# Best RCS Business Messaging Software *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* Rich communication services (RCS) business messaging software allows organizations to send dynamic and interactive messages that go far beyond standard [SMS marketing software](https://www.g2.com/categories/sms-marketing). RCS messages contain rich media such as carousels, videos, cards, high-resolution images, branded templates, and more, creating engaging messages that are delivered directly to consumers via their mobile devices. The RCS messaging protocol enables enhanced messaging experiences, offering opportunities for more advanced analytics to track message delivery, engagement, customer journeys, and conversions. Unlike SMS, RCS provides a branded and verified communication channel between businesses and consumers. To enable RCS business messaging (RBM), organizations must complete RCS agent registration and verification, a process managed by mobile carriers and approved verification authorities to confirm the business’s identity, brand information, and message content compliance. Once approved, messages are sent from a verified sender profile that displays brand identifiers such as names, logos, and checkmarks. This process ensures secure message delivery, builds consumer trust, and drives stronger engagement and long-term brand loyalty. These tools are commonly used by marketing teams to run promotional campaigns or create personalized customer journeys that encourage customers to engage and take action. Customer support teams also leverage RCS as a two-way messaging channel by employing RCS agents to interact with customers in real-time. RCS business messaging software works alongside other mobile communication tools, such as SMS marketing software, [mobile marketing software](https://www.g2.com/categories/mobile-marketing), [push notification software](https://www.g2.com/categories/push-notification), and [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), serving as an additional [marketing automation](https://www.g2.com/categories/marketing-automation) channel. To qualify for inclusion in the Rich Communication Services (RCS) Business Messaging software category, a product must: - Deliver interactive, branded messaging that contains rich media (e.g., videos, cards, carousels, buttons, structured replies, etc.), providing an app-like experience beyond standard SMS - Provide companies with a customizable, branded, and verified sender business profile with a name, logo, and checkmark - Support transactional alerts (like reminders and notifications), promotional campaigns, and conversational RCS for two-way messaging - Offer real-time analytics and reports that track delivery, open rates, engagement, and conversion actions ## G2 Grid® for RCS Business Messaging Software ![G2 Grid® for RCS Business Messaging Software plotting products by satisfaction and market presence](https://www.g2.com/categories/rcs-business-messaging/grids.png?focus%5B%5D=88175&focus%5B%5D=74966&focus%5B%5D=62679&focus%5B%5D=2574) Highlighted products: Attentive, MSG91, Salesmsg, and Listrak. Underlying data: [Grid® JSON](https://www.g2.com/categories/rcs-business-messaging/grids.json?focus%5B%5D=attentive&focus%5B%5D=msg91&focus%5B%5D=salesmsg&focus%5B%5D=listrak) ## How Many RCS Business Messaging Software Products Does G2 Track? **Total Products under this Category:** 45 ### Category Stats (Jul 2026) - **Average Rating**: 4.57/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Clerk Chat (+0.37%) - Among all products in this category, Clerk Chat recorded the largest rating increase compared to last month *Last updated: July 21, 2026* ## How Does G2 Rank RCS Business Messaging Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 14,000+ Authentic Reviews - 45+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which RCS Business Messaging Software Is Best for Your Use Case? - **Leader:** [Attentive](https://www.g2.com/products/attentive/reviews) - **Highest Performer:** [MSG91](https://www.g2.com/products/msg91/reviews) - **Easiest to Use:** [Listrak](https://www.g2.com/products/listrak/reviews) - **Top Trending:** [Listrak](https://www.g2.com/products/listrak/reviews) - **Best Free Software:** [Attentive](https://www.g2.com/products/attentive/reviews) --- **Sponsored** ### Accord Accord is the AI-Powered Revenue Excellence Platform that transforms what top sellers do naturally—multi-threading, mutual action plans, and CFO-proof business cases—into unavoidable playbooks for every rep. Accord Intelligence handles the busy work by automating account research, stakeholder mapping, and more so your team can focus on selling. The result: Accord customers see an average 40% increase in deal size. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1011974&secure%5Bchosen_at%5D=2026-07-22T05%3A08%3A41Z&secure%5Bdisplayable_resource_id%5D=1033&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=155339&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=155339&secure%5Bresource_id%5D=1011974&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frcs-business-messaging%3Fpage%3D2&secure%5Btoken%5D=03e6874778e960d7b0a4ce1b2a9d2b3644e3903ec3feceb9db3ae7199567c0a6&secure%5Burl%5D=https%3A%2F%2Finaccord.com%2Fbook-demo&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated RCS Business Messaging Software Products in 2026? ### 1. [Attentive](https://www.g2.com/products/attentive/reviews) Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,467 **Who Is the Company Behind Attentive?** - **Seller:** [Attentive](https://www.g2.com/sellers/attentive) - **Company Website:** https://attentive.com - **Year Founded:** 2016 - **HQ Location:** New York, New York, United States - **Twitter:** @attentivehq (9,682 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/27249903/ (1,508 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Marketing Director - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 56% Small-Business, 33% Mid-Market #### What Are Attentive's Pros and Cons? **Pros:** - Ease of Use (479 reviews) - Customer Support (409 reviews) - Helpful (358 reviews) - User-Friendly (199 reviews) - Easy Setup (184 reviews) **Cons:** - Expensive (116 reviews) - Reporting Issues (115 reviews) - Missing Features (111 reviews) - Limited Features (90 reviews) - Integration Issues (83 reviews) ### What Do G2 Reviewers Say About Attentive? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of Attentive, enabling quick setup and easy navigation for effective communication. - Users rave about the **outstanding customer support** from Attentive, highlighting their helpful and knowledgeable agents. - Users find Attentive **incredibly helpful** , enhancing customer engagement with personalized communication and seamless platform management. - Users love the **user-friendly interface** of Attentive, which ensures easy navigation and great customer support. - Users value the **easy setup** of Attentive, appreciating the straightforward process and hands-on support from the team. **Cons:** - Users find the **pricing steep** , especially for smaller brands, impacting overall affordability and budget management. - Users find the **reporting issues** cumbersome, noting complexity and slow performance in segment creation and data retrieval. - Users find the **missing features** in Attentive, such as integration and drag-and-drop tools, a significant limitation. - Users find the **limited features** of Attentive hinder potential integrations and advanced segmentation capabilities. - Users find **integration issues** with Attentive, noting difficulties in setup and lack of intuitive connections with platforms. #### What Are Recent G2 Reviews of Attentive? **"[Exceptional Lead Generation and Intuitive Design](https://www.g2.com/survey_responses/attentive-review-11817313)"** **Rating:** 5.0/5.0 stars *— Daniel M.* [Read full review](https://www.g2.com/survey_responses/attentive-review-11817313) --- **"[Sugarloaf Mountain –– Your Maine Attentive Review ✔️](https://www.g2.com/survey_responses/attentive-review-13130314)"** **Rating:** 5.0/5.0 stars *— Jess J.* [Read full review](https://www.g2.com/survey_responses/attentive-review-13130314) --- ### 2. [MSG91](https://www.g2.com/products/msg91/reviews) MSG91 is a comprehensive communication platform designed to facilitate seamless interaction between businesses and their customers across multiple channels. By integrating SMS, WhatsApp, email, voice, and advanced marketing automation tools, MSG91 enables organizations to communicate effectively and efficiently, ensuring that messages are delivered promptly and reliably. Targeted at businesses of all sizes, from startups to large enterprises, MSG91 addresses a variety of communication needs. Its versatile features cater to diverse industries, including e-commerce, fintech, healthcare, and technology. Companies can utilize MSG91 for various use cases such as sending one-time passwords (OTPs) for secure logins, providing order updates, and executing personalized marketing campaigns. This all-in-one solution eliminates the need for multiple vendors, allowing businesses to manage their communication strategies from a single, user-friendly dashboard. Key features of MSG91 include robust APIs for SMS, WhatsApp, and email, which facilitate fast and reliable message delivery. The platform's SMS service ensures global reach with dependable performance, while the WhatsApp Business API allows for engaging customer interactions through verified messaging. Additionally, the Email API supports personalized bulk and transactional emails, complete with detailed analytics to track engagement. The Voice API automates calls and reminders, enhancing customer experience without added complexity. Furthermore, the Hello Chatbot offers 24/7 support, handling conversations and lead management across various channels, ensuring that customer inquiries are addressed promptly. MSG91 stands out in the communication landscape due to its commitment to reliability and compliance. With a 99.9% uptime guarantee and adherence to GDPR, TRAI, and Ofcom messaging standards, businesses can trust that their communications are secure and compliant. The platform also offers transparent pricing with a pay-as-you-go model, ensuring that companies only pay for what they use, without hidden fees. Additionally, MSG91 provides dedicated human support, ensuring that users have access to assistance whenever needed. In a rapidly evolving digital landscape, MSG91 not only focuses on message delivery but also on enhancing customer experiences through intelligent automation and real-time analytics. By leveraging these capabilities, businesses can foster meaningful connections with their customers, driving engagement and growth. With over a decade of experience, MSG91 combines Indian innovation with global reliability, making it a trusted partner for thousands of brands looking to optimize their communication strategies. **Average Rating:** 4.5/5.0 **Total Reviews:** 196 **Who Is the Company Behind MSG91?** - **Seller:** [MSG91](https://www.g2.com/sellers/msg91) - **Company Website:** https://msg91.com - **Year Founded:** 2010 - **HQ Location:** Indore, MP - **Twitter:** @msg91 (2,283 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709873/ (36 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 51% Small-Business, 22% Mid-Market #### What Are MSG91's Pros and Cons? **Pros:** - Customer Support (96 reviews) - Helpful (93 reviews) - Ease of Use (86 reviews) - Easy Setup (59 reviews) - Staff Support (56 reviews) **Cons:** - Dashboard Issues (20 reviews) - Lack of Clarity (17 reviews) - Delays (14 reviews) - Poor Customer Support (14 reviews) - Poor Interface Design (12 reviews) ### What Do G2 Reviewers Say About MSG91? