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Best Enterprise Incident Response Software

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Incident Response category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Incident Response to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Incident Response category.

In addition to qualifying for inclusion in the Incident Response Software category, to qualify for inclusion in the Enterprise Business Incident Response Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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19 Listings in Enterprise Incident Response Software Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    39
    Ease of Use
    38
    Monitoring
    35
    Analytics
    32
    Features
    31
    Cons
    Learning Curve
    31
    Learning Difficulty
    22
    Expensive
    21
    Complex Configuration
    18
    Complexity
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    7.7
    Threat Intelligence
    Average: 8.7
    8.7
    Quality of Support
    Average: 8.9
    8.2
    Database Management
    Average: 8.4
    8.5
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Year Founded
    2005
    HQ Location
    Boston, MA
    Twitter
    @Dynatrace
    18,643 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,800 employees on LinkedIn®
    Ownership
    NYSE: DT
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
39
Ease of Use
38
Monitoring
35
Analytics
32
Features
31
Cons
Learning Curve
31
Learning Difficulty
22
Expensive
21
Complex Configuration
18
Complexity
15
Dynatrace features and usability ratings that predict user satisfaction
7.7
Threat Intelligence
Average: 8.7
8.7
Quality of Support
Average: 8.9
8.2
Database Management
Average: 8.4
8.5
Incident Logs
Average: 8.8
Seller Details
Seller
Dynatrace
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Dynatrace
18,643 Twitter followers
LinkedIn® Page
www.linkedin.com
5,800 employees on LinkedIn®
Ownership
NYSE: DT
(691)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Incident Response software
View top Consulting Services for Datadog
Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    141
    Monitoring
    140
    Real-time Monitoring
    118
    Features
    91
    Analytics
    85
    Cons
    Expensive
    90
    Learning Curve
    71
    Pricing Issues
    69
    Cost
    63
    Learning Difficulty
    55
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    7.9
    Threat Intelligence
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.9
    8.4
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    50,862 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,625 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 34% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
141
Monitoring
140
Real-time Monitoring
118
Features
91
Analytics
85
Cons
Expensive
90
Learning Curve
71
Pricing Issues
69
Cost
63
Learning Difficulty
55
Datadog features and usability ratings that predict user satisfaction
7.9
Threat Intelligence
Average: 8.7
8.3
Quality of Support
Average: 8.9
8.4
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.8
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
50,862 Twitter followers
LinkedIn® Page
www.linkedin.com
10,625 employees on LinkedIn®
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(551)4.5 out of 5
2nd Easiest To Use in Incident Response software
View top Consulting Services for KnowBe4 PhishER/PhishER Plus
Entry Level Price:$0.75
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PhishER Plus is a FedRAMP Moderate certified, lightweight Incident Response and Security Orchestration, Automation, and Response (SOAR) product designed to help organizations manage email threats that

    Users
    • IT Manager
    • Director of IT
    Industries
    • Financial Services
    • Primary/Secondary Education
    Market Segment
    • 75% Mid-Market
    • 13% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • KnowBe4 PhishER/PhishER Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Phishing Prevention
    54
    Email Security
    37
    Automation
    27
    Ease of Use
    25
    Security
    21
    Cons
    Ineffective Email Security
    12
    Email Management
    10
    Difficult Setup
    8
    False Positives
    8
    Setup Difficulty
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KnowBe4 PhishER/PhishER Plus features and usability ratings that predict user satisfaction
    8.5
    Threat Intelligence
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.9
    7.9
    Database Management
    Average: 8.4
    8.4
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Clearwater, FL
    Twitter
    @KnowBe4
    16,201 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,387 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PhishER Plus is a FedRAMP Moderate certified, lightweight Incident Response and Security Orchestration, Automation, and Response (SOAR) product designed to help organizations manage email threats that

Users
  • IT Manager
  • Director of IT
Industries
  • Financial Services
  • Primary/Secondary Education
Market Segment
  • 75% Mid-Market
  • 13% Enterprise
KnowBe4 PhishER/PhishER Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Phishing Prevention
54
Email Security
37
Automation
27
Ease of Use
25
Security
21
Cons
Ineffective Email Security
12
Email Management
10
Difficult Setup
8
False Positives
8
Setup Difficulty
8
KnowBe4 PhishER/PhishER Plus features and usability ratings that predict user satisfaction
8.5
Threat Intelligence
Average: 8.7
9.2
Quality of Support
Average: 8.9
7.9
Database Management
Average: 8.4
8.4
Incident Logs
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Clearwater, FL
Twitter
@KnowBe4
16,201 Twitter followers
LinkedIn® Page
www.linkedin.com
2,387 employees on LinkedIn®
(180)4.3 out of 5
Optimized for quick response
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks —w

