# Best  RCS Business Messaging Software - Page 2

*By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)*


Rich communication services (RCS) business messaging software allows organizations to send dynamic and interactive messages that go far beyond standard [SMS marketing software](https://www.g2.com/categories/sms-marketing). RCS messages contain rich media such as carousels, videos, cards, high-resolution images, branded templates, and more, creating engaging messages that are delivered directly to consumers via their mobile devices. The RCS messaging protocol enables enhanced messaging experiences, offering opportunities for more advanced analytics to track message delivery, engagement, customer journeys, and conversions.

Unlike SMS, RCS provides a branded and verified communication channel between businesses and consumers. To enable RCS business messaging (RBM), organizations must complete RCS agent registration and verification, a process managed by mobile carriers and approved verification authorities to confirm the business’s identity, brand information, and message content compliance. Once approved, messages are sent from a verified sender profile that displays brand identifiers such as names, logos, and checkmarks. This process ensures secure message delivery, builds consumer trust, and drives stronger engagement and long-term brand loyalty.

These tools are commonly used by marketing teams to run promotional campaigns or create personalized customer journeys that encourage customers to engage and take action. Customer support teams also leverage RCS as a two-way messaging channel by employing RCS agents to interact with customers in real-time.

RCS business messaging software works alongside other mobile communication tools, such as SMS marketing software, [mobile marketing software](https://www.g2.com/categories/mobile-marketing), [push notification software](https://www.g2.com/categories/push-notification), and [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), serving as an additional [marketing automation](https://www.g2.com/categories/marketing-automation) channel.

To qualify for inclusion in the Rich Communication Services (RCS) Business Messaging software category, a product must:

- Deliver interactive, branded messaging that contains rich media (e.g., videos, cards, carousels, buttons, structured replies, etc.), providing an app-like experience beyond standard SMS
- Provide companies with a customizable, branded, and verified sender business profile with a name, logo, and checkmark
- Support transactional alerts (like reminders and notifications), promotional campaigns, and conversational RCS for two-way messaging
- Offer real-time analytics and reports that track delivery, open rates, engagement, and conversion actions






## G2 Grid® for  RCS Business Messaging Software
![G2 Grid® for  RCS Business Messaging Software plotting products by satisfaction and market presence](https://www.g2.com/categories/rcs-business-messaging/grids.png?focus%5B%5D=88175&focus%5B%5D=74966&focus%5B%5D=62679&focus%5B%5D=2574)
Highlighted products: Attentive, MSG91, Salesmsg, and Listrak.
Underlying data: [Grid® JSON](https://www.g2.com/categories/rcs-business-messaging/grids.json?focus%5B%5D=attentive&focus%5B%5D=msg91&focus%5B%5D=salesmsg&focus%5B%5D=listrak)


## How Many  RCS Business Messaging Software Products Does G2 Track?
**Total Products under this Category:** 45

### Category Stats (Jul 2026)
- **Average Rating**: 4.57/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Clerk Chat (+0.37%) - Among all products in this category, Clerk Chat recorded the largest rating increase compared to last month
*Last updated: July 20, 2026*


## How Does G2 Rank  RCS Business Messaging Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 13,900+ Authentic Reviews
- 45+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which  RCS Business Messaging Software Is Best for Your Use Case?

- **Leader:** [Attentive](https://www.g2.com/products/attentive/reviews)
- **Highest Performer:** [MSG91](https://www.g2.com/products/msg91/reviews)
- **Easiest to Use:** [Listrak](https://www.g2.com/products/listrak/reviews)
- **Top Trending:** [Listrak](https://www.g2.com/products/listrak/reviews)
- **Best Free Software:** [Attentive](https://www.g2.com/products/attentive/reviews)


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---

## What Are the Top-Rated  RCS Business Messaging Software Products in 2026?
### 1. [EnableX](https://www.g2.com/products/enablex-programmable-cloud/reviews)
EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade platform seamlessly integrates voice, video, and text messaging into web, desktop, and mobile applications through developer-friendly APIs and SDKs, ensuring effortless connectivity across channels and platforms, including SMS, WhatsApp, RCS, Instagram, and Facebook Messenger. Beyond traditional communications, EnableX enhances customer interactions with AI-powered solutions like FaceAI which offers real-time facial and emotion recognition, and Text-to-Speech (TTS) for natural, emotion-aware customer interactions. These advanced capabilities drive intelligent automation, personalised engagement, and richer conversational experiences. Trusted by telecom operators, enterprises, service providers, and system integrators worldwide, EnableX offers transparent pricing, flexible deployment options (public, private, or on-premise), and white-label solutions that provide businesses with full control over their communication infrastructure. With EnableX, businesses can focus on what matters most: delivering seamless, intelligent, and engaging customer interactions with ease and efficiency.


**Average Rating:** 4.6/5.0
**Total Reviews:** 169

**Who Is the Company Behind EnableX?**

- **Seller:** [VCLOUDX](https://www.g2.com/sellers/vcloudx)
- **Year Founded:** 2017
- **HQ Location:** Singapore
- **Twitter:** @EnablexIo (108 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18241218/ (43 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 52% Small-Business, 31% Mid-Market


#### What Are EnableX's Pros and Cons?

**Pros:**

- Ease of Use (31 reviews)
- Easy Integration (14 reviews)
- Easy Integrations (13 reviews)
- Video Quality (13 reviews)
- Easy Setup (12 reviews)

**Cons:**

- Poor Documentation (9 reviews)
- Limited Features (8 reviews)
- Limited Customization (6 reviews)
- Audio Issues (4 reviews)
- Missing Features (4 reviews)


### What Do G2 Reviewers Say About EnableX?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of EnableX, enabling quick development and deployment of applications effortlessly.
- Users appreciate the **easy integration** of EnableX, making it simple to perform all video integration needs.
- Users appreciate the **easy API integrations** of EnableX, enjoying seamless functionality with minimal coding required.
- Users commend the **high video quality** of EnableX, appreciating its fast and easy-to-use communication features.
- Users appreciate the **easy setup** of EnableX, allowing quick integration and deployment of applications within hours.

**Cons:**

- Users find the **poor documentation** of EnableX frustrating, wishing for clearer guidance and structured examples for better implementation.
- Users highlight the **limited features** of EnableX, noting missing integrations and essential functionalities like chat.
- Users find the **limited customization** options in EnableX restrictive, affecting their ability to tailor solutions effectively.
- Users experience **audio issues** during low network conditions, affecting the overall quality and performance of EnableX.
- Users feel the lack of **missing features** like background effects and chat options limits EnableX's functionality.

#### What Are Recent G2 Reviews of EnableX?

**"[This is a very best Video call app for corporates meetings and webinar](https://www.g2.com/survey_responses/enablex-review-9978410)"**

**Rating:** 4.5/5.0 stars
*— Ashish  S.*

[Read full review](https://www.g2.com/survey_responses/enablex-review-9978410)

---

**"[EnableX Voice API features](https://www.g2.com/survey_responses/enablex-review-10316535)"**

**Rating:** 5.0/5.0 stars
*— Nishant C.*

[Read full review](https://www.g2.com/survey_responses/enablex-review-10316535)

---


#### What Are G2 Users Discussing About EnableX?

- [What advice would you give to others considering EnableX for video conferencing and communication solutions?](https://www.g2.com/discussions/what-advice-would-you-give-to-others-considering-enablex-for-video-conferencing-and-communication-solutions)
- [What is EnableX Communication APIs used for?](https://www.g2.com/discussions/what-is-enablex-communication-apis-used-for)
- [What is EnableX Video Meeting used for?](https://www.g2.com/discussions/what-is-enablex-video-meeting-used-for)

### 2. [Esendex](https://www.g2.com/products/esendex-esendex/reviews)
Esendex is a global Business SMS provider, with operations in the following countries...



