Best Incident Response Software for Medium-Sized Businesses

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Incident Response category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Incident Response to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Incident Response category.

In addition to qualifying for inclusion in the Incident Response Software category, to qualify for inclusion in the Medium-Sized Business Incident Response Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

1 filter applied
Clear All
23 Listings in Incident Response Available
(551)4.5 out of 5
2nd Easiest To Use in Incident Response software
View top Consulting Services for KnowBe4 PhishER/PhishER Plus
Entry Level Price:$0.75
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PhishER Plus is a FedRAMP Moderate certified, lightweight Incident Response and Security Orchestration, Automation, and Response (SOAR) product designed to help organizations manage email threats that

    Users
    • IT Manager
    • Director of IT
    Industries
    • Financial Services
    • Primary/Secondary Education
    Market Segment
    • 75% Mid-Market
    • 13% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • KnowBe4 PhishER/PhishER Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Phishing Prevention
    50
    Email Security
    29
    Automation
    24
    Security
    22
    Ease of Use
    20
    Cons
    False Positives
    9
    Ineffective Email Security
    8
    Email Management
    7
    Learning Curve
    7
    Setup Difficulty
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KnowBe4 PhishER/PhishER Plus features and usability ratings that predict user satisfaction
    8.5
    Threat Intelligence
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.9
    7.9
    Database Management
    Average: 8.4
    8.4
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Clearwater, FL
    Twitter
    @KnowBe4
    16,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,387 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PhishER Plus is a FedRAMP Moderate certified, lightweight Incident Response and Security Orchestration, Automation, and Response (SOAR) product designed to help organizations manage email threats that

Users
  • IT Manager
  • Director of IT
Industries
  • Financial Services
  • Primary/Secondary Education
Market Segment
  • 75% Mid-Market
  • 13% Enterprise
KnowBe4 PhishER/PhishER Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Phishing Prevention
50
Email Security
29
Automation
24
Security
22
Ease of Use
20
Cons
False Positives
9
Ineffective Email Security
8
Email Management
7
Learning Curve
7
Setup Difficulty
7
KnowBe4 PhishER/PhishER Plus features and usability ratings that predict user satisfaction
8.5
Threat Intelligence
Average: 8.7
9.2
Quality of Support
Average: 8.9
7.9
Database Management
Average: 8.4
8.4
Incident Logs
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Clearwater, FL
Twitter
@KnowBe4
16,190 Twitter followers
LinkedIn® Page
www.linkedin.com
2,387 employees on LinkedIn®
(466)4.4 out of 5
Optimized for quick response
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Instana discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and upd

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    132
    Monitoring
    116
    Real-time Monitoring
    107
    Monitoring Capabilities
    99
    Easy Setup
    69
    Cons
    Expensive
    48
    Learning Curve
    40
    User Interface Issues
    40
    Pricing Issues
    39
    Difficult Learning
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Instana features and usability ratings that predict user satisfaction
    8.6
    Threat Intelligence
    Average: 8.7
    8.6
    Quality of Support
    Average: 8.9
    8.6
    Database Management
    Average: 8.4
    9.0
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,744 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Instana discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and upd

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 37% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
132
Monitoring
116
Real-time Monitoring
107
Monitoring Capabilities
99
Easy Setup
69
Cons
Expensive
48
Learning Curve
40
User Interface Issues
40
Pricing Issues
39
Difficult Learning
36
IBM Instana features and usability ratings that predict user satisfaction
8.6
Threat Intelligence
Average: 8.7
8.6
Quality of Support
Average: 8.9
8.6
Database Management
Average: 8.4
9.0
Incident Logs
Average: 8.8
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,744 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
(694)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Incident Response software
View top Consulting Services for Datadog
Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    145
    Monitoring
    144
    Real-time Monitoring
    122
    Features
    93
    Analytics
    88
    Cons
    Expensive
    92
    Learning Curve
    73
    Pricing Issues
    71
    Cost
    65
    Learning Difficulty
    56
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    7.9
    Threat Intelligence
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.9
    8.4
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    50,886 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,625 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 33% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
145
Monitoring
144
Real-time Monitoring
122
Features
93
Analytics
88
Cons
Expensive
92
Learning Curve
73
Pricing Issues
71
Cost
65
Learning Difficulty
56
Datadog features and usability ratings that predict user satisfaction
7.9
Threat Intelligence
Average: 8.7
8.3
Quality of Support
Average: 8.9
8.4
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.8
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
50,886 Twitter followers
LinkedIn® Page
www.linkedin.com
10,625 employees on LinkedIn®
(151)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Incident Response software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Torq is transforming cybersecurity with its AI-first enterprise-grade hyperautomation platform. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and pre

