--- title: HelpSquad Health Reviews meta_title: 'HelpSquad Health Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how HelpSquad Health works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 4 scale: '5' date_modified: '2026-06-10' parent_category: name: Other Services url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5 --- # HelpSquad Health Reviews **Vendor:** HelpSquad **Category:** [Managed Live Chat Providers](https://www.g2.com/categories/managed-live-chat) **Average Rating:** 5.0/5.0 **Total Reviews:** 4 ## About HelpSquad Health HelpSquad's professionally trained live chat agents offer real-time, 24/7 support to your customers by responding to their website chats, SMS text messages and Facebook messages around the clock. HelpSquad's agents will learn the fundamentals of your business and act as an authentic extension of your brand, freeing up your time to focus on growing your business. ## HelpSquad Health Reviews ### 1. Increases Sales Immediately with HelpSquad! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon F. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **Describe the project or task HelpSquad Health helped with:** We operate sales page where we offer our digital educational services. HelpSquad answers all pre-sales questions and even helps with our customers needs. **What do you like best about HelpSquad Health?** The friendliness and professionalism that HelpSquad has brought to our company. **What do you dislike about HelpSquad Health?** I can't think of anything that I dislike at the moment. ### 2. Simple, Intuitive Tool & Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Katie K. | Marketing Manager, Pharmaceuticals, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2018 **Describe the project or task HelpSquad Health helped with:** We've implemented HelpSquad on our website to ensure that our current and potential customers/employees are able to ask questions at any time from anywhere. In addition, the chats give us a better idea of the information that visitors are looking for, allowing our team to develop tools and content to further meet their needs. **What do you like best about HelpSquad Health?** HelpSquad's customer service is fantastic--very responsive and works hand-in-hand with clients to ensure agents have as much information as possible to appropriately handle customer requests. The admin site, notifications, and ticket/traffic tracking system are easy to use. **What do you dislike about HelpSquad Health?** I honestly don't have too much to add here. If anything, perhaps reminder to follow up with open tickets once they've been initially reported. ### 3. Patients love it **Rating:** 5.0/5.0 stars **Reviewed by:** Maria R. | Owner/President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2018 **Describe the project or task HelpSquad Health helped with:** Our current and prospective patients browsing our dental practice website can now schedule appointments and ask general questions 24/7/365 thanks to friendly helpsquad agents. Patients can use live chat or simply text to ask questions which patients absolutely love. **What do you like best about HelpSquad Health?** There were definitely mistakes at the beginning, but I appreciate how quickly and thoroughly those were addressed and never repeated. I like how helpsquad agents get better every day in addressing our patients' questions. **What do you dislike about HelpSquad Health?** Really nothing to mention here. Like i said there were mistakes when we started with helpsquad with the way chats were handled but they were quickly addressed **Recommendations to others considering HelpSquad Health:** If you would like to enable chat and text communication channel to your customers 24x7 at a negligible price, helpsquad agents is the way to go. ### 4. Effective and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlyn E. | Psychiatric Rehabilitation Counselor, Mental Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2018 **Describe the project or task HelpSquad Health helped with:** Helpsquad is fielding live chat requests on our online store 24/7 **What do you like best about HelpSquad Health?** That customers are able to text us on their phones regarding their orders **What do you dislike about HelpSquad Health?** Had to think long and hard Maybe just ability to run more reports ## HelpSquad Health Discussions - [What is HelpSquad used for?](https://www.g2.com/discussions/what-is-helpsquad-used-for) - [View HelpSquad Health pricing details and edition comparison](https://www.g2.com/products/helpsquad-health/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+09%3A06%3A26+-0500&secure%5Bsession_id%5D=95e9c26d-f397-433a-a812-a3fa349a408c&secure%5Btoken%5D=69f17709fd64e3b39623141bad117b6cada6122be0abefa139d98576dea60ac3&format=llm_user) ## HelpSquad Health Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top HelpSquad Health Alternatives - [Chat Metrics | Managed Live Chat](https://www.g2.com/products/chat-metrics-managed-live-chat/reviews) - 4.8/5.0 (21 reviews) - [Peak Support](https://www.g2.com/products/peak-support/reviews) - 4.8/5.0 (39 reviews) - [Helpware](https://www.g2.com/products/helpware/reviews) - 4.9/5.0 (30 reviews)