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Best Incident Response Software for Medium-Sized Businesses

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Incident Response category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Incident Response to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Incident Response category.

In addition to qualifying for inclusion in the Incident Response Software category, to qualify for inclusion in the Medium-Sized Business Incident Response Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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23 Listings in Incident Response Available
(547)4.5 out of 5
2nd Easiest To Use in Incident Response software
View top Consulting Services for KnowBe4 PhishER/PhishER Plus
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Entry Level Price:$0.75
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PhishER Plus is a FedRAMP Moderate certified, lightweight Incident Response and Security Orchestration, Automation, and Response (SOAR) product designed to help organizations manage email threats that

    Users
    • IT Manager
    • Director of IT
    Industries
    • Financial Services
    • Primary/Secondary Education
    Market Segment
    • 75% Mid-Market
    • 13% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • KnowBe4 PhishER/PhishER Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Phishing Prevention
    54
    Email Security
    37
    Automation
    27
    Ease of Use
    25
    Security
    21
    Cons
    Ineffective Email Security
    12
    Email Management
    10
    Difficult Setup
    8
    False Positives
    8
    Setup Difficulty
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KnowBe4 PhishER/PhishER Plus features and usability ratings that predict user satisfaction
    8.5
    Threat Intelligence
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.8
    7.9
    Database Management
    Average: 8.4
    8.4
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Clearwater, FL
    Twitter
    @KnowBe4
    16,210 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,335 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PhishER Plus is a FedRAMP Moderate certified, lightweight Incident Response and Security Orchestration, Automation, and Response (SOAR) product designed to help organizations manage email threats that

Users
  • IT Manager
  • Director of IT
Industries
  • Financial Services
  • Primary/Secondary Education
Market Segment
  • 75% Mid-Market
  • 13% Enterprise
KnowBe4 PhishER/PhishER Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Phishing Prevention
54
Email Security
37
Automation
27
Ease of Use
25
Security
21
Cons
Ineffective Email Security
12
Email Management
10
Difficult Setup
8
False Positives
8
Setup Difficulty
8
KnowBe4 PhishER/PhishER Plus features and usability ratings that predict user satisfaction
8.5
Threat Intelligence
Average: 8.7
9.2
Quality of Support
Average: 8.8
7.9
Database Management
Average: 8.4
8.4
Incident Logs
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Clearwater, FL
Twitter
@KnowBe4
16,210 Twitter followers
LinkedIn® Page
www.linkedin.com
2,335 employees on LinkedIn®
(436)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    116
    Monitoring
    95
    Real-time Monitoring
    89
    Monitoring Capabilities
    79
    Easy Setup
    53
    Cons
    Expensive
    39
    User Interface Issues
    35
    Pricing Issues
    30
    Learning Curve
    29
    Difficult Learning
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Instana features and usability ratings that predict user satisfaction
    8.3
    Threat Intelligence
    Average: 8.7
    8.6
    Quality of Support
    Average: 8.8
    8.6
    Database Management
    Average: 8.4
    8.9
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,887 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 39% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
116
Monitoring
95
Real-time Monitoring
89
Monitoring Capabilities
79
Easy Setup
53
Cons
Expensive
39
User Interface Issues
35
Pricing Issues
30
Learning Curve
29
Difficult Learning
28
IBM Instana features and usability ratings that predict user satisfaction
8.3
Threat Intelligence
Average: 8.7
8.6
Quality of Support
Average: 8.8
8.6
Database Management
Average: 8.4
8.9
Incident Logs
Average: 8.8
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,887 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®

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(689)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Incident Response software
View top Consulting Services for Datadog
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Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    141
    Monitoring
    140
    Real-time Monitoring
    118
    Features
    91
    Analytics
    85
    Cons
    Expensive
    90
    Learning Curve
    71
    Pricing Issues
    69
    Cost
    63
    Learning Difficulty
    55
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    7.9
    Threat Intelligence
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.8
    8.4
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    50,611 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,514 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 34% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
141
Monitoring
140
Real-time Monitoring
118
Features
91
Analytics
85
Cons
Expensive
90
Learning Curve
71
Pricing Issues
69
Cost
63
Learning Difficulty
55
Datadog features and usability ratings that predict user satisfaction
7.9
Threat Intelligence
Average: 8.7
8.3
Quality of Support
Average: 8.8
8.4
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.8
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
50,611 Twitter followers
LinkedIn® Page
www.linkedin.com
10,514 employees on LinkedIn®
(151)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Incident Response software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Torq is transforming cybersecurity with its AI-first enterprise-grade hyperautomation platform. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and pre

