# The Top 7 Managed Live Chat Providers Check out this list of the top Managed Live Chat Providers based on client satisfaction. A provider's satisfaction score is calculated by a proprietary algorithm that factors in real-client satisfaction ratings from review data. You can compare providers according to their satisfaction scores to quickly identify the best fit for your business based on the experiences of your peers. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Managed+Live+Chat+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Managed+Live+Chat+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Managed+Live+Chat+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Managed+Live+Chat+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") The Top 7 Managed Live Chat Providers [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Managed+Live+Chat+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Managed+Live+Chat+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Managed+Live+Chat+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Managed+Live+Chat+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-live-chat%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") [Collapse AllExpand All](#) G2 Satisfaction Score Information Compare [Expand/Collapse Teleperformance](#) #1 [![Teleperformance](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f230324d2d382d752d916eeb7b537511/teleperformance.jpg)](/products/teleperformance/reviews) [Teleperformance](/products/teleperformance/reviews "Teleperformance") 82 [Expand/Collapse Teleperformance](#) Overall Satisfaction Score 82 Top Industries of Reviewers: Telecommunications 33% Consumer Services 33% Banking 17% Information Technology and Services 17% Ratings from Reviews (out of 10): Ease of Doing Business With Average: 9.8 9.4 Communication Skills Average: 9.4 8.5 Professionalism Average: 9.8 9.2 Responsiveness Average: 9.7 8.8 Execution Ability Average: 9.5 9.2 Expertise of Team Average: 9.5 9.5 [Expand/Collapse Ngage Live Chat](#) #2 [![Ngage Live Chat](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bd2aca26439f621804085433b5ba9a2b/ngage-live-chat.png)](/products/ngage-live-chat/reviews) [Ngage Live Chat](/products/ngage-live-chat/reviews "Ngage Live Chat") 81 [Expand/Collapse Ngage Live Chat](#) Overall Satisfaction Score 81 Top Industries of Reviewers: Law Practice 44% Legal Services 44% Marketing and Advertising 8% Information Technology and Services 4% Ratings from Reviews (out of 10): Ease of Doing Business With Average: 9.8 10.0 Communication Skills Average: 9.4 10.0 Professionalism Average: 9.8 10.0 Responsiveness Average: 9.7 10.0 Execution Ability Average: 9.5 10.0 Expertise of Team Average: 9.5 10.0 [Expand/Collapse Peak Support](#) #3 [![Peak Support](https://images.g2crowd.com/uploads/product/hd_favicon/038840e9babca43e526ea578aae60e4a/peak-support.svg)](/products/peak-support/reviews) [Peak Support](/products/peak-support/reviews "Peak Support") 79 [Expand/Collapse Peak Support](#) Overall Satisfaction Score 79 Top Industries of Reviewers: Apparel & Fashion 55% Civic & Social Organization 18% Publishing 18% Consumer Electronics 9% Ratings from Reviews (out of 10): Ease of Doing Business With Average: 9.8 10.0 Communication Skills Average: 9.4 8.7 Professionalism Average: 9.8 10.0 Responsiveness Average: 9.7 9.9 Execution Ability Average: 9.5 9.2 Expertise of Team Average: 9.5 9.2 [Expand/Collapse Melu Managed Messaging](#) #4 [![Melu Managed Messaging](https://images.g2crowd.com/uploads/product/hd_favicon/3756d49a49e7bb558d41ff66f7917210/melu-managed-messaging.svg)](/products/melu-managed-messaging/reviews) [Melu Managed Messaging](/products/melu-managed-messaging/reviews "Melu Managed Messaging") 79 [Expand/Collapse Melu Managed Messaging](#) Overall Satisfaction Score 79 Top Industries of Reviewers: Accounting 31% Construction 23% Information Technology and Services 23% Legal Services 23% Ratings from Reviews (out of 10): Ease of Doing Business With Average: 9.8 9.7 Communication Skills Average: 9.4 9.7 Professionalism Average: 9.8 9.8 Responsiveness Average: 9.7 9.9 Execution Ability Average: 9.5 9.6 Expertise of Team Average: 9.5 9.3 [Expand/Collapse Smith.ai Live Chat](#) #5 [![Smith.ai Live Chat](https://images.g2crowd.com/uploads/product/hd_favicon/4051d45bbdb1471ad15e0f01dc4e101b/smith-ai-live-chat.svg)](/products/smith-ai-live-chat/reviews) [Smith.ai Live Chat](/products/smith-ai-live-chat/reviews "Smith.ai Live Chat") 79 [Expand/Collapse Smith.ai Live Chat](#) Overall Satisfaction Score 79 Top Industries of Reviewers: Legal Services 50% Law Practice 33% Financial Services 11% Hospital & Health Care 6% Ratings from Reviews (out of 10): Ease of Doing Business With Average: 9.8 10.0 Communication Skills Average: 9.4 10.0 Professionalism Average: 9.8 10.0 Responsiveness Average: 9.7 10.0 Execution Ability Average: 9.5 9.8 Expertise of Team Average: 9.5 9.8 [Expand/Collapse Chat Metrics | Managed Live Chat](#) #6 [![Chat Metrics | Managed Live Chat](https://images.g2crowd.com/uploads/product/hd_favicon/d088e37acd3e73de2d5d5768c3433a7c/chat-metrics-managed-live-chat.svg)](/products/chat-metrics-managed-live-chat/reviews) [Chat Metrics | Managed Live Chat](/products/chat-metrics-managed-live-chat/reviews "Chat Metrics | Managed Live Chat") 79 [Expand/Collapse Chat Metrics | Managed Live Chat](#) Overall Satisfaction Score 79 Top Industries of Reviewers: Computer Software 33% Health, Wellness and Fitness 22% E-Learning 22% Nanotechnology 22% Ratings from Reviews (out of 10): Ease of Doing Business With Average: 9.8 9.6 Communication Skills Average: 9.4 9.5 Professionalism Average: 9.8 9.7 Responsiveness Average: 9.7 9.6 Execution Ability Average: 9.5 9.7 Expertise of Team Average: 9.5 9.3 [Expand/Collapse Helpware](#) #7 [![Helpware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_52c6008c18cc6d8c0d242248f3a75784/helpware.jpg)](/products/helpware/reviews) [Helpware](/products/helpware/reviews "Helpware") 78 [Expand/Collapse Helpware](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Information Technology and Services 38% Computer Software 25% Retail 25% Consumer Goods 13% Ratings from Reviews (out of 10): Ease of Doing Business With Average: 9.8 9.6 Communication Skills Average: 9.4 9.6 Professionalism Average: 9.8 9.6 Responsiveness Average: 9.7 9.6 Execution Ability Average: 9.5 9.0 Expertise of Team Average: 9.5 9.5