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive customer support** of MSG91, praising the team's professionalism and helpfulness throughout the process. - Users find MSG91's **responsive support and ease of integration** particularly beneficial, enhancing their overall experience. - Users appreciate the **ease of use** of MSG91, enjoying its straightforward APIs and user-friendly dashboard. - Users appreciate the **easy setup** of MSG91, which is made seamless with excellent customer support and guidance. - Users commend the **excellent staff support** at MSG91, highlighting professionalism, responsiveness, and helpfulness throughout their experience. **Cons:** - Users struggle with **dashboard issues** , as the cluttered interface and lack of intuitive reporting hinder usability and efficiency. - Users find the **lack of clarity** in documentation and dashboard configuration challenging, complicating initial setup and usage. - Users note that there are occasional **delays** in delivery reports that hinder the overall effectiveness of MSG91. - Users frequently express concerns about **poor customer support** , making initial setup and configuration challenging. - Users find the **poor interface design** of MSG91 makes navigation and understanding features challenging. #### What Are Recent G2 Reviews of MSG91? **"[Reliable, Fast SMS Delivery with Transparent, Reasonable Pricing](https://www.g2.com/survey_responses/msg91-review-12262112)"** **Rating:** 5.0/5.0 stars *— Abhinav M.* [Read full review](https://www.g2.com/survey_responses/msg91-review-12262112) --- **"[MSG91: Fast, Dependable Messaging with Easy API Integration](https://www.g2.com/survey_responses/msg91-review-12604095)"** **Rating:** 5.0/5.0 stars *— Amber J.* [Read full review](https://www.g2.com/survey_responses/msg91-review-12604095) --- #### What Are G2 Users Discussing About MSG91? - [How do I use MSG91 API?](https://www.g2.com/discussions/how-do-i-use-msg91-api) - [Is MSG91 safe?](https://www.g2.com/discussions/is-msg91-safe) - [Whats is MSG91?](https://www.g2.com/discussions/whats-is-msg91) - [What is the use of MSG91?](https://www.g2.com/discussions/what-is-the-use-of-msg91) ### 3. [Salesmsg](https://www.g2.com/products/salesmsg/reviews) 𝗦𝗮𝗹𝗲𝘀𝗺𝘀𝗴 𝗶𝘀 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝘃𝗶𝘀𝗶𝗯𝗹𝗲, 𝘁𝗿𝗮𝗰𝗸𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹: 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘁𝗲𝘅𝘁 𝘁𝗼 𝗮 𝗹𝗶𝗳𝗲𝗹𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: • Sales: automated first response, shared inbox, full rep visibility • Marketing: broadcasts, segmented campaigns, CRM-triggered sequences • Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: • Cut daily recruiting work from 4 hours to 30 minutes with AI qualification • Dropped average lead response time from 27 to 21 minutes • Grew reps hitting quota from 3 to 13 after adding conversation visibility • 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. **Average Rating:** 4.7/5.0 **Total Reviews:** 401 **Who Is the Company Behind Salesmsg?** - **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg) - **Company Website:** https://www.SalesMessage.com - **Year Founded:** 2017 - **HQ Location:** Delray Beach, FL - **Twitter:** @salesmsg (148 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/salesmsg/ (44 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Sales - **Top Industries:** Health, Wellness and Fitness, Real Estate - **Company Size:** 68% Small-Business, 27% Mid-Market #### What Are Salesmsg's Pros and Cons? **Pros:** - Ease of Use (141 reviews) - Easy Communication (74 reviews) - Easy Integration (66 reviews) - Integrations (61 reviews) - Customer Support (55 reviews) **Cons:** - Missing Features (25 reviews) - Messaging Issues (22 reviews) - Sending Issues (17 reviews) - SMS Issues (17 reviews) - Slow Loading (16 reviews) ### What Do G2 Reviewers Say About Salesmsg? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. - Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. - Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. - Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. - Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. **Cons:** - Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. - Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. - Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. - Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. - Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. #### What Are Recent G2 Reviews of Salesmsg? **"[Salesmsg’s Intuitive Interface Makes Getting Started Effortless](https://www.g2.com/survey_responses/salesmsg-review-12949481)"** **Rating:** 4.0/5.0 stars *— Hannah G.* [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12949481) --- **"[Easy-to-Navigate Platform with Regular Updates and Standout Support](https://www.g2.com/survey_responses/salesmsg-review-12509445)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12509445) --- #### What Are G2 Users Discussing About Salesmsg? - [What is Salesmsg used for?](https://www.g2.com/discussions/what-is-salesmsg-used-for) ### 4. [Listrak](https://www.g2.com/products/listrak/reviews) Listrak is the person-first marketing automation platform built to help retailers and ecommerce brands deliver hyper-personalized customer experiences at scale. By seamlessly integrating data, identity, and cross-channel messaging, Listrak empowers marketers to unify the customer journey and activate real-time engagement strategies that drive measurable growth and revenue. Designed for enterprise-level businesses across verticals like fashion, beauty, sporting goods, and more, Listrak goes beyond traditional marketing tools. It offers a truly unified platform that eliminates silos between channels—email, SMS, push notifications, and web—giving marketers full control over how, when, and where they connect with customers. With Listrak, brands can segment audiences with precision, personalize messaging based on predictive insights, and orchestrate campaigns that resonate deeply with individual customer needs. At the heart of Listrak’s platform is Listrak Intelligence, a suite of AI-powered capabilities including identity resolution, predictive segmentation, and recommendation engines. These tools enable marketers to anticipate customer behavior, tailor experiences in real time, and increase conversions while improving retention. Whether reactivating lapsed contacts or nurturing long-term loyalty, Listrak’s lifecycle marketing capabilities ensure brands stay connected with their customers beyond the first purchase. Listrak also stands out for its strategic partnership model. More than just a technology provider, Listrak offers hands-on guidance from retail experts who work as an extension of your team. From compliance support to campaign optimization, this collaborative approach helps brands navigate complexity and maximize impact. Efficiency is another core advantage. With an intuitive user interface, pre-built automation workflows, and real-time analytics, Listrak enables marketers to execute faster, make smarter decisions, and scale seamlessly. Its enterprise-grade infrastructure ensures reliability, security, and scalability—delivering billions of messages across channels with confidence. Ultimately, Listrak is built for marketers who demand results. Every feature is designed to increase engagement, reduce churn, and accelerate profitability. By turning insights into action and delivering deeply personalized experiences, Listrak helps brands build stronger customer relationships and achieve lasting business success. **Average Rating:** 4.5/5.0 **Total Reviews:** 299 **Who Is the Company Behind Listrak?** - **Seller:** [Listrak](https://www.g2.com/sellers/listrak) - **Company Website:** https://www.listrak.com - **Year Founded:** 1999 - **HQ Location:** Lititz, PA - **Twitter:** @Listrak (3,182 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/118908/ (247 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Digital Marketing Manager - **Top Industries:** Retail, Consumer Goods - **Company Size:** 56% Mid-Market, 33% Small-Business #### What Are Listrak's Pros and Cons? **Pros:** - Customer Support (32 reviews) - Ease of Use (23 reviews) - Helpful (23 reviews) - Email Marketing (17 reviews) - Automation Efficiency (16 reviews) **Cons:** - Learning Curve (17 reviews) - Not Intuitive (11 reviews) - Difficult Learning (8 reviews) - Limited Features (8 reviews) - Slow Performance (8 reviews) ### What Do G2 Reviewers Say About Listrak? *AI-generated summary from verified user reviews* **Pros:** - Users commend Listrak for its **exceptional customer support** , praising their knowledgeable and responsive team dedicated to client success. - Users find Listrak to be **easy to navigate** , efficiently consolidating marketing efforts across multiple channels in one platform. - Users value the **exceptional account management support** from Listrak, fostering strong partnerships and enhancing their marketing efforts. - Users appreciate Listrak for its **unified cross-channel experience** , enhancing marketing efficiency through integrated email and SMS capabilities. - Users value the **automation efficiency** of Listrak, streamlining marketing efforts through a seamless cross-channel experience. **Cons:** - Users often find the **learning curve steep** , requiring significant support to navigate Listrak's complex features. - Users find Listrak's interface **not intuitive** , leading to cumbersome navigation and frustrating user experiences. - Users find Listrak to have a **difficult learning curve** , requiring extensive support and technical knowledge for effective use. - Users find Listrak's **limited features** challenging, especially for advanced design and campaign setup without technical support. - Users report **slow performance** in Listrak, affecting usability and the effectiveness of product recommendations across browsers. #### What Are Recent G2 Reviews of Listrak? **"[Game-Changer for B2B E-Commerce Automation](https://www.g2.com/survey_responses/listrak-review-12448237)"** **Rating:** 4.0/5.0 stars *— Hagner H.* [Read full review](https://www.g2.com/survey_responses/listrak-review-12448237) --- **"[Unifies E-commerce Marketing, Boosting Sales](https://www.g2.com/survey_responses/listrak-review-12449307)"** **Rating:** 4.0/5.0 stars *— Sebastian R.* [Read full review](https://www.g2.com/survey_responses/listrak-review-12449307) --- #### What Are G2 Users Discussing About Listrak? - [What is Listrak used for?](https://www.g2.com/discussions/what-is-listrak-used-for) ### 5. [EZ Texting](https://www.g2.com/products/ez-texting/reviews) Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. **Average Rating:** 4.5/5.0 **Total Reviews:** 728 **Who Is the Company Behind EZ Texting?