# Best Enterprise Shipping Software

  *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)*

   Products classified in the overall Shipping category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Shipping to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Shipping category.

In addition to qualifying for inclusion in the Shipping Software category, to qualify for inclusion in the Enterprise Business Shipping Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.





## Category Overview

**Total Products under this Category:** 241


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 4,900+ Authentic Reviews
- 241+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Shipping Software At A Glance

- **Best for Small Businesses:** [Sendcloud](https://www.g2.com/products/sendcloud/reviews)
- **Best for Mid-Market:** [parcelLab](https://www.g2.com/products/parcellab/reviews)
- **Best for Enterprise:** [parcelLab](https://www.g2.com/products/parcellab/reviews)
- **Highest User Satisfaction:** [Easyship](https://www.g2.com/products/easyship/reviews)
- **Best Free Software:** [ShipStation](https://www.g2.com/products/shipstation/reviews)


---

**Sponsored**

### SKUSavvy

Turn Your Warehouse Chaos into a Visual Command Center SKUSavvy isn’t just a WMS; it is the visual brain of your fulfillment operation. We replace the cognitive load of spreadsheets and clunky lists with a 3D visual map of your entire warehouse. By mirroring the physical world on a digital screen, we tap into your team’s natural visual intuition—making complex tasks like check-in, put-away, and wave picking feel like a game rather than a chore. Unlock "Flow State" Fulfillment Eliminate the friction that kills efficiency. SKUSavvy is natively mobile and device-agnostic, untethering your team from workstations so they can flow through the warehouse with precision. From smart routing that cuts travel time to automated bin replenishment that prevents pick-path bottlenecks, every movement is optimized to lower costs and double your shipping speed. Scale Without the Growing Pains Growth shouldn't mean guessing. We empower you with an intelligent inventory lifecycle that predicts exactly what you need before you need it. By automating purchasing based on real-time order velocity and lead times, SKUSavvy ensures you are never overstocked or out of stock—just perfectly poised for the next sale. Zero Risk. Maximum Reward Stop paying for software you hope will work. Get your first \*\*50 orders free every month\*\*, with no credit card required and the freedom to cancel anytime. You can be fully set up and shipping like a pro in as little as a week. Start Now



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=374&secure%5Bdisplayable_resource_id%5D=374&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=374&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=167084&secure%5Bresource_id%5D=374&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshipping%3Fpage%3D3&secure%5Btoken%5D=b161544ce2a4276d9496e0ac4a8bc62cce87496e9671a4aa6dff0303d11756bd&secure%5Burl%5D=https%3A%2F%2Fwww.skusavvy.com%2Fshopify-plus&secure%5Burl_type%5D=custom_url&secure%5Bvisitor_segment%5D=180)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [parcelLab](https://www.g2.com/products/parcellab/reviews)
  parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 250

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Order tracking:** 9.5/10 (Category avg: 8.9/10)
- **Bar codes:** 8.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.1/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [parcelLab](https://www.g2.com/sellers/parcellab)
- **Company Website:** https://parcellab.com/
- **Year Founded:** 2015
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @parcellab_en (1,023 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/parcellab (159 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Customer Service Agent
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 56% Mid-Market, 25% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (66 reviews)
- Tracking Efficiency (51 reviews)
- Tracking (48 reviews)
- Customer Experience (41 reviews)
- Tracking Ease (41 reviews)

**Cons:**

- Tracking Issues (21 reviews)
- Missing Features (14 reviews)
- Limited Functionality (13 reviews)
- Limited Customization (12 reviews)
- Complexity (10 reviews)

### 2. [Narvar](https://www.g2.com/products/narvar/reviews)
  Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 166

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Order tracking:** 8.6/10 (Category avg: 8.9/10)
- **Bar codes:** 6.8/10 (Category avg: 8.5/10)
- **Shipment reports:** 7.6/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Narvar Inc.](https://www.g2.com/sellers/narvar-inc)
- **Company Website:** https://www.narvar.com
- **Year Founded:** 2012
- **HQ Location:** San Mateo, US
- **Twitter:** @narvarinc (1,440 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/narvar (378 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 40% Mid-Market, 23% Small-Business


#### Pros & Cons

**Pros:**

- Customer Experience (59 reviews)
- Ease of Use (58 reviews)
- Tracking (49 reviews)
- Tracking Efficiency (44 reviews)
- Customization (37 reviews)

**Cons:**

- Limited Customization (23 reviews)
- Limited Functionality (22 reviews)
- Poor Customer Support (21 reviews)
- Difficult Setup (17 reviews)
- Complexity (16 reviews)

### 3. [ClickPost](https://www.g2.com/products/clickpost/reviews)
  ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 133