    Users
    • Security Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 50% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Torq Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Security
    61
    Automation
    59
    Features
    55
    Threat Detection
    41
    Cons
    Difficult Learning
    18
    Learning Curve
    17
    Missing Features
    10
    Improvement Needed
    8
    Poor Interface Design
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Torq features and usability ratings that predict user satisfaction
    8.9
    Threat Intelligence
    Average: 8.7
    9.6
    Quality of Support
    Average: 8.9
    7.9
    Database Management
    Average: 8.4
    8.0
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    torq
    Company Website
    Year Founded
    2020
    HQ Location
    New York, US
    Twitter
    @torq_io
    1,929 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    393 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Torq is transforming cybersecurity with its AI-first enterprise-grade hyperautomation platform. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and pre

Users
  • Security Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 50% Mid-Market
  • 28% Small-Business
Torq Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Security
61
Automation
59
Features
55
Threat Detection
41
Cons
Difficult Learning
18
Learning Curve
17
Missing Features
10
Improvement Needed
8
Poor Interface Design
8
Torq features and usability ratings that predict user satisfaction
8.9
Threat Intelligence
Average: 8.7
9.6
Quality of Support
Average: 8.9
7.9
Database Management
Average: 8.4
8.0
Incident Logs
Average: 8.8
Seller Details
Seller
torq
Company Website
Year Founded
2020
HQ Location
New York, US
Twitter
@torq_io
1,929 Twitter followers
LinkedIn® Page
www.linkedin.com
393 employees on LinkedIn®
(248)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Incident Response software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs

    Users
    • SOC Analyst
    • Technical Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 58% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cynet Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Features
    36
    Threat Detection
    34
    Customer Support
    32
    Security
    31
    Cons
    Limited Customization
    11
    Feature Limitations
    10
    Lack of Customization
    10
    Limited Features
    10
    Missing Features
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cynet features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    9.3
    Quality of Support
    Average: 8.9
    9.0
    Database Management
    Average: 8.4
    9.1
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cynet
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @Cynet360
    1,130 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    329 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs

Users
  • SOC Analyst
  • Technical Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 58% Mid-Market
  • 30% Small-Business
Cynet Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Features
36
Threat Detection
34
Customer Support
32
Security
31
Cons
Limited Customization
11
Feature Limitations
10
Lack of Customization
10
Limited Features
10
Missing Features
10
Cynet features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
9.3
Quality of Support
Average: 8.9
9.0
Database Management
Average: 8.4
9.1
Incident Logs
Average: 8.8
Seller Details
Seller
Cynet
Company Website
Year Founded
2014
HQ Location
Boston, MA
Twitter
@Cynet360
1,130 Twitter followers
LinkedIn® Page
www.linkedin.com
329 employees on LinkedIn®
(257)4.8 out of 5
4th Easiest To Use in Incident Response software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workfl