** - **Seller:** [EZ Texting](https://www.g2.com/sellers/ez-texting) - **Company Website:** https://www.eztexting.com/ - **Year Founded:** 2005 - **HQ Location:** San Francisco, CA - **Twitter:** @EzTexting (2,611 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1439495/ (96 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Non-Profit Organization Management, Real Estate - **Company Size:** 65% Small-Business, 29% Mid-Market #### What Are EZ Texting's Pros and Cons? **Pros:** - Ease of Use (62 reviews) - User-Friendly (23 reviews) - Easy Communication (21 reviews) - Easy Setup (18 reviews) - Helpful (17 reviews) **Cons:** - Expensive (20 reviews) - Not Intuitive (8 reviews) - SMS Issues (8 reviews) - Sending Issues (6 reviews) - Reporting Issues (5 reviews) ### What Do G2 Reviewers Say About EZ Texting? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. - Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. - Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. - Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. - Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. **Cons:** - Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. - Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. - Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. - Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. - Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. #### What Are Recent G2 Reviews of EZ Texting? **"[Prioritized Notifications](https://www.g2.com/survey_responses/ez-texting-review-4482196)"** **Rating:** 4.0/5.0 stars *— Jim D.* [Read full review](https://www.g2.com/survey_responses/ez-texting-review-4482196) --- **"[It is in fact EZ](https://www.g2.com/survey_responses/ez-texting-review-10940577)"** **Rating:** 5.0/5.0 stars *— Matt .* [Read full review](https://www.g2.com/survey_responses/ez-texting-review-10940577) --- #### What Are G2 Users Discussing About EZ Texting? - [What is EZ Texting used for?](https://www.g2.com/discussions/what-is-ez-texting-used-for) - 2 comments - [What technology is used to send texts?](https://www.g2.com/discussions/what-technology-is-used-to-send-texts) - [Is EZ Texting free?](https://www.g2.com/discussions/is-ez-texting-free) - 1 comment - [What are the common features of text messaging?](https://www.g2.com/discussions/ez-texting-what-are-the-common-features-of-text-messaging) - [What is EZ Texting?](https://www.g2.com/discussions/what-is-ez-texting) - 1 comment ### 6. [Braze](https://www.g2.com/products/braze/reviews) Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. Braze has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. The company is headquartered in New York with 15 offices across the Americas, EMEA, and APAC. Learn more at braze.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,662 **Who Is the Company Behind Braze?** - **Seller:** [Braze](https://www.g2.com/sellers/braze) - **Company Website:** https://www.braze.com - **Year Founded:** 2011 - **HQ Location:** New York - **Twitter:** @Braze (16,323 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/792882/ (2,297 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CRM Manager, Marketing Manager - **Top Industries:** Financial Services, Marketing and Advertising - **Company Size:** 54% Mid-Market, 27% Enterprise #### What Are Braze's Pros and Cons? **Pros:** - Ease of Use (385 reviews) - Intuitive (189 reviews) - Automation (151 reviews) - Customer Support (151 reviews) - Features (151 reviews) **Cons:** - Learning Curve (159 reviews) - Missing Features (149 reviews) - Limitations (102 reviews) - Limited Features (93 reviews) - Steep Learning Curve (86 reviews) ### What Do G2 Reviewers Say About Braze? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate Braze for its **user-friendly and intuitive design** , making it easy to learn and scalable to needs. - Users find Braze's **intuitive interface** facilitates easy learning and effective implementation of personalized messaging campaigns. - Users appreciate the **effortless automation** capabilities of Braze, enabling seamless multichannel messaging campaigns and personalization. - Users praise Braze for its **responsive customer support** , making the implementation and usage experience seamless and enjoyable. - Users appreciate the **user-friendly multitasking capabilities** of Braze, enabling stable, effective communication across diverse channels. **Cons:** - Users find the **learning curve steep** , requiring time and support to fully grasp Braze's platform and features. - Users feel the lack of **missing features** hampers their experience, particularly in customization and reporting capabilities. - Users find Braze can feel **overly complex for simple surveys** and its pricing lacks transparency, complicating usage. - Users feel the **limited features** of Braze hinder effective analytics and feedback collection, impacting usability for simple tasks. - Users face a **steep learning curve** with Braze, making initial onboarding and feature mastery challenging. #### What Are Recent G2 Reviews of Braze? **"[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)"** **Rating:** 5.0/5.0 stars *— Ákos V.* [Read full review](https://www.g2.com/survey_responses/braze-review-8154150) --- **"[Powerful multi-channel engagement platform](https://www.g2.com/survey_responses/braze-review-7258144)"** **Rating:** 4.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/braze-review-7258144) --- ### 7. [Vibes](https://www.g2.com/products/vibes/reviews) Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA). **Average Rating:** 4.7/5.0 **Total Reviews:** 54 **Who Is the Company Behind Vibes?** - **Seller:** [Vibes](https://www.g2.com/sellers/vibes) - **Company Website:** https://www.vibes.com - **Year Founded:** 1998 - **HQ Location:** Chicago, IL - **Twitter:** @Vibes (6,372 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/25830/ (395 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 52% Enterprise, 30% Mid-Market #### What Are Vibes's Pros and Cons? **Pros:** - Helpful (20 reviews) - Customer Support (19 reviews) - Ease of Use (11 reviews) - Implementation Ease (6 reviews) - Intuitive (6 reviews) **Cons:** - Delays (2 reviews) - Email Limitations (2 reviews) - Expensive (2 reviews) - Integration Issues (2 reviews) - Lack of Integrations (2 reviews) ### What Do G2 Reviewers Say About Vibes? *AI-generated summary from verified user reviews* **Pros:** - Users commend Vibes for its **helpful support and industry knowledge** , ensuring smooth integration and reliable assistance. - Users value the **responsive customer support** from Vibes, praising their helpfulness and industry knowledge throughout the integration process. - Users commend the **ease of use** of Vibes, highlighting its intuitive interface and seamless integration into workflows. - Users commend the **implementation ease** of Vibes, noting smooth integration and exceptional support throughout the process. - Users find Vibes to be **intuitive and user-friendly** , facilitating seamless experimentation and effective customer connections. **Cons:** - Users face **delays** due to the need for real-time updates and customization challenges with Vibes' integration. - Users face **email limitations** with Vibes, lacking native integration and streamlined communication options for better workflows. - Users find the **cost** of Vibes challenging, limiting their ability to fully utilize the program's features. - Users face **integration issues** with Vibes, as it lacks native email functionality, limiting streamlined communication. - Users find the **lack of integrations** with email platforms limits Vibes' effectiveness for multi-channel communication. #### What Are Recent G2 Reviews of Vibes? **"[Quick, Patient Support Team Makes Vibes a Joy to Use](https://www.g2.com/survey_responses/vibes-review-12872172)"** **Rating:** 5.0/5.0 stars *— Carissa H.* [Read full review](https://www.g2.com/survey_responses/vibes-review-12872172) --- **"[Vibes is a valued partner enabling communication with our guests](https://www.g2.com/survey_responses/vibes-review-11592327)"** **Rating:** 5.0/5.0 stars *— Michael H.* [Read full review](https://www.g2.com/survey_responses/vibes-review-11592327) --- #### What Are G2 Users Discussing About Vibes? - [What is Vibes used for?](https://www.g2.com/discussions/what-is-vibes-used-for) - 1 comment ### 8. [Clerk Chat](https://www.g2.com/products/clerk-chat/reviews) Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce. **Average Rating:** 4.6/5.0 **Total Reviews:** 111 **Who Is the Company Behind Clerk Chat?** - **Seller:** [Clerk Chat](https://www.g2.com/sellers/clerk-chat) - **Year Founded:** 2020 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/34749575 (46 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 62% Small-Business, 34% Mid-Market #### What Are Clerk Chat's Pros and Cons? **Pros:** - Customer Support (14 reviews) - Ease of Use (14 reviews) - Easy Integration (12 reviews) - Automation (9 reviews) - Easy Communication (8 reviews) **Cons:** - Poor Customer Support (6 reviews) - Connection Issues (4 reviews) - Reporting Issues (4 reviews) - SMS Issues (4 reviews) - Expensive (3 reviews) ### What Do G2 Reviewers Say About Clerk Chat? *AI-generated summary from verified user reviews* **Pros:** - Users commend Clerk Chat's **exceptional customer support** , highlighting prompt and professional assistance for issue resolution. - Users praise the **ease of use** of Clerk Chat, highlighting its user-friendly interface and efficient communication features. - Users appreciate the **easy integration with Teams** , enhancing communication efficiency and simplifying setup for organizations. - Users love the **automation capabilities** of Clerk Chat, enhancing support efficiency and customer satisfaction significantly. - Users value the **easy communication** of Clerk Chat, enabling quick outreach and efficient, real-time collaboration across teams. **Cons:** - Users experience **poor customer support** , facing slow responses and communication barriers that hinder effective issue resolution. - Users frequently face **connection issues** with Clerk Chat, complicating their experience and affecting crucial features. - Users are frustrated with **poor reporting support** and difficulties in accessing features, impacting overall functionality. - Users report **SMS issues** including delivery tracking challenges and delays in activation, complicating their experience with Clerk Chat. - Users find Clerk Chat to be **expensive** , with unclear fees and high costs for additional features and usage reports. #### What Are Recent G2 Reviews of Clerk Chat? **"[Scaling Conversational Communication Capabilities within Software Platforms](https://www.g2.com/survey_responses/clerk-chat-review-12856074)"** **Rating:** 4.5/5.0 stars *— Jenelle V.* [Read full review](https://www.g2.com/survey_responses/clerk-chat-review-12856074) --- **"[Seamless Automated Messaging Integration for Modern Data Pipelines](https://www.g2.com/survey_responses/clerk-chat-review-12978665)"** **Rating:** 5.0/5.0 stars *— Fabien V.* [Read full review](https://www.g2.com/survey_responses/clerk-chat-review-12978665) --- ### 9. [Twilio](https://www.g2.com/products/twilio/reviews) Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems. As your app’s usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans. **Average Rating:** 4.1/5.0 **Total Reviews:** 459 **Who Is the Company Behind Twilio?