--- title: TrackTik Reviews meta\_title: 'TrackTik Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 61 reviews by the users' company size, role or industry to find out how TrackTik works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 61 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry ---

### TrackTik Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find TrackTik's interface incredibly **easy to use** , enhancing accountability and simplifying documentation for better efficiency. [(10 mentions)](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1407609&qs=pros-and-cons#reviews)

Users value the **efficiency** of TrackTik, seamlessly managing multiple sites and streamlining reporting with real-time insights. [(7 mentions)](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1407226&qs=pros-and-cons#reviews)

Users appreciate the **user-friendly interface** of TrackTik, making scheduling and reporting seamless and efficient. [(7 mentions)](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1407198&qs=pros-and-cons#reviews)

Users appreciate the **efficient scheduling and reporting** features of TrackTik, enhancing client access and oversight. [(6 mentions)](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1407100&qs=pros-and-cons#reviews)

Users appreciate the **customizability** of TrackTik, allowing tailored solutions for unique business needs and enhancements. [(4 mentions)](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1406612&qs=pros-and-cons#reviews)

Users find TrackTik's **complexity and steep learning curve** challenging, especially when using mobile applications for administration. [(7 mentions)](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1406853&qs=pros-and-cons#reviews)

Users express frustration with TrackTik's **poor customer support** , citing slow responses and a lack of accountability. [(3 mentions)](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=2021380&qs=pros-and-cons#reviews)

Users find the **poor reporting capabilities** of TrackTik frustrating, as they hinder flexible management and efficiency. [(3 mentions)](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1407481&qs=pros-and-cons#reviews)

Users find the **admin limitations** cumbersome, with complicated permissions and unclear reporting affecting usability. [(2 mentions)](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=2097086&qs=pros-and-cons#reviews)

Users find the **difficult setup** of TrackTik cumbersome, requiring extensive manual data entry and a steep learning curve. [(2 mentions)](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1406893&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of TrackTik

##### 1. Ease of Use

Users find TrackTik's interface incredibly **easy to use** , enhancing accountability and simplifying documentation for better efficiency.
[
See 10 mentions
](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1407609&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mac V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mac V.")
MV

Mac V.

5.0/5

"User-Friendly with Easy Setup, But Needs Report Reassignment"

What do you like about TrackTik?

I find TrackTik incredibly user-friendly, which makes performing complex back-office management tasks such as scheduling, invoicing, and report manage

 ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.")
JM

James M.

Mid-Market (51-1000 emp.)

4.0/5

"Centralized Efficiency with Room for Service Improvement"

What do you like about TrackTik?

I have been using TrackTik for 5 years, and I truly appreciate its centralized platform, which allows me to input all the necessary information to run

##### 2. Efficiency

Users value the **efficiency** of TrackTik, seamlessly managing multiple sites and streamlining reporting with real-time insights.
[
See 7 mentions
](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1407226&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete"

What do you like about TrackTik?

It's great to have an all in one solution to my scheduling and reporting needs. Hoping to use more features of the software over time to serves broade

 ![Christopher C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher C.")
CC

Christopher C.

Enterprise (\> 1000 emp.)

5.0/5

"a unified way to establish security control and command"

What do you like about TrackTik?

I like the ability to manage multiple sites at once and see real time reporting.

##### 3. Features

Users appreciate the **user-friendly interface** of TrackTik, making scheduling and reporting seamless and efficient.
[
See 7 mentions
](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1407198&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.")
JM

James M.

Mid-Market (51-1000 emp.)

4.0/5

"Centralized Efficiency with Room for Service Improvement"

What do you like about TrackTik?

I have been using TrackTik for 5 years, and I truly appreciate its centralized platform, which allows me to input all the necessary information to run

 ![Michelle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle P.")
MP

Michelle P.

Small-Business (50 or fewer emp.)

0.5/5

"BEWARE OF "AUTO RENEW""

What do you like about TrackTik?

Scheduling and reporting are good and being able to allow client access is good.

##### 4. Scheduling

Users appreciate the **efficient scheduling and reporting** features of TrackTik, enhancing client access and oversight.
[
See 6 mentions
](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1407100&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Michelle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle P.")
MP

Michelle P.

Small-Business (50 or fewer emp.)

0.5/5

"BEWARE OF "AUTO RENEW""

What do you like about TrackTik?