    Users
    • Security Engineer
    • Security Analyst
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 42% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    73
    Automation
    57
    Customer Support
    39
    Features
    31
    Time-saving
    26
    Cons
    Learning Curve
    15
    Missing Features
    15
    Lack of Features
    12
    Complexity
    9
    Difficult Learning
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tines features and usability ratings that predict user satisfaction
    8.5
    Threat Intelligence
    Average: 8.7
    9.8
    Quality of Support
    Average: 8.9
    8.3
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tines
    Company Website
    Year Founded
    2018
    HQ Location
    Dublin, IE
    LinkedIn® Page
    www.linkedin.com
    538 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workfl

Users
  • Security Engineer
  • Security Analyst
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 42% Enterprise
  • 38% Mid-Market
Tines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
73
Automation
57
Customer Support
39
Features
31
Time-saving
26
Cons
Learning Curve
15
Missing Features
15
Lack of Features
12
Complexity
9
Difficult Learning
9
Tines features and usability ratings that predict user satisfaction
8.5
Threat Intelligence
Average: 8.7
9.8
Quality of Support
Average: 8.9
8.3
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.8
Seller Details
Seller
Tines
Company Website
Year Founded
2018
HQ Location
Dublin, IE
LinkedIn® Page
www.linkedin.com
538 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    84
    Debugging
    53
    Insights
    47
    Features
    44
    Monitoring
    44
    Cons
    Learning Curve
    43
    Missing Features
    39
    Complexity
    29
    UX Improvement
    26
    Learning Difficulty
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    7.7
    Threat Intelligence
    Average: 8.7
    8.7
    Quality of Support
    Average: 8.9
    8.2
    Database Management
    Average: 8.4
    8.5
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Year Founded
    2005
    HQ Location
    Boston, MA
    Twitter
    @Dynatrace
    18,650 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,800 employees on LinkedIn®
    Ownership
    NYSE: DT
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
84
Debugging
53
Insights
47
Features
44
Monitoring
44
Cons
Learning Curve
43
Missing Features
39
Complexity
29
UX Improvement
26
Learning Difficulty
25
Dynatrace features and usability ratings that predict user satisfaction
7.7
Threat Intelligence
Average: 8.7
8.7
Quality of Support
Average: 8.9
8.2
Database Management
Average: 8.4
8.5
Incident Logs
Average: 8.8
Seller Details
Seller
Dynatrace
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Dynatrace
18,650 Twitter followers
LinkedIn® Page
www.linkedin.com
5,800 employees on LinkedIn®
Ownership
NYSE: DT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing ea

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 66% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InsightIDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Integrations
    2
    Integrations
    2
    Threat Detection
    2
    Visibility
    2
    Cons
    Limited Features
    2
    Alerting Issues
    1
    Alert Management
    1
    Difficult Customization
    1
    Difficult Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InsightIDR features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.9
    8.7
    Database Management
    Average: 8.4
    9.1
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rapid7
    Year Founded
    2000
    HQ Location
    Boston, MA
    Twitter
    @rapid7
    123,801 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,249 employees on LinkedIn®
    Ownership
    NASDAQ:RPD
Product Description
How are these determined?Information
This description is provided by the seller.

Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing ea

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 66% Mid-Market
  • 32% Enterprise
InsightIDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Integrations
2
Integrations
2
Threat Detection
2
Visibility
2
Cons
Limited Features
2
Alerting Issues
1
Alert Management
1
Difficult Customization
1
Difficult Setup
1
InsightIDR features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
8.9
Quality of Support
Average: 8.9
8.7
Database Management
Average: 8.4
9.1
Incident Logs
Average: 8.8
Seller Details
Seller
Rapid7
Year Founded
2000
HQ Location
Boston, MA
Twitter
@rapid7
123,801 Twitter followers
LinkedIn® Page
www.linkedin.com
3,249 employees on LinkedIn®
Ownership
NASDAQ:RPD
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Product Description: Palo Alto Networks' Cortex XSIAM is an AI-driven security operations platform designed to transform traditional Security Operations Centers by integrating and automating key func