**Who Is the Company Behind Esendex?**

- **Seller:** [Esendex](https://www.g2.com/sellers/esendex-375f22a5-21e9-4c57-a3a4-bd5039c571df)
- **Year Founded:** 2001
- **HQ Location:** Nottingham, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/113953 (49 employees on LinkedIn®)






### 3. [Exotel Customer Communication Platform](https://www.g2.com/products/exotel-customer-communication-platform/reviews)
Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI, driving over 70 million daily conversations for more than 7,100 businesses across India, Southeast Asia, the Middle East, and Africa. Our platform is designed to foster richer, AI-powered, and contextual interactions, offering businesses unparalleled speed and scale in their communications. Our recent license for end-to-end VoIP telephony services reinforces our position as a fully compliant cloud calling operator, enabling cost-effective, secure communication solutions. The platform breaks down silos in communication by bringing together customer intent, state, and emotional tone to ensure the right message is delivered through the appropriate channel every time. An integral part of Exotel is the Contextual Customer Data Platform, which transforms raw data into personalized customer narratives, providing actionable insights that enhance each conversation. With Exotel, businesses don't just communicate; they connect meaningfully with their customers, building trust, personalization, and empathy into every conversation. This strategic approach allows businesses to listen to their customers, remember each interaction, and continually improve the customer experience.


**Average Rating:** 4.4/5.0
**Total Reviews:** 90

**Who Is the Company Behind Exotel Customer Communication Platform?**

- **Seller:** [Exotel](https://www.g2.com/sellers/exotel)
- **Year Founded:** 2011
- **HQ Location:** Bangalore, Karnataka
- **Twitter:** @Exotel (2,937 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2433287/ (750 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Education Management, Financial Services
- **Company Size:** 43% Mid-Market, 32% Small-Business


#### What Are Exotel Customer Communication Platform's Pros and Cons?

**Pros:**

- Ease of Use (4 reviews)
- Easy Integrations (3 reviews)
- Call Quality (2 reviews)
- Integrations (2 reviews)
- Useful (2 reviews)

**Cons:**

- Call Issues (3 reviews)
- Connectivity Issues (2 reviews)
- Poor Customer Support (2 reviews)
- Slow Service (2 reviews)
- Delays (1 reviews)


### What Do G2 Reviewers Say About Exotel Customer Communication Platform?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Exotel, benefiting from seamless integration and effective call management capabilities.
- Users commend the platform for its **easy integrations** with various tools, enhancing their communication capabilities seamlessly.
- Users praise the **call quality** of Exotel, enabling seamless audio communication for customer support and patient calls.
- Users value the **strong API integrations** of Exotel, enhancing connectivity and streamlining customer communication processes.
- Users find Exotel Customer Communication Platform **simple and straightforward** , enhancing communication without complications or hassles.

**Cons:**

- Users report **call issues** like delayed logs and inconsistent quality, hindering effective communication and follow-ups.
- Users experience **connectivity issues** , including network drops and occasional call quality problems during use.
- Users experience **poor customer support** , citing slow response times that hinder their overall satisfaction with Exotel.
- Users experience **slow customer support response times** , which can be frustrating during urgent communication needs.
- Users report frustrating **delays** due to call logs intermittently missing in the Freshchat interface, hindering timely follow-ups.

#### What Are Recent G2 Reviews of Exotel Customer Communication Platform?

**"[All Customer Communications in One Place for Easy Tracking and Faster Resolution](https://www.g2.com/survey_responses/exotel-customer-communication-platform-review-12570099)"**

**Rating:** 5.0/5.0 stars
*— Priyanka M.*

[Read full review](https://www.g2.com/survey_responses/exotel-customer-communication-platform-review-12570099)

---

**"[Flexible Cloud Platform with Robust Omnichannel Support](https://www.g2.com/survey_responses/exotel-customer-communication-platform-review-12068920)"**

**Rating:** 4.0/5.0 stars
*— Rahul s.*

[Read full review](https://www.g2.com/survey_responses/exotel-customer-communication-platform-review-12068920)

---


#### What Are G2 Users Discussing About Exotel Customer Communication Platform?

- [What is Exotel used for?](https://www.g2.com/discussions/what-is-exotel-used-for)

### 4. [Fast2SMS](https://www.g2.com/products/fast2sms/reviews)
Fast2SMS is a CPaaS (Communication Platform as a Service) and omnichannel messaging platform that helps businesses communicate with customers through DLT SMS, WhatsApp messages, and RCS messaging from a single platform. It provides easy-to-integrate SMS API, WhatsApp API, and RCS APIs for websites, mobile apps, and business systems. Businesses can send OTP messages, transactional alerts, notifications, and marketing campaigns using bulk messaging tools, contact lists, or Excel uploads. The platform also offers real-time delivery reports, campaign tracking, and WhatsApp Live Chat to manage incoming conversations and assign chats to agents. Fast2SMS stands out with its pay-as-you-go pricing model, with no monthly fees and no setup costs, making it ideal for startups, developers, and growing businesses that need reliable and scalable messaging solutions. 🚀



**Who Is the Company Behind Fast2SMS?**

- **Seller:** [Fast2SMS](https://www.g2.com/sellers/fast2sms)
- **Year Founded:** 2011
- **HQ Location:** Bhopal, IN
- **LinkedIn® Page:** http://www.linkedin.com/company/fast2sms (7 employees on LinkedIn®)






### 5. [Helo Broadcast](https://www.g2.com/products/helo-broadcast/reviews)
Helo Broadcast is an AI-powered control platform that helps businesses plan, execute, and optimize large-scale messaging campaigns across channels like WhatsApp, SMS, RCS, Email, and Voice. It enables teams to build customer journeys, personalize content, and automate campaigns using tools like AI Studio, Journey Builder, and Multi-Channel Orchestration (MCO). The platform continuously improves performance with AI-driven recommendations, A/B testing, and real-time optimization for better engagement and ROI. It also ensures compliance and governance through features like Watch Tower, which manages frequency caps, quiet hours, and policy checks across channels. With built-in analytics, failover routing, and scalable infrastructure, it helps businesses deliver measurable results from messaging campaigns efficiently.



**Who Is the Company Behind Helo Broadcast?**

- **Seller:** [Helo.ai by VivaConnect](https://www.g2.com/sellers/helo-ai-by-vivaconnect)
- **Year Founded:** 1997
- **HQ Location:** Plot No. C-7, MIDC Central Rd, opposite Rolta Techno Park, VivaPlex, MIDC, Subhash Nagar, Andheri (E, Mumbai, Maharashtra 400093
- **LinkedIn® Page:** https://www.linkedin.com/company/sayheloai (286 employees on LinkedIn®)
- **Ownership:** Vikram Raichura






### 6. [Magnews](https://www.g2.com/products/magnews/reviews)
Magnews is the one-stop-shop solution for managing Customer Journey and improving Customer Value, from overall Strategy definition to single activities and campaign Execution, passing from Journey Design, in a continuous cycle of measurement and improvment. Magnews empowers marketing and sales teams to work together to acquire, convert, grow, engage and reactivate Customers and incrementing their value for the Brand.