    Users
    • Security Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 50% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Torq Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Security
    61
    Automation
    59
    Features
    55
    Threat Detection
    41
    Cons
    Difficult Learning
    18
    Learning Curve
    17
    Missing Features
    10
    Improvement Needed
    8
    Poor Interface Design
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Torq features and usability ratings that predict user satisfaction
    8.9
    Threat Intelligence
    Average: 8.7
    9.6
    Quality of Support
    Average: 8.8
    7.9
    Database Management
    Average: 8.4
    8.0
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    torq
    Company Website
    Year Founded
    2020
    HQ Location
    New York, US
    Twitter
    @torq_io
    1,915 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    337 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Torq is transforming cybersecurity with its AI-first enterprise-grade hyperautomation platform. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and pre

Users
  • Security Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 50% Mid-Market
  • 28% Small-Business
Torq Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Security
61
Automation
59
Features
55
Threat Detection
41
Cons
Difficult Learning
18
Learning Curve
17
Missing Features
10
Improvement Needed
8
Poor Interface Design
8
Torq features and usability ratings that predict user satisfaction
8.9
Threat Intelligence
Average: 8.7
9.6
Quality of Support
Average: 8.8
7.9
Database Management
Average: 8.4
8.0
Incident Logs
Average: 8.8
Seller Details
Seller
torq
Company Website
Year Founded
2020
HQ Location
New York, US
Twitter
@torq_io
1,915 Twitter followers
LinkedIn® Page
www.linkedin.com
337 employees on LinkedIn®
(248)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Incident Response software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man

    Users
    • SOC Analyst
    • Technical Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 58% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cynet - All-in-One Cybersecurity Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Features
    53
    Security
    50
    Threat Detection
    50
    Cybersecurity
    38
    Cons
    UX Improvement
    17
    Limited Features
    16
    Missing Features
    16
    Slow Performance
    15
    Poor Reporting
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    9.3
    Quality of Support
    Average: 8.8
    9.0
    Database Management
    Average: 8.4
    9.1
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cynet
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @Cynet360
    1,120 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man

Users
  • SOC Analyst
  • Technical Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 58% Mid-Market
  • 30% Small-Business
Cynet - All-in-One Cybersecurity Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Features
53
Security
50
Threat Detection
50
Cybersecurity
38
Cons
UX Improvement
17
Limited Features
16
Missing Features
16
Slow Performance
15
Poor Reporting
13
Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
9.3
Quality of Support
Average: 8.8
9.0
Database Management
Average: 8.4
9.1
Incident Logs
Average: 8.8
Seller Details
Seller
Cynet
Company Website
Year Founded
2014
HQ Location
Boston, MA
Twitter
@Cynet360
1,120 Twitter followers
LinkedIn® Page
www.linkedin.com
317 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    39
    Ease of Use
    38
    Monitoring
    35
    Analytics
    32
    Features
    31
    Cons
    Learning Curve
    31
    Learning Difficulty
    22
    Expensive
    21
    Complex Configuration
    18
    Complexity
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    7.7
    Threat Intelligence
    Average: 8.7
    8.7
    Quality of Support
    Average: 8.8
    8.2
    Database Management
    Average: 8.4
    8.5
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Year Founded
    2005
    HQ Location
    Boston, MA
    Twitter
    @Dynatrace
    18,610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,800 employees on LinkedIn®
    Ownership
    NYSE: DT
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 24% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
39
Ease of Use
38
Monitoring
35
Analytics
32
Features
31
Cons
Learning Curve
31
Learning Difficulty
22
Expensive
21
Complex Configuration
18
Complexity
15
Dynatrace features and usability ratings that predict user satisfaction
7.7
Threat Intelligence
Average: 8.7
8.7
Quality of Support
Average: 8.8
8.2
Database Management
Average: 8.4
8.5
Incident Logs
Average: 8.8
Seller Details
Seller
Dynatrace
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Dynatrace
18,610 Twitter followers
LinkedIn® Page
www.linkedin.com
5,800 employees on LinkedIn®
Ownership
NYSE: DT
(257)4.8 out of 5
4th Easiest To Use in Incident Response software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workfl

