2.com/survey_responses/citygro-review-8134735) --- **"[My review for Pach Customer Retention product.](https://www.g2.com/survey_responses/citygro-review-9935981)"** **Rating:** 4.5/5.0 stars *— Atendi M.* [Read full review](https://www.g2.com/survey_responses/citygro-review-9935981) --- #### What Are G2 Users Discussing About citygro? - [What is CityGro used for?](https://www.g2.com/discussions/what-is-citygro-used-for) ### 5. [Deployteq](https://www.g2.com/products/deployteq/reviews) Deployteq is a marketing automation platform that empowers businesses to create personalised customer journeys. Trusted by brands like Wickes, Virgin Media, and Center Parcs, Deployteq offers: • Unified customer data: Consolidates data from multiple sources via the Data Model. • Cross-channel marketing: Supports email, SMS, mobile apps, social media and more. • Advanced segmentation: Builds real-time, highly personalised customer segments. • Versatile journey builder: Offers freedom and flexibility in designing customer journeys. Leverage real-time, data-driven insights to grow your revenue with Deployteq. Learn more at deployteq.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 80 **How Do G2 Users Rate Deployteq?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Reporting:** 9.2/10 (Category avg: 8.4/10) - **API Integration:** 9.2/10 (Category avg: 8.5/10) - **Automation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Deployteq?** - **Seller:** [Deployteq](https://www.g2.com/sellers/deployteq) - **Year Founded:** 2000 - **HQ Location:** Huis ter Heide, NL - **Twitter:** @Deployteq (198 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/deployteq/ (63 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 62% Mid-Market, 21% Small-Business #### What Are Deployteq's Pros and Cons? **Pros:** - Ease of Use (27 reviews) - Automation (18 reviews) - Email Marketing (18 reviews) - Marketing Automation (14 reviews) - Easy Creation (9 reviews) **Cons:** - Poor Customer Support (5 reviews) - Expensive (4 reviews) - Integration Issues (4 reviews) - Learning Curve (4 reviews) - Missing Features (4 reviews) ### What Do G2 Reviewers Say About Deployteq? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Deployteq, making campaign design and implementation straightforward and efficient. - Users value the **automation capabilities** of Deployteq, enabling effective marketing campaigns and enhancing customer experiences. - Users find Deployteq's **email marketing capabilities** essential for automating, personalizing, and analyzing successful campaigns. - Users value the **ease of use** of Deployteq for effective marketing automation and smooth campaign management. - Users value the **easy creation** of campaigns and emails with Deployteq, enhancing their marketing automation experience effortlessly. **Cons:** - Users express dissatisfaction with **poor customer support** , noting a need for more responsiveness and improvement in assistance. - Users find the **pricing somewhat expensive** , wishing for clearer pricing plans before committing to the service. - Users face **integration issues** with third-party software, complicating their experience despite responsive customer support. - Users find the **learning curve steep** , requiring time and IT knowledge to navigate Deployteq's complex features. - Users feel the lack of **customer data platform features** hinders achieving a comprehensive 360-degree customer view. #### What Are Recent G2 Reviews of Deployteq? **"[Very good software for email automation](https://www.g2.com/survey_responses/deployteq-review-10544868)"** **Rating:** 4.0/5.0 stars *— Prathibha K.* [Read full review](https://www.g2.com/survey_responses/deployteq-review-10544868) --- **"[Powerful Email Automation and CRM Features for Advanced Campaigns](https://www.g2.com/survey_responses/deployteq-review-12631565)"** **Rating:** 4.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/deployteq-review-12631565) --- #### What Are G2 Users Discussing About Deployteq? - [What is CanopyDeploy used for?](https://www.g2.com/discussions/what-is-canopydeploy-used-for) ### 6. [Emma](https://www.g2.com/products/emma/reviews) Emma is a powerful email marketing platform designed to help organizations automate and personalize campaigns while maintaining brand consistency across teams, locations, and departments. Built with an intuitive interface, Emma enables marketers, especially in higher education, nonprofits, franchises, and growing businesses, to create high-impact engagement with minimal effort. Seamlessly integrating with existing tech stacks, Emma ensures every campaign stays consistent, compliant, and on-brand through robust controls, flexible user permissions, and reliable integrations. Backed by over 20 years of combined expertise, the Emma team supports customers at every stage with on-demand training, guided tutorials, and strategic insights—empowering teams to streamline workflows, maximize value, and drive stronger results. **Average Rating:** 4.0/5.0 **Total Reviews:** 537 **How Do G2 Users Rate Emma?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Reporting:** 9.4/10 (Category avg: 8.4/10) - **API Integration:** 8.6/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Emma?** - **Seller:** [Marigold](https://www.g2.com/sellers/marigold-a8361ce6-777b-44ee-9300-b69d5ed350d6) - **Company Website:** https://meetmarigold.com/ - **Year Founded:** 2017 - **HQ Location:** Nashville, US - **LinkedIn® Page:** https://www.linkedin.com/company/meet-marigold (979 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Director, Marketing Coordinator - **Top Industries:** Marketing and Advertising, Higher Education - **Company Size:** 49% Small-Business, 36% Mid-Market #### What Are Emma's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Easy Creation (5 reviews) - Email Marketing (5 reviews) - Helpful (5 reviews) - Simple (5 reviews) **Cons:** - Limited Features (5 reviews) - Missing Features (5 reviews) - Template Limitations (4 reviews) - Expensive (3 reviews) - Limitations (3 reviews) ### What Do G2 Reviewers Say About Emma? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Emma, citing its user-friendly interface and straightforward setup. - Users appreciate the **easy creation** feature of Emma, enabling effortless professional campaigns for non-experts with intuitive tools. - Users appreciate the **intuitive design and powerful automation** of Emma, making email marketing campaigns easy and efficient. - Users appreciate the **intuitive design and robust segmentation tools** of Emma, enabling effortless campaign creation and delivery. - Users appreciate the **simple operation** of Emma, enhancing efficiency in managing and automating email campaigns. **Cons:** - Users find Emma's **limited features** restrictive, lacking advanced analytics, customization, and automation capabilities. - Users find the **missing features** in Emma, such as custom dashboards and advanced automation, frustrating and limiting. - Users find the **template limitations** in Emma restrictive, impacting their ability to customize effectively for their needs. - Users find the **pricing too high** , making it less accessible for small businesses and budget-conscious users. - Users find **limitations in reporting depth and integration flexibility** with Emma, hindering advanced analytics and workflow efficiency. #### What Are Recent G2 Reviews of Emma? **"[Streamlined Partner Messaging with Subaccounts, Templates and Consistent Branding](https://www.g2.com/survey_responses/emma-review-12627740)"** **Rating:** 5.0/5.0 stars *— Carolyn S.* [Read full review](https://www.g2.com/survey_responses/emma-review-12627740) --- **"[Easy Template Creation and Customization](https://www.g2.com/survey_responses/emma-review-12700919)"** **Rating:** 4.5/5.0 stars *— Bailey F.* [Read full review](https://www.g2.com/survey_responses/emma-review-12700919) --- #### What Are G2 Users Discussing About Emma? - [Who owns Emma Inc?](https://www.g2.com/discussions/who-owns-emma-inc) - [How much does Emma cost?](https://www.g2.com/discussions/how-much-does-emma-cost) - [What is Emma Email Marketing?](https://www.g2.com/discussions/what-is-emma-email-marketing) - [What is my Emma?](https://www.g2.com/discussions/what-is-my-emma) ### 7. [Falkon SMS](https://www.g2.com/products/falkon-systems-falkon-sms/reviews) Falkon SMS is a compliance-first business texting platform built for regulated industries. It text-enables your existing business phone numbers — landlines, VoIP lines, toll-free numbers, and Microsoft Teams numbers — so your team can send and receive SMS without changing hardware, porting numbers, or disrupting your current phone system. Built for healthcare providers, law firms, financial advisors, home care agencies, staffing firms, and nonprofits, Falkon SMS handles the compliance your industry demands. The Pro plan includes HIPAA-compliant messaging with a signed Business Associate Agreement (BAA), FINRA and SEC-compliant message archiving, immutable audit trails, role-based access controls, and SOC 2 Type I certification. Every customer's 10DLC registration is fully managed by the Falkon team. The inbox is built for teams. A shared inbox lets multiple staff handle a single business number, with conversation threads assignable to specific team members so ownership is always clear. Conversations can be tagged Open, In Progress, Follow-up, Resolved, or Closed — giving your team a full view of where every client interaction stands. Star any conversation to flag it for follow-up and filter your inbox to see only those flagged threads. Three access tiers — User, Manager (controls team-assigned numbers), and Organisation Admin — give you precise control over who can do what. Messaging capabilities include two-way texting, group broadcasts to up to 2,000 contacts per send, scheduled messaging (one-time or recurring), bulk scheduled message import via Excel, keyword auto-replies, MMS, and personalised messages with custom tags. Contacts can carry custom attributes — store any additional data your business needs alongside the standard contact record. Secure Chat provides PIN-protected private sessions for patients or clients who need confidentiality beyond standard SMS. Secure file sharing sends documents via expiring links, keeping PHI and sensitive files off email. The Falkon AI Engine can be trained on your internal SOPs, compliance manuals, and policy documents. It suggests context-aware, compliance-safe response drafts directly inside your inbox — constrained to your regulatory environment. Integrations: Microsoft Teams (native SMS sidebar), Cisco Webex (embedded messaging), Clio (auto-sync to client matters), Chrome Extension (text from any CRM or web page). Available across web browser, desktop app, iOS, Android, Microsoft Teams, and Cisco Webex. Free trial available — no credit card required. Our team handles onboarding end to end. **Average Rating:** 4.8/5.0 **Total Reviews:** 8 **How Do G2 Users Rate Falkon SMS?