The API is well-documented and straightforward to integrate with. We built a native integration for our gym management platform and the whole process was smooth — from API key setup to provisioning users and managing group assignments. The partnership team was also very responsive and professional throughout the onboarding process. Having cloud-based access control that we can automate through the API has been a real value-add for our customers.

I have been considering door access control for our facility for about a year now. After researching all the available companies, I ultimately chose Kisi. The main reason for my decision was my experience with my sales representative, Kalib Mickelson. He consistently supported me, answered every question—no matter how trivial—maintained contact even during long periods of inactivity, and was always both personable and extremely informative. In my 25 years of administration, I have interacted with many service and sales representatives, but I have never received this level of support. Saying he went above and beyond doesn't even capture it. While I can't yet comment on the product itself, my experience with Kalib was the deciding factor in my purchase. If Kalib's manager happens to read this, he truly deserves a raise and a promotion. Exceptional customer service is rare these days, but Kalib absolutely nailed it!

The ease of use, simple functionality, and clean UI.