    Users
    • Cyber Security Analyst
    • SOC Analyst
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 50% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Palo Alto Cortex XSIAM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Threat Detection
    37
    Integrations
    28
    Cybersecurity
    27
    Features
    27
    Cons
    Expensive
    28
    Difficult Learning
    17
    Complexity
    14
    Integration Issues
    14
    UX Improvement
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Palo Alto Cortex XSIAM features and usability ratings that predict user satisfaction
    8.4
    Threat Intelligence
    Average: 8.7
    8.2
    Quality of Support
    Average: 8.9
    8.2
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Santa Clara, CA
    Twitter
    @PaloAltoNtwks
    128,280 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,396 employees on LinkedIn®
    Ownership
    NYSE: PANW
Product Description
How are these determined?Information
This description is provided by the seller.

Product Description: Palo Alto Networks' Cortex XSIAM is an AI-driven security operations platform designed to transform traditional Security Operations Centers by integrating and automating key func

Users
  • Cyber Security Analyst
  • SOC Analyst
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 50% Enterprise
  • 29% Mid-Market
Palo Alto Cortex XSIAM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Threat Detection
37
Integrations
28
Cybersecurity
27
Features
27
Cons
Expensive
28
Difficult Learning
17
Complexity
14
Integration Issues
14
UX Improvement
12
Palo Alto Cortex XSIAM features and usability ratings that predict user satisfaction
8.4
Threat Intelligence
Average: 8.7
8.2
Quality of Support
Average: 8.9
8.2
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.8
Seller Details
Year Founded
2005
HQ Location
Santa Clara, CA
Twitter
@PaloAltoNtwks
128,280 Twitter followers
LinkedIn® Page
www.linkedin.com
18,396 employees on LinkedIn®
Ownership
NYSE: PANW
(384)4.4 out of 5
Optimized for quick response
14th Easiest To Use in Incident Response software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sumo Logic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Log Management
    46
    Features
    37
    Real-time Monitoring
    37
    Insights
    35
    Cons
    Difficult Learning
    21
    Learning Curve
    21
    Learning Difficulty
    21
    Expensive
    19
    Slow Performance
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sumo Logic features and usability ratings that predict user satisfaction
    7.7
    Threat Intelligence
    Average: 8.7
    8.5
    Quality of Support
    Average: 8.9
    8.0
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Redwood City, CA
    Twitter
    @SumoLogic
    6,500 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    808 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 37% Enterprise
Sumo Logic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Log Management
46
Features
37
Real-time Monitoring
37
Insights
35
Cons
Difficult Learning
21
Learning Curve
21
Learning Difficulty
21
Expensive
19
Slow Performance
18
Sumo Logic features and usability ratings that predict user satisfaction
7.7
Threat Intelligence
Average: 8.7
8.5
Quality of Support
Average: 8.9
8.0
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@SumoLogic
6,500 Twitter followers
LinkedIn® Page
www.linkedin.com
808 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Darktrace / NETWORK™ is the industry’s most advanced Network Detection and Response (NDR) solution. It learns what normal behavior is for your entire modern network, using Self-Learning AI to detect a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Darktrace / NETWORK Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    5
    Artificial Intelligence
    4
    Threat Detection
    4
    Customer Support
    3
    Cybersecurity
    3
    Cons
    Learning Curve
    6
    Expensive
    4
    Alert Issues
    2
    Complex Setup
    2
    False Positives
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Darktrace / NETWORK features and usability ratings that predict user satisfaction
    8.3
    Threat Intelligence
    Average: 8.7
    9.1
    Quality of Support
    Average: 8.9
    7.7
    Database Management
    Average: 8.4
    8.3
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Darktrace
    Company Website
    Year Founded
    2013
    HQ Location
    Cambridgeshire, England
    Twitter
    @Darktrace
    18,202 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,537 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Darktrace / NETWORK™ is the industry’s most advanced Network Detection and Response (NDR) solution. It learns what normal behavior is for your entire modern network, using Self-Learning AI to detect a

