SupportYourApp
18 reviews
- 1 profiles
- 5 categories
Average star rating
4.8
Serving customers since
2010
SupportYourApp Reviews
SJ
Sophie J.
Professional support agents who handle payment issues like they're in-house
The people, honestly. Our SDM is incredibly involved and responsive, and agents like Anna, Mitch, Ronaldo, and Ashleigh genuinely care about our customers. It doesn't feel like outsourced support, it feels like an extension of our own team.
OC
Verified User in Computer Software
Reliable 24/7 Support with a Proactive and Efficient Team
Their team's ability to take tickets all the way to closure without constant escalation back to us. That kind of ownership is rare with outsourced support. The cost structure has also worked well for us, we got custom solutions tailored to our setup rather than a rigid package, which made a real difference as our needs evolved over three years.
SK
sylvie k.
AR Team Lead
The responsiveness of the team is what really sets them apart. Every question got answered within the day, and they took the time to actually understand our specific needs instead of pushing a one-size-fits-all package.
About
Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support.
Details
Year Founded
2010
Website
supportyourapp.com