** - **Reporting:** 7.9/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Falkon SMS?** - **Seller:** [Falkon Systems](https://www.g2.com/sellers/falkon-systems) - **Year Founded:** 2021 - **HQ Location:** Katy, US - **Twitter:** @FalkonSystems (7 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/falkon-systems (16 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 63% Small-Business, 38% Mid-Market #### What Are Recent G2 Reviews of Falkon SMS? **"[Streamlined Communication, Reliable Platform](https://www.g2.com/survey_responses/falkon-sms-review-12752725)"** **Rating:** 4.5/5.0 stars *— Ritika R.* [Read full review](https://www.g2.com/survey_responses/falkon-sms-review-12752725) --- **"[Great Pricing and a Secure Chat Feature.](https://www.g2.com/survey_responses/falkon-sms-review-12752773)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/falkon-sms-review-12752773) --- ### 8. [Tellody](https://www.g2.com/products/tellody/reviews) Tellody is an always-on intriguing and fun to use marketing and persuasion tool that can help small businesses flourish. It is an all-in-one, powerful, affordable and simple solution made for professionals without much time, energy and money for marketing. **Average Rating:** 4.0/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Tellody?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Tellody?** - **Seller:** [TextBox](https://www.g2.com/sellers/textbox) - **Year Founded:** 2015 - **HQ Location:** Palo Alto, US - **Twitter:** @textbox (5 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/jointiny/ (111 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 38% Mid-Market, 31% Enterprise #### What Are Recent G2 Reviews of Tellody? **"[Simple Survey Tool](https://www.g2.com/survey_responses/tellody-review-8677543)"** **Rating:** 4.5/5.0 stars *— Pankaj C.* [Read full review](https://www.g2.com/survey_responses/tellody-review-8677543) --- **"[Ideal tool for automations and campaigns to drive sales](https://www.g2.com/survey_responses/tellody-review-7214533)"** **Rating:** 4.0/5.0 stars *— Grace L.* [Read full review](https://www.g2.com/survey_responses/tellody-review-7214533) --- #### What Are G2 Users Discussing About Tellody? - [What is Tellody used for?](https://www.g2.com/discussions/what-is-tellody-used-for) ### 9. [Burst SMS](https://www.g2.com/products/burst-sms/reviews) Burst SMS is an online SMS text messaging service, offering SMS marketing campaigns, SMS appointment reminders, SMS integrations and an SMS API. **Average Rating:** 3.4/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Burst SMS?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **API Integration:** 9.2/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Burst SMS?** - **Seller:** [Burst SMS](https://www.g2.com/sellers/burst-sms) - **Year Founded:** 2008 - **HQ Location:** Sydney, AU - **LinkedIn® Page:** https://www.linkedin.com/company/1057811 (17 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 86% Small-Business, 14% Mid-Market #### What Are Recent G2 Reviews of Burst SMS? **"[A huge time-saver!](https://www.g2.com/survey_responses/burst-sms-review-9364966)"** **Rating:** 5.0/5.0 stars *— Aaron T.* [Read full review](https://www.g2.com/survey_responses/burst-sms-review-9364966) --- **"[User-Friendly SMS with Great API Integrations and Pay-As-You-Go Flexibility](https://www.g2.com/survey_responses/burst-sms-review-12737099)"** **Rating:** 4.0/5.0 stars *— Rongen R.* [Read full review](https://www.g2.com/survey_responses/burst-sms-review-12737099) --- #### What Are G2 Users Discussing About Burst SMS? - [How do I use burst SMS?](https://www.g2.com/discussions/how-do-i-use-burst-sms) - [What are the features of SMS?](https://www.g2.com/discussions/burst-sms-what-are-the-features-of-sms) - [What is burst SMS?](https://www.g2.com/discussions/what-is-burst-sms) ### 10. [Emitrr](https://www.g2.com/products/emitrr/reviews) Emitrr is an AI-powered communication and front desk automation platform that helps businesses stop losing time to phone tag, no-shows, and manual follow-ups. Built with healthcare in mind, it works as a 24/7 AI front desk, handling the repetitive communication work so your team can focus on what actually matters. Emitrr integrates with your existing CRM, EHR, or practice management system to automate the full customer communication lifecycle, from appointment reminders and confirmations to review requests, follow-ups, and intake forms. What teams use it for: - Cutting no-shows with automated reminders that write confirmations back to your system of record - Two-way texting from your existing business line — no new number needed - Filling last-minute cancellations with smart scheduling tools - Growing reviews on Google and other platforms automatically after every visit or appointment - Sending bulk SMS campaigns and triggered follow-up sequences - Replacing scheduling calls with self-service online booking - Collecting digital forms and intake data before the appointment One platform replaces 10+ tools: texting, reminders, reputation management, online scheduling, digital forms, and VoIP phones all in one place. Best fit for: Healthcare practices, service businesses, and any team that runs on appointments and needs communication that actually keeps up. **Average Rating:** 4.8/5.0 **Total Reviews:** 22 **How Do G2 Users Rate Emitrr?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Reporting:** 7.5/10 (Category avg: 8.4/10) - **API Integration:** 5.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Emitrr?** - **Seller:** [Emitrr](https://www.g2.com/sellers/emitrr) - **Year Founded:** 2019 - **HQ Location:** New York City, New York - **Twitter:** @emitrr (98 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/emitrr/ (76 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 82% Small-Business, 14% Mid-Market #### What Are Emitrr's Pros and Cons? **Pros:** - Customer Support (7 reviews) - Ease of Use (4 reviews) - User-Friendly (3 reviews) - Features (2 reviews) - Helpful (2 reviews) ### What Do G2 Reviewers Say About Emitrr? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **outstanding customer support** of Emitrr, noting their responsiveness and helpfulness in addressing concerns. - Users appreciate the **ease of use** of Emitrr, finding the interface user-friendly and efficient for all needs. - Users appreciate the **user-friendly interface** of Emitrr, making it easy for both staff and customers to navigate. - Users appreciate the **responsive tech support and user-friendly features** of Emitrr, enhancing their overall experience. - Users appreciate the **quick and helpful customer service** of Emitrr, enhancing their overall experience with the platform. #### What Are Recent G2 Reviews of Emitrr? **"[Great Program](https://www.g2.com/survey_responses/emitrr-review-11715476)"** **Rating:** 5.0/5.0 stars *— Robin A.* [Read full review](https://www.g2.com/survey_responses/emitrr-review-11715476) --- **"[Easy to Navigate and Integrates Smoothly with My EMR](https://www.g2.com/survey_responses/emitrr-review-12640218)"** **Rating:** 5.0/5.0 stars *— Kelli D.* [Read full review](https://www.g2.com/survey_responses/emitrr-review-12640218) --- ### 11. [Engagelab](https://www.g2.com/products/engagelab/reviews) EngageLab is an AI-first customer engagement platform that helps you build stronger customer relationships with AI agents, unified customer data, and reliable delivery across channels. **Average Rating:** 4.6/5.0 **Total Reviews:** 35 **Who Is the Company Behind Engagelab?** - **Seller:** [METAVERSE CLOUD](https://www.g2.com/sellers/metaverse-cloud) - **Company Website:** https://metaverse-sg.cloud/product_service.html - **Year Founded:** 2022 - **HQ Location:** Singapore River, SG - **LinkedIn® Page:** https://www.linkedin.com/company/metaverse-cloud-solution-pte-ltd/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 61% Mid-Market, 28% Enterprise #### What Are Recent G2 Reviews of Engagelab? **"[Engagelab: Reliable OTPs and Centralized Messaging That Boosts Efficiency](https://www.g2.com/survey_responses/engagelab-review-12643787)"** **Rating:** 5.0/5.0 stars *— Jess S.* [Read full review](https://www.g2.com/survey_responses/engagelab-review-12643787) --- **"[Seamless Peak-Volume Messaging with Smart WhatsApp/SMS Fallback and Secure Workflows](https://www.g2.com/survey_responses/engagelab-review-13127959)"** **Rating:** 4.5/5.0 stars *— Aladi N.* [Read full review](https://www.g2.com/survey_responses/engagelab-review-13127959) --- ### 12. [Meera](https://www.g2.com/products/meera/reviews) Meera is an AI-powered texting platform that helps you reach customers who don’t pick up the phone or respond to email. It engages prospects automatically, qualifies them through human-like conversations, and hands them off to your team when they’re ready to talk. So your reps spend less time following up—and more time closing deals. **Average Rating:** 4.7/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Meera?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.5/10) - **Automation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Meera?