    Users
    No information available
    Industries
    • Financial Services
    • Security and Investigations
    Market Segment
    • 47% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Resolver Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Customization
    40
    Customer Support
    39
    Customizability
    37
    Features
    36
    Cons
    Complexity
    30
    Improvement Needed
    24
    Limited Features
    21
    Limitations
    19
    Limited Functionality
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Resolver features and usability ratings that predict user satisfaction
    5.9
    Threat Intelligence
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.9
    8.1
    Database Management
    Average: 8.4
    8.3
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Resolver
    Company Website
    HQ Location
    Toronto, Canada
    Twitter
    @Resolver
    4,979 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    727 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks —w

Users
No information available
Industries
  • Financial Services
  • Security and Investigations
Market Segment
  • 47% Enterprise
  • 38% Mid-Market
Resolver Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Customization
40
Customer Support
39
Customizability
37
Features
36
Cons
Complexity
30
Improvement Needed
24
Limited Features
21
Limitations
19
Limited Functionality
18
Resolver features and usability ratings that predict user satisfaction
5.9
Threat Intelligence
Average: 8.7
8.9
Quality of Support
Average: 8.9
8.1
Database Management
Average: 8.4
8.3
Incident Logs
Average: 8.8
Seller Details
Seller
Resolver
Company Website
HQ Location
Toronto, Canada
Twitter
@Resolver
4,979 Twitter followers
LinkedIn® Page
www.linkedin.com
727 employees on LinkedIn®
(257)4.8 out of 5
4th Easiest To Use in Incident Response software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workfl

    Users
    • Security Engineer
    • Security Analyst
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 42% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Automation
    58
    Customer Support
    39
    Features
    31
    Time-saving
    27
    Cons
    Learning Curve
    15
    Missing Features
    15
    Lack of Features
    12
    Complexity
    9
    Difficult Learning
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tines features and usability ratings that predict user satisfaction
    8.5
    Threat Intelligence
    Average: 8.7
    9.8
    Quality of Support
    Average: 8.9
    8.3
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tines
    Company Website
    Year Founded
    2018
    HQ Location
    Dublin, IE
    LinkedIn® Page
    www.linkedin.com
    538 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workfl

Users
  • Security Engineer
  • Security Analyst
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 42% Enterprise
  • 38% Mid-Market
Tines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Automation
58
Customer Support
39
Features
31
Time-saving
27
Cons
Learning Curve
15
Missing Features
15
Lack of Features
12
Complexity
9
Difficult Learning
9
Tines features and usability ratings that predict user satisfaction
8.5
Threat Intelligence
Average: 8.7
9.8
Quality of Support
Average: 8.9
8.3
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.8
Seller Details
Seller
Tines
Company Website
Year Founded
2018
HQ Location
Dublin, IE
LinkedIn® Page
www.linkedin.com
538 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplify and automate threat and vulnerability management and incident response while reducing risks to your organization. ServiceNow Security Operations powered by AI Agents helps security teams scal

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 56% Enterprise
    • 19% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ServiceNow Security Operations Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integration Capabilities
    11
    Integration Support
    10
    Ease of Use
    9
    Integrations
    8
    Incident Management
    7
    Cons
    Difficult Setup
    4
    Integration Issues
    4
    Licensing Issues
    3
    Complexity
    2
    Difficult Customization
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ServiceNow Security Operations features and usability ratings that predict user satisfaction
    8.8
    Threat Intelligence
    Average: 8.7
    9.0
    Quality of Support
    Average: 8.9
    8.8
    Database Management
    Average: 8.4
    9.0
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    Twitter
    @servicenow
    53,570 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31,344 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplify and automate threat and vulnerability management and incident response while reducing risks to your organization. ServiceNow Security Operations powered by AI Agents helps security teams scal