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Order tracking:** 9.4/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [ClickPost](https://www.g2.com/sellers/clickpost)
- **Company Website:** https://www.clickpost.ai/
- **HQ Location:** Recife , Pernambuco
- **Twitter:** @ClickPost (200 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/playnaweb/about (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Product Manager
  - **Top Industries:** Apparel & Fashion, Consumer Goods
  - **Company Size:** 58% Mid-Market, 20% Small-Business


#### Pros & Cons

**Pros:**

- Tracking (44 reviews)
- Ease of Use (42 reviews)
- Customer Support (35 reviews)
- Service Quality (24 reviews)
- Real-time Tracking (23 reviews)

**Cons:**

- Limited Customization (7 reviews)
- Missing Features (7 reviews)
- Delay Issues (6 reviews)
- Tracking Issues (6 reviews)
- Delays (5 reviews)

### 4. [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews)
  Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now. Or you can oversee those employees' shipments with Shipping Administration, a feature of FedEx Ship Manager at fedex.com that allows a single administrator or a group of users who are assigned administrative privileges to centrally manage and control shipments that are processed by individuals from different locations within your company. With Shipping Administration, an administrator can configure shipping options, restrict services, customize reference information and run reports on the shipping activity of users throughout the company.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 88

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Order tracking:** 9.2/10 (Category avg: 8.9/10)
- **Bar codes:** 9.1/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.1/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [FedEx](https://www.g2.com/sellers/fedex)
- **Year Founded:** 2000
- **HQ Location:** Memphis, Tennessee
- **Twitter:** @FedEx (321,705 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fedex/ (179,805 employees on LinkedIn®)
- **Ownership:** FDX

**Reviewer Demographics:**
  - **Top Industries:** Retail, Information Technology and Services
  - **Company Size:** 62% Small-Business, 21% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Experience (2 reviews)
- Centralized Management (1 reviews)
- Cost Saving (1 reviews)
- Ease of Use (1 reviews)
- Efficiency Improvement (1 reviews)

**Cons:**

- Carrier Limitations (2 reviews)
- Lack of Automation (1 reviews)
- Missing Features (1 reviews)
- Shipping Issues (1 reviews)

### 5. [FarEye](https://www.g2.com/products/fareye/reviews)
  FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 234

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Order tracking:** 9.8/10 (Category avg: 8.9/10)
- **Bar codes:** 9.3/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.5/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [FarEye](https://www.g2.com/sellers/fareye-209791b6-6352-4f97-9c80-5521a8c38dc4)
- **Year Founded:** 2013
- **HQ Location:** Chicago, Illinois
- **Twitter:** @FarEye (1,351 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fareye/ (573 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** GPS Engineer, Area Manager
  - **Top Industries:** Transportation/Trucking/Railroad, Logistics and Supply Chain
  - **Company Size:** 64% Enterprise, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (63 reviews)
- Tracking (54 reviews)
- Features (39 reviews)
- Customer Support (29 reviews)
- Real-time Tracking (29 reviews)

**Cons:**

- Slow Performance (34 reviews)
- Technical Issues (33 reviews)
- Slow Loading (21 reviews)
- Tracking Issues (14 reviews)
- Syncing Issues (13 reviews)

### 6. [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews)
  ShippyPro is an AI-powered shipping automation platform that helps companies reduce shipping costs, eliminate manual processes, and turn delivery into a real competitive advantage. ShippyPro provides the AI tools and APIs to manage shipping, track deliveries, and optimize logistics at any scale, directly integrated to over 190+ carriers. With a single platform, teams gain end-to-end visibility and control over shipping by: - Automating delivery operations across multiple carriers and countries, reducing manual work, errors, and operational complexity - Improving the post-purchase experience with branded tracking that proactively informs customers and reduces customer service tickets - Leveraging shipping data and analytics to monitor performance, compare carriers, track SLAs, and make better cost and service decisions - Analyzing carrier invoices to identify discrepancies, prevent overcharges, and recover hidden costs that directly impact margins As a result, ShippyPro customers typically achieve: - Up to 60% reduction in order fulfillment time - Around 30% fewer shipping errors - Up to 80% fewer clicks per shipment, enabling teams to process 50% more orders per hour - Measurable shipping cost savings, thanks to data-driven carrier optimization and invoice discrepancy detection


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 92

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Order tracking:** 9.4/10 (Category avg: 8.9/10)
- **Bar codes:** 9.2/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [ShippyPro](https://www.g2.com/sellers/shippypro-2a92d1fa-82d6-4171-bdd5-848029642408)
- **Company Website:** https://www.shippypro.com
- **Year Founded:** 2016
- **HQ Location:** Florence, IT
- **Twitter:** @shippypro_ (71 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shippypro/ (70 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Apparel & Fashion, Retail
  - **Company Size:** 55% Small-Business, 32% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (27 reviews)
- Carrier Integration (15 reviews)
- Customer Support (14 reviews)
- User Interface (12 reviews)
- Integrations (11 reviews)

