--- title: Mtalkz Reviews meta_title: 'Mtalkz Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Mtalkz works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 15 scale: '5' date_modified: '2026-06-24' parent_category: name: Development url: https://www.g2.com/categories/development --- # Mtalkz Reviews **Vendor:** Mtalkz Mobility Services **Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Average Rating:** 4.7/5.0 **Total Reviews:** 15 ## About Mtalkz Mtalkz is a leading provider of enterprise messaging and communication solutions, offering cutting-edge technologies to facilitate secure, reliable, and high-volume messaging services such as Bulk SMS, RCS, WhatsApp Business API, Truecaller Business Messaging, Voice and Email services. With over 7+ years of industry experience, Mtalkz has established itself as a trusted partner in digital communication, helping organizations streamline their customer engagement and operational messaging needs. Mtalkz serves a diverse range of industries, providing tailored communication solutions to meet sector-specific requirements. Our clientele spans BFSI, NBFC, Education & Ed-tech, Healthcare, SaaS, Ecommerce, D2C, Retail, Power & Utility, Travel & Holidays, Political Parties, Logistics, Manufacturing, and more. Our solutions are designed to enhance communication efficiency, improve customer engagement, and drive business growth across these domains. Mtalkz Unique Offerings & Technological Edge: Mtalkz distinguishes itself through advanced messaging solutions designed to enhance reliability, security, and user experience. Our key differentiators include: • Fallback Mechanisms – Ensuring message delivery through alternative channels, such as WhatsApp to SMS, Truecaller to SMS, and RCS to SMS. • Logo Verified SMS – Enhanced brand authentication and customer trust through verified sender branding. • Very High-volume Messaging Capabilities – Robust infrastructure to support enterprises and government bodies with mission-critical messaging at scale. • Official Partnerships – As an official partner of Meta and Truecaller, Mtalkz provides exclusive features and enhanced messaging capabilities. • Direct Connectivity with Major Telecom Operators – Enabling priority SMS delivery via premium telecom routes. • AI-powered Chatbots – Intelligent automation for customer interactions via WhatsApp, RCS, and other digital platforms. • Virtual Mobile Numbers – Secure and flexible virtual numbers for seamless communication management. ## Mtalkz Pros & Cons **What users like:** - Users value the **responsive customer support** from Mtalkz, appreciating their assistance and quick issue resolution. (4 reviews) - Users praise the **easy setup** of Mtalkz, highlighting seamless account creation and smooth API integration. (2 reviews) - Users find the **ease of use** in setting up their account and integrating the API extremely beneficial. (1 reviews) - Users value the **easy integrations** of Mtalkz, finding the account setup and API integration straightforward. (1 reviews) - Users commend the **efficiency** of Mtalkz, highlighting the team's support and smooth integration process. (1 reviews) - Fast Service (1 reviews) - Messaging (1 reviews) - Staff Support (1 reviews) - Team Collaboration (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users experience occasional **messaging issues** with large databases, but these problems are typically resolved quickly. (1 reviews) - Users find the lack of certain features, like **OTP expiration settings** , limits the effectiveness of Mtalkz. (1 reviews) ## Mtalkz Reviews ### 1. One of the best Email & SMS service providers **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit P. | Search Engine Optimization Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Mtalkz?** For the past 1.5 years, we have partnered with Mtalkz and utilized their Email and SMS solutions for customer outreach. Working with them has been enjoyable due to their responsive team and prompt issue resolution. **What do you dislike about Mtalkz?** We have been collaborating with them for the past 1.5 years and have not encountered any issues or complaints thus far!" **What problems is Mtalkz solving and how is that benefiting you?** With the help of Mtalkz, we were able to boost customer engagement and retention as they helped us to execute timely delivery and alerts campaigns related to our shipment via and SMS. Their technical support team has been excellent to work with, providing assistance from pre-launch to post-launch and being available whenever needed. ### 2. The best sms service provider in the market. **Rating:** 5.0/5.0 stars **Reviewed by:** Siraj U. | Marketing and Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Mtalkz?** The best thing about Mtalkz is the team that they have in place. Anand and his team are always around to help out with any request that you would have. Very approachable and always going the extra mile to help you in the best possible way. The entire switch to DLT was managed very well by the team and was available at every step to guide us on what needed to be done. Integrating with Mtalkz was also super smooth. The user interface is also something that the team has tried to keep as simple as possible. Would definitely recommend Mtalkz over the other options available in the market. **What do you dislike about Mtalkz?