** - **Seller:** [Meera Conversational A.I](https://www.g2.com/sellers/meera-conversational-a-i) - **Company Website:** https://www.meera.ai - **Year Founded:** 2023 - **HQ Location:** New York, New York, United States - **LinkedIn® Page:** https://www.linkedin.com/company/meeradotai/ (50 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services - **Company Size:** 45% Mid-Market, 40% Small-Business #### What Are Meera's Pros and Cons? **Pros:** - Automation (6 reviews) - Business Enhancement (4 reviews) - Ease of Use (4 reviews) - Easy Setup (4 reviews) - Helpful (4 reviews) **Cons:** - Difficult Setup (2 reviews) - Learning Curve (2 reviews) - Poor UI Design (2 reviews) - Confusion (1 reviews) - Dashboard Issues (1 reviews) ### What Do G2 Reviewers Say About Meera? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation of calls and messaging** in Meera, simplifying customer interactions and enhancing efficiency. - Users commend Meera for its **cost-effectiveness and ease of use** , enhancing operations and improving customer retention significantly. - Users love Meera for its **ease of use** and quick setup, making it an ideal choice for operations. - Users love Meera for its **exceptionally easy setup** , enabling quick implementation and enhancing operational efficiency. - Users commend Meera for its **cost-effectiveness and outstanding customer support** , enhancing operations and engagement significantly. **Cons:** - Users find the **difficult setup** process requires experimentation, though support is helpful in overcoming challenges. - Users find the **learning curve challenging** , requiring experimentation to fully master Meera's features and workflows. - Users find the **UI difficult to master** and suggest that Meera would benefit from a modernized interface. - Users find the **reporting confusing** , which leads to challenges in understanding the product's functionality. - Users find **dashboard issues** challenging, wishing for more flexibility in managing older journeys beyond mere deactivation. #### What Are Recent G2 Reviews of Meera? **"[Effortless Automation and Great Support](https://www.g2.com/survey_responses/meera-review-13073722)"** **Rating:** 4.0/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/meera-review-13073722) --- **"[Effortless Lead Revitalization with Automated Compliance](https://www.g2.com/survey_responses/meera-review-13054919)"** **Rating:** 4.5/5.0 stars *— Nathan M.* [Read full review](https://www.g2.com/survey_responses/meera-review-13054919) --- ### 13. [Netmera](https://www.g2.com/products/netmera/reviews) Netmera is a customer data and engagement platform for enterprise marketing, product, and CX teams in banking, fintech, telecoms, retail, media, and e-commerce. Data collection, omnichannel campaign execution, and analytics run in one platform, so teams act on real-time behavior without routing tasks through IT. Typical implementation runs 4 to 8 weeks, depending on the audience size and channel diversity. Compliance covers GDPR, ISO certifications, and IYS for the Turkish market. Data: Tagless Data Capture collects behavioral events automatically. SDKs cover Android, iOS, Flutter, React Native, Huawei, and Cordova. Data can be ingested via API, SDK, FTP import, or panel upload, and exported via FTP or webhooks. Channels: mobile and web push, email, SMS, WhatsApp, in-app messages, web pop-ups, geofencing. Deferred Deep Linking connects campaign links to specific in-app content, even through app installation. Integrations: Google Cloud, AWS, SAP, Adobe Experience Cloud, Shopify, MParticle, Adjust, Mixpanel, Infobip, Twilio, Facebook (Meta). AI capabilities: - Predictive segments: churn risk, purchase intent, high-value users - Content Optimizer for multilingual copy generation - Agentic AI that configures full campaigns for team review - Official MCP Server connecting Claude, ChatGPT, and other tools to your account Scale: 100+ companies, 300+ apps, 500M+ end users yearly, 30B+ events monthly. Selected results: - DenizBank restored a 10% loan conversion rate after funnel diagnostics found a drop-off bug - Turkcell raised Customer Effort Score by 13%, improved App Store ratings by 50% - Mackolik sends 20,000+ daily notifications with a 20% retention lift - Pluxee converted 3.7% of web traffic into qualified leads. More customer success stories: https://netmera.com/case-studies/ **Average Rating:** 4.3/5.0 **Total Reviews:** 49 **How Do G2 Users Rate Netmera?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) **Who Is the Company Behind Netmera?** - **Seller:** [Netmera](https://www.g2.com/sellers/netmera) - **Company Website:** https://netmera.com - **Year Founded:** 2010 - **HQ Location:** İstanbul, TR - **Twitter:** @netmera (2,793 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/netmera (57 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services, Telecommunications - **Company Size:** 39% Small-Business, 33% Mid-Market #### What Are Netmera's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Customer Support (14 reviews) - Helpful (11 reviews) - Customer Engagement (7 reviews) - Engagement (7 reviews) **Cons:** - High Complexity (6 reviews) - Inadequate Reporting (5 reviews) - Complexity (4 reviews) - Data Inaccuracy (4 reviews) - Missing Features (4 reviews) ### What Do G2 Reviewers Say About Netmera? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Netmera, enjoying its user-friendly interface and seamless navigation. - Users value the **outstanding customer support** from Netmera, which enhances the overall effectiveness of the platform. - Users find Netmera to be a **reliable and user-friendly platform** with effective support and feature enhancements. - Users praise **Netmera's customer engagement** for its seamless campaign management and effective audience targeting capabilities. - Users value the **effective engagement features** of Netmera, enhancing customer connection through personalized communication strategies. **Cons:** - Users find Netmera's interface **highly complex** , which can lead to challenges in user experience and support requests. - Users find **inadequate reporting** in Netmera, lacking detail and essential features for effective decision-making. - Users face **complexity** in navigating Netmera, making data management and analysis more difficult and time-consuming. - Users face **data inaccuracy** issues with Netmera, leading to slow analysis and disrupted data pipelines. - Users note **missing features** in Netmera, particularly in legacy system support and documentation improvements. #### What Are Recent G2 Reviews of Netmera? **"[Netmera’s Predictive Segments and UI Transformed Our Marketing](https://www.g2.com/survey_responses/netmera-review-12599746)"** **Rating:** 4.5/5.0 stars *— Ferhat Y.* [Read full review](https://www.g2.com/survey_responses/netmera-review-12599746) --- **"[Effortless Campaign Management, Needs Better Analytics](https://www.g2.com/survey_responses/netmera-review-13085031)"** **Rating:** 4.0/5.0 stars *— Marsel H.* [Read full review](https://www.g2.com/survey_responses/netmera-review-13085031) --- #### What Are G2 Users Discussing About Netmera? - [What is Netmera used for?](https://www.g2.com/discussions/what-is-netmera-used-for) ### 14. [Redtail Technology](https://www.g2.com/products/redtail-technology/reviews) Redtail Technology is a type of Client Relationship Management (CRM) solution specifically designed for the financial services industry. Established in 2003, Redtail provides a suite of web-based applications that facilitate efficient client management, compliant communication, and streamlined office operations for financial advisors. With a focus on enhancing productivity and supporting growth, Redtail’s offerings include CRM capabilities, compliant text messaging through Redtail Speak, paperless office solutions, and email archiving. Targeted primarily at financial advisors and firms, Redtail Technology addresses the unique challenges faced in the financial services sector. The platform is designed to help users manage client relationships effectively, ensuring that advisors can maintain compliance while providing exceptional service. The integration capabilities with widely used applications in the industry further enhance its utility, allowing users to create a cohesive technology ecosystem that supports their operational needs. Key features of Redtail Technology include its robust CRM functionalities, which enable users to track client interactions, manage workflows, and automate routine tasks. The compliant text messaging feature, Redtail Speak, allows advisors to communicate securely with clients, ensuring that all communications adhere to regulatory requirements. Additionally, the paperless office solution helps firms transition to a digital environment, reducing reliance on physical documentation and improving efficiency. The email archiving feature ensures that important communications are stored securely and can be easily retrieved when needed. The value that Redtail Technology brings to its users lies in its commitment to affordability and ease of implementation. By offering low-cost solutions that are straightforward to integrate, Redtail enables financial advisors to enhance their operational efficiency without incurring significant expenses. Furthermore, the company's dedication to exceptional customer service ensures that users receive the support they need to maximize the benefits of the platform. As a brand entity of Orion Advisor Solutions since June 2022, Redtail continues to innovate and expand its offerings while maintaining its focus on the financial services community. **Average Rating:** 4.3/5.0 **Total Reviews:** 265 **How Do G2 Users Rate Redtail Technology?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Reporting:** 3.8/10 (Category avg: 8.4/10) - **API Integration:** 4.6/10 (Category avg: 8.5/10) - **Automation:** 7.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Redtail Technology?