Users
No information available
Industries
No information available
Market Segment
  • 60% Mid-Market
  • 31% Enterprise
Darktrace / NETWORK Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
5
Artificial Intelligence
4
Threat Detection
4
Customer Support
3
Cybersecurity
3
Cons
Learning Curve
6
Expensive
4
Alert Issues
2
Complex Setup
2
False Positives
2
Darktrace / NETWORK features and usability ratings that predict user satisfaction
8.3
Threat Intelligence
Average: 8.7
9.1
Quality of Support
Average: 8.9
7.7
Database Management
Average: 8.4
8.3
Incident Logs
Average: 8.8
Seller Details
Seller
Darktrace
Company Website
Year Founded
2013
HQ Location
Cambridgeshire, England
Twitter
@Darktrace
18,202 Twitter followers
LinkedIn® Page
www.linkedin.com
2,537 employees on LinkedIn®
(122)4.8 out of 5
Optimized for quick response
7th Easiest To Use in Incident Response software
$500 Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SpinOne is an all-in-one SaaS security platform that protects your mission critical SaaS environments including Google Workplace, Microsoft 365, Salesforce, Slack – and now we've added 50+ more SaaS a

    Users
    • IT Director
    • CEO
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 50% Mid-Market
    • 41% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SpinOne is a SaaS solution that provides backup, restoration, and security services for data management.
    • Reviewers like the user-friendly interface, broad selection of options for managing workloads, reliable backup of Google Workspace data, active and archive license features, and the consolidation of multiple security tools into a single dashboard.
    • Reviewers mentioned issues such as costly per user license for large organizations, inability to do more granular data retention based on user groups, long time taken to refresh data from Google Workspace, lack of advanced backup management features, and issues with large backups during migrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SpinOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Customer Support
    32
    Backup Ease
    25
    Reliability
    22
    Backup Features
    21
    Cons
    Backup Issues
    8
    Expensive
    7
    Poor Interface Design
    7
    Pricing Issues
    5
    Lack of Backup
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SpinOne features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    9.6
    Quality of Support
    Average: 8.9
    9.3
    Database Management
    Average: 8.4
    9.4
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SpinAI
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @spintechinc
    769 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SpinOne is an all-in-one SaaS security platform that protects your mission critical SaaS environments including Google Workplace, Microsoft 365, Salesforce, Slack – and now we've added 50+ more SaaS a

Users
  • IT Director
  • CEO
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 50% Mid-Market
  • 41% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SpinOne is a SaaS solution that provides backup, restoration, and security services for data management.
  • Reviewers like the user-friendly interface, broad selection of options for managing workloads, reliable backup of Google Workspace data, active and archive license features, and the consolidation of multiple security tools into a single dashboard.
  • Reviewers mentioned issues such as costly per user license for large organizations, inability to do more granular data retention based on user groups, long time taken to refresh data from Google Workspace, lack of advanced backup management features, and issues with large backups during migrations.
SpinOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Customer Support
32
Backup Ease
25
Reliability
22
Backup Features
21
Cons
Backup Issues
8
Expensive
7
Poor Interface Design
7
Pricing Issues
5
Lack of Backup
4
SpinOne features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
9.6
Quality of Support
Average: 8.9
9.3
Database Management
Average: 8.4
9.4
Incident Logs
Average: 8.8
Seller Details
Seller
SpinAI
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@spintechinc
769 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
(130)4.3 out of 5
13th Easiest To Use in Incident Response software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CYREBRO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Customer Support
    10
    Alerting System
    7
    Alerts
    7
    Dashboard Usability
    7
    Cons
    Update Issues
    5
    Communication Issues
    4
    Poor Customer Support
    4
    Dashboard Issues
    3
    Ineffective Alerts
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CYREBRO features and usability ratings that predict user satisfaction
    8.6
    Threat Intelligence
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.9
    8.0
    Database Management
    Average: 8.4
    8.6
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CYREBRO
    Year Founded
    2013
    HQ Location
    Tel Aviv, IL
    Twitter
    @CYREBRO_IO
    315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    99 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 25% Small-Business
CYREBRO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Customer Support
10
Alerting System
7
Alerts
7
Dashboard Usability
7
Cons
Update Issues
5
Communication Issues
4
Poor Customer Support
4
Dashboard Issues
3
Ineffective Alerts
3
CYREBRO features and usability ratings that predict user satisfaction
8.6
Threat Intelligence
Average: 8.7
8.3
Quality of Support
Average: 8.9
8.0
Database Management
Average: 8.4
8.6
Incident Logs
Average: 8.8
Seller Details
Seller
CYREBRO
Year Founded
2013
HQ Location
Tel Aviv, IL
Twitter
@CYREBRO_IO
315 Twitter followers
LinkedIn® Page
www.linkedin.com
99 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OneTrust's Tech Risk & Compliance solution simplifies compliance and effectively manage risks. You can scale your resources and optimize your risk and compliance lifecycle by automating governance