** Nothing to dislike here, as I mentioned above the team and the service is top-notch. Even in case of any issues or downtimes, there are proper updates shared with efforts taken to resolve any issues at the earliest. **Recommendations to others considering Mtalkz:** Definitely go for it, the product and service both are amazing. **What problems is Mtalkz solving and how is that benefiting you?** SMS is a core requirement for our business wherein it's used at the time of user account verification and also for marketing purposes. With the integration solutions available both of these are automated and run seamlessly. ### 3. HAD A GREAT EXPERIENCE WHILE INTEGRATING WHATSAPP CHATBOTS!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jatin S. | Financial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Mtalkz?** The support team is the backbone of the business, and Mtalkz has the best Tech Support team to tackle customer needs, as Shivam helped even after he was traveling for some personal work. These small things make a brand stand out from others; best wishes to all the team! **What do you dislike about Mtalkz?** As such, there’s nothing to dislike about Mtalkz; as I already said, they have the best team to handle their clients without letting them feel unwanted. **What problems is Mtalkz solving and how is that benefiting you?** - Chatbot is our business's core requirement, and the Mtalkz team helped resolve the issue related to automated replies, as it took a minute to trigger the message. ### 4. ONE OF THE BEST SMS SERVICE PROVIDERS **Rating:** 5.0/5.0 stars **Reviewed by:** MANJEET K. | Accountant Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Mtalkz?** - One of my friends recommended me to Try Mtalkz SMS API services once, and I must say they had excellent client handling. The effort they put into individual clients is remarkable, I had a great experience working with them. In my opinion, Bulk SMS service is what they should be known for in the industry! **What do you dislike about Mtalkz?** As a customer, I have no such dislikes to date, and I am very confident about the future too. **What problems is Mtalkz solving and how is that benefiting you?** - In the initial stage, it is tough to set up and shoot the SMS campaign by myself; the Mtalkz team guided me regularly without any questions asked. ### 5. It was a Great Experience working with them! **Rating:** 5.0/5.0 stars **Reviewed by:** Deepa M. | Deputy Manager Service Quality , Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2023 **What do you like best about Mtalkz?** We've used their Bulk SMS services for our organization to shoot transactional and promotional sms to our users. Must say they have great tech to support their client 24/7! **What do you dislike about Mtalkz?** The services were good, I only faced an issue while shooting sms at an extensive database, and it got resolved within minutes! **What problems is Mtalkz solving and how is that benefiting you?** We always wanted to shoot transactional as well as promotional messages to our users at large and Mtalkz helped us in the same ### 6. Automation is another name for Mtalkz **Rating:** 5.0/5.0 stars **Reviewed by:** Manish C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Mtalkz?** Exciting range of solutions snd services at one place **What do you dislike about Mtalkz?** From Service to support, I like everything about Mtalkz **What problems is Mtalkz solving and how is that benefiting you?** Text, Voice, Email, Video, you name it, they have it ### 7. Mtalkz has been an absolute pleasure to work with for all SMS needs **Rating:** 4.5/5.0 stars **Reviewed by:** Jyoti S. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Mtalkz?** They have been one of the best support service. When DLT came it is very difficult to start the messaging services but they helped me from start to end. They did a great job. Also I'm using their SMS Services for Transactional purpose It's really fast. Mostly their SMS delivers in 3 to 10 secs it is really super fast. **What do you dislike about Mtalkz?** Nothing to my mind but one thing they can do it to make UI more visually appealing. **What problems is Mtalkz solving and how is that benefiting you?** I wanted to send Transactional sms to my customer but don't how to do since DLT has come. They helped in the DLT registration and also helped me to integrate the API in our system. Really Appreciate. Rapid delivery of SMS increases my customer ### 8. BD has great response. Would be better if other departments have a good communication in English. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Mtalkz?** Simple process to set up the account and integrate the API. **What do you dislike about Mtalkz?** Not a red flag but would be better in providing some of the services. For eg. OTP verification API doesn't have duration limit / expiration time. **Recommendations to others considering Mtalkz:** Can concentrate on developing well-versed individuals in terms of English Communication is a must. The BD team is very supportive and approachable. The SMS API is good and can be improved as per current requirements. The MTalkz analytics feature in the web portal must be enhanced and the current one looks very basic but still serves purpose. **What problems is Mtalkz solving and how is that benefiting you?