Smith.ai Live Chat Pricing Overview

A La Carte - $10 Per Live Staffed Chat

Pay As You Go

Per Month

Pay only $10 per live staffed chat. Pay as you go.

Starter Plan - 20 Chats

$140.00

Per Month

Friendly, professional chat agents answer chats on your website and via SMS text messages. $7/chat price after 20-chat monthly minimum.

Basic Plan - 50 Chats

$300.00

Per Month

Friendly, professional chat agents answer chats on your website and via SMS text messages. $6/chat price after 50-chat monthly minimum.

Pro Plan - 120 Chats

$600.00

Per Month

Friendly, professional chat agents answer chats on your website and via SMS text messages. $5/chat price, with a 120-chat monthly minimum.

Custom Plans Available

Per Month

Friendly, professional chat agents answer chats on your website and via SMS text messages.

Starting Price: $140 per month

Pricing Details: $6-10 per relevant chat, depending on chat volume (spam chats blocked for free)

No setup fees with paid plans; white-glove setup and installation included.

No annual contract; adjust month-to-month based on your business needs.

Smith.ai Live Chat has 5 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Smith.ai Live Chat is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Smith.ai Live Chat must be conducted with the seller.

With Smith.ai Live Chat, you are only billed for "relevant" chats. What that means — the friendly version — is

- Any real client or business associate, new or existing, conveying intent in the chat.

To be specific, here's how we determine relevance:

- Any chat in which we successfully gather a name and email address and
- We determine the chat is not: Spam, Sales, Wrong Chat, Incomplete, a "Test" Chat, and
- We determine the intent of the chat

Unanswered conversations are not considered "relevant" and are not charged.

Pricing information was last updated on October 09, 2024

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Smith.ai Live Chat Alternatives Pricing

The following is a quick overview of editions offered by other Managed Live Chat Providers

Chat Metrics \| Managed Live Chat Entry Level Pricing from	Starting at $175.00Per Month	T
Melu Managed Live Chat Standard (UK)	Starting at £155.00Per Month	8am to 10pm coverage 7 days a week. Up to 50 chats handled per month. 24/7 coverage can be added for an additional £50 per month. All prices excluding UK VAT. Optional 24/7 coverage (8am to 10pm local time 7 days a week as standard) UK & USA based operators - all native English-speaking All chats answered within 15 seconds Everything is set-up for you within 24 hours (most clients go live same day) Rolling monthly contract - cancel any time Simple code install or WordPress plugin Show More
Connext Customer Service Rep	Starting at $1,800.001 Full Time Dedicated Staff Per Month	Custom recruiting Office Space Employer of Record and IT Management Support Retention Management Top 1% talent Show More

Various alternatives pricing & plans

Pricing information for the above various Smith.ai Live Chat alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.