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LTVplus Reviews & Provider Details

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LTVplus Media

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LTVplus Reviews (7)

Reviews

LTVplus Reviews (7)

4.9
7 reviews

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Ivan D.
ID
Co-founder & CEO
Mid-Market (51-1000 emp.)
"Outstanding Global Partner for Customer Support and Remote Teams"
What do you like best about LTVplus?

LTVplus.com delivers exceptional managed customer service, with professional, empathetic agents who consistently uphold our brand’s standards. Their ISO 27001 certification reinforces trust in their data security and compliance. They also excel in recruiting and managing remote talent, efficiently handling all HR, IT, and compliance matters. Partnering with LTVplus.com has made scaling our global operations both seamless and secure. Review collected by and hosted on G2.com.

What do you dislike about LTVplus?

Not much. Recruitment for very specific roles can take a little longer, but the talent quality always exceeds expectations. Review collected by and hosted on G2.com.

Matthew K.
MK
Mid-Market (51-1000 emp.)
"Amazing company to work with, highly recommended"
What do you like best about LTVplus?

The best part about LTVplus is their professionalism and commitment to understanding our brand and customers. Their team is proactive, responsive, and always willing to go the extra mile to ensure our customers feel valued and supported. Their seamless onboarding process and focus on quality are standout features. Review collected by and hosted on G2.com.

What do you dislike about LTVplus?

Honestly, there’s nothing to dislike about LTVplus. Anytime an issues arrises, they solve it. Review collected by and hosted on G2.com.

Shane S.
SS
Small-Business (50 or fewer emp.)
"Game-Changer for Managing Failed Payments"
What do you like best about LTVplus?

Their dedication to personalized service. Their team’s proactive communication and hands-on approach ensure that nothing falls through the cracks, giving us peace of mind. Review collected by and hosted on G2.com.

What do you dislike about LTVplus?

The onboarding process, which could feel slightly overwhelming/took a bit longer to get started than I hoped at first due to the depth of integration required and ensuring our specialist was the right fit. But nonetheless great things take time! Review collected by and hosted on G2.com.

Will B.
WB
Mid-Market (51-1000 emp.)
"LTV is an Asset"
What do you like best about LTVplus?

Any changes that need to be made to an already existing procedure are made swiftly and correctly. Review collected by and hosted on G2.com.

What do you dislike about LTVplus?

The internet connection that some agents have does become an issue for phone communication from time to time. Review collected by and hosted on G2.com.

Noah A.
NA
Small-Business (50 or fewer emp.)
"We worked with LTV to develop our Customer Success department for our firm"
What do you like best about LTVplus?

The flexibility of the business model and I REALLY like that we have an internal point person (Kadean) who has been very attentive, responsive, and committed to providing an A+ service. Review collected by and hosted on G2.com.

What do you dislike about LTVplus?

So far everything has been great. If I had to pick one thing, it would be the turnaroudn time to sourcing talent (but understand that cant necessarily be an instant thing) Review collected by and hosted on G2.com.

Arianna E.
AE
Mid-Market (51-1000 emp.)
"Professional and Kind"
What do you like best about LTVplus?

The agents are trained well, kind, intelligent, and genuinely motivated to help and do an amazing job. All the agents have been wonderful and Kim is amazing to work with! Review collected by and hosted on G2.com.

What do you dislike about LTVplus?

Nothing that I can think of, everything is great! Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
PL
Small-Business (50 or fewer emp.)
"LTVplus Review"
What do you like best about LTVplus?

The prescreening they do to narrow down the canidates. Review collected by and hosted on G2.com.

What do you dislike about LTVplus?

Sometimes a lack of communication in unexpectide time off (calling in sick/ internet loss). Review collected by and hosted on G2.com.

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