** - **Seller:** [Orion Advisor Tech](https://www.g2.com/sellers/orion-advisor-tech) - **Company Website:** https://orion.com/ - **HQ Location:** Omaha, NE - **Twitter:** @orionwealthtech (7,828 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/orionwealthtech/ (1,915 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Financial Advisor, Office Manager - **Top Industries:** Financial Services, Investment Management - **Company Size:** 92% Small-Business, 5% Mid-Market #### What Are Redtail Technology's Pros and Cons? **Pros:** - Ease of Use (83 reviews) - Helpful (39 reviews) - Integrations (32 reviews) - Customer Support (25 reviews) - Setup Ease (25 reviews) **Cons:** - Missing Features (18 reviews) - Limited Features (12 reviews) - Integration Issues (11 reviews) - Learning Curve (10 reviews) - Poor Customer Support (8 reviews) ### What Do G2 Reviewers Say About Redtail Technology? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of Redtail Technology, finding it intuitive for managing client data and communication. - Users love the **excellent customer service** of Redtail Technology, providing quick assistance and knowledgeable support. - Users appreciate the **seamless integrations** of Redtail Technology, enhancing their experience with comprehensive data access and functionality. - Users praise Redtail's **excellent customer support** , highlighting quick responses and knowledgeable staff for immediate assistance. - Users commend the **easy initial setup** of Redtail Technology, ensuring a smooth onboarding experience with minimal adjustments. **Cons:** - Users express frustration over **missing features** , including account linking and direct calling options within the CRM. - Users find the **limited features** of Redtail Technology lacking, especially in search and direct calling options. - Users struggle with **integration issues** in Redtail Technology, facing challenges syncing calendars and client information. - Users face a **learning curve** with advanced features, needing extra time and support despite helpful training resources. - Users express frustration with **poor customer support** , often experiencing long wait times and complicated report filters. #### What Are Recent G2 Reviews of Redtail Technology? **"[Intuitive Tool Streamlining Our Daily Tasks](https://www.g2.com/survey_responses/redtail-technology-review-12410606)"** **Rating:** 5.0/5.0 stars *— Forest M.* [Read full review](https://www.g2.com/survey_responses/redtail-technology-review-12410606) --- **"[Organizational Powerhouse with Top-Notch Support](https://www.g2.com/survey_responses/redtail-technology-review-12412099)"** **Rating:** 5.0/5.0 stars *— Melissa S.* [Read full review](https://www.g2.com/survey_responses/redtail-technology-review-12412099) --- #### What Are G2 Users Discussing About Redtail Technology? - [What is Redtail CRM used for?](https://www.g2.com/discussions/what-is-redtail-crm-used-for) - [What is Redtail Imaging used for?](https://www.g2.com/discussions/what-is-redtail-imaging-used-for) - 1 comment - [What is Redtail Speak used for?](https://www.g2.com/discussions/redtail-speak-what-is-redtail-speak-used-for) - [What is Redtail Speak used for?](https://www.g2.com/discussions/what-is-redtail-speak-used-for) ### 15. [Ring.io](https://www.g2.com/products/ring-io-ring-io/reviews) Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one platform and, by leveraging integration with your CRM, you can finally focus on selling and forget about chasing another magic software to add to your toolbox. Ring.io helps you build sequences, making them data-driven and non-linear. Fancy way of saying that your selling process now dynamically adapts to the changes, be that your CRM data, manual input, or signals detected by Ring.io - you get more deals closed, faster. **Average Rating:** 4.5/5.0 **Total Reviews:** 62 **How Do G2 Users Rate Ring.io?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Ring.io?** - **Seller:** [Ring.io](https://www.g2.com/sellers/ring-io) - **Year Founded:** 2009 - **HQ Location:** Herndon, VA - **Twitter:** @ringIO (907 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/943286/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 73% Small-Business, 23% Mid-Market #### What Are Ring.io's Pros and Cons? **Pros:** - Ease of Use (16 reviews) - Helpful (9 reviews) - Easy Integrations (8 reviews) - CRM Integration (7 reviews) - Integrations (7 reviews) **Cons:** - Call Issues (7 reviews) - Missing Features (6 reviews) - Software Bugs (5 reviews) - Chat Functionality Issues (4 reviews) - App Functionality (3 reviews) ### What Do G2 Reviewers Say About Ring.io? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Ring.io, making high volume calling and note-taking efficient and seamless. - Users find the **helpful admin tools** of Ring.io invaluable for efficient management and improved sales performance. - Users praise **easy integrations** with CRM, enhancing usability and streamlining caller management from any device. - Users value the **seamless CRM integration** of Ring.io, enhancing monitoring and follow-up capabilities effortlessly. - Users value the **seamless CRM integration** of Ring.io, enhancing their workflow and caller management efficiency. **Cons:** - Users experience occasional **call issues** with glitches in the web phone app and live monitor, though fixes are prompt. - Users are disappointed by the **missing features** like text messaging and call transcription options in Ring.io. - Users experience occasional **software bugs** in Ring.io, particularly with the web app and power dialer features. - Users experience **glitches in chat functionality** and issues with sending/receiving photos and messages on Ring.io. - Users experience **glitches and limited messaging options** on the Ring.io app, impacting their overall functionality. #### What Are Recent G2 Reviews of Ring.io? **"[i love Ring.Io for all my sales calls](https://www.g2.com/survey_responses/ring-io-review-11299789)"** **Rating:** 5.0/5.0 stars *— Dylan N.* [Read full review](https://www.g2.com/survey_responses/ring-io-review-11299789) --- **"[Ring.io Experience](https://www.g2.com/survey_responses/ring-io-review-11608123)"** **Rating:** 5.0/5.0 stars *— kyle s.* [Read full review](https://www.g2.com/survey_responses/ring-io-review-11608123) --- #### What Are G2 Users Discussing About Ring.io? - [What is Ring.io used for?](https://www.g2.com/discussions/what-is-ring-io-used-for) - 2 comments ### 16. [SMSEagle](https://www.g2.com/products/smseagle-smseagle/reviews) SMSEagle is a leading SMS gateway solution designed to streamline communication processes for businesses of all sizes. Headquartered in Poland, our company boasts a rich history of innovation in the field of telecommunications, with diverse clients across industries. With a team of dedicated professionals, we are committed to delivering reliable and efficient solutions tailored to meet the evolving needs of modern businesses. Key features of SMSEagle include its robust reliability, ensuring seamless SMS delivery even in the most demanding environments. With built-in security features such as two-factor authentication and encryption, businesses can trust SMSEagle to safeguard their sensitive communications. The user-friendly interface makes it easy for teams to manage and send SMS messages, while seamless integration with various platforms ensures compatibility with existing systems. SMSEagle solves the challenge of efficient communication by providing a comprehensive SMS gateway solution. By optimizing SMS delivery and reducing the risk of message loss, SMSEagle allows businesses to enhance their communication efficiency and improve overall productivity. Whether it's sending important alerts, notifications, or marketing messages, SMSEagle enables businesses to connect with their audience seamlessly, driving greater engagement and fostering stronger relationships with customers and stakeholders alike. **Average Rating:** 4.9/5.0 **Total Reviews:** 7 **How Do G2 Users Rate SMSEagle?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 7.9/10 (Category avg: 8.4/10) - **API Integration:** 9.2/10 (Category avg: 8.5/10) - **Automation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind SMSEagle?** - **Seller:** [SMSEagle](https://www.g2.com/sellers/smseagle) - **Year Founded:** 2012 - **HQ Location:** Poznan, PL - **LinkedIn® Page:** https://www.linkedin.com/company/smseagle (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 43% Enterprise, 43% Mid-Market #### What Are SMSEagle's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Easy Integration (1 reviews) - Helpful (1 reviews) - Integrations (1 reviews) - Reliability (1 reviews) **Cons:** - Expensive (1 reviews) - Insufficient Tutorials (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About SMSEagle? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **professional and prompt customer support** of SMSEagle, quickly resolving issues with expert advice. - Users value the **easy integration** of SMSEagle, appreciating its straightforward setup with various systems and plugins. - Users commend the **exceptional helpfulness** of SMSEagle's technical support, ensuring seamless SMS protocol adjustments. - Users appreciate the **easy integration capabilities** of SMSEagle, enhancing connectivity and system compatibility effectively. - Users value the **high reliability** of SMSEagle for SMS and MMS messaging, ensuring stable performance in all environments. **Cons:** - Users find the **cost quite high** compared to cloud-based SMS services, impacting affordability and accessibility. - Users find the lack of **insufficient tutorials** challenging, often needing to search for basic information themselves. - Users find the **update issues** problematic, as maintenance and updates rely heavily on their own efforts. #### What Are Recent G2 Reviews of SMSEagle? **"[Quick and Informative Support](https://www.g2.com/survey_responses/smseagle-review-11595692)"** **Rating:** 5.0/5.0 stars *— Rali J.* [Read full review](https://www.g2.com/survey_responses/smseagle-review-11595692) --- **"[SmsEagle](https://www.g2.com/survey_responses/smseagle-review-12082238)"** **Rating:** 4.5/5.0 stars *— Bartosz K.