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G2 recognized Close
Close

By Close

4.7 out of 5 stars

How would you rate your experience with Close?

Close Pricing Overview

Free Trial

G2 Deals Offer

Exclusive savings on Close through G2 Deals

Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. G2 users receive a 20%, one-time discount off first billing cycle for new Close customers. Offer expires December 31, 2026.

How to claim this offer

Enter code G2Close20 at checkout. You will receive 20% off your first month (if paying monthly) or 20% off your total annual subscription (if paying annually).

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Close Pricing Reviews

(2)
Verified User in Farming
UF
Small-Business (50 or fewer emp.)
"Time savings of the Close CRM package"
What do you like best about Close?

The ability for the whole team to see what is happening with a customer up to the minute and also be able to see and hear the communications first hand. Also the AI feature is great to record notes. I use this system for making calls and sometimes have trouble making out exactly what was said. The AI notes sometimes pick up something that I heard entirely different. Great for accuracy. Review collected by and hosted on G2.com.

What do you dislike about Close?

Sometimes it is painful to hear my calls as I sound unprepared and stumble over my words. I guess this is really a benefit since it makes me try to be better on the next call. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Great software. Awful support. Billing is misleading and extremely confusing."
What do you like best about Close?

I think it is feature rich but confusing. Review collected by and hosted on G2.com.

What do you dislike about Close?

Support is awful. No phone number to call. You email and at the companies convenience, not the clients they email you back. I try to set up a scheduled call a day after I needed to speak to somebody and I was on another call so i missed the meeting, further proving my point that customer service is not good and not at my the client's convenience. Tech companies don't believe in phone support and its insanely frustrating. Not good. The advertised plans make it seem like all these features are included. They are not. It is misleading. I have no idea how billing works with text and phone features. My invoices and receipts are not itemized and Im given articles to do my own research and try to figure out. Not happy at all. I am committed to the software at this point. So I use Grok AI to give me instructions on how to do things in Close. I have to go to a third party solution for help. AI is not always helpful either. It would be nice to connect with a human via phone and have a 2 minute conversation instead of stretch it out for days. Review collected by and hosted on G2.com.

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