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 56% Enterprise
  • 19% Small-Business
ServiceNow Security Operations Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integration Capabilities
11
Integration Support
10
Ease of Use
9
Integrations
8
Incident Management
7
Cons
Difficult Setup
4
Integration Issues
4
Licensing Issues
3
Complexity
2
Difficult Customization
2
ServiceNow Security Operations features and usability ratings that predict user satisfaction
8.8
Threat Intelligence
Average: 8.7
9.0
Quality of Support
Average: 8.9
8.8
Database Management
Average: 8.4
9.0
Incident Logs
Average: 8.8
Seller Details
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
Twitter
@servicenow
53,570 Twitter followers
LinkedIn® Page
www.linkedin.com
31,344 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Product Description: Palo Alto Networks' Cortex XSIAM is an AI-driven security operations platform designed to transform traditional Security Operations Centers by integrating and automating key func

    Users
    • Cyber Security Analyst
    • SOC Analyst
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 50% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Palo Alto Cortex XSIAM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Threat Detection
    37
    Integrations
    28
    Cybersecurity
    26
    Features
    26
    Cons
    Expensive
    27
    Difficult Learning
    17
    Integration Issues
    15
    Complexity
    13
    UX Improvement
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Palo Alto Cortex XSIAM features and usability ratings that predict user satisfaction
    8.4
    Threat Intelligence
    Average: 8.7
    8.2
    Quality of Support
    Average: 8.9
    8.2
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Santa Clara, CA
    Twitter
    @PaloAltoNtwks
    128,150 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,396 employees on LinkedIn®
    Ownership
    NYSE: PANW
Product Description
How are these determined?Information
This description is provided by the seller.

Product Description: Palo Alto Networks' Cortex XSIAM is an AI-driven security operations platform designed to transform traditional Security Operations Centers by integrating and automating key func

Users
  • Cyber Security Analyst
  • SOC Analyst
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 50% Enterprise
  • 29% Mid-Market
Palo Alto Cortex XSIAM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Threat Detection
37
Integrations
28
Cybersecurity
26
Features
26
Cons
Expensive
27
Difficult Learning
17
Integration Issues
15
Complexity
13
UX Improvement
12
Palo Alto Cortex XSIAM features and usability ratings that predict user satisfaction
8.4
Threat Intelligence
Average: 8.7
8.2
Quality of Support
Average: 8.9
8.2
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.8
Seller Details
Year Founded
2005
HQ Location
Santa Clara, CA
Twitter
@PaloAltoNtwks
128,150 Twitter followers
LinkedIn® Page
www.linkedin.com
18,396 employees on LinkedIn®
Ownership
NYSE: PANW
(247)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Incident Response software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs

    Users
    • SOC Analyst
    • Technical Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 58% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cynet Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Features
    53
    Security
    50
    Threat Detection
    50
    Cybersecurity
    38
    Cons
    UX Improvement
    17
    Limited Features
    16
    Missing Features
    16
    Slow Performance
    15
    Poor Reporting
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cynet features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    9.3
    Quality of Support
    Average: 8.9
    9.0
    Database Management
    Average: 8.4
    9.1
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cynet
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @Cynet360
    1,129 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    329 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs

Users
  • SOC Analyst
  • Technical Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 58% Mid-Market
  • 30% Small-Business
Cynet Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Features
53
Security
50
Threat Detection
50
Cybersecurity
38
Cons
UX Improvement
17
Limited Features
16
Missing Features
16
Slow Performance
15
Poor Reporting
13
Cynet features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
9.3
Quality of Support
Average: 8.9
9.0
Database Management
Average: 8.4
9.1
Incident Logs
Average: 8.8
Seller Details
Seller
Cynet
Company Website
Year Founded
2014
HQ Location
Boston, MA
Twitter
@Cynet360
1,129 Twitter followers
LinkedIn® Page
www.linkedin.com
329 employees on LinkedIn®
(383)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Incident Response software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sumo Logic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Log Management
    42
    Features
    35
    Real-time Monitoring
    35
    Easy Integrations
    32
    Cons
    Difficult Learning
    21
    Learning Curve
    20
    Learning Difficulty
    19
    Slow Performance
    18
    Expensive
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sumo Logic features and usability ratings that predict user satisfaction
    7.7
    Threat Intelligence
    Average: 8.7
    8.6
    Quality of Support
    Average: 8.9
    8.0
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Redwood City, CA
    Twitter
    @SumoLogic
    6,507 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    808 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 37% Enterprise
Sumo Logic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Log Management
42
Features
35
Real-time Monitoring
35
Easy Integrations
32
Cons
Difficult Learning
21
Learning Curve
20
Learning Difficulty
19
Slow Performance
18
Expensive
15
Sumo Logic features and usability ratings that predict user satisfaction
7.7
Threat Intelligence
Average: 8.7
8.6
Quality of Support
Average: 8.9
8.0
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@SumoLogic
6,507 Twitter followers
LinkedIn® Page
www.linkedin.com
808 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing ea