** - **Seller:** [Twilio](https://www.g2.com/sellers/twilio) - **Company Website:** https://www.twilio.com - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @twilio (81,644 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/twilio-inc-/ (6,678 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Senior Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 49% Small-Business, 31% Mid-Market #### What Are Twilio's Pros and Cons? **Pros:** - Ease of Use (40 reviews) - Easy Integrations (30 reviews) - Integrations (23 reviews) - Easy Setup (21 reviews) - API Integration (19 reviews) **Cons:** - Expensive (26 reviews) - Poor Customer Support (23 reviews) - Difficult Configuration (14 reviews) - Complex Setup (11 reviews) - Technical Knowledge Required (11 reviews) ### What Do G2 Reviewers Say About Twilio? *AI-generated summary from verified user reviews* **Pros:** - Users find Twilio to be **user-friendly** , easily managing services and features without complications. - Users praise Twilio for its **easy integrations** , enhancing communication and streamlining workflows within their businesses. - Users praise Twilio for its **seamless integrations** with various systems, enhancing communication efficiency and stability. - Users value Twilio for its **easy setup** , enjoying a seamless and efficient integration process for communications. - Users value Twilio's **efficient API integration** , ensuring seamless notifications and communication across various platforms. **Cons:** - Users find Twilio's pricing to be **expensive at scale** , especially with increasing usage of SMS and WhatsApp. - Users experience **poor customer support** , facing long response times and inadequate assistance for resolving issues. - Users often find **difficult configuration** for advanced features challenging, especially without programming expertise in smaller teams. - Users find the **complex setup** for advanced features challenging, often requiring programming skills and delaying usability. - Users find that the **technical knowledge required** for Twilio's advanced features can be challenging for smaller teams. #### What Are Recent G2 Reviews of Twilio? **"[Reliable, Developer-Friendly APIs for Scalable Communications](https://www.g2.com/survey_responses/twilio-review-13099388)"** **Rating:** 4.5/5.0 stars *— Verified User in Internet* [Read full review](https://www.g2.com/survey_responses/twilio-review-13099388) --- **"[High-Volume Emailing Without Risk, Plus Smooth SAML Integration](https://www.g2.com/survey_responses/twilio-review-12676571)"** **Rating:** 4.0/5.0 stars *— Robert B.* [Read full review](https://www.g2.com/survey_responses/twilio-review-12676571) --- #### What Are G2 Users Discussing About Twilio? - [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) - 1 comment - [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) - 1 comment - [What makes twilio unique?](https://www.g2.com/discussions/what-makes-twilio-unique) - [What is twilio software?](https://www.g2.com/discussions/what-is-twilio-software) - [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) - 1 comment ### 10. [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies. **Average Rating:** 4.6/5.0 **Total Reviews:** 766 **Who Is the Company Behind Bloomreach?** - **Seller:** [Bloomreach](https://www.g2.com/sellers/bloomreach) - **Company Website:** https://www.bloomreach.com - **Year Founded:** 2009 - **HQ Location:** Mountain View, CA - **Twitter:** @bloomreach_tm (10,400 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bloomreach/ (1,140 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CRM Manager, Marketing Manager - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 49% Mid-Market, 28% Small-Business #### What Are Bloomreach's Pros and Cons? **Pros:** - Ease of Use (211 reviews) - Features (182 reviews) - Helpful (148 reviews) - Customer Support (147 reviews) - Intuitive (116 reviews) **Cons:** - Learning Curve (145 reviews) - Limited Features (103 reviews) - Missing Features (95 reviews) - Learning Difficulty (87 reviews) - Difficult Learning (75 reviews) ### What Do G2 Reviewers Say About Bloomreach? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Bloomreach, enabling seamless access to insights and effective marketing orchestration. - Users appreciate the **intuitive ease of use** and powerful insights provided by Bloomreach’s reporting tools. - Users appreciate the **intuitive segmentation and targeting** capabilities of Bloomreach, enhancing their customer engagement significantly. - Users highly praise the **outstanding customer support** from Bloomreach, noting their responsiveness and helpfulness in every issue. - Users find Bloomreach to have a **highly intuitive interface** , making it easy for teams to utilize effectively. **Cons:** - Users find the **steep learning curve** of Bloomreach frustrating, impacting efficiency and overall user-friendliness. - Users find **limited features** in Bloomreach, particularly with searchable fields and email design options affecting overall capability. - Users face **missing features** in Bloomreach, affecting searchable fields and report data downloads, necessitating workarounds. - Users experience a **challenging learning curve** with Bloomreach, requiring time and support to navigate its complexity. - Users find the **difficult learning curve** of Bloomreach challenging, requiring time and proper onboarding for effective use. #### What Are Recent G2 Reviews of Bloomreach? **"[Bloomreach Makes Personalisation Easy with Powerful Segmentation and Automation](https://www.g2.com/survey_responses/bloomreach-review-13078543)"** **Rating:** 4.0/5.0 stars *— megan l.* [Read full review](https://www.g2.com/survey_responses/bloomreach-review-13078543) --- **"[Bloomreach Still Shines Years Later](https://www.g2.com/survey_responses/bloomreach-review-7757853)"** **Rating:** 5.0/5.0 stars *— Denise R.* [Read full review](https://www.g2.com/survey_responses/bloomreach-review-7757853) --- #### What Are G2 Users Discussing About Bloomreach? - [What is Bloomreach used for?](https://www.g2.com/discussions/what-is-bloomreach-used-for) - 2 comments ### 11. [Infinito](https://www.g2.com/products/valuefirst-a-twilio-company-infinito/reviews) A product of ValueFirst, Infinito is a platform to design multi-channel conversational journeys. With Infinito, thousands of enterprises execute campaigns on Chatbot, Email, RCS Business Messaging, SMS, Voice, and WhatsApp. Infinito enables brands to improve consumer engagement. by creating automation rules based on consumer events. This can include any interaction that a customer has with a brand, entering a customer segmentation, or even if they are at risk of churning. Infinito's drag-and-drop editor simplifies campaign creation and prevents consumers from leaving the brand. Infinito helps enterprises acquire, convert, engage, and delight users with intuitive and personalized conversational experiences. Frost&Sullivan, Gartner, IDC, and G2 have recognized Infinito. **Average Rating:** 4.4/5.0 **Total Reviews:** 17 **Who Is the Company Behind Infinito?** - **Seller:** [ValueFirst, a Tanla company](https://www.g2.com/sellers/valuefirst-a-tanla-company) - **Year Founded:** 2003 - **HQ Location:** Gurugram, IN - **LinkedIn® Page:** https://www.linkedin.com/company/78574 (511 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 53% Mid-Market, 35% Enterprise #### What Are Infinito's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Easy Creation (4 reviews) - Templates Availability (3 reviews) - Contact Management (2 reviews) - Email Tracking (2 reviews) **Cons:** - Expensive (3 reviews) - Campaign Issues (2 reviews) - Segmentation Issues (2 reviews) - Template Limitations (2 reviews) - Complex Management (1 reviews) ### What Do G2 Reviewers Say About Infinito? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Infinito, finding it straightforward for email management and analytics. - Users appreciate the **easy creation** of email campaigns, design templates effortlessly with ValueFirst Email's intuitive interface. - Users appreciate the **availability of templates** in Infinito, making email campaign creation simple and efficient. - Users value the **easy contact management** in Infinito, facilitating effective email campaigns and streamlined operations. - Users find the **email tracking** feature invaluable for enhancing their email campaigns and understanding engagement metrics. **Cons:** - Users note the **high price** of Infinito compared to competitors, which may limit its appeal despite some benefits. - Users find the **limited campaign data** inadequate for effectively monitoring results and analyzing audience segments. - Users face challenges with **segmentation issues** in Infinito, leading to ineffective targeting and poor campaign monitoring. - Users find the **limited email template options** in Infinito to be outdated and lacking essential modern features. - Users face **complex management** issues due to limited developer options, restricting enhancement and experimentation possibilities. #### What Are Recent G2 Reviews of Infinito? **"[Easy Multichannel Automation with a Powerful Journey Builder](https://www.g2.com/survey_responses/infinito-review-12739165)"** **Rating:** 5.0/5.0 stars *— shailendra s.* [Read full review](https://www.g2.com/survey_responses/infinito-review-12739165) --- **"[Email marketing for businesses](https://www.g2.com/survey_responses/infinito-review-9966073)"** **Rating:** 4.5/5.0 stars *— Linh T.* [Read full review](https://www.g2.com/survey_responses/infinito-review-9966073) --- ### 12. [Klaviyo](https://www.g2.com/products/klaviyo/reviews) Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a unified profile, Klaviyo powers marketing automation that drives personalized, trigger-based journeys across every channel - no extra tools or complex setup required. Join more than 170,000 businesses using Klaviyo to create a true omnichannel experience for your customers. To learn more about Klaviyo or to request a demo, visit www.klaviyo.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,311 **Who Is the Company Behind Klaviyo?** - **Seller:** [Klaviyo](https://www.g2.com/sellers/klaviyo) - **Company Website:** https://www.klaviyo.com/ - **Year Founded:** 2012 - **HQ Location:** Boston, Massachusetts - **Twitter:** @klaviyo (22,042 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2908815/ (2,983 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 81% Small-Business, 16% Mid-Market #### What Are Klaviyo's Pros and Cons? **Pros:** - Ease of Use (160 reviews) - Email Marketing (123 reviews) - Automation (92 reviews) - Integrations (89 reviews) - Easy Integration (81 reviews) **Cons:** - Expensive (73 reviews) - Learning Curve (63 reviews) - Missing Features (57 reviews) - Limited Features (40 reviews) - Poor Customer Support (40 reviews) ### What Do G2 Reviewers Say About Klaviyo? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of Klaviyo, finding it intuitive for managing campaigns and training others. - Users love the **powerful automation** of Klaviyo, enabling easy, effective, and tailored email marketing campaigns. - Users value the **powerful automation** of Klaviyo, enabling tailored campaigns that enhance engagement and boost revenue. - Users love the **scheduling and seamless integrations** of Klaviyo, enhancing campaign management across various platforms. - Users love the **easy integration** of Klaviyo, enhancing personalized campaigns and connecting effectively with customers. **Cons:** - Users find Klaviyo to be **expensive** with limited support, which can be overwhelming for beginners. - Users find the **learning curve steep** in Klaviyo, especially newcomers who struggle with its non-intuitive features. - Users express concerns about **missing features** in Klaviyo, including limited channel options and slow customer support. - Users find the **limited features** of Klaviyo hinder their experience, lacking depth and versatility for brand management. - Users experience **poor customer support** , with limited access and slow response times, especially on the free plan. #### What Are Recent G2 Reviews of Klaviyo? **"[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)"** **Rating:** 4.0/5.0 stars *— Mohd danish K.