* [Read full review](https://www.g2.com/survey_responses/smseagle-review-12082238) --- ### 17. [Springbot](https://www.g2.com/products/springbot/reviews) Springbot is the ultimate all-in-one solution for small eCommerce businesses. Our platform simplifies your marketing efforts: helping you focus on site traffic, engage with shoppers, and measure revenue throughout the entire funnel. With pre-made templates, easy drag-and-drop editors, and automated features, you can effortlessly optimize your marketing strategy. Experience the power of Springbot today and watch your eCommerce business thrive. **Average Rating:** 4.3/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Springbot?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 9.2/10 (Category avg: 8.4/10) - **API Integration:** 8.8/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Springbot?** - **Seller:** [Springbot](https://www.g2.com/sellers/springbot) - **Year Founded:** 2012 - **HQ Location:** Atlanta, GA - **Twitter:** @springbot (4,830 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2881053 (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 53% Small-Business, 42% Mid-Market #### What Are Springbot's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Feature Variety (1 reviews) - User-Friendly (1 reviews) ### What Do G2 Reviewers Say About Springbot? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Springbot, allowing quick setup and smooth operations for microservices. - Users value the **easy integrations** of Springbot, facilitating swift setup and streamlined operations for businesses. - Users value the **variety of features** in Springbot, catering to diverse needs and enhancing productivity. - Users appreciate the **user-friendly interface** of Springbot, allowing for easy configuration and setup. #### What Are Recent G2 Reviews of Springbot? **"[Valid all-rounded tool solution for small eCommerce businesses](https://www.g2.com/survey_responses/springbot-review-9236767)"** **Rating:** 4.5/5.0 stars *— Logistica M.* [Read full review](https://www.g2.com/survey_responses/springbot-review-9236767) --- **"[Spring boot for easy development and deployment](https://www.g2.com/survey_responses/springbot-review-10613679)"** **Rating:** 5.0/5.0 stars *— Anil B.* [Read full review](https://www.g2.com/survey_responses/springbot-review-10613679) --- #### What Are G2 Users Discussing About Springbot? - [What is Springbot used for?](https://www.g2.com/discussions/what-is-springbot-used-for) - 1 comment ### 18. [TxtCart](https://www.g2.com/products/txtcart/reviews) TxtCart is trusted by 3,000+ Shopify and Shopify Plus stores. We offer eCommerce businesses the ability to grow sales, and relationships with customers through conversational text marketing. Using TxtCart, your team will be able to grow a compliant subscriber list, leverage your store’s historical Shopify data to create targeted SMS marketing campaigns, reduce abandoned carts and have two-way conversations with customers unlocking a brand-new marketing channel to drive meaningful ROI. We're so confident in our product offering that we guarantee a 10X ROI or your money back, an industry-leading statistic. We're a fully remote team of 20+ employees across the US, Canada, and beyond! We're a customer support-first company, but more than anything else, our competitive advantage is that we are incredibly results-driven, from our guarantees to our results, and our pricing. **Average Rating:** 4.4/5.0 **Total Reviews:** 9 **How Do G2 Users Rate TxtCart?** - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind TxtCart?** - **Seller:** [TxtCart](https://www.g2.com/sellers/txtcart) - **Year Founded:** 2019 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/txtcart/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are TxtCart's Pros and Cons? **Cons:** - Campaign Issues (1 reviews) - Cost (1 reviews) - SMS Issues (1 reviews) - Unclear Understanding (1 reviews) ### What Do G2 Reviewers Say About TxtCart? *AI-generated summary from verified user reviews* **Cons:** - Users criticize TxtCart for its **questionable pricing model** , charging a portion of sales for SMS message delivery. - Users find the **cost structure questionable** , feeling burdened by charges on sales for sending SMS messages. - Users are frustrated by TxtCart's **SMS issues** , specifically the questionable revenue-sharing model for sending messages. - Users find the **pricing model unclear** , questioning why TxtCart takes a cut of sales for SMS services. #### What Are Recent G2 Reviews of TxtCart? **"[Automated SMS Campaigns with Top-Notch Support](https://www.g2.com/survey_responses/txtcart-review-13020018)"** **Rating:** 5.0/5.0 stars *— Deniz O.* [Read full review](https://www.g2.com/survey_responses/txtcart-review-13020018) --- **"[Easy Shopify Setup and an Awesome Dashboard for SMS Marketing](https://www.g2.com/survey_responses/txtcart-review-13039052)"** **Rating:** 5.0/5.0 stars *— Nicholas L.* [Read full review](https://www.g2.com/survey_responses/txtcart-review-13039052) --- ### 19. [Vonage Contact Center (formerly NewVoiceMedia)](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews) Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization. Vonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity. Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience. Drive sales and provide world class customer service with the combined power of Vonage Contact Center and Microsoft Dynamics 365. Leverage your investments in Microsoft Dynamics 365 to personalize the customer experience and provide a 360 degree view of the customer journey. The integrated cloud contact center solution enables organizations to drive external and internal customer satisfaction while providing agents exactly what they need to be productive all without leaving the app. With Vonage Contact Center for Microsoft Dynamics 365, you can transform customer experiences into true customer loyalty. **Average Rating:** 4.2/5.0 **Total Reviews:** 100 **How Do G2 Users Rate Vonage Contact Center (formerly NewVoiceMedia)?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Reporting:** 9.4/10 (Category avg: 8.4/10) - **API Integration:** 9.7/10 (Category avg: 8.5/10) - **Automation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Vonage Contact Center (formerly NewVoiceMedia)?** - **Seller:** [Vonage](https://www.g2.com/sellers/vonage) - **Year Founded:** 2001 - **HQ Location:** Holmdel, NJ - **Twitter:** @Vonage (11,195 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5028/ (2,776 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Mid-Market, 28% Small-Business #### What Are Vonage Contact Center (formerly NewVoiceMedia)'s Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Customer Support (18 reviews) - Easy Setup (18 reviews) - Easy Integrations (17 reviews) - Features (17 reviews) **Cons:** - Call Issues (6 reviews) - Customization Difficulty (5 reviews) - Expensive (5 reviews) - Limited Customization (5 reviews) - Communication Issues (4 reviews) ### What Do G2 Reviewers Say About Vonage Contact Center (formerly NewVoiceMedia)? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of Vonage Contact Center, appreciating its smooth integration and functional dialer. - Users value the **excellent customer support** of Vonage Contact Center, enhancing their overall experience with the platform. - Users value the **easy setup** of Vonage Contact Center, enabling quick implementation and seamless usability for teams. - Users value the **easy integrations** with CRM systems, facilitating quick implementation and user-friendly experiences. - Users value the **seamless CRM integration** and reliable cloud platform of Vonage Contact Center for improved service. **Cons:** - Users struggle with **call issues** like spam markings and slow connectivity, complicating their outreach efforts. - Users experience **customization difficulty** with Vonage Contact Center, finding it challenging to tailor features to their workflows. - Users note the **expensive pricing** of Vonage Contact Center, though they believe it's worth the investment compared to alternatives. - Users find the **limited customization** options in Vonage Contact Center restrict their ability to tailor the system effectively. - Users report **communication issues** with Vonage Contact Center, particularly with calls marked as spam and recent text messaging problems. #### What Are Recent G2 Reviews of Vonage Contact Center (formerly NewVoiceMedia)? **"[I have had Vonage for years and had no issues](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-5252889)"** **Rating:** 4.5/5.0 stars *— Caprice R.* [Read full review](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-5252889) --- **"[User-Friendly and Reliable Communication with Outstanding Support](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-12032780)"** **Rating:** 5.0/5.0 stars *— RoHiT C.* [Read full review](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-12032780) --- #### What Are G2 Users Discussing About Vonage Contact Center (formerly NewVoiceMedia)? - [Does Vonage integration with Salesforce?](https://www.g2.com/discussions/vonage-contact-center-formerly-newvoicemedia-does-vonage-integration-with-salesforce) - [What does New Voice Media do?](https://www.g2.com/discussions/what-does-new-voice-media-do) - [What is Vonage VCC?](https://www.g2.com/discussions/what-is-vonage-vcc) - 1 comment - [What is Vonage Contact Center?](https://www.g2.com/discussions/what-is-vonage-contact-center) ### 20. [BSG](https://www.g2.com/products/bsg/reviews) BSG is a global communication platform that makes enterprises loved by their customers. We humanize customer communications using the relevant channels, backed by advanced multi-layer analytics and smart filters. Messaging, Authentication, and Verification tools with the highest security standards. ISO-9001:2015 certified. BSG services help enterprises to develop meaningful customer relationships through dynamic solutions. With 40+ zero-hop connections and flexible routing options, BSG provides top-notch deliverability. Drive engagement throughout the customer journey with various channels, advanced multi-layer analytics, and smart filters. **Average Rating:** 4.7/5.0 **Total Reviews:** 9 **How Do G2 Users Rate BSG?