[ Smith.a... Reviews ](https://www.g2.com/products/smith-ai-live-chat/reviews) [ Smith.a... Reviews ](https://www.g2.com/products/smith-ai-live-chat/reviews) # Smith.ai Live Chat Pricing Overview [Editedit](https://my.g2.com/smith-ai-live-chat/pricings) ## Smith.ai Live Chat Pricing Key Insights Last updated on Apr 09, 2026 * * * Smith.ai Live Chat offers **5 pricing editions** , starting at **$140**. Smith.ai Live Chat pricing tiers are designed to support different usage levels and team sizes. Smith.ai Live Chat does not offer a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Smith.ai Live Chat pricing table below to figure out the best fit for your needs. * * * Starter Plan - 20 Chats — $140 / Per Month Basic Plan - 50 Chats — $300 / Per Month Pro Plan - 120 Chats — $600 / Per Month A La Carte - $10 Per Live Staffed Chat — Pay As You Go / Per Month Custom Plans Available — Contact Us / Per Month Rated 4.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. A La Carte - $10 Per Live Staffed Chat Pay As You Go Per Month Pay only $10 per live staffed chat. Pay as you go. - Unlimited smart Q&A and lead-qualification - Real-time English-Spanish translation - Chats answered live 24 hours/day, 7 days/week, backed up by powerful AI chatbot - Email & phone support included Show More Starter Plan - 20 Chats $140.00 Per Month Friendly, professional chat agents answer chats on your website and via SMS text messages. $7/chat price after 20-chat monthly minimum. - Unlimited smart Q&A and lead-qualification - Real-time English-Spanish translation - Chats answered live 24 hours/day, 7 days/week, backed up by powerful AI chatbot - Email & phone support included - Free spam chat blocking Show More Basic Plan - 50 Chats $300.00 Per Month Friendly, professional chat agents answer chats on your website and via SMS text messages. $6/chat price after 50-chat monthly minimum. - Unlimited smart Q&A and lead-qualification - Real-time English-Spanish translation - Chats answered live 24 hours/day, 7 days/week, backed up by powerful AI chatbot - Email & phone support included - Free spam chat blocking Show More Pro Plan - 120 Chats $600.00 Per Month Friendly, professional chat agents answer chats on your website and via SMS text messages. $5/chat price, with a 120-chat monthly minimum. - Unlimited smart Q&A and lead-qualification - Real-time English-Spanish translation - Chats answered live 24 hours/day, 7 days/week, backed up by powerful AI chatbot - Email & phone support included - Free spam chat blocking Show More Custom Plans Available Contact Us Per Month Friendly, professional chat agents answer chats on your website and via SMS text messages. - Unlimited smart Q&A and lead-qualification - Real-time English-Spanish translation - Chats answered live 24 hours/day, 7 days/week, backed up by powerful AI chatbot on weekends - Email & phone support included - Free spam chat blocking Show More Starting Price: $140 per month Pricing Details: $6-10 per relevant chat, depending on chat volume (spam chats blocked for free) No setup fees with paid plans; white-glove setup and installation included. No annual contract; adjust month-to-month based on your business needs. Pricing information for Smith.ai Live Chat is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Smith.ai Live Chat must be conducted with the seller. With Smith.ai Live Chat, you are only billed for "relevant" chats. What that means — the friendly version — is - Any real client or business associate, new or existing, conveying intent in the chat. To be specific, here's how we determine relevance: - Any chat in which we successfully gather a name and email address and - We determine the chat is not: Spam, Sales, Wrong Chat, Incomplete, a "Test" Chat, and - We determine the intent of the chat Unanswered conversations are not considered "relevant" and are not charged. Pricing information was last updated on October 09, 2024 Show More ## Top-Rated Alternatives [ ![Ruby Receptionists](https://images.g2crowd.com/uploads/product/hd_favicon/d0adad7ac0eee88720968159ff3f2497/ruby-receptionists.svg "Ruby Receptionists") Ruby Receptionists 3.8/5(12) ](https://www.g2.com/products/ruby-receptionists/reviews) [ ![Chat Metrics | Managed Live Chat](https://images.g2crowd.com/uploads/product/hd_favicon/d088e37acd3e73de2d5d5768c3433a7c/chat-metrics-managed-live-chat.svg "Chat Metrics | Managed Live Chat") Chat Metrics | Managed Live Chat 4.8/5(21) ](https://www.g2.com/products/chat-metrics-managed-live-chat/reviews) [ ![Peak Support](https://images.g2crowd.com/uploads/product/hd_favicon/038840e9babca43e526ea578aae60e4a/peak-support.svg "Peak Support") Peak Support 4.8/5(39) ](https://www.g2.com/products/peak-support/reviews) [ View All Alternatives ](https://www.g2.com/products/smith-ai-live-chat/competitors/alternatives) ## Smith.ai Live Chat Alternatives Pricing The following is a quick overview of editions offered by other [Managed Live Chat Providers](https://www.g2.com/categories/managed-live-chat) | Product | Price | Features | | --- | --- | --- | | ![Ruby Receptionists](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4edd44a2b5dbc6152cb2e57d00edbec6/ruby-receptionists.png)[Ruby Receptionists](https://www.g2.com/products/ruby-receptionists/reviews) 50 Minutes | $250.00Per Month | All plans include: 24/7 Live Answering Lead Capture Appointment Scheduling HIPAA-Compliant Messaging Bilingual Spanish Support AI-Powered Tools | | ![Chat Metrics | Managed Live Chat](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d604e2a00d6e801bcbefd1e1dc41778c/chat-metrics-managed-live-chat.jpg)[Chat Metrics | Managed Live Chat](https://www.g2.com/products/chat-metrics-managed-live-chat/reviews) Entry Level Pricing from | Starting at $175.00Per Month | T | | ![Melu Managed Messaging](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7d6031c8bdb270eab4a8b50a6e710408/melu-managed-messaging.png)[Melu Managed Messaging](https://www.g2.com/products/melu-managed-messaging/reviews) Standard (US) | Starting at $339.00Per Month | 24/7 coverage. Up to 50 raised conversations handled per month. Bespoke pricing for more than 50. Free 14-day no-obligation trial All chats answered within 15 seconds Everything is set-up for you within 48 hours Rolling monthly contract - cancel any time Simple code install or WordPress plugin UK & Asia based human operators - all English-speaking | Various alternatives pricing & plans Pricing information for the above various Smith.ai Live Chat alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. 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