* [Read full review](https://www.g2.com/survey_responses/klaviyo-review-12959044) --- **"[Klaviyo Makes Email Automation Simple, Powerful, and Reliable](https://www.g2.com/survey_responses/klaviyo-review-12738916)"** **Rating:** 4.5/5.0 stars *— Tejas K.* [Read full review](https://www.g2.com/survey_responses/klaviyo-review-12738916) --- #### What Are G2 Users Discussing About Klaviyo? - [What is Klaviyo used for?](https://www.g2.com/discussions/what-is-klaviyo-used-for) - 2 comments - [What is UTM tracking Klaviyo?](https://www.g2.com/discussions/what-is-utm-tracking-klaviyo) - 3 comments - [How do you integrate Klaviyo?](https://www.g2.com/discussions/how-do-you-integrate-klaviyo) - 1 comment, 1 upvote - [Does Klaviyo integrate with Shopify?](https://www.g2.com/discussions/does-klaviyo-integrate-with-shopify) - 2 comments - [Is Klaviyo a CRM?](https://www.g2.com/discussions/is-klaviyo-a-crm) ### 13. [MessageFlow](https://www.g2.com/products/messageflow/reviews) MessageFlow is a send-it-all platform that makes cross-channel communication easy and effective. Backed by more than 20 years of expertise, it has helped companies connect with their audiences using reliably delivered email and SMS messages. It also supports mobile push notifications, RCS communications, and OTT applications. By integrating all of these messaging methods on a single platform, you can run precisely targeted campaigns at any scale. Security is our top priority. MessageFlow complies with strict ISO standards and GDPR requirements, giving you the confidence that your company’s data is properly protected. Beyond our rigorous security measures, we back you up with a customer service team that's always prepared to help. From transactional messages to long-term engagement strategies, our platform is designed to build lasting customer relationships for the future. With our extensive experience in cross-channel business communication and nearly 100% message deliverability, we will make sure that your brand message reaches the right people at the right time and in the right way. **Average Rating:** 4.9/5.0 **Total Reviews:** 13 **Who Is the Company Behind MessageFlow?** - **Seller:** [MessageFlow](https://www.g2.com/sellers/messageflow) - **Year Founded:** 2022 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** https://www.linkedin.com/company/messageflow (58 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services - **Company Size:** 43% Mid-Market, 43% Small-Business #### What Are MessageFlow's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Navigation Ease (4 reviews) - User Interface (3 reviews) - Campaign Management (2 reviews) - Customer Support (2 reviews) **Cons:** - Complex Analytics (1 reviews) - Inadequate Reporting (1 reviews) - Poor Analytics (1 reviews) - Poor Reporting (1 reviews) ### What Do G2 Reviewers Say About MessageFlow? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive user panel** of MessageFlow, making configuration and usage seamless and efficient. - Users praise the **intuitive navigation** of MessageFlow, finding it easy and straightforward to use for campaigns. - Users praise the **intuitive user interface** of MessageFlow, highlighting its ease of use and smooth operation. - Users value the **user-friendly campaign management** of MessageFlow, enhancing their efficiency and engagement in marketing efforts. - Users praise the **excellent customer support** of MessageFlow, highlighting helpfulness and responsiveness from the team. **Cons:** - Users feel that MessageFlow's **complex analytics** could be simplified for better reporting and customer insights. - Users feel that the **reporting tools** in MessageFlow are lacking, hindering deeper insights and customer analytics. - Users feel that the **reports and customer analytics** in MessageFlow could use improvement for better insights. - Users express a need for improved **reporting and customer analytics** in MessageFlow for better insights. #### What Are Recent G2 Reviews of MessageFlow? **"[Intuitive, Flexible, and Fully Supported: MessageFlow Drives Our Marketing Success](https://www.g2.com/survey_responses/messageflow-review-12682846)"** **Rating:** 5.0/5.0 stars *— Przemysław R.* [Read full review](https://www.g2.com/survey_responses/messageflow-review-12682846) --- **"[Helpful Support, Easy Integrations, and Great Performance, to pricey](https://www.g2.com/survey_responses/messageflow-review-12553460)"** **Rating:** 5.0/5.0 stars *— Hurom P.* [Read full review](https://www.g2.com/survey_responses/messageflow-review-12553460) --- ### 14. [OneSignal](https://www.g2.com/products/onesignal/reviews) OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notifications, in-app messaging, SMS, Apple's Live Activities, and other channels via Webhooks. The platform is fast and easy for Developers to set up, and features an intuitive interface so Marketers are empowered to send messages without additional developer time. In addition to offering critical integrations, OneSignal also features an open API to allow greater messaging flexibility. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,195 **Who Is the Company Behind OneSignal?** - **Seller:** [OneSignal](https://www.g2.com/sellers/onesignal) - **Company Website:** https://www.onesignal.com - **Year Founded:** 2014 - **HQ Location:** San Mateo, California - **Twitter:** @onesignal (5,546 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6424376/ (171 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Small-Business, 24% Mid-Market #### What Are OneSignal's Pros and Cons? **Pros:** - Ease of Use (143 reviews) - Notifications (114 reviews) - Notification Features (105 reviews) - Easy Setup (74 reviews) - Automation (60 reviews) **Cons:** - Missing Features (33 reviews) - Learning Curve (30 reviews) - Limited Features (28 reviews) - Expensive (21 reviews) - Not Intuitive (15 reviews) ### What Do G2 Reviewers Say About OneSignal? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of OneSignal, finding setup and segmentation processes simple and efficient. - Users value the **reliability and ease of use** of OneSignal for effective notification management and targeting. - Users love the **easy setup and rich notification features** of OneSignal, enhancing engagement across multiple platforms. - Users find the **easy setup** of OneSignal simplifies push notifications compared to traditional email campaigns. - Users love the **seamless automation** of OneSignal, enabling quick and personalized communication effortlessly. **Cons:** - Users note a **lack of advanced features** in OneSignal, particularly in the free version compared to paid plans. - Users feel the **learning curve is steep** , wishing for clearer tips and simpler setup for advanced features. - Users find OneSignal lacking in **advanced features** , as many options are restricted to paid plans. - Users note that the service can get **expensive** as additional features and customizations often require paid plans. - Users find the setup process **not intuitive** , wishing for clearer tips and easier methods for advanced features. #### What Are Recent G2 Reviews of OneSignal? **"[Very nice](https://www.g2.com/survey_responses/onesignal-review-12977679)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/onesignal-review-12977679) --- **"[All-in-One Messaging with Strong Segmentation and Real-Time Analytics](https://www.g2.com/survey_responses/onesignal-review-12952478)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/onesignal-review-12952478) --- #### What Are G2 Users Discussing About OneSignal? - [What is OneSignal used for?](https://www.g2.com/discussions/what-is-onesignal-used-for) - 4 comments, 4 upvotes ### 15. [SlickText](https://www.g2.com/products/slicktext/reviews) SlickText is a comprehensive SMS marketing solution designed to help businesses establish and nurture valuable relationships with their audience through personalized and targeted text messaging. This platform offers a range of tools that enable users to effectively communicate with their customers, driving engagement and fostering loyalty. By leveraging the power of SMS, businesses can reach their audience directly on their mobile devices, ensuring timely and relevant interactions. The target audience for SlickText includes businesses of all sizes, from startups seeking to build their customer base to established enterprises looking to enhance their marketing strategies. The platform caters to various industries including restaurants, retail, churches, employee communications, nonprofits, creators, ecommerce, event venues, service-based businesses, healthcare, and more. Specific use cases for SlickText include sending promotional offers, event reminders, customer surveys, and appointment confirmations, all of which can significantly improve customer engagement and satisfaction. Key features of SlickText include user-friendly marketing tools that simplify the process of creating and managing SMS campaigns. The platform offers automated workflows that allow businesses to set up triggers for messages based on customer behavior, ensuring timely communication without the need for constant manual input. Additionally, SlickText provides advanced analytics that empower users to track the performance of their campaigns, enabling data-driven decisions that can enhance future marketing efforts. SlickText also offers more native integrations than most SMS marketing platforms, helping you connect texting with the tools your business already uses without relying on Zapier for every connection. Native integrations include ActiveCampaign, AWeber, Campaign Monitor, Constant Contact, Drip, HubSpot, Keap, Kit, Mailchimp, Make, Meta, Pinterest, Pipedrive, Salesforce, Shopify, Slack, and Zapier. For anything not listed, you can also use Zapier or Make to connect SlickText with thousands of additional apps. One of the standout benefits of SlickText is its ability to help businesses grow their subscriber lists effectively. With features designed to capture and retain customer information, users can expand their reach and increase their potential for conversions. The platform’s focus on personalized messaging allows businesses to tailor their communications to meet the specific needs and preferences of their audience, ultimately leading to higher engagement rates and improved revenue outcomes. SlickText's commitment to customer support further differentiates it in the SMS marketing landscape. With a team dedicated to assisting users at every stage of their marketing journey, businesses can feel confident in their ability to navigate the platform and maximize its features. This customer-centric approach ensures that users not only have access to powerful marketing tools but also receive the guidance they need to achieve their goals effectively. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,867 **Who Is the Company Behind SlickText?