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Reporting:** 8.9/10 (Category avg: 8.4/10) - **API Integration:** 9.6/10 (Category avg: 8.5/10) - **Automation:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind BSG?** - **Seller:** [BSG](https://www.g2.com/sellers/bsg) - **Year Founded:** 2012 - **HQ Location:** Kyiv, Ukraine - **LinkedIn® Page:** https://www.linkedin.com/company/bsgltd/ (172 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are BSG's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Management (1 reviews) - Ease of Use (1 reviews) - Flexibility (1 reviews) - Pricing (1 reviews) **Cons:** - Delays (1 reviews) - Slow Loading (1 reviews) - Slow Service (1 reviews) ### What Do G2 Reviewers Say About BSG? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **responsive customer support** and easy-to-navigate website of BSG, enhancing their overall experience. - Users value the **ease of management** with BSG, benefiting from excellent support and a user-friendly website. - Users appreciate the **ease of use** of BSG, thanks to its intuitive website and responsive support. - Users value the **flexible SMS pricing** of BSG, accommodating various needs and ensuring satisfaction. - Users value the **flexible pricing** for SMS services, appreciating continual updates and excellent support. **Cons:** - Users experience occasional **delays** in minor tasks like sending, though it isn't seen as a major issue. - Users notice that **slow loading times** can affect minor functions, but overall, the experience remains satisfactory. - Users notice **slow service** for small tasks, but generally find it manageable and not a major issue. #### What Are Recent G2 Reviews of BSG? **"[I highly recommend BSG to any business](https://www.g2.com/survey_responses/bsg-review-7838006)"** **Rating:** 5.0/5.0 stars *— Sergey C.* [Read full review](https://www.g2.com/survey_responses/bsg-review-7838006) --- **"[Good service and easy to use with fair prices](https://www.g2.com/survey_responses/bsg-review-11720140)"** **Rating:** 5.0/5.0 stars *— Roman G.* [Read full review](https://www.g2.com/survey_responses/bsg-review-11720140) --- #### What Are G2 Users Discussing About BSG? - [What is BSG World used for?](https://www.g2.com/discussions/what-is-bsg-world-used-for) ### 21. [Convertway by unicommerce](https://www.g2.com/products/convertway-by-unicommerce/reviews) Convertway by Unicommerce is a powerful SMS & WhatsApp automation tool crafted specifically for e-commerce and D2C brands to enhance their marketing and retention strategies. Trusted by 3000+ eCommerce stores and top brands like Dot & Key, Durex, Seiko, etc. It helps you to engage your buyers and drive sales for your business. With gamified features like Spin-to-win, Opt-in forms, and Countdown timers you can effortlessly grow your subscriber base by 10X. Send personalized campaigns with smart segmentations based on customer behavior to improve conversion, Automate & schedule broadcast campaigns using custom templates. Additionally, you can increase your repeat orders with 15+ automated flows, covering everything from cart recovery to customer win-back strategies. Convertway ensures customers are happy and well-informed with real-time order status updates via SMS and WhatsApp. Convertway is an all-in-one solution to acquire, engage, retain, and convert your buyers into loyal customers. **Average Rating:** 4.0/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Convertway by unicommerce?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Convertway by unicommerce?** - **Seller:** [Shipway Technology](https://www.g2.com/sellers/shipway-technology) - **Year Founded:** 2015 - **HQ Location:** Gurugram, IN - **Twitter:** @TheConvertWay (26 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shipway/ (186 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 92% Small-Business, 8% Mid-Market #### What Are Convertway by unicommerce's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Helpful (1 reviews) **Cons:** - Poor Customer Support (1 reviews) - Software Bugs (1 reviews) - Software Glitches (1 reviews) ### What Do G2 Reviewers Say About Convertway by unicommerce? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **good customer support** of Convertway, especially during initial usage before encountering recent issues. - Users found Convertway's **support quality** helpful during initial use, enhancing their overall experience with the product. **Cons:** - Users experience **poor customer support** , which hinders timely resolution of financial issues and affects overall satisfaction. - Users express concern over **software bugs** that hinder stability and complicate financial issue resolutions through customer support. - Users experience **software glitches** that lead to costly bugs and hinder customer support's effectiveness in resolving financial issues. #### What Are Recent G2 Reviews of Convertway by unicommerce? **"[Great customer service](https://www.g2.com/survey_responses/convertway-by-unicommerce-review-10041694)"** **Rating:** 4.0/5.0 stars *— Jyoti M.* [Read full review](https://www.g2.com/survey_responses/convertway-by-unicommerce-review-10041694) --- **"[Review on the Convert Way App for Shopify E-commerce Store](https://www.g2.com/survey_responses/convertway-by-unicommerce-review-9843575)"** **Rating:** 5.0/5.0 stars *— Verified User in Luxury Goods & Jewelry* [Read full review](https://www.g2.com/survey_responses/convertway-by-unicommerce-review-9843575) --- ### 22. [eMarketeer](https://www.g2.com/products/emarketeer/reviews) eMarketeer is a B2B marketing automation and lead management platform that unifies the entire lead lifecycle—from first touch to sales handoff—into one seamless system. Built around a structured process of Lead Generation, Enrichment, Nurturing, Qualification, Distribution, and Reporting, eMarketeer helps marketing and sales teams work together efficiently and focus on high-quality leads. With multi-channel campaign tools, businesses can capture leads via email, landing pages, events, surveys, SMS, mobile apps, and integrated LinkedIn and Facebook Lead Ads. All leads flow directly into eMarketeer, where they are automatically enriched with company data, engagement history, and website behavior, building complete contact and company profiles. Automated Journeys allow marketers to nurture leads with personalized workflows, triggers, CRM updates, tagging, scoring, and conditional logic—ensuring every lead receives the right communication at the right time. Lead Streams qualify leads based on engagement and profile data, and the visual Lead Board gives sales teams a clear view of MQLs, SQLs, and opportunities for smooth handoff and follow-up. With the Reporting & Analysis suite, including traffic source tracking and campaign dashboards, eMarketeer provides insights into which activities generate real results—giving marketing teams the proof and visibility they need. eMarketeer replaces disconnected tools with one powerful, GDPR-friendly platform designed to deliver better leads, stronger alignment, and measurable B2B marketing outcomes. **Average Rating:** 4.4/5.0 **Total Reviews:** 17 **How Do G2 Users Rate eMarketeer?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 9.2/10 (Category avg: 8.4/10) - **API Integration:** 8.9/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind eMarketeer?** - **Seller:** [Emarketeer](https://www.g2.com/sellers/emarketeer) - **Year Founded:** 2002 - **HQ Location:** Sundbyberg, SE - **LinkedIn® Page:** https://www.linkedin.com/company/emarketeer (14 employees on LinkedIn®) - **Ownership:** 100% equity - **Phone:** +4687644600 **Who Uses This Product?** - **Company Size:** 58% Small-Business, 21% Mid-Market #### What Are eMarketeer's Pros and Cons? **Pros:** - Easy Integrations (5 reviews) - Integrations (5 reviews) - CRM Integration (4 reviews) - Ease of Use (4 reviews) - Easy Integration (4 reviews) **Cons:** - Contact Management (1 reviews) - Expensive (1 reviews) - Form Complexity (1 reviews) - Form Limitations (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About eMarketeer? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy integrations** of eMarketeer, enhancing collaboration between marketing and sales through seamless CRM connectivity. - Users appreciate the **seamless CRM integrations** of eMarketeer, enhancing marketing effectiveness and bridging sales with marketing data. - Users highlight the **seamless CRM integration** of eMarketeer, enhancing collaboration and visibility between sales and marketing efforts. - Users value the **ease of use** of eMarketeer, enjoying intuitive navigation and seamless CRM integration for effective marketing. - Users praise the **easy integration** of eMarketeer, enhancing CRM collaboration and streamlining marketing efforts seamlessly. **Cons:** - Users find the **contact management feature less intuitive** , which can lead to a frustrating experience with the product. - Users feel that the **pricing is on the higher side** , suggesting it could be more affordable. - Users find the **form complexity** of eMarketeer challenging, particularly due to its outdated and technical forms editor. - Users find the **forms editor outdated** , and the new version is too complex for some to utilize effectively. - Users find the **learning curve steep** due to outdated components and the complexities of new features in eMarketeer. #### What Are Recent G2 Reviews of eMarketeer? **"[User-Friendly, CRM-Integrated Marketing Powerhouse](https://www.g2.com/survey_responses/emarketeer-review-12104176)"** **Rating:** 5.0/5.0 stars *— Fredrik M.