**Average Rating:** 4.7/5.0
**Total Reviews:** 17

**Who Is the Company Behind Magnews?**

- **Seller:** [MagNews](https://www.g2.com/sellers/magnews)
- **Year Founded:** 2000
- **HQ Location:** Faenza, Milano, Parigi, IT
- **LinkedIn® Page:** https://www.linkedin.com/showcase/magnews/ (28 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 59% Small-Business, 35% Mid-Market


#### What Are Magnews's Pros and Cons?

**Pros:**

- Analytics (1 reviews)
- Analytics Tools (1 reviews)
- Data Analytics (1 reviews)
- Data Management (1 reviews)
- Detailed Analysis (1 reviews)

**Cons:**

- Bug Issues (1 reviews)


### What Do G2 Reviewers Say About Magnews?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **reliable data analysis** of Magnews, finding it easy to use and always up to date.
- Users find the **analytics tools** easy to use, reliable, and consistently updated for effective data analysis.
- Users praise Magnews for its **reliable data analytics** , noting ease of use and consistent updates enhance performance.
- Users praise the **reliability and ease of use** in Magnews for data management and analysis.
- Users value the **reliable delivery and data analysis** of Magnews, praising its ease of use and consistent updates.

**Cons:**

- Users report a **tiny bug with the customised cancellation link** that affects usability but is not a major concern.

#### What Are Recent G2 Reviews of Magnews?

**"[A versatile and efficient platform for marketing needs](https://www.g2.com/survey_responses/magnews-review-7192689)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Philanthropy*

[Read full review](https://www.g2.com/survey_responses/magnews-review-7192689)

---

**"[A platform forever](https://www.g2.com/survey_responses/magnews-review-10940232)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Publishing*

[Read full review](https://www.g2.com/survey_responses/magnews-review-10940232)

---


#### What Are G2 Users Discussing About Magnews?

- [What is Magnews used for?](https://www.g2.com/discussions/what-is-magnews-used-for)

### 7. [MCUBE Toll-free Number](https://www.g2.com/products/mcube-toll-free-number/reviews)
A toll-free number is a telephone number that is free for the calling party to dial. This means that the cost of the call is paid for by the owner of the toll-free number, rather than the person making the call. Toll-free numbers are often used by businesses to provide customer service or technical support. They can also be used by individuals or organizations to establish a point of contact for information or support.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind MCUBE Toll-free Number?**

- **Seller:** [MCUBE](https://www.g2.com/sellers/mcube-4a8e04c2-b29e-4cf4-b2c6-91a13e432483)
- **Year Founded:** 2006
- **HQ Location:** Bangalore, IN
- **Twitter:** @MCUBE1234 (137 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/vmc-mcube/ (104 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are MCUBE Toll-free Number's Pros and Cons?

**Pros:**

- Number Management (1 reviews)

**Cons:**

- Call Connectivity Issues (1 reviews)


### What Do G2 Reviewers Say About MCUBE Toll-free Number?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **always available numbers** provided by MCUBE Toll-free Number, enhancing accessibility and convenience.

**Cons:**

- Users report frequent **call connectivity issues** that hinder their ability to receive calls effectively.

#### What Are Recent G2 Reviews of MCUBE Toll-free Number?

**"[It helps alot on toll nimber](https://www.g2.com/survey_responses/mcube-toll-free-number-review-10475536)"**

**Rating:** 4.5/5.0 stars
*— shivam t.*

[Read full review](https://www.g2.com/survey_responses/mcube-toll-free-number-review-10475536)

---



### 8. [Mitto SMS](https://www.g2.com/products/mitto-sms/reviews)
Mitto’s global A2P (Application-to-Person) SMS messaging service enables businesses to send reliable, fast, and secure text messages to customers anywhere in the world. Our SMS API gives Mitto clients a powerful and flexible way to send high-quality messages with full control and visibility. With this API, you can: Run test requests to validate integration before sending real traffic. Send SMS messages to individual recipients with each API call. Deliver messages longer than 160 characters through automatic concatenation. Choose the character encoding that best fits your use case — GSM, Unicode, Binary, or Auto. Receive delivery callbacks containing real-time status updates. Dispatch high-volume SMS batches efficiently. Attach custom metadata to your messages and have it returned in callback notifications.


**Average Rating:** 4.0/5.0
**Total Reviews:** 2

**Who Is the Company Behind Mitto SMS?**

- **Seller:** [Mitto](https://www.g2.com/sellers/mitto)
- **Year Founded:** 2013
- **HQ Location:** Zurich, CH
- **LinkedIn® Page:** https://www.linkedin.com/company/mittoglobal/ (249 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market


#### What Are Mitto SMS's Pros and Cons?

**Pros:**

- CRM Integration (1 reviews)
- Ease of Learning (1 reviews)
- Ease of Use (1 reviews)
- Easy Implementation (1 reviews)
- Easy Integration (1 reviews)

**Cons:**

- Design Quality (1 reviews)
- Limited Features (1 reviews)
- Software Glitches (1 reviews)


### What Do G2 Reviewers Say About Mitto SMS?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **easy CRM integration** of Mitto SMS, enabling quick and efficient use of SMS and WhatsApp.
- Users find the **ease of learning** with Mitto SMS facilitates quick integration with their CRM applications.
- Users find the **ease of use** of Mitto SMS beneficial for quick integration with their CRM applications.
- Users love the **easy implementation** of Mitto SMS, finding it simple to set up and manage campaigns.
- Users value the **easy integration** of Mitto SMS, facilitating quick setup with CRM applications for effective communication.

**Cons:**

- Users note **design quality issues** , mentioning bugs and an unpolished interface despite overall service reliability.
- Users find Mitto SMS to have **limited features** compared to other SMS services they have used.
- Users experience **software glitches** and an unpolished interface, but still find the service reliable for the price.

#### What Are Recent G2 Reviews of Mitto SMS?

**"[Easy to Use Portal](https://www.g2.com/survey_responses/mitto-sms-review-9425865)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Telecommunications*

[Read full review](https://www.g2.com/survey_responses/mitto-sms-review-9425865)

---

**"[Cost Effective SMS Platform](https://www.g2.com/survey_responses/mitto-sms-review-9775471)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Telecommunications*

[Read full review](https://www.g2.com/survey_responses/mitto-sms-review-9775471)

---



### 9. [Mtalkz](https://www.g2.com/products/mtalkz/reviews)
Mtalkz is a leading provider of enterprise messaging and communication solutions, offering cutting-edge technologies to facilitate secure, reliable, and high-volume messaging services such as Bulk SMS, RCS, WhatsApp Business API, Truecaller Business Messaging, Voice and Email services. With over 7+ years of industry experience, Mtalkz has established itself as a trusted partner in digital communication, helping organizations streamline their customer engagement and operational messaging needs. Mtalkz serves a diverse range of industries, providing tailored communication solutions to meet sector-specific requirements. Our clientele spans BFSI, NBFC, Education & Ed-tech, Healthcare, SaaS, Ecommerce, D2C, Retail, Power & Utility, Travel & Holidays, Political Parties, Logistics, Manufacturing, and more. Our solutions are designed to enhance communication efficiency, improve customer engagement, and drive business growth across these domains. Mtalkz Unique Offerings & Technological Edge: Mtalkz distinguishes itself through advanced messaging solutions designed to enhance reliability, security, and user experience. Our key differentiators include: • Fallback Mechanisms – Ensuring message delivery through alternative channels, such as WhatsApp to SMS, Truecaller to SMS, and RCS to SMS. • Logo Verified SMS – Enhanced brand authentication and customer trust through verified sender branding. • Very High-volume Messaging Capabilities – Robust infrastructure to support enterprises and government bodies with mission-critical messaging at scale. • Official Partnerships – As an official partner of Meta and Truecaller, Mtalkz provides exclusive features and enhanced messaging capabilities. • Direct Connectivity with Major Telecom Operators – Enabling priority SMS delivery via premium telecom routes. • AI-powered Chatbots – Intelligent automation for customer interactions via WhatsApp, RCS, and other digital platforms. • Virtual Mobile Numbers – Secure and flexible virtual numbers for seamless communication management.