**Cons:**

- Slow Performance (7 reviews)
- Lack of Clarity (6 reviews)
- Complexity (4 reviews)
- Expensive (4 reviews)
- Integration Issues (4 reviews)

### 7. [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews)
  Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses to significantly reduce transportation costs, lower carbon footprint, enhance customer experiences, boost delivery productivity, and drive seamless cross-border freight movement. Shipsy's 350+ team is based out of India, Dubai, Riyadh, Africa, Netherlands, and Indonesia serving 230+ customers across the globe. Shipsy tracks 650,000+ containers per month, procures freight worth $150mn+ per month, and powers 60mn+ parcels per month. On a broader perspective, Shipsy has integrations with 64+ major shipping lines, 50+ third-party logistics companies, 300+ freight forwarders, 50+ customs agents, and a network of over 20,000 global shippers. In 2023, Shipsy expanded its portfolio by acquiring Stockone, a cloud-based warehouse management software (WMS). It enables brands and e-commerce companies to manage fulfillment operations at scale. With decades of experience designing, implementing, and running supply chains, Stockone has built a robust feature-rich platform and integrates seamlessly with other systems to easily fulfill orders.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 156

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Order tracking:** 8.8/10 (Category avg: 8.9/10)
- **Bar codes:** 8.8/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.8/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Shipsy](https://www.g2.com/sellers/shipsy)
- **Year Founded:** 2015
- **HQ Location:** Gurgaon, Haryana
- **LinkedIn® Page:** https://www.linkedin.com/company/9473746/ (391 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Assistant Manager
  - **Top Industries:** Logistics and Supply Chain, Retail
  - **Company Size:** 50% Enterprise, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Satisfaction (2 reviews)
- Service Quality (2 reviews)
- Analytics (1 reviews)
- Analytics Dashboard (1 reviews)
- Attentive (1 reviews)

**Cons:**

- Delay Issues (1 reviews)
- Delays (1 reviews)
- Delivery Delays (1 reviews)
- Long Waiting Time (1 reviews)
- Scheduling Issues (1 reviews)



## Parent Category

[Supply Chain & Logistics Software](https://www.g2.com/categories/supply-chain-logistics)



## Related Categories

- [Inventory Control Software](https://www.g2.com/categories/inventory-control-software)
- [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions)
- [Returns Management Software](https://www.g2.com/categories/returns-management)



---

## Buyer Guide

### What You Should Know About Shipping Software

### What is Shipping Software?

Shipping software is designed to streamline the entire shipping process from label creation to destination arrival. By integrating with an e-commerce platform, shipping software can provide accurate shipping calculations for your products, create shipping labels, and ensure your shipments are compliant under international, federal, and state laws.

Key Benefits of Shipping Software

- Manage shipping orders as they arrive
- Compare rates from a variety of shipping carriers
- Generate shipping documents such as labels and invoices
- Receive shipping discounts based on number of orders

### Why Use Shipping Software?

With the number of online consumers increasing every day, businesses cannot afford to fall behind in the efficiency of their shipping operations, especially when customers so often abandon their shopping cart and choose to not purchase a product because of shipping concerns. This can include too high of a shipping price, too long of a shipping time, or simply that the business is unable to ship to their location. In this regard, if customers are willing to purchase a product, businesses must guarantee that they are able to provide multiple shipping options at low prices and deliver convenience along with their products. Shipping software can save businesses and consumers both money and time.

**Save money —** Shipping software offers steep discounts for retailers and e-commerce sites. This is an incentive that is given to retailers so they choose their shipping solution. Different solutions offer different discounts; while some software may offer free shipping up to fifty orders a month, others offer better discounts for high-volume shipments (unlimited monthly orders). Before choosing a software, make sure to evaluate how many shipments are made on a monthly basis.

**Save time —** Businesses that ship products every day have to determine the shipping cost of each order by adding the weight and dimensions of each product and then calculating how much it costs to ship to a certain location. Manually calculating the shipping cost on each order can take up plenty of time. Shipping software, on the other hand, automatically calculates the cost and presents customers with the best shipping options. This saves time for businesses and provides the most affordable option for consumers.

### Who Uses Shipping Software?

**E-commerce sites —** E-commerce sites can benefit from shipping software by eliminating cart abandonment and optimizing the final stages of the purchasing cycle. Oftentimes, consumers abandon their carts when they realize the cost and time that is associated with shipping. Shipping software provides discounts to e-commerce sites that ship out a high volume of products, since they often have working relationships with third-party logistics providers. This enables these websites to access the best shipping rates and offer them to their consumers.