** - **Seller:** [SlickText](https://www.g2.com/sellers/slicktext) - **Company Website:** https://www.slicktext.com/ - **Year Founded:** 2012 - **HQ Location:** Nashville, TN and Jamestown, NY - **Twitter:** @SlickText (683 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/slicktext/ (42 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Retail - **Company Size:** 67% Small-Business, 19% Mid-Market #### What Are SlickText's Pros and Cons? **Pros:** - Ease of Use (181 reviews) - Customer Support (115 reviews) - Helpful (99 reviews) - User-Friendly (65 reviews) - Easy Communication (42 reviews) **Cons:** - Expensive (47 reviews) - SMS Issues (24 reviews) - Missing Features (22 reviews) - Limited Features (19 reviews) - Learning Curve (15 reviews) ### What Do G2 Reviewers Say About SlickText? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of SlickText, making it simple to send important updates effortlessly. - Users praise the **helpful customer support** , noting quick responses and seamless campaign management for their business needs. - Users find the **helpful customer support** invaluable for creating and sending successful text campaigns easily. - Users find SlickText **incredibly easy to use** , appreciating its intuitive interface and seamless onboarding process. - Users appreciate the **easy communication** features of SlickText, allowing simple messaging and interaction with customers and teams. **Cons:** - Users are frustrated by the **high costs** and limitations on message usage with SlickText, impacting their overall satisfaction. - Users express confusion over the **text cost system** , often relying on support to clarify their message limits. - Users find the platform lacks **advanced automation features** , limiting flexibility in multi-step workflows and integrations. - Users find the **limited features** of SlickText restrict their ability to track analytics and customize outcomes effectively. - Users face a **steep learning curve** with SlickText's dashboard and terminology, complicating the initial setup process. #### What Are Recent G2 Reviews of SlickText? **"[Simple, robust, capable, and well-supported.](https://www.g2.com/survey_responses/slicktext-review-12666409)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/slicktext-review-12666409) --- **"[Effortless Mass Texting and Smart Keyword Campaigns with SlickText](https://www.g2.com/survey_responses/slicktext-review-12927767)"** **Rating:** 4.0/5.0 stars *— Nitin V.* [Read full review](https://www.g2.com/survey_responses/slicktext-review-12927767) --- #### What Are G2 Users Discussing About SlickText? - [What is SlickText used for?](https://www.g2.com/discussions/what-is-slicktext-used-for) - 3 comments ### 16. [Artera](https://www.g2.com/products/artera/reviews) Artera is a patient communication and engagement platform designed to assist healthcare providers in managing and automating interactions with patients through various channels, including text, email, phone, and voice AI agents. This innovative solution caters to a diverse range of healthcare entities, such as specialty practices, Federally Qualified Health Centers (FQHCs), health systems, and federal agencies, all of which require efficient coordination of patient communication across multiple workflows. The platform's unique structure combines its core offering, Artera Harmony, with dedicated AI Service Squads. These teams work closely with healthcare organizations to develop tailored solutions that seamlessly integrate into existing workflows and Electronic Health Record (EHR) environments. This collaborative approach ensures that each organization can optimize its patient engagement strategies while maintaining the integrity of its operational processes. Artera's key capabilities significantly enhance patient communication efficiency. The voice AI agents are particularly noteworthy, as they can manage routine patient interactions such as appointment scheduling, intake processes, referrals, payments, and care gap outreach. This automation not only reduces the administrative burden on healthcare staff but also improves the overall patient experience by providing timely and accurate responses. Additionally, the Smart Inbox feature consolidates all patient communications in one accessible location, allowing providers to maintain a complete log of conversation history and context across different practices. Automated workflows further streamline routine tasks and complex care journeys, including appointment reminders and proactive patient outreach. These workflows are designed to operate without requiring staff intervention, thanks to deep EHR integrations that facilitate seamless communication. The AI Service Squads play a critical role in this process, collaborating directly with provider teams to design, implement, and support customized AI solutions tailored to the specific needs of each practice. Artera's platform supports over 200 million patients and processes more than 2 billion communications annually, showcasing its robust capabilities in the healthcare communication landscape. With integrations into major EHR systems and a commitment to security, as evidenced by its SOC 2 Type 2, HITRUST, HIPAA compliance, and FedRAMP Class D Certification, Artera prioritizes patient data protection. Importantly, patient data is not utilized to train AI models, ensuring privacy and compliance. With over 11 years of experience in healthcare communication and recognition as the top-ranked solution in KLAS for Patient Communications in 2026, Artera stands out as a comprehensive solution for healthcare organizations seeking to enhance patient engagement and streamline communication processes. **Average Rating:** 4.8/5.0 **Total Reviews:** 89 **Who Is the Company Behind Artera?** - **Seller:** [Artera](https://www.g2.com/sellers/artera) - **Company Website:** https://artera.io - **Year Founded:** 2015 - **HQ Location:** Santa Barbara, US - **Twitter:** @Artera_io (762 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9405895/ (294 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 65% Mid-Market, 18% Enterprise #### What Are Artera's Pros and Cons? **Pros:** - Communication (8 reviews) - Ease of Use (8 reviews) - Patient Communication (8 reviews) - Texting Communication (5 reviews) - Texting Feature (5 reviews) **Cons:** - Messaging Issues (6 reviews) - Limited Features (3 reviews) - Limited Messaging Features (3 reviews) - Communication Issues (2 reviews) - Difficult Navigation (2 reviews) ### What Do G2 Reviewers Say About Artera? *AI-generated summary from verified user reviews* **Pros:** - Users value the **efficient communication tools** of Artera, enabling quick outreach to patients via various methods. - Users highlight Artera's **user-friendly design** , making patient communication and appointment management seamless and efficient. - Users appreciate the **quick and effective patient communication** via text, voicemail, and email, enhancing outreach efficiency. - Users value the **quick messaging capabilities** of Artera for easy and effective patient communication. - Users value the **mass texting feature** for its ease and efficiency in communicating quickly with patients. **Cons:** - Users struggle with **messaging issues** , particularly in managing multiple team messages and appointment cancellations affecting workflow. - Users find Artera has **limited features** for larger organizations, impacting efficiency in managing high patient volumes. - Users find the **limited messaging features** hinder efficient communication, especially for managing large patient volumes. - Users experience **communication issues** with Artera, relying on staff for replies and lacking timely notifications. - Users find the **difficult navigation** in Artera frustrating, especially for larger organizations with numerous practices. #### What Are Recent G2 Reviews of Artera? **"[Artera: Simple, Fast Campaigns with Easy Message Duplication](https://www.g2.com/survey_responses/artera-review-13051576)"** **Rating:** 5.0/5.0 stars *— Daniel A.* [Read full review](https://www.g2.com/survey_responses/artera-review-13051576) --- **"[Powerful Campaigns for Mass Outreach and Appointment Reminders](https://www.g2.com/survey_responses/artera-review-13106574)"** **Rating:** 4.5/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/artera-review-13106574) --- #### What Are G2 Users Discussing About Artera? - [How does well health make money?](https://www.g2.com/discussions/how-does-well-health-make-money) - 1 comment - [Is Well Health Technologies a buy?](https://www.g2.com/discussions/is-well-health-technologies-a-buy) - [What is well company?](https://www.g2.com/discussions/what-is-well-company) - [What does well app do?](https://www.g2.com/discussions/what-does-well-app-do) - 1 comment ### 17. [Infobip](https://www.g2.com/products/infobip/reviews) Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. Through one platform, Infobip delivers omnichannel engagement, identity, authentication, and contact centre solutions across SMS, WhatsApp, Email, Viber, Voice, and more helping brands simplify customer communications, drive growth, and improve loyalty. Infobip's infrastructure reaches over 7 billion mobile devices across six continents through 10,000+ connections, including 800+ direct operator connections - one of the largest carrier networks in the industry. New to Infobip? Start for free, no credit card required. The Infobip Self-Service portal lets businesses sign up and start testing in minutes. Explore SMS, WhatsApp, Email, Viber, and Voice on a free trial with up to 100 messages included. When you're ready to scale, choose a pay-as-you-go model for flexible usage, or opt for volume packages with dedicated onboarding, support, and professional services. Whether you're a startup exploring your first campaign or an enterprise managing billions of interactions globally, Infobip has a path that fits. Founded in 2006 by CEO Silvio Kutić and Izabel Jelenić. Headquartered in London with offices across 6 continents. **Average Rating:** 4.3/5.0 **Total Reviews:** 56 **Who Is the Company Behind Infobip?** - **Seller:** [Infobip](https://www.g2.com/sellers/infobip) - **Year Founded:** 2006 - **HQ Location:** London, England - **Twitter:** @Infobip (33,954 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/infobip/about (3,502 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services, Information Technology and Services - **Company Size:** 43% Mid-Market, 38% Small-Business #### What Are Infobip's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Easy Integrations (3 reviews) - Integrations (3 reviews) - Customer Engagement (1 reviews) - Engagement Increase (1 reviews) **Cons:** - Poor Customer Support (3 reviews) - Delays (2 reviews) - Poor Response (2 reviews) - Delay Issues (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Infobip? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Infobip, noting seamless integration and effective omnichannel solutions for customer engagement. - Users highlight the **easy integrations** with various tools, enhancing functionality and customer engagement across channels. - Users value the **easy integrations** with other systems, enhancing customer engagement through a seamless omnichannel experience. - Users value the **easy integration and omnichannel engagement** that Infobip offers, enhancing customer connections effectively. - Users value the **engagement increase** from Infobip's omnichannel approach, enhancing customer connection and segmentation effortlessly. **Cons:** - Users experience **poor customer support** with slow response times, averaging around three days for replies. - Users face **delays in support response** , often waiting around three days for assistance, affecting their overall experience. - Users find the **poor response** time from Infobip support frustrating, often waiting several days for assistance. - Users experience **delay issues** with Infobip's support team, impacting their overall satisfaction and resolution time. - Users feel that the **limited features** of Infobip hinder functionality, especially the lack of basic options like cropping. #### What Are Recent G2 Reviews of Infobip? **"[A Complete Solution That Just Works—even with CCAAS Integrations](https://www.g2.com/survey_responses/infobip-review-12280457)"** **Rating:** 5.0/5.0 stars *— Carlos B.