Scheduling and reporting are good and being able to allow client access is good.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Complete"

What do you like about TrackTik?

It's great to have an all in one solution to my scheduling and reporting needs. Hoping to use more features of the software over time to serves broade

##### 5. Customizability

Users appreciate the **customizability** of TrackTik, allowing tailored solutions for unique business needs and enhancements.
[
See 4 mentions
](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1406612&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard C.")
RC

Richard C.

Small-Business (50 or fewer emp.)

5.0/5

"BEST GUARD TRACKING SOFTWARE AROUND"

What do you like about TrackTik?

New AI features has been added to the software

JS

Jesse S.

Small-Business (50 or fewer emp.)

5.0/5

"Best I've used"

What do you like about TrackTik?

I enjoy using Track Tik for it's ability to be customized to you needs. You can add modules based on your Business.

### 5 Cons or Disadvantages of TrackTik

##### 1. Complexity

Users find TrackTik's **complexity and steep learning curve** challenging, especially when using mobile applications for administration.
[
See 7 mentions
](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1406853&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mac V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mac V.")
MV

Mac V.

5.0/5

"User-Friendly with Easy Setup, But Needs Report Reassignment"

What do you dislike about TrackTik?

I find it problematic that reports, once created, cannot be reassigned to a different account. This restriction complicates managing report assignment

 ![Christopher C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher C.")
CC

Christopher C.

Enterprise (\> 1000 emp.)

5.0/5

"a unified way to establish security control and command"

What do you dislike about TrackTik?

I think the back bone can be a little convoluted

##### 2. Poor Customer Support

Users express frustration with TrackTik's **poor customer support** , citing slow responses and a lack of accountability.
[
See 3 mentions
](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=2021380&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.")
JM

James M.

Mid-Market (51-1000 emp.)

4.0/5

"Centralized Efficiency with Room for Service Improvement"

What do you dislike about TrackTik?

Customer service is an area where I find TrackTik lacking. There are issues with slow support ticket response times, which can be frustrating when swi

 ![Michelle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle P.")
MP

Michelle P.

Small-Business (50 or fewer emp.)

0.5/5

"BEWARE OF "AUTO RENEW""

What do you dislike about TrackTik?

BE AWARE of "auto renew" Tracktik do not contact you to let you know that your contract is ending and it is on auto renew on all contracts. The price

##### 3. Poor Reporting

Users find the **poor reporting capabilities** of TrackTik frustrating, as they hinder flexible management and efficiency.
[
See 3 mentions
](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1407481&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mac V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mac V.")
MV

Mac V.

5.0/5

"User-Friendly with Easy Setup, But Needs Report Reassignment"

What do you dislike about TrackTik?

I find it problematic that reports, once created, cannot be reassigned to a different account. This restriction complicates managing report assignment

KM

Kenny M.

Mid-Market (51-1000 emp.)

5.0/5

"Great Employee Management Tool"

What do you dislike about TrackTik?

The system doesn't capture a summary for shift tour activity.

##### 4. Admin Limitations

Users find the **admin limitations** cumbersome, with complicated permissions and unclear reporting affecting usability.
[
See 2 mentions
](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=2097086&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Solid performer"

What do you dislike about TrackTik?

- Permissions are difficult to apply. - Too many back-door way to get around clearnaces - Could be streamlined on some reporting

 ![Jonathan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan C.")
JC

Jonathan C.

Enterprise (\> 1000 emp.)

5.0/5

"TrackTik Review"

What do you dislike about TrackTik?

When creating user permissions, it's unclear what selecting or unselecting an item will do.

##### 5. Difficult Setup

Users find the **difficult setup** of TrackTik cumbersome, requiring extensive manual data entry and a steep learning curve.
[
See 2 mentions
](https://www.g2.com/products/trackforce-valiant-tracktik/reviews?filters%5Bsentiment_snippet%5D=1406893&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mac V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mac V.")
MV

Mac V.

5.0/5

"User-Friendly with Easy Setup, But Needs Report Reassignment"

What do you dislike about TrackTik?

I find it problematic that reports, once created, cannot be reassigned to a different account. This restriction complicates managing report assignment

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"TrackTik Software for Scheduling and Reporting"

What do you dislike about TrackTik?

TrackTik is a very sophisticated software that comes with a steep learning curve. Because the software has so many functionalities, it can meet a wide

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 ![Andrew K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew K.")
AK

Andrew K.