**Average Rating:** 4.7/5.0
**Total Reviews:** 15

**Who Is the Company Behind Mtalkz?**

- **Seller:** [Mtalkz Mobility Services](https://www.g2.com/sellers/mtalkz-mobility-services)
- **Year Founded:** 2017
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/mtalkzmobility/ (30 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Small-Business, 27% Mid-Market


#### What Are Mtalkz's Pros and Cons?

**Pros:**

- Customer Support (4 reviews)
- Easy Setup (2 reviews)
- Ease of Use (1 reviews)
- Easy Integrations (1 reviews)
- Efficiency (1 reviews)

**Cons:**

- Messaging Issues (1 reviews)
- Missing Features (1 reviews)


### What Do G2 Reviewers Say About Mtalkz?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **outstanding customer support** from Mtalkz, highlighting their team's approachability and dedication to assistance.
- Users find the setup process for Mtalkz to be **very easy and smooth** , simplifying account creation and API integration.
- Users enjoy the **ease of use** of Mtalkz, praising its simple account setup and API integration process.
- Users find the **easy integrations** of Mtalkz a breeze, streamlining account setup and API connection effortlessly.
- Users value the **exceptional support** from the Mtalkz team, ensuring smooth integration and guidance throughout the process.

**Cons:**

- Users report occasional **messaging issues** , particularly with extensive databases, but resolution is often quick.
- Users note the **missing features** in Mtalkz, such as OTP verification API lacking expiration time, impacting usability.

#### What Are Recent G2 Reviews of Mtalkz?

**"[One of the best Email & SMS service providers](https://www.g2.com/survey_responses/mtalkz-review-7864316)"**

**Rating:** 5.0/5.0 stars
*— Ankit P.*

[Read full review](https://www.g2.com/survey_responses/mtalkz-review-7864316)

---

**"[The best sms service provider in the market.](https://www.g2.com/survey_responses/mtalkz-review-6838614)"**

**Rating:** 5.0/5.0 stars
*— Siraj U.*

[Read full review](https://www.g2.com/survey_responses/mtalkz-review-6838614)

---


#### What Are G2 Users Discussing About Mtalkz?

- [What is Mtalkz used for?](https://www.g2.com/discussions/what-is-mtalkz-used-for)

### 10. [Plivo](https://www.g2.com/products/plivo/reviews)
Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (\<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.


**Average Rating:** 4.5/5.0
**Total Reviews:** 743

**Who Is the Company Behind Plivo?**

- **Seller:** [Plivo](https://www.g2.com/sellers/plivo-2880e029-89f5-4ba3-8133-8e791654a76e)
- **Year Founded:** 2011
- **HQ Location:** Austin, TX
- **Twitter:** @plivo (12,543 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/plivo-inc/ (198 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** CEO, CTO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 78% Small-Business, 17% Mid-Market


#### What Are Plivo's Pros and Cons?

**Pros:**

- Ease of Use (30 reviews)
- Customer Support (19 reviews)
- Features (17 reviews)
- Pricing (17 reviews)
- API Quality (16 reviews)

**Cons:**

- Poor Customer Support (12 reviews)
- Expensive (6 reviews)
- Limited Features (6 reviews)
- Messaging Issues (6 reviews)
- Not Intuitive (6 reviews)


### What Do G2 Reviewers Say About Plivo?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Plivo's **ease of use** impressive, making setup and API integration straightforward and accessible.
- Users highlight the **responsive customer support** from Plivo, providing effective assistance during critical moments.
- Users highlight the **affordable pricing and great support** from Plivo, making it easy to integrate and scale.
- Users appreciate the **affordable pricing** of Plivo, offering excellent value compared to competitors without sacrificing quality.
- Users appreciate the **high quality of Plivo's APIs** , enjoying seamless integration and reliable performance over six years.

**Cons:**

- Users face **poor customer support** with unprofessional communication and minimal assistance in resolving critical issues.
- Users find Plivo to be **expensive** , with pricing inconsistent and potentially higher compared to competitors.
- Users feel that Plivo has **limited features** , lacking advanced tools and integrations compared to competitors.
- Users experience **messaging issues** with Plivo, including slow support and problems with SMS log retrieval.
- Users find the **interface un-intuitive** , complicating the overall experience and hindering effective use of the platform.

#### What Are Recent G2 Reviews of Plivo?

**"[Super simple and satisfying](https://www.g2.com/survey_responses/plivo-review-12040188)"**

**Rating:** 4.5/5.0 stars
*— Majd K.*

[Read full review](https://www.g2.com/survey_responses/plivo-review-12040188)

---

**"[Quick, Responsive Support and Helpful Sub-Account Breakdowns](https://www.g2.com/survey_responses/plivo-review-12879964)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Information Technology and Services*

[Read full review](https://www.g2.com/survey_responses/plivo-review-12879964)

---


#### What Are G2 Users Discussing About Plivo?

- [What is Plivo used for?](https://www.g2.com/discussions/what-is-plivo-used-for)

### 11. [Postscript](https://www.g2.com/products/postscript/reviews)
Postscript is the AI Retention Platform for brands. Trusted by 20,000+ leading ecommerce brands like Ruggable, Dr. Squatch, Thrive Cosmetics, and True Classic, Postscript helps merchants turn SMS into their #1 revenue channel, with a strong focus on list growth, compliance, and data-backed performance. SMS Marketing: From opt-in to order, Postscript helps brands grow their subscriber lists, create personalized campaigns, automate customer journeys, and drive more revenue and loyalty—all from a single platform built specifically for Shopify. Shopper: Postscript's AI shopping assistant that transforms SMS into personalized, two-way conversations at scale. Available 24/7, Shopper answers questions, recommends products, and helps shoppers find what they need, driving higher conversions and stronger subscriber engagement. CashBack: CashBack by Postscript helps brands increase conversions without relying on traditional discounts. By rewarding customers after purchase instead of offering upfront coupon codes, CashBack protects margins while delivering measurable revenue growth across SMS and other marketing channels. We're a fully remote team across North America, united by a shared mission to help ecommerce brands grow. We combine innovative products with exceptional customer support, guided by our core values: Fearless, 80/20, Animal, Customer-first, and Humility.


