The Top 20 Easiest To Use Incident Response Software

See the top Incident Response Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Tines

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

24%

Mid Market

39%

Enterprise

37%

CrowdStrike Falcon Endpoint Protection Platform

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

12%

Mid Market

44%

Enterprise

45%

Torq AI SOC Platform

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.6

Ease of Use

Average: 9.0

9.8

Meets Requirements

Average: 9.1

9.9

Customer Segment Breakdown

Small Business

29%

Mid Market

50%

Enterprise

21%

KnowBe4 PhishER/PhishER Plus

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

12%

Mid Market

75%

Enterprise

13%

Cynet

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.6

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

30%

Mid Market

58%

Enterprise

12%

Barracuda Incident Response

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.0

10.0

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

25%

Mid Market

50%

Enterprise

25%

SentinelOne Singularity Endpoint

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.7

Ease of Use

Average: 9.0

8.5

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

18%

Mid Market

46%

Enterprise

37%

SIRP

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

10.0

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

41%

Mid Market

37%

Enterprise

22%

Pondurance

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

Mid Market

69%

Enterprise

23%

#10

SpinOne

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

41%

Mid Market

52%

Enterprise

#11

TheHive

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

12%

Mid Market

35%

Enterprise

53%

#12

Sumo Logic

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.7

Ease of Use

Average: 9.0

8.2

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

15%

Mid Market

48%

Enterprise

37%

#13

Proofpoint Threat Response

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.8

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

22%

Mid Market

56%

Enterprise

22%

#14

LevelBlue USM Anywhere

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

20%

Mid Market

62%

Enterprise

18%

#15

Proofpoint Threat Response Auto-Pull

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.7

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

Mid Market

33%

Enterprise

63%

#16

Tanium

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

7.5

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

16%

Mid Market

33%

Enterprise

51%

#17

Blumira Automated Detection & Response

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

38%

Mid Market

52%

Enterprise

10%

#18

CYREBRO

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.1

8.2

Customer Segment Breakdown

Small Business

25%

Mid Market

64%

Enterprise

12%

#19

Wazuh

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.1

8.4

Customer Segment Breakdown

Small Business

49%

Mid Market

38%

Enterprise

13%

#20

IBM QRadar SIEM

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

19%

Mid Market

29%

Enterprise

53%