* [Read full review](https://www.g2.com/survey_responses/emarketeer-review-12104176) --- **"[Effortless Insights and Powerful Marketing Analytics](https://www.g2.com/survey_responses/emarketeer-review-12011744)"** **Rating:** 5.0/5.0 stars *— Verified User in Legal Services* [Read full review](https://www.g2.com/survey_responses/emarketeer-review-12011744) --- #### What Are G2 Users Discussing About eMarketeer? - [What is eMarketeer used for?](https://www.g2.com/discussions/what-is-emarketeer-used-for) ### 23. [Hustle](https://www.g2.com/products/hustle/reviews) Hustle is a one-to-one texting platform that lets organizations connect personally through the most effective communication channel. Hustle enables organizations to use conversations to build relationships, boost the effectiveness of other communication channels, and drive real action at scale. **Average Rating:** 4.5/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Hustle?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Hustle?** - **Seller:** [Hustle](https://www.g2.com/sellers/hustle) - **Year Founded:** 2014 - **HQ Location:** San Francisco, California - **Twitter:** @Hustle (5,189 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6451629/ (252 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Hustle? **"[Hustle for Recruitment](https://www.g2.com/survey_responses/hustle-review-5279116)"** **Rating:** 4.5/5.0 stars *— Kelli A.* [Read full review](https://www.g2.com/survey_responses/hustle-review-5279116) --- **"[Hustle for P2P Texting](https://www.g2.com/survey_responses/hustle-review-7616771)"** **Rating:** 4.0/5.0 stars *— Zoe S.* [Read full review](https://www.g2.com/survey_responses/hustle-review-7616771) --- #### What Are G2 Users Discussing About Hustle? - [What is Hustle used for?](https://www.g2.com/discussions/what-is-hustle-used-for) ### 24. [LocaliQ](https://www.g2.com/products/localiq/reviews) LocaliQ is how businesses attract and retain ideal customers. The marketing platform helps businesses grow faster with a suite of AI lead management and digital agents, marketing automation, omnichannel campaign management, advanced reporting, and expert-led services. The technology allows customers to optimize ad spend in real-time across multiple channels, saving time and ensuring real results. Dash is LocaliQ’s AI-powered lead management SaaS solution designed to help businesses convert more leads into customers, faster and more efficiently. With automated lead scoring, follow-ups, and reporting, plus advanced AI agents and an included SMS conversational tool, Dash streamlines workflows, eliminates manual tasks, and helps to boost revenue for businesses of all sizes. Integrated with LocaliQ’s AI marketing platform, Dash enables businesses to enhance customer experiences, automate workflows, and save time to focus on growing their business. LocaliQ's products and services include: -AI Agents (Voice, SMS, and live chat) -Marketing Automation -Lead Management Software -Lead Scoring -Live Chat -SMS Marketing -Social Media Marketing -Cross-Channel Advertising -Paid Search Advertising -Marketing Analytics -Social Media Advertising -Display Advertising -Video Advertising -Targeted Email Marketing -Multi-Listings Management -SEO Tools -Websites & Landing Pages -Custom Promotions Gannett is now USA TODAY Co. In order to align all digital marketing solutions under a single brand identity, the ReachLocal, WordStream, and ThriveHive brands were consolidated under the LocaliQ name. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,048 **How Do G2 Users Rate LocaliQ?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 7.8/10 (Category avg: 8.4/10) - **API Integration:** 7.8/10 (Category avg: 8.5/10) - **Automation:** 7.8/10 (Category avg: 8.8/10) **Who Is the Company Behind LocaliQ?** - **Seller:** [USA TODAY Co.](https://www.g2.com/sellers/usa-today-co) - **Company Website:** https://www.gannett.com/ - **Year Founded:** 1906 - **HQ Location:** Gannett Co., Inc. 1675 Broadway, 23rd Floor New York, NY 10019 - **LinkedIn® Page:** https://www.linkedin.com/company/gannett/ (5,795 employees on LinkedIn®) - **Ownership:** NYSE: GCI **Who Uses This Product?** - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 71% Small-Business, 25% Mid-Market #### What Are LocaliQ's Pros and Cons? **Pros:** - Customer Support (27 reviews) - Helpful (27 reviews) - Team Helpfulness (18 reviews) - Business Growth (16 reviews) - Ease of Use (15 reviews) **Cons:** - Expensive (7 reviews) - High Costs (6 reviews) - Limited Features (6 reviews) - Poor Customer Support (6 reviews) - Sales (6 reviews) ### What Do G2 Reviewers Say About LocaliQ? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **dedicated customer support** from LocaliQ, enhancing their experience with personalized assistance and effective campaigns. - Users value the **personalized support** from LocaliQ, appreciating their consistent communication and genuine commitment to success. - Users appreciate the **dedicated support team** of LocaliQ, enhancing campaign implementation and overall success. - Users value the **business growth capabilities** of LocaliQ, effectively enhancing lead management and advertising outreach. - Users value the **ease of use** of LocaliQ, which streamlines workflows and simplifies campaign management for businesses. **Cons:** - Users find LocaliQ to be **expensive** , with high costs leading to unsatisfactory lead generation and financial strain. - Users note the **high costs** of LocaliQ, making it challenging for small businesses to justify the expenses. - Users express concern over **limited features** , citing vague metrics and lack of innovation in supporting business growth. - Users express concerns over **poor customer support** , citing slow email responses and lack of effective communication. - Users report **poor sales performance** from LocaliQ, feeling misled about lead generation and facing communication issues. #### What Are Recent G2 Reviews of LocaliQ? **"[Real-Time Insights, Strong Account Support, and Great Value](https://www.g2.com/survey_responses/localiq-review-13138983)"** **Rating:** 5.0/5.0 stars *— Verified User in Restaurants* [Read full review](https://www.g2.com/survey_responses/localiq-review-13138983) --- **"[Easy to use for advertising campaigns on major search engines.](https://www.g2.com/survey_responses/localiq-review-12908471)"** **Rating:** 5.0/5.0 stars *— Summer Kingcaid Hypnosis K.* [Read full review](https://www.g2.com/survey_responses/localiq-review-12908471) --- #### What Are G2 Users Discussing About LocaliQ? - [What is WordStream used for?](https://www.g2.com/discussions/what-is-wordstream-used-for) - [What is ReachEdge used for?](https://www.g2.com/discussions/what-is-reachedge-used-for) - 1 comment - [What is LOCALiQ?](https://www.g2.com/discussions/what-is-localiq) - 1 comment, 1 upvote - [What happened to ThriveHive?](https://www.g2.com/discussions/what-happened-to-thrivehive) - 1 comment - [What does ThriveHive do?](https://www.g2.com/discussions/what-does-thrivehive-do) - 1 comment ### 25. [Mercuri](https://www.g2.com/products/mercuri/reviews) Mercuri.cx is a customer communication management solution that helps businesses streamline and enhance their interactions with customers through SMS and WhatsApp channels. Mercuri.cx belongs to the customer communication management software category, designed for eCommerce businesses, service providers, and other customer-centric organizations. It is tailored to improve customer experience (CX) by offering efficient, reliable, and scalable communication solutions. By leveraging Mercuri.cx, businesses can send order confirmations, shipping notifications, promotional messages, and engage in two-way conversations with their customers. Main Features: 1. Multi-Channel Communication: Mercuri.cx supports both SMS and WhatsApp messaging, allowing businesses to reach their customers on their preferred platform. 2. Shared Inbox: This feature consolidates all customer interactions into a single interface, making it easier for support teams to manage and respond to inquiries. 3. Integration Capabilities: Mercuri.cx integrates seamlessly with popular eCommerce platforms like Shopify and Wix, as well as customer service tools like Gorgias and Microsoft Teams. 4. Automated Notifications: Businesses can automate the sending of important notifications, such as order confirmations and shipping updates, to keep customers informed in real time. 5. SMS and WhatsApp Marketing: Conduct targeted marketing campaigns through SMS and WhatsApp, reaching customers with personalized promotions and offers. 6. Automation Flows: Design and implement automated communication workflows that enhance efficiency and consistency in customer interactions. Benefits: 1. Enhanced Customer Engagement: With the ability to send personalized messages and respond to customer queries quickly, businesses can foster stronger relationships with their customers. 2. Increased Efficiency: The shared inbox and automation features reduce the manual workload on support teams, allowing them to focus on more complex customer issues. 3. Scalability: Mercuri.cx is designed to handle high volumes of messages, making it suitable for businesses of all sizes, from startups to large enterprises. 4. Improved Accuracy: The address validation feature ensures that orders are delivered to the correct addresses, minimizing delays and customer dissatisfaction. 5. Seamless Integration: By integrating with popular platforms, Mercuri.cx fits smoothly into existing workflows, providing a cohesive and efficient communication solution. Use Cases: 1. Order and Shipping Notifications: Keep customers informed about the status of their purchases with automated updates. 2. Customer Support: Manage customer inquiries and support requests efficiently with a unified inbox. 3. Marketing Campaigns: Reach out to customers with targeted promotions and offers via SMS and WhatsApp. 4. Address Verification: Confirm customer addresses to ensure accurate and timely deliveries. 