**Average Rating:** 4.8/5.0
**Total Reviews:** 155

**Who Is the Company Behind Postscript?**

- **Seller:** [Postscript](https://www.g2.com/sellers/postscript)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @PostscriptIO (9 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18771172/ (286 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 91% Small-Business, 7% Mid-Market



#### What Are Recent G2 Reviews of Postscript?

**"[Simple, Easy-to-Use Platform Driving Strong Performance](https://www.g2.com/survey_responses/postscript-review-12163989)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Consumer Goods*

[Read full review](https://www.g2.com/survey_responses/postscript-review-12163989)

---

**"[Great Platform with OUTSTANDING Support](https://www.g2.com/survey_responses/postscript-review-8797576)"**

**Rating:** 5.0/5.0 stars
*— Megan M.*

[Read full review](https://www.g2.com/survey_responses/postscript-review-8797576)

---


#### What Are G2 Users Discussing About Postscript?

- [What is Postscript used for?](https://www.g2.com/discussions/postscript-what-is-postscript-used-for)
- [What is PostScript in Photoshop?](https://www.g2.com/discussions/what-is-postscript-in-photoshop)
- [Is PostScript still used?](https://www.g2.com/discussions/is-postscript-still-used)
- [What is PostScript format?](https://www.g2.com/discussions/what-is-postscript-format)
- [What is PostScript used for?](https://www.g2.com/discussions/what-is-postscript-used-for)

### 12. [RCS Message](https://www.g2.com/products/rcs-message/reviews)
NXC RCS Message is the next-generation evolution of SMS, enabling businesses to deliver rich, interactive, and branded experiences directly to a customer's native messaging app. Unlike traditional SMS, RCS allows for verified sender profiles, high-resolution media, and real-time engagement tracking. It bridges the gap between text messaging and mobile apps, providing a frictionless way for customers to browse catalogs, track deliveries, and interact with chatbots without ever leaving their inbox.



**Who Is the Company Behind RCS Message?**

- **Seller:** [NXC Controls](https://www.g2.com/sellers/nxc-controls)
- **HQ Location:** Ahmadabad, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/nxc-controls-pvt-ltd/ (22 employees on LinkedIn®)






### 13. [ROUTEE](https://www.g2.com/products/routee/reviews)
Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web & API automation solutions. Through its robust platform and scalable API, it helps corporations, retail businesses, and service providers, around the world, to communicate effectively with their target audience. Powered by AMD Telecom’s vigorous infrastructure, Routee brings a powerful engagement toolset to its trusted global partners and some of the most renowned Fortune 500 corporations. What are some of the things you can do with Routee? -SMS Spread your message efficiently all over the globe using the SMS services Routee provides. Marketing SMS, Transactional SMS, Two-Way SMS, SMS Two-Factor Authentication,SMS Survey, Bulk MMS, Verified SMS Sender. -VOICE Let people hear your business’s voice through the numerous VoIP choices. Elevate your brand through Voice Broadcasting, Two Way Voice, Click To Call, Text To Speech, Cloud IVR and Voice Two Factor Authentication. -EMAIL Discover which Email service suits you, customize it and make it happen. Promotional Email, Transactional Email, Email Verifier. Which one do you need? -MESSAGING APPS Reach your clients with more interactive messages and increase your revenues. Engage with them via Viber, RCS, Facebook, Telegram & WhatsApp. -NUMBERS Get your own Premium Rate or Toll-free numbers, validate your contacts list and prevent call-related fraud. This advanced communications platform includes Virtual Numbers, Number Validation, Number Lookup, Missed Call, Call Masking, Toll-free Numbers. -TWO FACTOR AUTHENTICATION Add a second layer of security to your business by utilizing a combination of two different components. Prevent fraudsters from getting access to your sensitive information, application, or software. Use among Two-Factor Authentication with Fallback, SMS, Voice, Viber, or Missed Call.


**Average Rating:** 3.6/5.0
**Total Reviews:** 10

**Who Is the Company Behind ROUTEE?**

- **Seller:** [AMD Telecom](https://www.g2.com/sellers/amd-telecom)
- **Year Founded:** 2000
- **HQ Location:** San Francisco, California
- **LinkedIn® Page:** https://www.linkedin.com/company/amd-telecom-s-a-/ (162 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 60% Small-Business, 20% Enterprise


#### What Are ROUTEE's Pros and Cons?

**Pros:**

- Automation (2 reviews)
- Personalization (2 reviews)
- Personalization Services (2 reviews)
- Automation AI (1 reviews)
- Business Enhancement (1 reviews)

**Cons:**

- Expensive (2 reviews)
- Complex Features (1 reviews)
- Complexity (1 reviews)
- Difficult Navigation (1 reviews)
- Difficulty (1 reviews)


### What Do G2 Reviewers Say About ROUTEE?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **automation** features of ROUTEE, enabling seamless communication and enhancing customer support efficiency.
- Users value the **personalized customer interaction** features of ROUTEE, enhancing engagement and supporting business growth.
- Users praise ROUTEE for its **personalization services** , enhancing customer interactions and supporting business growth 24/7.
- Users find the **easy integration** of ROUTEE highly beneficial for enhancing automation and personalized experiences.
- Users value the **variety of communication options** with ROUTEE, enhancing customer interaction and business growth.

**Cons:**

- Users find ROUTEE to be **expensive** and the pricing challenging for small businesses and less tech-savvy owners.
- Users find that Routee's **complex features** can be challenging, especially for those less familiar with technology.
- Users find ROUTEE's pricing and **complexity** challenging, especially for less tech-savvy business owners.
- Users find **difficult navigation** challenging, especially for those less tech-savvy, impacting their overall experience with ROUTEE.
- Users find ROUTEE's **complexity** challenging, especially for less tech-savvy business owners, impacting overall user experience.

#### What Are Recent G2 Reviews of ROUTEE?

**"[My Honest Opinion about Routee](https://www.g2.com/survey_responses/routee-review-7884770)"**

**Rating:** 4.0/5.0 stars
*— Mukul S.*

[Read full review](https://www.g2.com/survey_responses/routee-review-7884770)

---

**"[Helped my business to cater to wider user base](https://www.g2.com/survey_responses/routee-review-9058739)"**

**Rating:** 4.0/5.0 stars
*— Siddhant G.*

[Read full review](https://www.g2.com/survey_responses/routee-review-9058739)

---



### 14. [Route Mobile](https://www.g2.com/products/route-mobile/reviews)
Route Mobile provides real-time connected customer experiences with its advanced Communications Platform as a Service (CPaaS), globally. With omni-channel workflows and a data-centric approach, our comprehensive CPaaS solutions help businesses to create real-time, smart, and conversational customer experiences.



**Who Is the Company Behind Route Mobile?**

- **Seller:** [Route Mobile Limited](https://www.g2.com/sellers/route-mobile-limited)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)






### 15. [SARE](https://www.g2.com/products/sare/reviews)
SARE is an email marketing tool that supports dynamic content and advanced personalization.