* [Read full review](https://www.g2.com/survey_responses/infobip-review-12280457) --- **"[Reliable Global Messaging Platform with Excellent Support](https://www.g2.com/survey_responses/infobip-review-11433355)"** **Rating:** 4.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/infobip-review-11433355) --- #### What Are G2 Users Discussing About Infobip? - [Who is the CEO of infobip?](https://www.g2.com/discussions/who-is-the-ceo-of-infobip) - [Is infobip a SaaS company?](https://www.g2.com/discussions/is-infobip-a-saas-company) - [Is infobip a product based company?](https://www.g2.com/discussions/is-infobip-a-product-based-company) - [What is infobip?](https://www.g2.com/discussions/what-is-infobip) ### 18. [Messangi](https://www.g2.com/products/messangi/reviews) Messangi is a unified multichannel engagement platform designed to help enterprises, independent software vendors (ISVs), and business process outsourcing (BPO) companies connect their operational systems to the communication channels their customers prefer, including SMS, WhatsApp, RCS, Email, and Voice. This platform goes beyond traditional messaging solutions by treating communication as an integral part of business workflows rather than just a series of disconnected interactions. The product is particularly beneficial for organizations that require a comprehensive communications infrastructure. Messangi offers an API-first Communications Platform as a Service (CPaaS) tailored for developers, a No-Code Broadcast User Interface (UI) for operations teams, and a fully white-labeled multi-tenant platform for service providers looking to create their own branded engagement solutions. This versatility makes Messangi suitable for a wide range of industries, from telecommunications to customer service, where effective communication is crucial for operational success. One of the standout features of Messangi is its "Invisible Engine," which empowers BPOs and telecommunications companies to move away from reselling vendor-branded tools. Instead, they can utilize Messangi's white-label infrastructure to launch proprietary digital engagement platforms in a matter of days. This capability allows businesses to maintain control over their brand, client relationships, and profit margins, ultimately enhancing their market position. Messangi also addresses specific regional challenges, particularly in Latin America and the Caribbean, where it excels in solving the "last mile" problem that larger global companies often struggle with. The platform provides unmatched local route compliance, local billing, and hands-on WhatsApp Business onboarding, making it a valuable resource in high-friction markets. Additionally, Messangi facilitates workflow orchestration by allowing seamless transitions between AI-powered chatbots and live agents, as well as automating alerts and notifications directly from existing customer relationship management (CRM), enterprise resource planning (ERP), and billing systems. By consolidating their technology stack with Messangi, organizations can stop margin erosion caused by managing multiple disconnected messaging tools. The platform accelerates speed-to-market, enabling businesses to launch verified WhatsApp campaigns and create multi-tenant client environments significantly faster than traditional methods. Furthermore, Messangi helps companies scale without increasing headcount by deflecting tier-one support queries through integrated bots, allowing human resources to focus on high-value interactions. This combination of features positions Messangi as a comprehensive solution for modern communication challenges faced by enterprises today. **Average Rating:** 4.7/5.0 **Total Reviews:** 15 **Who Is the Company Behind Messangi?** - **Seller:** [Messangi](https://www.g2.com/sellers/messangi) - **Company Website:** https://www.messangi.com - **Year Founded:** 2001 - **HQ Location:** Miami, Florida - **Twitter:** @messangi (792 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/messangi (54 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 56% Small-Business, 44% Mid-Market #### What Are Messangi's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Communication (4 reviews) - Customer Support (4 reviews) - Flexibility (4 reviews) - Effective (3 reviews) **Cons:** - Challenging Reporting (1 reviews) - Complex Setup (1 reviews) - Dashboard Issues (1 reviews) - Difficult Setup (1 reviews) - Inadequate Reporting (1 reviews) ### What Do G2 Reviewers Say About Messangi? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Messangi, finding it user-friendly with excellent customer support for seamless communication. - Users appreciate the **effective communication solutions** of Messangi, enhancing interaction and performance for their companies. - Users highlight the **exceptional customer support** of Messangi, noting prompt assistance and helpfulness at all times. - Users value the **flexibility** of Messangi, enabling seamless communication and scalability to meet growing business needs. - Users value the **effective communication solutions** of Messangi, enhancing performance and streamlining interactions across platforms. **Cons:** - Users find the **reporting challenging** , needing improvements for easier access to detailed metrics directly in dashboards. - Users find the **complex setup** of Messangi challenging, needing expertise to integrate with other software. - Users highlight the **limited dashboard functionality** that requires manual data manipulation for detailed reporting. - Users find the **difficult setup** of Messangi challenging, needing specialized expertise for proper integration with other software. - Users find the **inadequate reporting** in Messangi frustrating, desiring better granularity and direct dashboard insights. #### What Are Recent G2 Reviews of Messangi? **"[A reliable and agile ally for our communications](https://www.g2.com/survey_responses/messangi-review-11583112)"** **Rating:** 4.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/messangi-review-11583112) --- **"[Best platform for multi-channel communication with customers](https://www.g2.com/survey_responses/messangi-review-10062940)"** **Rating:** 5.0/5.0 stars *— Maria T.* [Read full review](https://www.g2.com/survey_responses/messangi-review-10062940) --- ### 19. [Aloware](https://www.g2.com/products/aloware/reviews) Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency. **Average Rating:** 4.1/5.0 **Total Reviews:** 817 **Who Is the Company Behind Aloware?** - **Seller:** [Aloware](https://www.g2.com/sellers/aloware) - **Company Website:** https://aloware.com - **Year Founded:** 2017 - **HQ Location:** Los Angeles, California - **Twitter:** @alowaretalk (392 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18504566/ (86 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, National Account Executive - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 51% Small-Business, 48% Mid-Market #### What Are Aloware's Pros and Cons? **Pros:** - Ease of Use (126 reviews) - Helpful (84 reviews) - User-Friendly (68 reviews) - Time-saving (63 reviews) - Integrations (62 reviews) **Cons:** - Call Issues (90 reviews) - Slow Performance (51 reviews) - Slow Loading (50 reviews) - Software Glitches (46 reviews) - Software Bugs (42 reviews) ### What Do G2 Reviewers Say About Aloware? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Aloware, benefiting from its user-friendly interface and seamless CRM integration. - Users value the **helpful customer support** of Aloware, ensuring swift assistance and a frustration-free experience. - Users appreciate the **user-friendly interface** of Aloware, making it easy to navigate and integrate with CRM platforms. - Users value the **time-saving capabilities** of Aloware, enjoying effortless SMS outreach and efficient lead management. - Users love the **seamless integrations** with tools like HubSpot, enhancing communication and overall efficiency. **Cons:** - Users face **call issues** with Aloware, experiencing interference, lags, and app freezes during outbound calls. - Users report **slow performance** with Aloware, facing delays and glitches that hinder effective communication. - Users experience **slow loading times** with Aloware, affecting the responsiveness and efficiency of the app. - Users experience **software glitches** that hinder performance, causing frustration with response times and message delivery. - Users are frustrated by **software bugs** causing glitches and slow responses, impacting overall functionality and experience. #### What Are Recent G2 Reviews of Aloware? **"[Great VM and SMS Templates with Smooth HubSpot Integration](https://www.g2.com/survey_responses/aloware-review-12862372)"** **Rating:** 4.0/5.0 stars *— Randy S.* [Read full review](https://www.g2.com/survey_responses/aloware-review-12862372) --- **"[Review](https://www.g2.com/survey_responses/aloware-review-12880526)"** **Rating:** 4.5/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/aloware-review-12880526) --- #### What Are G2 Users Discussing About Aloware? - [What is Aloware used for?](https://www.g2.com/discussions/what-is-aloware-used-for) ### 20. [Avochato](https://www.g2.com/products/avochato/reviews) In today’s connected world, customers are in the driver’s seat. Customers want the flexibility to communicate with businesses across any channel and when they do, their experiences need to be personalized, instant, and always on. Facing increasing customer demands, sales, marketing, and customer support teams must rise to the occasion. Fortunately, Avochato makes it easy for all teams to connect with customers and deliver a seamless and efficient experience every step of the way from lead capture and nurturing to post-sale support. The result: You increase engagement with your customers close more deals, faster than ever before. **Average Rating:** 4.4/5.0 **Total Reviews:** 193 **Who Is the Company Behind Avochato?** - **Seller:** [Avochato](https://www.g2.com/sellers/avochato) - **Year Founded:** 2016 - **HQ Location:** Mill Valley, California - **Twitter:** @avochato (240 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17999079/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Real Estate, Marketing and Advertising - **Company Size:** 54% Small-Business, 41% Mid-Market #### What Are Avochato's Pros and Cons? **Pros:** - Helpful (1 reviews) - User-Friendly (1 reviews) ### What Do G2 Reviewers Say About Avochato? *AI-generated summary from verified user reviews* **Pros:** - Users find Avochato to be incredibly **helpful and user-friendly** , enhancing their communication experience significantly. - Users find Avochato to be exceptionally **user-friendly** , enhancing their overall communication experience effectively. #### What Are Recent G2 Reviews of Avochato? **"[Best text tool in the market](https://www.g2.com/survey_responses/avochato-review-11429909)"** **Rating:** 5.0/5.0 stars *— Adrian M.