--- title: LTVplus Reviews meta_title: 'LTVplus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how LTVplus works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 7 scale: '5' date_modified: '2025-11-06' parent_category: name: Other Services url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5 --- # LTVplus Reviews **Vendor:** LTVplus **Category:** [Managed Live Chat Providers](https://www.g2.com/categories/managed-live-chat) **Average Rating:** 4.9/5.0 **Total Reviews:** 7 ## About LTVplus LTVplus provides dedicated customer service outsourcing for online retailers. We help you scale your e-commerce business through live chat, email and social media. Our professional team of CSRs can support your online store 24/7, in any timezone and language. ## LTVplus Reviews ### 1. Outstanding Global Partner for Customer Support and Remote Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Ivan D. | Co-founder & CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about LTVplus?** LTVplus.com delivers exceptional managed customer service, with professional, empathetic agents who consistently uphold our brand’s standards. Their ISO 27001 certification reinforces trust in their data security and compliance. They also excel in recruiting and managing remote talent, efficiently handling all HR, IT, and compliance matters. Partnering with LTVplus.com has made scaling our global operations both seamless and secure. **What do you dislike about LTVplus?** Not much. Recruitment for very specific roles can take a little longer, but the talent quality always exceeds expectations. **Recommendations to others considering LTVplus:** If you’re looking for a partner that delivers excellent managed customer service and handles global remote staffing with full HR, IT, and compliance support, LTVplus.com is the best choice. **What problems is LTVplus solving and how is that benefiting you?** They’ve helped us build a reliable, high-performing support team while removing the headaches of remote management. We’ve reduced costs, improved response times, and maintained consistent service quality worldwide. ### 2. Amazing company to work with, highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew K. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about LTVplus?** The best part about LTVplus is their professionalism and commitment to understanding our brand and customers. Their team is proactive, responsive, and always willing to go the extra mile to ensure our customers feel valued and supported. Their seamless onboarding process and focus on quality are standout features. **What do you dislike about LTVplus?** Honestly, there’s nothing to dislike about LTVplus. Anytime an issues arrises, they solve it. **Recommendations to others considering LTVplus:** For anyone considering LTVplus, make sure to invest time in onboarding and providing detailed training about your brand and products. Their team is highly capable, and the more information you provide upfront, the better they will perform. They’re an excellent choice for businesses looking to outsource customer support without compromising quality. **What problems is LTVplus solving and how is that benefiting you?** LTVplus helps us manage customer support efficiently by providing a dedicated and knowledgeable team that seamlessly integrates with our operations. This has allowed us to improve response times, handle more customer inquiries, and maintain a high level of customer satisfaction. Their support ensures that we can focus on other aspects of our business without worrying about customer service. ### 3. Game-Changer for Managing Failed Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Shane S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about LTVplus?** Their dedication to personalized service. Their team’s proactive communication and hands-on approach ensure that nothing falls through the cracks, giving us peace of mind. **What do you dislike about LTVplus?** The onboarding process, which could feel slightly overwhelming/took a bit longer to get started than I hoped at first due to the depth of integration required and ensuring our specialist was the right fit. But nonetheless great things take time! **Recommendations to others considering LTVplus:** Trust their recommendations and proven strategies for payment recovery. Their team, especially Clement, is highly knowledgeable and can provide valuable insights to optimize your processes. **What problems is LTVplus solving and how is that benefiting you?** We cannot recommend LTVPlus and Clement enough! Their team has been instrumental in helping us tackle the challenge of failed payments in our business. Clement’s expertise and dedication to understanding our specific needs stood out from the beginning. They provided a seamless solution that not only reduced our failed payment rates but also streamlined our entire recovery process. With their support, we’ve been able to retain more customers and maintain steady cash flow, all while reducing the workload on our internal team. The personalized service and proactive communication from Clement and the LTVPlus team truly exceeded our expectations. If you’re struggling with failed payments or customer retention, LTVPlus is the partner you need. They deliver results, and we couldn’t be happier with their service. ### 4. LTV is an Asset **Rating:** 5.0/5.0 stars **Reviewed by:** Will B. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about LTVplus?** Any changes that need to be made to an already existing procedure are made swiftly and correctly. **What do you dislike about LTVplus?** The internet connection that some agents have does become an issue for phone communication from time to time. **Recommendations to others considering LTVplus:** Take a look at your day to day and ask yourself, can I delegate this to an administrative professional easily so that others can gain more bandwidth. If so, LTV can and will learn this task, create an internal training program, and implement an agent in your operation with ease. **What problems is LTVplus solving and how is that benefiting you?** LTV has proven to be a valuable asset to our operation. Their team of administrative professionals manages both inbound and outbound customer communications, including phone and email. Our internal team works closely with LTV on a daily basis to ensure tasks are completed efficiently and effectively. They have been a tremendous addition to our operation. ### 5. We worked with LTV to develop our Customer Success department for our firm **Rating:** 5.0/5.0 stars **Reviewed by:** Noah A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about LTVplus?** The flexibility of the business model and I REALLY like that we have an internal point person (Kadean) who has been very attentive, responsive, and committed to providing an A+ service. **What do you dislike about LTVplus?** So far everything has been great. If I had to pick one thing, it would be the turnaroudn time to sourcing talent (but understand that cant necessarily be an instant thing) **What problems is LTVplus solving and how is that benefiting you?** building out processes and infrastructure for our Customer Success department for our firm. Finding a quality team member that can help develop said infrastructrue so we can continue to effectviely scale ### 6. Professional and Kind **Rating:** 5.0/5.0 stars **Reviewed by:** Arianna E. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about LTVplus?** The agents are trained well, kind, intelligent, and genuinely motivated to help and do an amazing job. All the agents have been wonderful and Kim is amazing to work with! **What do you dislike about LTVplus?** Nothing that I can think of, everything is great! **Recommendations to others considering LTVplus:** Don't hesitate! It will make your life so much easier! **What problems is LTVplus solving and how is that benefiting you?** LTV has been great to help with our staffing needs, especially around temporary staffing needs for big events and holidays. ### 7. LTVplus Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about LTVplus?** The prescreening they do to narrow down the canidates. **What do you dislike about LTVplus?** Sometimes a lack of communication in unexpectide time off (calling in sick/ internet loss). **What problems is LTVplus solving and how is that benefiting you?** LTVplus is helping in our search for remote workers. - [View LTVplus pricing details and edition comparison](https://www.g2.com/products/ltvplus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-19+14%3A55%3A38+-0500&secure%5Bsession_id%5D=1d4a38ef-e528-46a2-a719-84e7228ecb8f&secure%5Btoken%5D=74a562ec59136f535b17996bc5f19db01f7783d7a5900e0b7306d2a553beffbb&format=llm_user) ## LTVplus Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top LTVplus Alternatives - [Peak Support](https://www.g2.com/products/peak-support/reviews) - 4.8/5.0 (39 reviews) - [Helpware](https://www.g2.com/products/helpware/reviews) - 4.9/5.0 (30 reviews) - [Melu Managed Messaging](https://www.g2.com/products/melu-managed-messaging/reviews) - 4.9/5.0 (28 reviews)