**Average Rating:** 4.1/5.0
**Total Reviews:** 12

**Who Is the Company Behind SARE?**

- **Seller:** [SARE](https://www.g2.com/sellers/sare)
- **Year Founded:** 2005
- **HQ Location:** Warszawa, mazowieckie
- **Twitter:** @SAREpl (133 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1084401 (54 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 42% Small-Business, 33% Mid-Market



#### What Are Recent G2 Reviews of SARE?

**"[SARE Review - Best in email marketing.](https://www.g2.com/survey_responses/sare-review-7595237)"**

**Rating:** 5.0/5.0 stars
*— Shanmugapriya M.*

[Read full review](https://www.g2.com/survey_responses/sare-review-7595237)

---

**"[Best email marketing tool](https://www.g2.com/survey_responses/sare-review-7578997)"**

**Rating:** 4.5/5.0 stars
*— Harikishan M.*

[Read full review](https://www.g2.com/survey_responses/sare-review-7578997)

---



### 16. [Sinch](https://www.g2.com/products/sinch/reviews)
Sinch is a cloud communications provider designed to help businesses engage with their customers through a variety of channels, including SMS, WhatsApp, Email, Voice, and Verification. This platform offers powerful APIs and AI-driven tools that facilitate secure, reliable, and scalable interactions, enabling organizations to connect with their audience effectively and efficiently. Sinch ensures that customer interactions are seamless and impactful, catering to the diverse communication needs of modern businesses. The platform's APIs are particularly beneficial for developers, as they allow for easy integration of communication features into existing applications. This flexibility enables businesses to create customized solutions tailored to their operational requirements. By leveraging Sinch's capabilities, companies can enhance their customer engagement strategies, streamline communication processes, and ultimately improve customer satisfaction. The use of AI within the platform further enriches the customer experience, allowing for automated responses and personalized messaging that can lead to higher engagement rates and increased customer loyalty. Sinch's key features include robust messaging solutions that support various formats, ensuring businesses can reach customers through their preferred channels. The voice calling solutions provide high-quality call services, which are essential for maintaining clear communication. Additionally, the verification solutions offered by Sinch help ensure secure transactions and user authentication, which are critical in today’s digital landscape. These features collectively empower organizations to maintain a high level of service quality while navigating the complexities of customer communication. Target audiences for Sinch include companies across various sectors such as retail, finance, healthcare, and telecommunications. Each of these industries can leverage Sinch’s capabilities to enhance their customer engagement efforts. For example, retailers can use SMS and WhatsApp for promotions and customer support, while financial institutions can utilize voice and verification solutions to ensure secure transactions. This versatility makes Sinch an attractive option for organizations looking to improve their customer engagement strategies. By focusing on security, reliability, and scalability, Sinch positions itself as a valuable partner for businesses aiming to enhance their communication efforts. The platform not only simplifies the process of customer engagement but also ensures that organizations can maintain a high standard of service quality, making it an essential tool in the ever-evolving digital landscape.


**Average Rating:** 3.8/5.0
**Total Reviews:** 33

**Who Is the Company Behind Sinch?**

- **Seller:** [Sinch](https://www.g2.com/sellers/sinch)
- **Company Website:** https://www.sinch.com
- **Year Founded:** 2008
- **HQ Location:** Stockholm, Sweden
- **Twitter:** @wearesinch (3,648 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sinch (4,371 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 43% Small-Business, 37% Mid-Market


#### What Are Sinch's Pros and Cons?

**Pros:**

- Connectivity (2 reviews)
- Ease of Use (2 reviews)
- Flexibility (2 reviews)
- Integrations (2 reviews)
- User Interface (2 reviews)

**Cons:**

- Call Issues (1 reviews)
- Complex Features (1 reviews)
- Complex Hierarchy (1 reviews)
- Complex Setup (1 reviews)
- Connectivity Issues (1 reviews)


### What Do G2 Reviewers Say About Sinch?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **versatile connectivity** of Sinch, facilitating seamless interactions across various messaging platforms.
- Users praise the **ease of use** of Sinch, facilitating seamless communications and effective customer engagement strategies.
- Users value the **flexibility** of Sinch, benefiting from its integration across multiple messaging platforms and services.
- Users value the **easy integrations** of Sinch for multi-channel messaging, enhancing customer engagement and campaign effectiveness.
- Users value the **versatile messaging capabilities** of Sinch, making client communication seamless and personalized across multiple platforms.

**Cons:**

- Users report receiving **distracting robocalls** daily from scam artists, negatively impacting their experience with Sinch.
- Users find the **complex features** of Sinch challenging initially but become easier to navigate with experience.
- Users find Sinch's **complex hierarchy** challenging, especially smaller businesses or those new to communication platforms.
- Users find Sinch's **complex setup** challenging, especially for smaller businesses and those unfamiliar with communication platforms.
- Users report **connectivity issues** with Sinch, including an influx of daily robocalls from scammers.

#### What Are Recent G2 Reviews of Sinch?

**"[A very easy to use business messaging software](https://www.g2.com/survey_responses/sinch-review-11219873)"**

**Rating:** 4.5/5.0 stars
*— Armando D.*

[Read full review](https://www.g2.com/survey_responses/sinch-review-11219873)

---

**"[Easy to Use, Time-Saving Templates, and Smart Contact Recognition](https://www.g2.com/survey_responses/sinch-review-13030624)"**

**Rating:** 4.5/5.0 stars
*— Lorena P.*

[Read full review](https://www.g2.com/survey_responses/sinch-review-13030624)

---


#### What Are G2 Users Discussing About Sinch?

- [Is sinch legit?](https://www.g2.com/discussions/is-sinch-legit)
- [What is sinch API?](https://www.g2.com/discussions/what-is-sinch-api)
- [What kind of company is sinch?](https://www.g2.com/discussions/what-kind-of-company-is-sinch)
- [What is sinch used for?](https://www.g2.com/discussions/what-is-sinch-used-for)

### 17. [Sinch Engage](https://www.g2.com/products/sinch-engage/reviews)
Sinch Engage (formerly MessageMedia) is a powerful all-in-one messaging platform that helps businesses connect with their customers faster, more personally, and at scale. Backed by Sinch’s 20+ years of experience in business messaging and trusted by over 40,000 businesses worldwide, the platform combines enterprise-grade reliability with user-friendly design so teams of any size can deliver conversations that build trust and drive results. With Sinch Engage, businesses can manage all of their messaging channels in one centralized workspace—including SMS, MMS, WhatsApp, RCS, and more. Whether you’re sending marketing campaigns, transactional updates, or providing real-time customer support, you can reach your customers where they are, on the devices they use every day. The platform makes it easy to scale personalized outreach with features like: - Unified team inbox for seamless collaboration - Two-way messaging to resolve inquiries quickly - Shared templates and AI writing assistant for faster responses - Automated replies and segmentation for smarter workflows - Analytics and delivery reports to track performance - Secure data handling with industry-leading deliverability Sinch Engage also integrates directly with 85+ popular tools—including HubSpot, Salesforce, Zoho CRM, and NetSuite—so you can streamline workflows without adding complexity. Businesses can choose from virtual, short code, or toll-free numbers and scale across regions with confidence, backed by 100% security and compliance. Getting started is simple. With transparent pricing, no developer required, and a 14-day free trial, teams can be up and running in minutes. From retailers and fitness brands to startups and global enterprises, thousands of organizations use Sinch Engage to send campaigns, manage two-way conversations, and provide mobile-first support without complicated ticketing systems. Whether your goal is to increase engagement, improve customer support, or drive long-term loyalty, Sinch Engage makes it simple to connect with customers in ways that feel personal, reliable, and impactful.


