2Ship Reviews & Product Details

2Ship Overview

What is 2Ship?

2Ship is an online, multi-carrier shipping platform built for business and consumers Relieve your stress around deciding which carrier's service you should choose for every shipment. All your carriers and rates in ONE list Never overpay again for shipping and break free from shipping in the dark Simply select the best price and service for all your shipping needs or have 2Ship do it automatically.

2Ship Details
Website
Discussions
2Ship Community
Languages Supported
German, English, French, Hebrew, Italian, Spanish
Product Description

2Ship Solutions develops logistics and e-commerce software and applications that helps increase productivity, save time, and reduce human error.


Seller Details
Seller
2Ship Solutions
Company Website
Year Founded
2009
HQ Location
Concord, ON
Twitter
@2Ship
45 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Show More

2Ship Screenshots

Answer a few questions to help the 2Ship community
Have you used 2Ship before?
Yes

2Ship Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Popular Mentions
Showing 12 2Ship reviews
Popular Mentions
Showing 12 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Region
Already have 2Ship?
Write a Review
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Solution for everyone, works with all the courier and offers same day shipping.

Fast and prompt service with any issues relating to the site. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I dislike about 2ship and it's service. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Fast service and support.

All courier in one portal.

1 login to view all prices and courier.

Same day shipping provided if needed.

Cheaper price than most courier. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Rather than set up profiles with all couriers and have a huge number of logins 2ship provides one access to all couriers. Review collected by and hosted on G2.com.

Show More
Show Less
UW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

no hassle shipment solutions, and good tracking of shipments Review collected by and hosted on G2.com.

What do you dislike?

When calling in to customer service, which I had to do only once. People there should be a little more willing to help and fix the issue rather than just say it back to the customer, you made a mistake.

Well, that is the reason we are calling to FIX IT! but generally calling in is not required it is pretty simple to use and fix problems. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

reliable shipping Review collected by and hosted on G2.com.

Show More
Show Less
Response from Michael Girgis of 2Ship

Thank you for the nice feedback. We're happy to see that you find 2Ship to be a hassle-free solution. We worked hard to make the shipping interface easy to use and contain all your same day/next day and LTL carriers all in one place. The tracking functionality is pretty good as you have noted, customers love how they can track all shipments with all their carriers in one screen. They never have track one shipment at a time and it's a thing of the past! Sorry to hear you had this experience and we have to say that is out of the ordinary. We have a 4,5/5 star rating for customer support and typically we get glowing reviews about our technical support team.

Technician
Telecommunications
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The ease of use and convenience of the service. Review collected by and hosted on G2.com.

What do you dislike?

I've never had an issue with using 2ship. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to ship a package without having to sign in to multiple websites to check prices. Review collected by and hosted on G2.com.

Show More
Show Less
Technition
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Would be much more better if the pick up was more accessible and easy to adjust. And i like how there are many options available Review collected by and hosted on G2.com.

What do you dislike?

Canada post does not know about this. It would be much better if they worked on this together Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

canada post doesn't realize these third party websites to order Review collected by and hosted on G2.com.

Show More
Show Less
Response from Michael Girgis of 2Ship

Thank you for the great feedback Umair. We're pleased to say that we now have easy pick options that make it more accessible from the main shipping screen. You can arrange a pick up for your package without calling it in. Lastly, you will find 2Ship to be one of Canada Post's approved TMS partners on their partner page.

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

the layout of the old onHold ship screen, Clean and fits my browser window nicely. The new version is too cluttered to use on screen. Review collected by and hosted on G2.com.

What do you dislike?

That awful chat tab. It's always in the way, and it's always offline for the afternoon shift. Dislike the response time when the 2ship server goes down. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our department was able to eliminate the need to deliver shipping labels by courier. Huge savings in time and money. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Michael Girgis of 2Ship

Thank you for the great feedback Chris. The new 2Ship interface for on hold is going to be improved and glad you like using this functionality to help you create labels in batches saving you time! The support team can change the positioning of the chat box and you can just make that request to them and our support is available from 9-6 EST, so we're there in the afternoon. Glad that the email label functionality has saved you time and money!

Relationship Cooordinator
Legal Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I really like the ease of the system and the reports that it gives me. I can track when shipments are delivered and when they are not Review collected by and hosted on G2.com.

What do you dislike?

I have to hand type the complete address in Review collected by and hosted on G2.com.

Recommendations to others considering the product:

great and easy system to use to save money Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

tracking of deliveries making it on time and what we are being charged for Review collected by and hosted on G2.com.

Show More
Show Less
Response from Michael Girgis of 2Ship

Thank you for the great feedback Mike. We're pleased to see that you are making good use of the trackability function. This gives users to track all shipments with carriers that are connected to 2Ship. The full address can be captured from the database that you import into 2Ship and would be happy to show you how so you wouldn't have to enter this manually.

AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Working with the implementation team to integrate 2-Ship into our existing customer software was extremely easy and professional. During the testing phase, they were always open to changes and suggestions of improving the integration. Review collected by and hosted on G2.com.

What do you dislike?

On occasion, the rating can be slow, but that is not always the problem of the software. Carrier Company sites to provide the rates are sometimes to blame. (IE: UPS, Purolator, CPC) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We replaced an existing system which was extremely tedious to try and keep up to date. 2-Ship more than exceeded our needs. Creating Third Party billing shipments now very easy. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Michael Girgis of 2Ship

Thank you for the awesome review! You are 100 % regarding Purolator and CPC, their web service tends to be a little slower sometimes. however, they recognize this and looking to improve their service.

IA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the intuitive interface and ease of use to adjust data and see updated rates quickly Review collected by and hosted on G2.com.

What do you dislike?

Inability to create FAK groups where the "rated as" class falls inside another FAK group Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Think bigger than your current solution. The 2Ship development team are always adding new functionality not found in other solutions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Providing a harmonized environment where many users can create shipments and have all information consolidated for reporting Review collected by and hosted on G2.com.

Show More
Show Less
AT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy to use, allows for instant comparison of different rates , services and carriers - Review collected by and hosted on G2.com.

What do you dislike?

I like it, not much to dislike, prefer cheaper white label format Review collected by and hosted on G2.com.

Recommendations to others considering the product:

highly recommend 2ship for any one in ecommerce,, retail and distribution Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

2ship allows us to rate shop and dispatch in a one shop platform. 2Ship allows us to compare services and prices in one go, allowing us to make the best possible dispatching discussion while maximizing profit Review collected by and hosted on G2.com.

Show More
Show Less
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The staff was easy to work with and gave attention to fine details we may have missed. Review collected by and hosted on G2.com.

What do you dislike?

Confusing to launch our fairly simple website, but there are lots of parameters in which we have to work. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Created a link from our old site to our new 2Ship site. Better looking. Able to pull accurate reports and site is simple to manage. Review collected by and hosted on G2.com.

Show More
Show Less
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We have a small online business and finally can easyily fulfill, print labels and ship with just a few simple steps! We can also track all orders and include notes easily so our customer service has improved as well. Review collected by and hosted on G2.com.

What do you dislike?

Nothing yet! We are so pleased with this improvement in our systems! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Streamlined shipping and label printing Review collected by and hosted on G2.com.

Show More
Show Less
CT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The team at 2Ship have been great with following up with alternatives and ideas to help my business. Review collected by and hosted on G2.com.

What do you dislike?

That I am not able to use them for more services. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Providing shipping alternatives. They allow me to use my rates and their rates to find the best options Review collected by and hosted on G2.com.

Show More
Show Less