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CommVersion 24/7 Live Chat

By CommVersion UK Ltd

4.9 out of 5 stars
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How would you rate your experience with CommVersion 24/7 Live Chat?

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CommVersion 24/7 Live Chat Reviews & Provider Details

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This profile is currently managed by CommVersion 24/7 Live Chat but has limited features.

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CommVersion 24/7 Live Chat Media

CommVersion 24/7 Live Chat Demo - Turn chat into your most powerful revenue channel
Driving additional revenue-ready leads from your existing traffic.
CommVersion 24/7 Live Chat Demo - Connect to your existing platforms.
SmartChat leads can be sent directly to your existing CRM system for accurate data management.
CommVersion 24/7 Live Chat Demo - Increase qualified leads by 30-50%
Our human-driven, data-led chat solution increases lead generation by 30-50%.
CommVersion 24/7 Live Chat Demo - The right message to the right person at the right time
SmartChat. The lead generation tool you never knew you needed.
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CommVersion 24/7 Live Chat Reviews (4)

Reviews

CommVersion 24/7 Live Chat Reviews (4)

4.9
4 reviews

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Matt C.
MC
Mid-Market (51-1000 emp.)
"A refreshing performance led approach to live chat"
What do you like best about CommVersion 24/7 Live Chat?

Performance led approach

A/B testing to prove uplift of activity

Account management

Reporting and transparency

Quality of chat service

Development of product to fit our use case Review collected by and hosted on G2.com.

What do you dislike about CommVersion 24/7 Live Chat?

Probably best used in an acquisition capacity rather than servicing existing customers where revenue opportunities are more limited.

Limited use of chatbot/AI to drive further upfront efficiency into the model

Hard to A/B test using existing resource vs Commversion (but not impossible) Review collected by and hosted on G2.com.

IV
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Excellent customer service"
Describe the project or task CommVersion 24/7 Live Chat helped with:

User experience for visitors and using data and analytics to optimize chat function Review collected by and hosted on G2.com.

What do you like best about CommVersion 24/7 Live Chat?

The customer service provided by the team. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
GT
Mid-Market (51-1000 emp.)
"I have been impressed with the dialogue standards of your enquiry handlers."
Describe the project or task CommVersion 24/7 Live Chat helped with:

Stepping up the response speed and quality of response to our propsective clients. Review collected by and hosted on G2.com.

What do you like best about CommVersion 24/7 Live Chat?

The quality of the dialogue. The Q&A is pretty much on point. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
PI
Small-Business (50 or fewer emp.)
"Lead Generation using Managed Live Chat Service "
Describe the project or task CommVersion 24/7 Live Chat helped with:

Lead Generation Model. CommVersion only charges when we get a valid lead from them. Our customers give good feedback when we get on a call with them. Since we have started using their service we haven't missed out on any leads that we use to previously during out of office hours and weekends. Review collected by and hosted on G2.com.

What do you like best about CommVersion 24/7 Live Chat?

- CommVersion's Pay Pay Lead Model

- Their team's response time to feedback and changes

- Quality of their chat service

- Instant Chat to Phone Connect Service

- 24x7 Support

- 365 days Support without any downtime. Review collected by and hosted on G2.com.

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