* [Read full review](https://www.g2.com/survey_responses/avochato-review-11429909) --- **"[We use it to text our outside vendors.](https://www.g2.com/survey_responses/avochato-review-676679)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/avochato-review-676679) --- #### What Are G2 Users Discussing About Avochato? - [What is Avochato used for?](https://www.g2.com/discussions/what-is-avochato-used-for) ### 21. [CM.com](https://www.g2.com/products/cm-com/reviews) Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to communicate with each other through mobile channels. Conversational Commerce promises just that; you can be exactly where your customers are. Conversational Commerce is the smart combination of all the popular messaging channels, data tools, and payment solutions. It allows customers to contact businesses and finish the path-to-purchase within their favorite messaging channel. Have rich, efficient and customer-centric conversations with your customer on mobile, without any technological barriers. CM.com provides a smart combination of messaging channels, such as SMS, RCS, WhatsApp Business, and Apple Business Chat combined with a Customer Data Platform and other platform features. CM.com is one of the first Cloud Communication Platforms in the world with integrated Payment functionality. The CM.com platform can be used via API and Web App. **Average Rating:** 4.8/5.0 **Total Reviews:** 11 **Who Is the Company Behind CM.com?** - **Seller:** [CM.com](https://www.g2.com/sellers/cm-com) - **Year Founded:** 1999 - **HQ Location:** Breda, Noord-Brabant - **Twitter:** @CMcom_ (1,698 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cmcom (746 employees on LinkedIn®) - **Ownership:** AMS: CMCOM **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of CM.com? **"[Great Tech--Even Greater Support!](https://www.g2.com/survey_responses/cm-com-review-4989555)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/cm-com-review-4989555) --- **"[Sabrina has taken such good care of us, super responsive, and really awesome](https://www.g2.com/survey_responses/cm-com-review-5378786)"** **Rating:** 5.0/5.0 stars *— Rachel E.* [Read full review](https://www.g2.com/survey_responses/cm-com-review-5378786) --- #### What Are G2 Users Discussing About CM.com? - [What does Cm.Com do?](https://www.g2.com/discussions/cm-com-what-does-cm-com-do) - [What is CM linkedin?](https://www.g2.com/discussions/what-is-cm-linkedin) - [What is a CM customer?](https://www.g2.com/discussions/what-is-a-cm-customer) - [What does CM com do?](https://www.g2.com/discussions/what-does-cm-com-do) ### 22. [Commio](https://www.g2.com/products/commio/reviews) Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you're properly routing across our 40 high-quality carriers and paying the best price for every call. **Average Rating:** 4.6/5.0 **Total Reviews:** 115 **Who Is the Company Behind Commio?** - **Seller:** [Commio](https://www.g2.com/sellers/commio) - **Year Founded:** 2009 - **HQ Location:** Raleigh, NC - **Twitter:** @thinqing (660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1911079/ (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Telecommunications, Information Technology and Services - **Company Size:** 73% Small-Business, 21% Mid-Market #### What Are Recent G2 Reviews of Commio? **"[Easy and Intelligent](https://www.g2.com/survey_responses/commio-review-8943161)"** **Rating:** 5.0/5.0 stars *— Nancie S.* [Read full review](https://www.g2.com/survey_responses/commio-review-8943161) --- **"[ThinQ/Commio - A Company That's On The Move](https://www.g2.com/survey_responses/commio-review-6564640)"** **Rating:** 5.0/5.0 stars *— Bob Z.* [Read full review](https://www.g2.com/survey_responses/commio-review-6564640) --- #### What Are G2 Users Discussing About Commio? - [What is thinQ by Commio used for?](https://www.g2.com/discussions/what-is-thinq-by-commio-used-for) ### 23. [Conexteo](https://www.g2.com/products/conexteo/reviews) SMS & RCS platform and API for businesses **Who Is the Company Behind Conexteo?** - **Seller:** [Conexteo](https://www.g2.com/sellers/conexteo) - **Year Founded:** 2020 - **HQ Location:** Marseille, FR - **LinkedIn® Page:** https://www.linkedin.com/company/conexteo/ (3 employees on LinkedIn®) ### 24. [ControlHippo](https://www.g2.com/products/controlhippo/reviews) ControlHippo is Omnichannel Conversational AI Platform designed to streamline customer communication across multiple channels, including AI Chatbot, WhatsApp Business API, Instagram, Telegram, Facebook Messenger, email, and more. By consolidating all interactions into a unified inbox, ControlHippo enables businesses to manage conversations efficiently, automate responses, and gain valuable insights through advanced analytics. Key Features & Benefits: Omnichannel Communication: Manage conversations from AI Chatbot, WhatsApp, Instagram, Telegram, Email, Facebook Messenger, and more, all in one place. SMS Shared Inbox: Centralize all SMS conversations assign, respond, and collaborate on customer queries in real-time, without switching tabs. Perfect for support, sales, and service teams. AI Chat Agent: Automatically handles queries, qualifies leads, and delivers personalized responses using contextual understanding. Voice: Take full control of your calling workflows - manage outreach, support, and follow-ups efficiently, all in one place. WhatsApp Business API: Connect with customers at scale using the official WhatsApp Business API with automation, message templates, and compliance support. Multichannel Integrations: Integrate seamlessly with CRMs, helpdesk software, eCommerce platforms, and other tools to ensure consistent communication. AI-Powered Workflows: Automate responses, qualify leads, and route chats intelligently with customizable AI workflows to improve efficiency and customer experience. **Average Rating:** 4.7/5.0 **Total Reviews:** 13 **Who Is the Company Behind ControlHippo?** - **Seller:** [ControlHippo](https://www.g2.com/sellers/controlhippo) - **HQ Location:** Claymont - **Twitter:** @controlhippo (28 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/controlhippo (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 62% Small-Business, 38% Mid-Market #### What Are ControlHippo's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Affordable (1 reviews) - Automation (1 reviews) - Automation Features (1 reviews) - Chat Features (1 reviews) ### What Do G2 Reviewers Say About ControlHippo? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of ControlHippo, highlighting its intuitive dashboard and effortless onboarding experience. - Users find ControlHippo to be **affordable** , effectively lowering costs while enhancing productivity and workflow efficiency. - Users appreciate the **automation features** of ControlHippo, streamlining workflows and saving time in SaaS management. - Users praise the **automation features** of ControlHippo, which streamline workflows and save time effectively. - Users enjoy the **user-friendly chat features** of ControlHippo, making communication easy and efficient. #### What Are Recent G2 Reviews of ControlHippo? **"[Easy to setup for Managing Multiple Messaging Platforms at one place](https://www.g2.com/survey_responses/controlhippo-review-10816830)"** **Rating:** 5.0/5.0 stars *— Akshat A.* [Read full review](https://www.g2.com/survey_responses/controlhippo-review-10816830) --- **"[Simplifying SaaS Management with Ease and Efficiency](https://www.g2.com/survey_responses/controlhippo-review-9059163)"** **Rating:** 5.0/5.0 stars *— Nikunj D.* [Read full review](https://www.g2.com/survey_responses/controlhippo-review-9059163) --- ### 25. [Dexatel](https://www.g2.com/products/dexatel/reviews) Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) built for secure, scalable, and mission-critical business communications. With Dexatel Verify, companies run fast and reliable user verification and 2FA across SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Smart routing, adaptive fallback, and fraud prevention help improve delivery rates, reduce OTP costs, and increase successful logins. With Dexatel Engage, teams deliver personalized omnichannel campaigns and notifications via SMS, WhatsApp, Viber, RCS, and Email. Advanced segmentation and analytics help drive higher conversions, engagement, and retention. Dexatel also includes: Dexatel Link for enterprise messaging and voice APIs Dexatel Lookup for number intelligence, validation, and risk detection Companies choose Dexatel to: Verify users instantly with multi-channel OTP and fast fallback Reduce messaging costs with intelligent routing and channel mix Improve engagement with personalized, multi-channel communication Maintain compliance with GDPR, ISO/IEC 27001, and enterprise-grade security Trusted by fintechs, marketplaces, gaming platforms, eCommerce brands, and SaaS companies, Dexatel powers faster, safer, and more reliable communication at global scale. **Average Rating:** 5.0/5.0 **Total Reviews:** 43 **Who Is the Company Behind Dexatel?** - **Seller:** [Dexatel](https://www.g2.com/sellers/dexatel-f489220f-4ccb-4a25-ab3c-0119e50a32e0) - **Company Website:** https://dexatel.com/ - **Year Founded:** 2015 - **HQ Location:** Tallinn, EE - **Twitter:** @dexatel (58 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dexatel-ou/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Computer Software - **Company Size:** 40% Mid-Market, 35% Small-Business #### What Are Dexatel's Pros and Cons? **Pros:** - API Integration (1 reviews) - Ease of Use (1 reviews) - Reliability (1 reviews) - Time Management (1 reviews) - Time-Saving (1 reviews) ### What Do G2 Reviewers Say About Dexatel? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease and reliability** of Dexatel Verify, streamlining workflows and saving valuable time. - Users value the **ease of use** of Dexatel, as it streamlines workflows and enhances efficiency in verifying contacts. - Users appreciate the **reliability** of Dexatel, which streamlines workflows and saves significant time in verifying contacts. - Users appreciate the **time-saving efficiency** of Dexatel Verify, enhancing workflow and simplifying number verification tasks. - Users appreciate the **time-saving efficiency** of Dexatel, making workflows quicker and more reliable overall. #### What Are Recent G2 Reviews of Dexatel? **"[A Great Tool for Recovering Carts Driving repeat purchases](https://www.g2.com/survey_responses/dexatel-review-12995308)"** **Rating:** 5.0/5.0 stars *— Stuart S.* [Read full review](https://www.g2.com/survey_responses/dexatel-review-12995308) --- **"[One platform for user Authentication, Notifications, and customer Engagement](https://www.g2.com/survey_responses/dexatel-review-13001300)"** **Rating:** 5.0/5.0 stars *— Mike B.* [Read full review](https://www.g2.com/survey_responses/dexatel-review-13001300) --- #### What Are G2 Users Discussing About Dexatel? - [What is Dexatel used for?](https://www.g2.com/discussions/what-is-dexatel-used-for) ## What Is RCS Business Messaging Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to RCS Business Messaging Software? - [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) - [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) - [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)