CyberSentriq Reviews & Product Details

We work with smaller clients, so being able to onboard them quickly is important to us. CyberSentriq can be up and running and filtering email in as little as 5 minutes, and the end-user UI makes training straightforward for non-technical users. The filtering is excellent, and the administrative interface for managing exceptions and AI-identified incidents also makes our job easier. Review collected by and hosted on G2.com.

CyberSentriq may be less well known than some of the bigger names in email and security awareness training, but we’ve found their framework performs very well for us. The pricing is also refreshing, especially given the results we’re seeing. Review collected by and hosted on G2.com.

CyberSentriq provides an all-in-one way for us to manage our small agency’s email and web security, while also enabling regular security awareness and simulated phishing training. Their tools are easy to use, and the training materials they provide are excellent.

As CyberSentriq users, the system has helped us avoid spam emails and has even blocked unsafe websites. It runs well on client machines without slowing down speed or disrupting workflow, and the interface is straightforward. If there’s one improvement I’d like to see, it would be having all product modules available in one central dashboard, rather than needing to access separate areas.

Getting started has been easy, since the onboarding team walks you through the process. The few times we’ve needed support, it has been responsive and quick. Regular check-ins with a customer success manager help ensure the product is performing the way you want it to, and they also share helpful information about CyberSentriq new releases and the new feature road map.

As a small to medium-sized business, the price point is an investment, but it’s one that should be viewed as part of normal business operations. Review collected by and hosted on G2.com.

Currently, their product offerings are accessed through different dashboards and separate logins. I’d like to see this centralized into a single dashboard with one set of credentials. Ideally, that same dashboard would also let us view stats and reports across all of their products in one place. Review collected by and hosted on G2.com.

I like the interface of CyberSentriq, especially for incoming emails. It's good and makes it really easy to identify mails that have been blocked and maybe need to be released. I haven't compared it to other products, but I just like the ease of use, being able to whitelist emails and domains, and be able to find a history in the logs. CyberSentriq does a very good job at identifying emails, and I think the algorithm is superior. Review collected by and hosted on G2.com.

Well, as far as the SpamTitan tool, we've had some issues on the outbound side where we had to put tickets in. Where things have been blocked. Certain IPs, I think, have been blacklisted. So we had to, like, switch over to other ones. That SpamTitan was using. Review collected by and hosted on G2.com.

Pricing is good, compared to other. The Onboarding was done well and support reacts fast. UI looks simple due to configuration is limited. Mail traffic isn't particularly slower or noticable. Review collected by and hosted on G2.com.

We currently have two portals for SPAM management, which was supposed to be come one. Deleting an email doesn't remove it instantly, but a set nightly interval. System doesn't seems to be very smart and "learning". Review collected by and hosted on G2.com.

Has been super convenient and user friendly to use the features that CyberSentriq has for us inside of SpamTitan. The Support services is always helpful when reaching out for any issues and taken care of at adequate time. Review collected by and hosted on G2.com.

I have issues in having my own users get access to their profiles but I can manage their work from the backend to make ensure its well maintained. Review collected by and hosted on G2.com.

All-in-one solution for email protection, archiving, web filtering, and even spam simulation now. Setup was very easy. The user interface for admins is intuitive. Customer support is very responsive. Pricing is very competitive. Review collected by and hosted on G2.com.

Not much, really. I wish there were one portal to log in to for all the products I have. Review collected by and hosted on G2.com.

The easy interface, with no need to read the documentation or understand the application, is pretty straightforward. Review collected by and hosted on G2.com.

Too many modules: inbound emails monitored on a different platform, outbound on a different platform, phishing on a different platform. All three need 3 different login accounts with 3 different 2FA. If you can combine everything into a single platform, that would be great. Like what Fortimail, which is one platform for everything. Review collected by and hosted on G2.com.

I’d like to say it’s “set it and forget it,” but I don’t think that would be a fair review.

I’ve been with CyberSentriq for almost three years now, and the enrollment process was easy. The user-friendly UI/UX also makes it a straightforward product to work with.

Like most IT admins, all I really care about is keeping phishing out of users’ mailboxes, and that’s exactly what it does. I also like that end users can manage their own spam emails, which makes it even easier to use overall. Review collected by and hosted on G2.com.

The integration with O365 wasn’t as smooth as I expected. Review collected by and hosted on G2.com.

I like the simplicity of the portals in CyberSentriq. I also appreciate the security campaigns that I can send to coworkers to monitor their internet safety awareness. The spam filter is really useful as it helps our employees stay on track by preventing them from having to sift through a thousand spam emails to find important messages. Additionally, the initial setup was super easy since CyberSentriq's team walked me through everything, and it only took 30 to 40 minutes. Review collected by and hosted on G2.com.

I've had some issues with CyberSentriq where emails have been spoofed and changed slightly, which allowed them to slip past the filter. One incident involved a spoofed email that sent a request to accounting for a bank change, though luckily it was caught in time. This highlights an area where I feel CyberSentriq could improve its protection against email spoofing. Review collected by and hosted on G2.com.

The dashboard is user-friendly and easy to understand. The reports are detailed and readily available, and support is there when I need it. Spam email detection has been effective, and the pricing feels very competitive. I also haven’t experienced any significant downtime. Review collected by and hosted on G2.com.

There are no significant issues we have experience so far. Review collected by and hosted on G2.com.