**Average Rating:** 4.5/5.0
**Total Reviews:** 61

**Who Is the Company Behind Sinch Engage?**

- **Seller:** [Sinch](https://www.g2.com/sellers/sinch)
- **Company Website:** https://www.sinch.com
- **Year Founded:** 2008
- **HQ Location:** Stockholm, Sweden
- **Twitter:** @wearesinch (3,648 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sinch (4,371 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 57% Small-Business, 36% Mid-Market


#### What Are Sinch Engage's Pros and Cons?

**Pros:**

- Customer Satisfaction (1 reviews)
- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)
- Efficiency (1 reviews)

**Cons:**

- Insufficient Information (1 reviews)
- Limitations (1 reviews)
- Limited Texting Features (1 reviews)
- Link Issues (1 reviews)
- Messaging Issues (1 reviews)


### What Do G2 Reviewers Say About Sinch Engage?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **quick responsiveness** of Sinch Engage, ensuring timely assistance in urgent situations.
- Users commend the **efficient customer support** of Sinch Engage, resolving urgent issues promptly and satisfactorily.
- Users enjoy the **ease of use** of Sinch Engage, appreciating quick resolutions and straightforward setup processes.
- Users value the **easy setup** of Sinch Engage, making it efficient to resolve urgent situations promptly.
- Users value the **efficiency** of Sinch Engage, resolving urgent issues rapidly and ensuring smooth setup.

**Cons:**

- Users find the **insufficient information** feature limits recipient identification, leading to confusion in communication.
- Users face **identification issues** with Sinch Engage, as recipients can't easily recognize callers by name or number.
- Users struggle with **limited texting features** in Sinch Engage, making it hard for recipients to recognize them.
- Users find the **link issues** frustrating as recipients cannot easily identify them through their work number or name.
- Users face **messaging issues** as recipients struggle to identify senders by their work numbers or names.

#### What Are Recent G2 Reviews of Sinch Engage?

**"[Simple, Effective, and Reliable SMS Solution](https://www.g2.com/survey_responses/sinch-engage-review-12462537)"**

**Rating:** 4.0/5.0 stars
*— Hazel d.*

[Read full review](https://www.g2.com/survey_responses/sinch-engage-review-12462537)

---

**"[Exceptionally Helpful Support, Effortless Setup](https://www.g2.com/survey_responses/sinch-engage-review-12407794)"**

**Rating:** 5.0/5.0 stars
*— Madeline A.*

[Read full review](https://www.g2.com/survey_responses/sinch-engage-review-12407794)

---


#### What Are G2 Users Discussing About Sinch Engage?

- [What is MessageMedia SMS API/Gateway used for?](https://www.g2.com/discussions/what-is-messagemedia-sms-api-gateway-used-for)
- [What are platforms for communication?](https://www.g2.com/discussions/what-are-platforms-for-communication)
- [What is the importance of messenger?](https://www.g2.com/discussions/what-is-the-importance-of-messenger)
- [What is Messenger communication?](https://www.g2.com/discussions/what-is-messenger-communication)
- [Is Messenger a communication Platform?](https://www.g2.com/discussions/is-messenger-a-communication-platform)

### 18. [TXTImpact](https://www.g2.com/products/txtimpact/reviews)
TXTImpact is a leading multichannel text messaging platform that enables businesses to run bulk messaging campaigns across SMS, MMS, RCS, WhatsApp, and SMS APIs — all from a single, powerful dashboard: TXTImpact Omnihub. Built for modern communication, TXTImpact helps businesses connect, engage, and convert faster with scalable, compliant, and high-delivery messaging solutions. Trusted by over 5,000 businesses, it has earned its reputation as a reliable messaging partner for small and medium-sized enterprises. Launch targeted mass texting campaigns worldwide with advanced segmentation, automation, and real-time analytics. Whether you need broadcast messaging, picture messaging (MMS), rich media RCS campaigns, WhatsApp messaging, SMS gateway integrations, mobile landing pages, text-to-email functionality, or QR code integrations — TXTImpact delivers everything you need to drive instant engagement. With TXTImpact, businesses can streamline promotional campaigns, appointment reminders, customer support, and internal communications through one centralized platform. We provide a wide range of innovative features tailored to your specific needs, seamless integrations with CRM and email platforms, and secure, regulation-compliant messaging backed by a 99.9% uptime guarantee. What sets TXTImpact apart is our commitment to exceptional customer support and ensuring your success at every step. Whether you're looking to enhance engagement, build stronger customer relationships, or drive measurable results, TXTImpact has the tools and expertise to help you achieve your goals. At TXTImpact, we’re not just a messaging provider we’re your trusted partner in transforming communication strategies and taking your business to the next level. Powerful business texting at a lower cost. TXTImpact plans start at just $29/month, with SMS credits from $0.0387 each and high-volume pricing as low as $0.0075 per message—helping you scale communication while reducing costs.


**Average Rating:** 4.8/5.0
**Total Reviews:** 10

**Who Is the Company Behind TXTImpact?**

- **Seller:** [TXTImpact](https://www.g2.com/sellers/txtimpact)
- **Year Founded:** 2002
- **HQ Location:** New York, US
- **Twitter:** @txtimpact (331 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/wire2air-txtimpact/ (17 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are TXTImpact's Pros and Cons?

**Pros:**

- Ease of Use (5 reviews)
- Customer Support (4 reviews)
- Automation (3 reviews)
- Easy Integration (3 reviews)
- User-Friendly (3 reviews)

**Cons:**

- Integration Issues (2 reviews)
- Dashboard Issues (1 reviews)
- Reporting Issues (1 reviews)


### What Do G2 Reviewers Say About TXTImpact?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find the **ease of use** of TXTImpact remarkable, enjoying its intuitive interface and seamless integration options.
- Users value the **prompt and proactive customer support** of TXTImpact, enhancing their overall marketing experience significantly.
- Users appreciate the **automation** features of TXTImpact, which significantly streamline their SMS campaign processes.
- Users appreciate the **easy integration options** of TXTImpact, seamlessly connecting with tools like Salesforce and Mailchimp.
- Users value the **user-friendly design** of TXTImpact, enjoying seamless setups and excellent customer support throughout.

**Cons:**

- Users appreciate the seamless integration but desire **more integration options** to align better with their workflows.
- Users find the **dashboard issues** frustrating, particularly regarding its outdated look and slow registration process.
- Users find the **analytics and reporting limitations** frustrating, craving deeper insights and better CRM integration.

#### What Are Recent G2 Reviews of TXTImpact?

**"[Best and affordable SMS Marketing Tool](https://www.g2.com/survey_responses/txtimpact-review-11828266)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Telecommunications*

[Read full review](https://www.g2.com/survey_responses/txtimpact-review-11828266)

---

**"[Best Mass texting Tool with a Lot of other Features](https://www.g2.com/survey_responses/txtimpact-review-11503462)"**

**Rating:** 5.0/5.0 stars
*— Ashwini D.*

[Read full review](https://www.g2.com/survey_responses/txtimpact-review-11503462)

---


#### What Are G2 Users Discussing About TXTImpact?

- [What is Txtimpact used for?](https://www.g2.com/discussions/what-is-txtimpact-used-for) - 3 comments

### 19. [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews)
Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.