**Third-party logistics providers —** Third-party logistics providers have a symbiotic relationship with e-commerce sites. Businesses such as FedEx and UPS provide e-commerce companies such as Amazon with a streamlined supply chain, while e-commerce companies provide third-party logistics providers with the customers to drive revenue. An effective logistics provider will provide excellent service and shipping analytics to display that orders were shipped and received in a timely manner. Shipping software helps these companies with route optimization, order tracking, and rate management.

**Retailers —** Although it is more popular for e-commerce sites to connect with third-party logistics providers to ship customer orders, some retail companies are choosing the “ship from store" method. This is a fulfillment process in which brick-and-mortar stores make the physical store a distribution hub and ship orders straight from the store. Since this method relies on the product being available in the on-premises inventory, it’s important to make sure that your inventory integrates with a shipping software solution. This will help retailers track and manage inventory in a way that correlates with customer demand.

### Kinds of Shipping Software

**Multi-carrier shipping —** Multi-carrier shipping enables shippers and exporters to choose between different carriers. This software allows shippers to compare rates, transit times, and arrival speed for each individual carrier, thus letting them choose the most efficient and valuable shipping option. This type of software is typically used by shippers who export a high volume of products.

**E-commerce shipping —** E-commerce shipping solutions integrate across online marketplaces such as Amazon and eBay. These are intended to help sellers leverage consumers' buying decisions to influence better shipping strategies. If consumers are consistently choosing two-day shipping, then sellers can use this data to shape their strategy around optimizing a two-day shipping time.

**Freight broker —** Businesses that are involved with selling and transporting freight should look into freight broker software. This software helps freight brokers manage freight loads, communicate with carriers, dispatch drivers, and invoice customers.

### Shipping Software Features

**Shipping labels —** Any business that ships products must make sure their products meet shipping regulations, help consumers identify shipments, and maintain compliance with environmental health and safety standards. With shipping label creation, businesses can ensure all of these needs are met, as well as save time and money, by printing shipping labels straight from their desktops.

**Order management —** Order management tools can help both consumers and businesses track and manage the orders that they’ve placed. If a customer needs to return or edit the address on an order, businesses can automatically be notified of this and make adjustments accordingly.

**Rate management —** A good shipping solution will offer rate discounts for businesses. These discounts can sometimes range up to 70%. This allows businesses to offer better shipping rates to consumers, which increases the likelihood that they will complete their order.

**Reporting tools —** An important feature of shipping software is advanced metrics reporting. With shipment history, users can visualize key metrics that indicate where the most shipments are going and how much each shipment costs. This can influence decisions like establishing shipping centers in high volume areas and using predictive modeling to forecast how much shipping will continue to cost for your business based on historical data.

**Drop shipping —** Drop shipping refers to shipping products that stores don’t have stocked on site. Instead, third-party logistics providers ship those products directly to the consumer. This can save money for businesses since they don’t need to establish a physical store to stock all their inventory. Shipping software offers seamless fulfillment for drop shipping and can facilitate orders between businesses and third-party logistics providers. While this certainly saves time and money for businesses, businesses should understand that it also gives more shipping visibility to the third-party supplier who is shipping your product. This way, if there is an issue with the order, the consumer must contact the third-party and solve the issue through them.

### Trends Related to Shipping Software

**Machine learning —** Shipping software with built-in machine learning capabilities can be leveraged to identify customer habits. If a customer chooses a specific method of shipping from an online store, the shipping software can automatically import that info and create a profile for that customer. Then the next time the customer checks out, the shipping information can automatically be input for the customer. Deep learning algorithms can also provide businesses with information based on where products are most often being shipped. This can help provide users with information on where they can establish warehouses for seamless shipping.

### Software and Services Related to Shipping Software

[**Inventory control**](https://www.g2.com/categories/inventory-control) **—** Inventory control software manages a business’ physical inventory by providing insight into the amount of each product that is still available. This is a critical factor that goes into determining if a product can even be shipped. Businesses would be wise to integrate shipping and inventory control to provide accurate assessments of how much stock they have.

[**Route planning**](https://www.g2.com/categories/route-planning) **—** Route planning software is used to define, manage, and optimize delivery routes for various geographical regions and types of transportation. Once integrated into a shipping software, businesses can track shipping performance and evaluate key metrics to improve their shipping strategy. Key features such as pickup management, vehicle evaluation, and automated schedule planning can help home in on different ways to optimize route patterns. Once companies understand how to improve their shipping times, they can offer better service to their customers and improve the overall efficiency of their business.

[**Accounting software**](https://www.g2.com/categories/accounting) **—** Integrating your shipping software with accounting software provides businesses with a more streamlined system for processing payments and handling finances. With this system in place, users can analyze how their shipping software is affected by their finances and make changes if need be.

[**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** E-commerce platforms are the central hub that sparks all shipping operations. When customers checkout of an e-commerce site with a slew of products, the shipping software can present all the types of shipping options for them so they can choose one that meets their needs.