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OneTrust Tech Risk & Compliance Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Automation
    10
    Compliance Management
    9
    Risk Management
    9
    Features
    7
    Cons
    Complex Implementation
    6
    Difficult Setup
    6
    Complex Setup
    5
    Learning Curve
    5
    Learning Difficulty
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OneTrust Tech Risk & Compliance features and usability ratings that predict user satisfaction
    8.8
    Threat Intelligence
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.9
    9.2
    Database Management
    Average: 8.4
    9.0
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OneTrust
    Company Website
    Year Founded
    2016
    HQ Location
    Atlanta, Georgia
    Twitter
    @OneTrust
    6,560 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OneTrust's Tech Risk & Compliance solution simplifies compliance and effectively manage risks. You can scale your resources and optimize your risk and compliance lifecycle by automating governance

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 39% Small-Business
OneTrust Tech Risk & Compliance Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Automation
10
Compliance Management
9
Risk Management
9
Features
7
Cons
Complex Implementation
6
Difficult Setup
6
Complex Setup
5
Learning Curve
5
Learning Difficulty
5
OneTrust Tech Risk & Compliance features and usability ratings that predict user satisfaction
8.8
Threat Intelligence
Average: 8.7
8.9
Quality of Support
Average: 8.9
9.2
Database Management
Average: 8.4
9.0
Incident Logs
Average: 8.8
Seller Details
Seller
OneTrust
Company Website
Year Founded
2016
HQ Location
Atlanta, Georgia
Twitter
@OneTrust
6,560 Twitter followers
LinkedIn® Page
www.linkedin.com
2,543 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rapidly deploy LogRhythm SIEM, the leading self-hosted SIEM, to secure your organization with powerful detections, synchronized threat intelligence, automated workflows, and achieve faster, more accur

    Users
    • Information Security Analyst
    • Cyber Security Analyst
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 40% Enterprise
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogRhythm SIEM features and usability ratings that predict user satisfaction
    8.7
    Threat Intelligence
    Average: 8.7
    8.5
    Quality of Support
    Average: 8.9
    8.7
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Exabeam
    Year Founded
    2013
    HQ Location
    Foster City, US
    Twitter
    @exabeam
    5,375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    819 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rapidly deploy LogRhythm SIEM, the leading self-hosted SIEM, to secure your organization with powerful detections, synchronized threat intelligence, automated workflows, and achieve faster, more accur

Users
  • Information Security Analyst
  • Cyber Security Analyst
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 40% Enterprise
  • 40% Mid-Market
LogRhythm SIEM features and usability ratings that predict user satisfaction
8.7
Threat Intelligence
Average: 8.7
8.5
Quality of Support
Average: 8.9
8.7
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.8
Seller Details
Seller
Exabeam
Year Founded
2013
HQ Location
Foster City, US
Twitter
@exabeam
5,375 Twitter followers
LinkedIn® Page
www.linkedin.com
819 employees on LinkedIn®