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 66% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InsightIDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Information Accuracy
    1
    Investigation
    1
    Response Time
    1
    Security Investigation
    1
    Threat Detection
    1
    Cons
    Alerting Issues
    1
    Alert Management
    1
    Difficult Customization
    1
    Difficult Setup
    1
    Ineffective Alerts
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InsightIDR features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.9
    8.7
    Database Management
    Average: 8.4
    9.1
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rapid7
    Year Founded
    2000
    HQ Location
    Boston, MA
    Twitter
    @rapid7
    123,729 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,249 employees on LinkedIn®
    Ownership
    NASDAQ:RPD
Product Description
How are these determined?Information
This description is provided by the seller.

Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing ea

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 66% Mid-Market
  • 32% Enterprise
InsightIDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Information Accuracy
1
Investigation
1
Response Time
1
Security Investigation
1
Threat Detection
1
Cons
Alerting Issues
1
Alert Management
1
Difficult Customization
1
Difficult Setup
1
Ineffective Alerts
1
InsightIDR features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
8.9
Quality of Support
Average: 8.9
8.7
Database Management
Average: 8.4
9.1
Incident Logs
Average: 8.8
Seller Details
Seller
Rapid7
Year Founded
2000
HQ Location
Boston, MA
Twitter
@rapid7
123,729 Twitter followers
LinkedIn® Page
www.linkedin.com
3,249 employees on LinkedIn®
Ownership
NASDAQ:RPD
(461)4.4 out of 5
Optimized for quick response
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    116
    Monitoring
    95
    Real-time Monitoring
    89
    Monitoring Capabilities
    79
    Easy Setup
    53
    Cons
    Expensive
    39
    User Interface Issues
    35
    Pricing Issues
    30
    Learning Curve
    29
    Difficult Learning
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Instana features and usability ratings that predict user satisfaction
    8.6
    Threat Intelligence
    Average: 8.7
    8.6
    Quality of Support
    Average: 8.9
    8.6
    Database Management
    Average: 8.4
    9.0
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Mid-Market
  • 37% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
116
Monitoring
95
Real-time Monitoring
89
Monitoring Capabilities
79
Easy Setup
53
Cons
Expensive
39
User Interface Issues
35
Pricing Issues
30
Learning Curve
29
Difficult Learning
28
IBM Instana features and usability ratings that predict user satisfaction
8.6
Threat Intelligence
Average: 8.7
8.6
Quality of Support
Average: 8.9
8.6
Database Management
Average: 8.4
9.0
Incident Logs
Average: 8.8
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,081 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Proofpoint Threat Response Auto-Pull (TRAP) enables messaging and security administrators the ability to automatically retract threats delivered to employee inboxes and emails that turn malicious afte

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Proofpoint Threat Response Auto-Pull features and usability ratings that predict user satisfaction
    8.3
    Threat Intelligence
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.9
    7.4
    Database Management
    Average: 8.4
    8.6
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Sunnyvale, CA
    Twitter
    @proofpoint
    31,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,020 employees on LinkedIn®
    Ownership
    NASDAQ: PFPT
Product Description
How are these determined?Information
This description is provided by the seller.

Proofpoint Threat Response Auto-Pull (TRAP) enables messaging and security administrators the ability to automatically retract threats delivered to employee inboxes and emails that turn malicious afte

Users
No information available
Industries
No information available
Market Segment
  • 63% Enterprise
  • 33% Mid-Market
Proofpoint Threat Response Auto-Pull features and usability ratings that predict user satisfaction
8.3
Threat Intelligence
Average: 8.7
8.9
Quality of Support
Average: 8.9
7.4
Database Management
Average: 8.4
8.6
Incident Logs
Average: 8.8
Seller Details
Year Founded
2002
HQ Location
Sunnyvale, CA
Twitter
@proofpoint
31,097 Twitter followers
LinkedIn® Page
www.linkedin.com
5,020 employees on LinkedIn®
Ownership
NASDAQ: PFPT
(151)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Incident Response software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Torq is transforming cybersecurity with its AI-first enterprise-grade hyperautomation platform. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and pre

