Voxie Reviews & Product Details

​​In the world of franchising, many tech vendors are all flash and no substance, selling franchisors technology that is years behind the curve with poor support and weak features.

That’s not the case with Voxie—this company is one of, if not the best, vendors I’ve ever worked with. Their text messaging platform has saved our support team countless hours and brought in hundreds of thousands of dollars in revenue. On top of that, Voxie’s team is comprised of friendly professionals who get the job done and answer questions quickly. They’ve never left me or my team in the lurch.

Voxie is my gold standard when it comes to vendors. If you’re not using them as your text messaging solution, you’re making a mistake. Review collected by and hosted on G2.com.

Honestly, nothing. They've demonstrated their skill and professionalism again and again. Review collected by and hosted on G2.com.

We’ve just started using Voxie for our business and are already excited about all the features it offers. The platform is intuitive, and we’re especially looking forward to exploring its automation and customer engagement tools. So far, the customer service has been quick, kind, and incredibly efficient — a great start to what we hope will be a long-term partnership! Review collected by and hosted on G2.com.

One challenge we’ve run into is not being able to manually adjust opt-in or opt-out statuses for members who didn’t realize our texts are part of regular communication and not just mass marketing. It would be great to have more flexibility in managing those preferences, especially for members who accidentally opt out and still want to receive important updates. Review collected by and hosted on G2.com.

Voxie has helped our company to streamline communication with our clients and business partners. From setup to ongoing support, the team at Voxie has been responsive, professional, and experts in helping to optimize business workflows for our team. We find their product easy to use, adaptive, and enjoy the feedback provided to us from Voxie's platform. Review collected by and hosted on G2.com.

We haven't had any downsides to working with the team at Voxie, and we promote them to anyone who needs support in this area. Review collected by and hosted on G2.com.

Platform is easy to use, integration was seamless and quick, and our Customer Success Manager is extremely helpful. Shout out to Melissa! Review collected by and hosted on G2.com.

We've been with Voxie for over a year now and I honestly can't think of any negative feedback. Review collected by and hosted on G2.com.

At Inspire Foundation, our mission is to ignite and nourish change in our communities. It means the world to us when partners share the same goals. Voxie went above and beyone by providing their services for free to support a recent fundraising event. Their work helped us reach more people and drive engagement.

Voxie's stands apart from so many others b/c they combine their commitment to professional excellence with their commitment to give back. Their team is responsive above expectation in customer support, thoughtful in the way they integrate into "our world" and solutio-oriented from implementation through integration. Their platform was easy to use and a great solution for amplifying our message in a way that we could not have done without their partnership.

Simply stated, Voxie isn't just a technology partner or a marketing partner, they are a partner in purpose as well. Review collected by and hosted on G2.com.

That we just now discovered them as a partner. Review collected by and hosted on G2.com.

Leading procurement for our technology teams, I have seen firsthand how critical it is to choose the right partners. After working with a large and established legacy providor for years, we made the decision to switch to Voxie, and it has been one of the best decisions we have made for our franchisees.

The Voxie team is unmatched in their committment to excellence in both their product and their people. They are highly responsive, agile, and consistently deliver on our evolving needs.

The partnership feels like more than just a service providor relationship; its been a true collaboration. Voxie quickly set itself apart, and I firmly believe they are on their way to beocming the gold standard for technology partnerships in the franchisee space. For any franchise brand looking to elevate their strategy and operations, Voxie is definitly a partner you can depend on to deliver. Review collected by and hosted on G2.com.

My only wish is that the Voxie product and support team could replicate their customer service in my other technology partners! Review collected by and hosted on G2.com.

We use Voxie daily to engage with current and prospective customers as well as our staff. It integrates well with our existing systems and has become indispensible to our operations. Review collected by and hosted on G2.com.

The only downside is the cost. It's not inexpensive. Review collected by and hosted on G2.com.

Voxie is easy to use, great features. Significant improvement over our previous vendor, Text Request. Review collected by and hosted on G2.com.

I wish it were a little less expensive, but other than that it's great. Review collected by and hosted on G2.com.

Have consulted with several franchise brands who implimented Voxie and the feedback is tremendous. They work well for Home Service, Commercial Service, Food and Beverage, as well as personal services and much more. They have a "Franchise HUB" that is the best designed franchise ready texting solution ive come across. Other things I like about them: Modern, easy to use tech, great team, and high quality support to make franchise operators happy and make the franchisor look good to their operators as well. Review collected by and hosted on G2.com.

More brands in our network dont use them Review collected by and hosted on G2.com.

As Director of Events and Brand at Intown Golf Club, Voxie has been vital in keeping our members updated on events and announcements. It's incredibly easy to use and makes communication seamless.

The Success team is outstanding - always helpful and productive. Voxie has definitley improved our member engagement and enhanced the club experience. Highly recommend! Review collected by and hosted on G2.com.

The only downside is that we're not yet setup to automatically update our member database information with our other systems, so i have to always manually import phone numbers to keep the lists current - but hopefully that will change once we upgrade on the non-Voxie side of things. Review collected by and hosted on G2.com.