IT and Client Services Manager

Security and Investigations

Small-Business (50 or fewer emp.)

8/17/2021

"Guard Management Software without support and constantly increasing price"

0/5

What do you like best about TrackTik?

Runsheets are the only reason we continue with TrackTik Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

The company ignores customer feedback, raises prices like crazy, and FORCES you into a term contract with no month-to-month option. Tracktik has doubled in price over the last five years, and it’s becoming too expensive. On top of that, their customer service isn’t helpful, and the billing is a nightmare. They’ve accidentally taken too much money numerous times. Review collected by and hosted on G2.com.

Recommendations to others considering TrackTik:

Make sure you go through the training so you get everything you can out of it. Review collected by and hosted on G2.com.

What problems is TrackTik solving and how is that benefiting you?

They create more problems than they solve. We just got a 30% increase (about $450 per month) with no change to our plan. They raised the prices, and they also don’t give much notice for increases—we had about four weeks to either sign their new contract or find a new provider.

On top of that, administrators still can’t properly access TrackTik in a web browser. Yes, it loads, but it isn’t usable. We’re a 24/7 business, and having access to TrackTik shouldn’t mean I need to keep my laptop available 24/7. Review collected by and hosted on G2.com.

Show More

3/20/2026
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Mac V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mac V.")
MV

Mac V.

11/11/2025

"User-Friendly with Easy Setup, But Needs Report Reassignment"

5/5

What do you like best about TrackTik?

I find TrackTik incredibly user-friendly, which makes performing complex back-office management tasks such as scheduling, invoicing, and report management much easier. Its intuitive design ensures that I can navigate through its features effortlessly, enhancing my overall experience and productivity. The ease of use is a standout feature for me, as it minimizes the learning curve and allows my team to quickly become proficient in utilizing its capabilities. The initial setup was fairly easy, which was encouraging, even though it required a lot of manual data entry. My positive experience with TrackTik is strong enough that I would definitely recommend it to a friend or colleague, as reflected in my perfect recommendation score of 10. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

I find it problematic that reports, once created, cannot be reassigned to a different account. This restriction complicates managing report assignments flexibly. Additionally, the initial setup required a lot of manual data entry, which was cumbersome and time-consuming. Review collected by and hosted on G2.com.

What problems is TrackTik solving and how is that benefiting you?

I use TrackTik for back office management, solving scheduling, invoicing, and report management issues. It's user-friendly and easy to use, though reassigning reports once created is a challenge. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.")
JM

James M.

COO

Mid-Market (51-1000 emp.)

11/10/2025

"Centralized Efficiency with Room for Service Improvement"

4/5

What do you like best about TrackTik?

I have been using TrackTik for 5 years, and I truly appreciate its centralized platform, which allows me to input all the necessary information to run my business seamlessly. Once TrackTik was implemented and our team was trained, I found the ease of use to be particularly beneficial. I also enjoy the visibility it provides for billing, payroll, and overtime, which are crucial elements in managing our operations effectively. This level of integration and functionality makes TrackTik stand out as a comprehensive solution for scheduling, reporting, payroll, and invoicing needs. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Customer service is an area where I find TrackTik lacking. There are issues with slow support ticket response times, which can be frustrating when swift assistance is needed. Additionally, there needs to be more consistency in terms of account managers. This inconsistency can lead to communication gaps and hinder efficient problem-solving and account management. Review collected by and hosted on G2.com.

What problems is TrackTik solving and how is that benefiting you?

I use TrackTik as a centralized platform for scheduling, reporting, payroll, and invoicing, simplifying my business operations. It's easy to use once implemented, enhancing billing, payroll, and overtime visibility. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Richard C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard C.")
RC

Richard C.

Director Of Security

Small-Business (50 or fewer emp.)

5/25/2023

"BEST GUARD TRACKING SOFTWARE AROUND"

5/5

What do you like best about TrackTik?

New AI features has been added to the software Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Picture quality on the reports need to be clears to view after submitting Review collected by and hosted on G2.com.

What problems is TrackTik solving and how is that benefiting you?

INCIDENT REPORTING Review collected by and hosted on G2.com.

Show More

4/7/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Gina N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gina N.")
GN

Gina N.

Human Resources

Mid-Market (51-1000 emp.)