    Users
    • Security Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 50% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Torq Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Security
    60
    Automation
    59
    Features
    55
    Threat Detection
    40
    Cons
    Difficult Learning
    17
    Learning Curve
    16
    Missing Features
    10
    Improvement Needed
    8
    Poor Interface Design
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Torq features and usability ratings that predict user satisfaction
    8.9
    Threat Intelligence
    Average: 8.7
    9.6
    Quality of Support
    Average: 8.9
    7.9
    Database Management
    Average: 8.4
    8.0
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    torq
    Company Website
    Year Founded
    2020
    HQ Location
    New York, US
    Twitter
    @torq_io
    1,918 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    393 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Torq is transforming cybersecurity with its AI-first enterprise-grade hyperautomation platform. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and pre

Users
  • Security Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 50% Mid-Market
  • 28% Small-Business
Torq Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Security
60
Automation
59
Features
55
Threat Detection
40
Cons
Difficult Learning
17
Learning Curve
16
Missing Features
10
Improvement Needed
8
Poor Interface Design
8
Torq features and usability ratings that predict user satisfaction
8.9
Threat Intelligence
Average: 8.7
9.6
Quality of Support
Average: 8.9
7.9
Database Management
Average: 8.4
8.0
Incident Logs
Average: 8.8
Seller Details
Seller
torq
Company Website
Year Founded
2020
HQ Location
New York, US
Twitter
@torq_io
1,918 Twitter followers
LinkedIn® Page
www.linkedin.com
393 employees on LinkedIn®
(130)4.3 out of 5
12th Easiest To Use in Incident Response software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CYREBRO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    13
    Alerts
    8
    Alerting System
    7
    Dashboard Usability
    7
    Cons
    Communication Issues
    6
    Poor Customer Support
    5
    Update Issues
    5
    Ineffective Alerts
    4
    Inefficient Alert System
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CYREBRO features and usability ratings that predict user satisfaction
    8.6
    Threat Intelligence
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.9
    8.0
    Database Management
    Average: 8.4
    8.6
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CYREBRO
    Year Founded
    2013
    HQ Location
    Tel Aviv, IL
    Twitter
    @CYREBRO_IO
    315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    99 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 25% Small-Business
CYREBRO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
13
Alerts
8
Alerting System
7
Dashboard Usability
7
Cons
Communication Issues
6
Poor Customer Support
5
Update Issues
5
Ineffective Alerts
4
Inefficient Alert System
4
CYREBRO features and usability ratings that predict user satisfaction
8.6
Threat Intelligence
Average: 8.7
8.3
Quality of Support
Average: 8.9
8.0
Database Management
Average: 8.4
8.6
Incident Logs
Average: 8.8
Seller Details
Seller
CYREBRO
Year Founded
2013
HQ Location
Tel Aviv, IL
Twitter
@CYREBRO_IO
315 Twitter followers
LinkedIn® Page
www.linkedin.com
99 employees on LinkedIn®
(47)4.6 out of 5
15th Easiest To Use in Incident Response software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Resolve is creating the future of agentic automation and orchestration for IT teams to drive resilience, agility, and innovation across the business. The Resolve platform gives IT and network opera

    Users
    No information available
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 55% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Resolve Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Efficiency
    2
    Productivity Improvement
    2
    Customer Engagement
    1
    Ease of Use
    1
    Cons
    Learning Curve
    2
    Complex Usability
    1
    Dependency Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Resolve features and usability ratings that predict user satisfaction
    9.0
    Threat Intelligence
    Average: 8.7
    9.3
    Quality of Support
    Average: 8.9
    8.9
    Database Management
    Average: 8.4
    6.7
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Resolve
    Year Founded
    2014
    HQ Location
    Campbell, California
    LinkedIn® Page
    www.linkedin.com
    138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Resolve is creating the future of agentic automation and orchestration for IT teams to drive resilience, agility, and innovation across the business. The Resolve platform gives IT and network opera

Users
No information available
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 55% Enterprise
  • 34% Mid-Market
Resolve Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Efficiency
2
Productivity Improvement
2
Customer Engagement
1
Ease of Use
1
Cons
Learning Curve
2
Complex Usability
1
Dependency Issues
1
Resolve features and usability ratings that predict user satisfaction
9.0
Threat Intelligence
Average: 8.7
9.3
Quality of Support
Average: 8.9
8.9
Database Management
Average: 8.4
6.7
Incident Logs
Average: 8.8
Seller Details
Seller
Resolve
Year Founded
2014
HQ Location
Campbell, California
LinkedIn® Page
www.linkedin.com
138 employees on LinkedIn®