5. Engagement Tracking: Monitor customer interactions and engagement metrics to refine communication strategies. Mercuri.cx stands out as a comprehensive solution for businesses aiming to enhance their customer communication processes. By providing a multi-channel platform with robust features and seamless integrations, it helps businesses improve customer satisfaction and operational efficiency. **Average Rating:** 4.7/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Mercuri?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 4.6/10 (Category avg: 8.5/10) - **Automation:** 5.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Mercuri?** - **Seller:** [Mercuri](https://www.g2.com/sellers/mercuri) - **Year Founded:** 2021 - **HQ Location:** Bangalore Urban, IN - **LinkedIn® Page:** https://www.linkedin.com/company/mercuricx (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Mercuri's Pros and Cons? **Pros:** - Easy Communication (1 reviews) - Integrations (1 reviews) ### What Do G2 Reviewers Say About Mercuri? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy communication** with integrated SMS and WhatsApp in Mercuri, enhancing collaboration and tracking. - Users value the **integrated SMS and WhatsApp capabilities** in Mercuri, enhancing communication within Microsoft Teams. #### What Are Recent G2 Reviews of Mercuri? **"[Great for SMS and WhatsApp Marketing](https://www.g2.com/survey_responses/mercuri-review-9972429)"** **Rating:** 4.5/5.0 stars *— Anand V.* [Read full review](https://www.g2.com/survey_responses/mercuri-review-9972429) --- **"[Solid WhatsApp API Service with Promising Future](https://www.g2.com/survey_responses/mercuri-review-9933419)"** **Rating:** 4.5/5.0 stars *— Parth A.* [Read full review](https://www.g2.com/survey_responses/mercuri-review-9933419) --- ## What Is SMS Marketing Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to SMS Marketing Software? - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) - [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) - [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) - [Push Notification Software](https://www.g2.com/categories/push-notification) - [Personalization Software](https://www.g2.com/categories/personalization) - [Email Template Builder Software](https://www.g2.com/categories/email-template-builder) - [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) --- ## How Do You Choose the Right SMS Marketing Software? ### What You Should Know About SMS Marketing Software ### SMS Marketing Software buying insights at a glance [SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing)) In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels. Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models. Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time. #### Top 5 FAQs from software buyers: - What is the best sms marketing software for high-volume campaigns? - How do sms marketing platforms handle compliance and opt-in management? - Which sms marketing solutions integrate with CRM and ecommerce tools? - How quickly can I launch campaigns using sms marketing software? - What features define the best sms marketing software for personalization? G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews). ### What are the top-reviewed SMS Marketing Software on G2? These are 5 of the top-reviewed sms marketing software: - [**Attentive**](https://www.g2.com/products/attentive/reviews) - Number of Reviews: 1,275 - Satisfaction: 99 - Market Presence: 95 - G2 Score: 97 - [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews) - Number of Reviews: 1,298 - Satisfaction: 50 - Market Presence: 94 - G2 Score: 72 - [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews) - Number of Reviews: 725 - Satisfaction: 77 - Market Presence: 67 - G2 Score: 72 - [**BirdEye**](https://www.g2.com/products/birdeye/reviews) - Number of Reviews: 3,900 - Satisfaction: 82 - Market Presence: 88 - G2 Score: 85 - [**Podium**](https://www.g2.com/products/podium/reviews) - Number of Reviews: 2,066 - Satisfaction: 79 - Market Presence: 95 - G2 Score: 87 Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in SMS Marketing Software **Feedback Pros: What Users Consistently Appreciate** **Easy campaign setup with intuitive dashboards and message scheduling workflows** - _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_ **High message delivery rates with reliable real time customer engagement tracking** - _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_ **Seamless integrations with crm ecommerce platforms streamline marketing automation processes** - _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_ **Cons: Where Many Platforms Fall Short** **Limited message customization options restrict advanced segmentation and personalization capabilities** - _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_ **Pricing structures become expensive quickly with high volume messaging campaigns** - _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review **Occasional delays or delivery inconsistencies impact time sensitive campaign performance** - _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_ ### My Expert Takeaway on SMS Marketing Software in 2026 What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys. The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools. I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking. The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale. ### SMS Marketing Software FAQs #### What is the best SMS marketing software for small businesses? Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored: - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features. - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability. - [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams. #### What is the most reliable SMS marketing platform for retailers? Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments: - [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance. - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data. - [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows. #### What is the best SMS marketing service with automation features? Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities: - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging. - [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale. - [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases. #### What are the benefits of SMS marketing software? SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates. #### Which software combines email and SMS marketing? Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose: - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data. - [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM. - [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows. ### Sources 1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Last Updated on:** March 19, 2026 --- ## What Are the Most Common Questions About SMS Marketing Software? *AI-generated · Last updated: June 3, 2026* ### Which SMS marketing service integrates with my CRM Based on G2 reviews, these products are commonly used when buyers want SMS tools that connect customer data, campaigns, and follow-up workflows. - [Attentive](https://www.g2.com/products/attentive) — Shopify-focused SMS with app integrations. - [Insider One](https://www.g2.com/products/insider-one) — trigger-based journeys across multiple channels. - [HighLevel](https://www.g2.com/products/highlevel) — built-in CRM for calls and texts. - [Birdeye](https://www.g2.com/products/birdeye) — two-way chat with integrated tools. ### What's the best service for SMS marketing Based on G2 reviews, these products are frequently highlighted for usability, campaign management, and customer communication workflows in SMS marketing. - [Attentive](https://www.g2.com/products/attentive) — segmented campaigns and journey automation. - [SlickText](https://www.g2.com/products/slicktext) — simple bulk texting and workflows. - [Textedly](https://www.g2.com/products/textedly) — mass messaging with scheduling features. - [Podium](https://www.g2.com/products/podium) — texting, reviews, and customer engagement. ### Most reliable SMS marketing platform for retailers Based on G2 reviews, these products are often associated with dependable campaign execution, audience targeting, and retail-focused customer messaging. - [Attentive](https://www.g2.com/products/attentive) — product launches, sales, and back-in-stock. - [Insider One](https://www.g2.com/products/insider-one) — multichannel retail journeys and segmentation. - [Birdeye](https://www.g2.com/products/birdeye) — text campaigns with client outreach. - [Podium](https://www.g2.com/products/podium) — customer texting and review capture. ### What should buyers look for in sms marketing companies According to verified users, buyers often look first at how easy the platform is to launch and manage. Across recent reviews, common evaluation points include campaign setup, audience segmentation, automation for recurring messages, reporting visibility, and support responsiveness. Integration strength also shows up repeatedly, especially for ecommerce stores, CRM tools, and email platforms. Buyers also pay close attention to whether messaging can be managed in one place across channels, and whether the product supports targeted outreach like reminders, promotions, or lifecycle campaigns. Review themes also suggest checking how well the platform handles workflows without requiring constant manual intervention. ### What features define modern SMS marketing According to verified users, modern SMS marketing is defined by a mix of speed, targeting, and automation. Recent reviews repeatedly mention segmentation, campaign scheduling, triggered journeys, analytics dashboards, and real-time messaging as core expectations. Buyers also seem to value AI assistance for copy creation, testing, or workflow setup, along with the ability to manage email and SMS together. Integration support is another recurring theme, especially with ecommerce platforms, customer data tools, and CRM systems. Many reviewers also highlight reporting, audience management, and the ability to personalize messages based on behavior or lifecycle stage as important features in current SMS marketing platforms.