** SMS API is useful and they need to be improve on providing an Omni channel service ### 9. Good service. High deliverability. **Rating:** 4.0/5.0 stars **Reviewed by:** Shambhavi f. | EA to CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Mtalkz?** Technical support team is quite quick in response. **What do you dislike about Mtalkz?** automation needed for credits which gets finished and their is no alert for the person to know the same **What problems is Mtalkz solving and how is that benefiting you?** sms delivery. helping us reach to potential customers ### 10. Sharing my experience forMtalkz **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi K. | AM Performance Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Mtalkz?** Last few months I am working with Mtalkz and it’s been a great experience for me in terms of SMS delivery and seeing the analytics part of the campaign the best thing which I love is supporting to getting template approval, dashboard, or if related to the business side. Thanks to team Mtalkz for your support. **What do you dislike about Mtalkz?** I have used and it's pretty well nothing we have to say dislike. **What problems is Mtalkz solving and how is that benefiting you?** You can get a brief insight of any campaign. ### 11. well experienced team and services with support **Rating:** 4.5/5.0 stars **Reviewed by:** ROHIT S. | TECH LEAD, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Mtalkz?** multiple services under one roof, quick response & support. **What do you dislike about Mtalkz?** nothing yet found any issues & got solution **What problems is Mtalkz solving and how is that benefiting you?** sms, whatsapp, calling services, these made our business ease. ### 12. Fast and reliable SMS Api provider in india **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2022 **What do you like best about Mtalkz?** Mtalkz is one of the best SMS API providers available in India which is fast, reliable and economical. Reseller dashboard and Advanced reporting help to easily manage the entire process smoothly. **What do you dislike about Mtalkz?** Haven't experienced many drawbacks in using mtalkz. **What problems is Mtalkz solving and how is that benefiting you?** daily SMS to our customers regarding their day-to-day activities. ### 13. Excellent client engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Mtalkz?** - Customer support is their strongest suit. - Competitive pricing. - User authentication is a breeze. **What do you dislike about Mtalkz?** - A dedicated mobile application would be the cherry on top. - The product sometimes crashes without any warning. **What problems is Mtalkz solving and how is that benefiting you?** - Supporting our digital campaigns with a whole lot of options available to engage our customers. - Sending out promotional and sales messages are much easier. ### 14. Good services **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu f. | Account Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2022 **What do you like best about Mtalkz?** Our company have purchased the subscription. Fast message delivery through portal as well as through API endpoint. **What do you dislike about Mtalkz?** Nothing as such related to dislike ...... **What problems is Mtalkz solving and how is that benefiting you?** Na ### 15. Hastle free SMS APIs **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil K. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Mtalkz?** Mtalkz managed all the compliances for you to send out messages all you have you have to do is hit API and relax. **What do you dislike about Mtalkz?** There is nothing much to dislike the experience is soo smooth. **What problems is Mtalkz solving and how is that benefiting you?** We are sending out SMSes using Mtalkz to connect to costomers and it really cuts all the hard work of managing compliances etc. ## Mtalkz Discussions - [I wanted to the SMS from Woocommerce, How I can do it ?](https://www.g2.com/discussions/i-wanted-to-the-sms-from-woocommerce-how-i-can-do-it) - 2 comments, 2 upvotes - [View Mtalkz pricing details and edition comparison](https://www.g2.com/products/mtalkz/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+06%3A33%3A00+-0500&secure%5Bsession_id%5D=e0a14efc-518d-4256-8c95-76d8baf8153a&secure%5Btoken%5D=e717694bf12dddd0fb3f2752c7072e788b1fa710b5913bf376938485b62c8727&format=llm_user) ## Mtalkz Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Support** - Documentation - Community Support - Professional Support **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentification **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **AI - RCS Business Messaging** - AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Mtalkz Alternatives - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (455 reviews) - [Wati](https://www.g2.com/products/wati/reviews) - 4.6/5.0 (475 reviews) - [TextUs](https://www.g2.com/products/textus/reviews) - 4.7/5.0 (605 reviews)