Bizzabo Reviews & Product Details

Bizzabo is a helpful solution that facilitates the process of events management, ensuring that every process, from registration, tickets and even attendance are well mastered

The program foster personalized experiences where everyone insights and ideas are captured for personalized agendas and social interaction

Bizzabo is robust in handling both online and offline events and there is smooth integration with any system or device that is needed

Events are highly branded and customizable and this makes events feel professional and enjoyable Review collected by and hosted on G2.com.

Bizzabo lacks specific price rates and this leads to contacting the sales team for the quote

Advanced customization and setting up requires absolute understanding and patience, which some users lack Review collected by and hosted on G2.com.

Bizzabo is a powerful all-in-one event management platform that brings registration, event marketing, attendee engagement, and data tracking into one ecosystem. It significantly simplifies event operations by centralizing workflows and reducing reliance on multiple tools.

I particularly value its flexibility across different event formats, the strong branding and customization options, and the ability to capture meaningful engagement data that can be used for post-event analysis and reporting. This makes it easier to demonstrate event impact and continuously improve event performance. Review collected by and hosted on G2.com.

While Bizzabo is feature-rich, some advanced functionalities come with a learning curve, especially for new users or complex event setups. Certain configurations and reporting capabilities could be more intuitive and require additional manual work or external analysis to extract deeper insights.

Additionally, customization beyond standard use cases and integrations with external reporting tools may require extra effort, which can impact efficiency for teams managing multiple events at scale. Review collected by and hosted on G2.com.

I like that the solution covers everything across the full event lifecycle—pre-, during, and post-event. A lot of platforms only support one part of an event, so I appreciate being able to rely on Bizzabo for all of it in one place. Review collected by and hosted on G2.com.

I think some of the features still need to be built out a bit more. For example, the customization options could be expanded further, and the 1:1 matching feature isn’t as strong as what I’ve seen in some competing apps. Review collected by and hosted on G2.com.

I like how easy Bizzabo is to set up for each event and appreciate the flexibility it provides. I love their excellent customer service and find it great that our account rep is consistently interested in knowing our pain points and is very receptive to feedback. They're just easy to work with. Review collected by and hosted on G2.com.

I've already had conversations with the Bizzabo team about it, but the ticket process that recently changed has been a bit of a struggle for us. That said, the team does want to know exactly what they can do to resolve it, and is actively working on a workaround. Review collected by and hosted on G2.com.

I really like the amazing support team and customer success team at Bizzabo, which makes the platform easy to use. The features like promo codes, email and event restrictions, sponsor and speaker portals are amazing too. I also appreciate the seamless integrations with tools like HubSpot and Klik, making it basically an all-encompassing platform. The ease of integration is another aspect that I find valuable. Review collected by and hosted on G2.com.

I find the need for more personalization and an easier way to view attendees at a high level. Right now, we have to pull a lot of this manually into a report for tracking and reporting to internal teams. I also wish there was the ability to flip through registration pages at the top as well as the bottom. Review collected by and hosted on G2.com.

I really appreciate how Bizzabo makes event planning simple and efficient with its dedicated templates in the system. It allows me to duplicate or recreate similar events along with the necessary communications, making the setup quicker. This efficiency gives me the ability to put on more events in a shorter timeframe. Another aspect I like is the chat support, which is usually quick to respond compared to other systems I've used. Whenever I encounter a glitch, error, or unfamiliar process, Bizzabo is really good at guiding me through and providing the help I need. Also, setting up Bizzabo was pretty straightforward with good training, making it easy for me and my team to use. Review collected by and hosted on G2.com.

I think perhaps Bizzabo's dynamic registration could evolve to stay up to date with other systems that are evolving. Maybe it could incorporate AI to make things even quicker for efficiency and productivity. It's quite a broad improvement I have in mind, but I've seen AI doing interesting things in this area. Review collected by and hosted on G2.com.

I like most how easy it is to work and to create to be our own with Bizzabo. I like that it integrates with our own website, so we could still use our branding. I really enjoy how fast it is for those at Bizzabo to help me with the different tiles for the chat to talk with people. The chat feature is super valuable because I can use it at any time of the day, and there's somebody there to help me to ensure that I am editing everything correctly. If I have any questions, they're eager to help me in real time. Review collected by and hosted on G2.com.

I think what could be improved is some features that I have to make a person through the chat edit specific things. It would be nice if I could have that feature to do so, so I don't have to rely on somebody to make those mass edits for me. Review collected by and hosted on G2.com.

What stands out most is the flexibility of the registration flows. Whether we are running a simple webinar or a complex, multi-track conference, the ability to customize ticket types and logic-based registration questions is a huge time-saver. Additionally, the integrated email marketing tools are incredibly robust; being able to segment my attendee lists and automate personalized reminders directly within the same platform ensures our communication is consistent without having to export data to a third-party email tool. Review collected by and hosted on G2.com.

While the platform is powerful, there are some 'quality of life' features missing that feel like industry standards. Specifically, the lack of a native 'Apply to Attend' or approval-based registration workflow is a hurdle for our exclusive, invite-only events. Currently, we have to find manual workarounds or use external forms to vet attendees before they can register. It would also be great to see more native flexibility in the website builder's design layouts, as it can sometimes feel a bit rigid when we're trying to match a very specific brand aesthetic. The post event surveys also have so much to be desired, as the survey is very limited, the button uncustomizable, and we can only put it on the Bizzabo website, when we do not use that functionality. Review collected by and hosted on G2.com.

The ability to add tickets and the various registration flows to the overall ticketing process. It's great how seamlessly the sessions flow from backend set up in Bizzabo through to the web/landing page widget and mobile app. The initial setup was fairly smooth, and the knowledge base was helpful along with our CSM Nicole, who spent numerous hours answering questions and escalating concerns as needed. Review collected by and hosted on G2.com.

It was challenging before the conditional ticket feature was toggled back on for the new dynamic ticketing event setup. The Zapier connection was a huge pain point for us as the API names and coding in the back end did not work so seamlessly. We also had a challenge when activating the HubSpot<>Bizzabo integration as well, again there was some script that was outdated so we needed additional support outside of the documentation provided in the Knowledge Base to configure. Review collected by and hosted on G2.com.

Bizzabo’s event platform works really well for both in-person and virtual events. It also provides a lot of analytical data that we can use to assess our event performance and understand what’s working. Bizzabo has excellent customer service and is often quick to reply. Review collected by and hosted on G2.com.

Our events include both sponsors and speakers. Bizzabo's platform offers portals for each, but in our case sponsors and speakers often overlap. When someone falls into both categories, the experience isn’t very user-friendly and can come across as confusing. The platform isn't very intuitive for guests, so we have to provide detailed instructions on how to use the platform and there has been a large learning curve. Review collected by and hosted on G2.com.