**Average Rating:** 4.2/5.0
**Total Reviews:** 368

**Who Is the Company Behind Vonage Communications APIs?**

- **Seller:** [Vonage](https://www.g2.com/sellers/vonage)
- **Year Founded:** 2001
- **HQ Location:** Holmdel, NJ
- **Twitter:** @Vonage (11,195 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5028/ (2,776 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** CTO, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 67% Small-Business, 23% Mid-Market


#### What Are Vonage Communications APIs's Pros and Cons?

**Pros:**

- API Integration (10 reviews)
- API Quality (9 reviews)
- Ease of Use (9 reviews)
- Easy Setup (8 reviews)
- Documentation (7 reviews)

**Cons:**

- Expensive (4 reviews)
- Complex UI (3 reviews)
- Difficult Setup (3 reviews)
- Poor Customer Support (3 reviews)
- Poor Documentation (3 reviews)


### What Do G2 Reviewers Say About Vonage Communications APIs?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of API integration** with Vonage, simplifying communication feature development across platforms.
- Users appreciate the **dependable and versatile APIs** of Vonage, simplifying integration and enhancing communication features effectively.
- Users appreciate the **ease of use** of Vonage Communications APIs, highlighting straightforward deployment and seamless integration.
- Users appreciate the **easy setup** of Vonage Communications APIs, enabling smooth integration and efficient communication solutions.
- Users praise the **clear documentation** of Vonage Communications APIs, making integration easy for developers of all levels.

**Cons:**

- Users find the **pricing to be high** , particularly challenging for small teams and startups with tight budgets.
- Users find the **complex UI** challenging, especially when managing multiple numbers and interpreting logs effectively.
- Users find the **difficult setup** process challenging, as it requires extensive testing and isn't very user-friendly.
- Users experience **poor customer support** with slow response times and challenges in obtaining help for technical issues.
- Users encounter **poor documentation** that lacks detail on edge cases, leading to extra trial-and-error during implementation.

#### What Are Recent G2 Reviews of Vonage Communications APIs?

**"[Top Twilio Alternative for End-to-End CPaaS Solutions](https://www.g2.com/survey_responses/vonage-communications-apis-review-11780160)"**

**Rating:** 4.0/5.0 stars
*— Karan K.*

[Read full review](https://www.g2.com/survey_responses/vonage-communications-apis-review-11780160)

---

**"[Reliable and Developer-Friendly Communication APIs with Minor Limitations](https://www.g2.com/survey_responses/vonage-communications-apis-review-11820694)"**

**Rating:** 4.5/5.0 stars
*— Krish S.*

[Read full review](https://www.g2.com/survey_responses/vonage-communications-apis-review-11820694)

---


#### What Are G2 Users Discussing About Vonage Communications APIs?

- [What is Vonage Communications APIs (formerly Nexmo) used for?](https://www.g2.com/discussions/what-is-vonage-communications-apis-formerly-nexmo-used-for) - 1 comment

### 20. [Voyado](https://www.g2.com/products/voyado/reviews)
Voyado is a type of software-as-a-service (SaaS) solution designed to help retail brands enhance customer engagement and foster loyalty through hyper-relevant shopping experiences. By leveraging advanced artificial intelligence, Voyado provides a comprehensive customer experience cloud that empowers brands to understand and anticipate customer needs, ultimately driving business growth. This innovative product suite is particularly beneficial for e-commerce businesses looking to optimize their online presence and improve customer satisfaction. Targeting retail brands across various sectors, Voyado caters to businesses that seek to elevate their customer interactions and streamline their marketing efforts. The products are designed for marketers, e-commerce managers, and business owners who want to harness data-driven insights to create personalized shopping experiences. With its robust product discovery engine, Voyado enables brands to predict and respond to visitors' intentions, ensuring that customers find the products that best meet their needs quickly and efficiently. Key products of Voyado include its powerful product discovery engine, which utilizes deep product knowledge to enhance the online shopping experience. This engine not only helps customers navigate through vast product catalogs but also tailors recommendations based on individual preferences and behaviors. Additionally, a CRM platform that offers invaluable insights and tools for executing automated campaigns, allowing brands to engage customers across various touchpoints seamlessly. This product helps businesses maintain consistent communication with their audience, ultimately fostering stronger customer relationships. The benefits of using Voyado extend beyond just improved customer experiences. By automating marketing efforts and providing actionable insights, brands can save time and resources while maximizing their marketing ROI. The products' ability to deliver personalized content and recommendations enhances customer loyalty, encouraging repeat purchases and long-term engagement. Furthermore, Voyado's rapid growth and expanding customer base across Europe and beyond demonstrate its effectiveness in meeting the evolving needs of retail brands in a competitive landscape. In summary, Voyado stands out in the SaaS market by offering a unique combination of AI-driven product discovery and multichannel marketing capabilities tailored specifically for retail brands. Its focus on creating hyper-relevant shopping experiences positions it as a valuable partner for businesses looking to thrive in the age of AI.


**Average Rating:** 4.5/5.0
**Total Reviews:** 80

**Who Is the Company Behind Voyado?**

- **Seller:** [Voyado](https://www.g2.com/sellers/voyado)
- **Company Website:** https://www.voyado.com
- **Year Founded:** 2005
- **HQ Location:** Stockholm, SE
- **LinkedIn® Page:** https://www.linkedin.com/company/825768/ (388 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 47% Mid-Market, 30% Small-Business


#### What Are Voyado's Pros and Cons?

**Pros:**

- Ease of Use (24 reviews)
- Customer Support (16 reviews)
- Features (13 reviews)
- Helpful (12 reviews)
- Easy Setup (11 reviews)

**Cons:**

- Limited Features (10 reviews)
- Missing Features (8 reviews)
- Learning Curve (6 reviews)
- Integration Issues (5 reviews)
- Complex Features (4 reviews)


### What Do G2 Reviewers Say About Voyado?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **intuitive and user-friendly interface** of Voyado, streamlining tasks and enhancing overall usability.
- Users appreciate the **fast and professional customer support** from Voyado, enhancing their overall experience and satisfaction.
- Users love the **intuitive and user-friendly interface** of Voyado, enabling effective marketing without technical barriers.
- Users commend the **helpful support** from Voyado, enhancing their overall experience with the platform's features and integration.
- Users praise the **easy setup** of Voyado, appreciating its straightforward documentation and user-friendly design.

**Cons:**

- Users find Voyado's **limited features** frustrating, particularly for advanced analysis and on-site messaging flexibility.
- Users feel the **missing features** hinder full utilization of Voyado, particularly in reporting and statistics capabilities.
- Users find the **learning curve steep** due to insufficient documentation and slow onboarding, affecting overall ease of use.
- Users face **integration issues** with Voyado, requiring significant setup effort and custom coding to align with existing systems.
- Users find the **complex features** of Voyado frustrating, requiring developers for setups and a steep learning curve.

#### What Are Recent G2 Reviews of Voyado?

**"[Streamlined GDPR Compliance with Powerful Segmentation](https://www.g2.com/survey_responses/voyado-review-12975624)"**

**Rating:** 4.0/5.0 stars
*— Giuliana S.*

[Read full review](https://www.g2.com/survey_responses/voyado-review-12975624)

---

**"[Efficient Automation and GDPR Compliance for HR](https://www.g2.com/survey_responses/voyado-review-12955776)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Human Resources*

[Read full review](https://www.g2.com/survey_responses/voyado-review-12955776)

---


#### What Are G2 Users Discussing About Voyado?

- [What is Voyado used for?](https://www.g2.com/discussions/what-is-voyado-used-for)


## What Is  RCS Business Messaging Software?

[Marketing Software](https://www.g2.com/categories/marketing)

## What Software Categories Are Similar to  RCS Business Messaging Software?

- [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)
- [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)
- [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)