11/18/2025

"HR"

5/5

What do you like best about TrackTik?

TrackTik is helpful for both payroll processes and HR tasks. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

I like all that Tracktik provided, I did not see anything that I dislike at this point. Review collected by and hosted on G2.com.

What problems is TrackTik solving and how is that benefiting you?

Track down the guards who were terminated and print their pay stubs. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Michelle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle P.")
MP

Michelle P.

Director

Small-Business (50 or fewer emp.)

2/12/2025

"BEWARE OF "AUTO RENEW""

0.5/5

What do you like best about TrackTik?

Scheduling and reporting are good and being able to allow client access is good. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

BE AWARE of "auto renew" Tracktik do not contact you to let you know that your contract is ending and it is on auto renew on all contracts. The price inflates by 7% and you're tied in to another contract for the same period as your last period. so if you're on a 1 year period you are then tied to another year. Tracktiks answer to this is "TOUGH" even though the terms by government definition are "unfair terms"

There are many features that do not work, and if you bring it to their attention they just dismiss it. Nothing gets fixed.

Customer service - what customer service! You are just a number to them and they actually don't care about you or your business. You can submit an enquiry but don't expect a reply. their excuse for this is that they're having changes internally regarding who deals with what. Sounds like a them problem to be honest and not a valid excuse for getting no support. Review collected by and hosted on G2.com.

What problems is TrackTik solving and how is that benefiting you?

scheduling Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Kevin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin K.")
KK

Kevin K.

Business Development/Client Account Manager

Small-Business (50 or fewer emp.)

6/12/2024

"All In One Solution"

5/5

What do you like best about TrackTik?

I have been in the security operations field off and on for the last 5 years, both companies i worked for used TrackTik to make sure patrols were done to clients liking and the auto generated and sent reports to clients every day makes Tracktik one of the easiest to use platform with great excellent support and. We were able to integrate seamlessly within our operations for a daily use case. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Sometimes the mobile app crashes for some agents. Review collected by and hosted on G2.com.

What problems is TrackTik solving and how is that benefiting you?

Ensuring guard tours are completely done with NFC tags to make sure client and our business has full visibility to the patrols. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jake Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jake Y.")
JY

Jake Y.

Senior Manager, Security and Risk Management

Mid-Market (51-1000 emp.)

6/4/2024

"Reliable Security Team Management software with solid incident reporting capabilities"

4/5

What do you like best about TrackTik?

Intuitive design for front-end and back-end users, good report template builder, quick support response times. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Certain limitations with data and data usage (only 2 variables, incident category and location), difficult to access and share meaningful summaries of information without interpreting and re-display the data in a different format. Difficult to browse reports (the need to mouse over certain prompts, rather than have them displayed be default, is a small irritation). Incident Management (i.e. turning a report into a "file" with actionable tasks) is lacking. Review collected by and hosted on G2.com.

What problems is TrackTik solving and how is that benefiting you?

Incident documentation and record keeping + security employee management (patrols, checkpoints). Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MM

Maxime M.

Technical Site Administrator

Small-Business (50 or fewer emp.)

6/23/2024

"User-Friendly for the Security Department"

5/5

What do you like best about TrackTik?

The statistics and the cloud for the report, the fact that the report is redirected to the right department easily. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Sometimes there are a few things on the app that could be better. When you start a report, you have to finish it before starting another one. Review collected by and hosted on G2.com.

What problems is TrackTik solving and how is that benefiting you?

The easy statistical results and the way to find old reports easily. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Elie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elie T.")
ET

Elie T.

IT Systems Officer

Enterprise (\> 1000 emp.)

6/5/2024

"TrackTik configuration is flexible in some areas and not in others."

4/5

What do you like best about TrackTik?

The user interface is certainly the thing I like best about TrackTik. There is some flexibility in how I configure Sites and Zones but following the suggestions of the TrackTik trainers worked for us. Review collected by and hosted on G2.com.

What do you dislike about TrackTik?

Certain things like uploading site and checkpoint data was not so great. I would have loved to be able to upload the full set of fields as opposed to just the name. It forced me to have to go in and edit each record individually. Review collected by and hosted on G2.com.

What problems is TrackTik solving and how is that benefiting you?

TrackTik solves the problem of us having to use a paper form to report incidents and summarize our rounds Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Categories on G2

[Physical Security](https://www.g2.com/categories/physical-security)

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