    Users
    • Security Engineer
    • Security Analyst
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 42% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Automation
    58
    Customer Support
    39
    Features
    31
    Time-saving
    27
    Cons
    Learning Curve
    15
    Missing Features
    15
    Lack of Features
    12
    Complexity
    9
    Difficult Learning
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tines features and usability ratings that predict user satisfaction
    8.5
    Threat Intelligence
    Average: 8.7
    9.8
    Quality of Support
    Average: 8.8
    8.3
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tines
    Company Website
    Year Founded
    2018
    HQ Location
    Dublin, IE
    LinkedIn® Page
    www.linkedin.com
    459 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workfl

Users
  • Security Engineer
  • Security Analyst
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 42% Enterprise
  • 38% Mid-Market
Tines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Automation
58
Customer Support
39
Features
31
Time-saving
27
Cons
Learning Curve
15
Missing Features
15
Lack of Features
12
Complexity
9
Difficult Learning
9
Tines features and usability ratings that predict user satisfaction
8.5
Threat Intelligence
Average: 8.7
9.8
Quality of Support
Average: 8.8
8.3
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.8
Seller Details
Seller
Tines
Company Website
Year Founded
2018
HQ Location
Dublin, IE
LinkedIn® Page
www.linkedin.com
459 employees on LinkedIn®
(376)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Incident Response software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sumo Logic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Log Management
    43
    Real-time Monitoring
    36
    Features
    35
    Easy Integrations
    32
    Cons
    Difficult Learning
    21
    Learning Curve
    20
    Learning Difficulty
    19
    Slow Performance
    19
    Expensive
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sumo Logic features and usability ratings that predict user satisfaction
    7.7
    Threat Intelligence
    Average: 8.7
    8.6
    Quality of Support
    Average: 8.8
    8.0
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Redwood City, CA
    Twitter
    @SumoLogic
    6,526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    810 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 38% Enterprise
Sumo Logic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Log Management
43
Real-time Monitoring
36
Features
35
Easy Integrations
32
Cons
Difficult Learning
21
Learning Curve
20
Learning Difficulty
19
Slow Performance
19
Expensive
15
Sumo Logic features and usability ratings that predict user satisfaction
7.7
Threat Intelligence
Average: 8.7
8.6
Quality of Support
Average: 8.8
8.0
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@SumoLogic
6,526 Twitter followers
LinkedIn® Page
www.linkedin.com
810 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Darktrace / NETWORK™ is the industry’s most advanced Network Detection and Response (NDR) solution. It learns what normal behavior is for your entire modern network, using Self-Learning AI to detect a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 88% Mid-Market
    • 6% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Darktrace / NETWORK Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    4
    Threat Detection
    4
    Cybersecurity
    3
    Implementation Ease
    3
    Monitoring
    3
    Cons
    Learning Curve
    6
    Expensive
    3
    Alert Issues
    2
    False Positives
    2
    Feature Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Darktrace / NETWORK features and usability ratings that predict user satisfaction
    8.3
    Threat Intelligence
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.8
    7.7
    Database Management
    Average: 8.4
    8.3
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Darktrace
    Company Website
    Year Founded
    2013
    HQ Location
    Cambridgeshire, England
    Twitter
    @Darktrace
    18,208 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,537 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Darktrace / NETWORK™ is the industry’s most advanced Network Detection and Response (NDR) solution. It learns what normal behavior is for your entire modern network, using Self-Learning AI to detect a

Users
No information available
Industries
No information available
Market Segment
  • 88% Mid-Market
  • 6% Enterprise
Darktrace / NETWORK Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
4
Threat Detection
4
Cybersecurity
3
Implementation Ease
3
Monitoring
3
Cons
Learning Curve
6
Expensive
3
Alert Issues
2
False Positives
2
Feature Issues
2
Darktrace / NETWORK features and usability ratings that predict user satisfaction
8.3
Threat Intelligence
Average: 8.7
9.2
Quality of Support
Average: 8.8
7.7
Database Management
Average: 8.4
8.3
Incident Logs
Average: 8.8
Seller Details
Seller
Darktrace
Company Website
Year Founded
2013
HQ Location
Cambridgeshire, England
Twitter
@Darktrace
18,208 Twitter followers
LinkedIn® Page
www.linkedin.com
2,537 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Product Description: Palo Alto Networks' Cortex XSIAM is an AI-driven security operations platform designed to transform traditional Security Operations Centers by integrating and automating key func

    Users
    • Cyber Security Analyst
    • SOC Analyst
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 50% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Palo Alto Cortex XSIAM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Threat Detection
    37
    Integrations
    28
    Cybersecurity
    26
    Features
    26
    Cons
    Expensive
    27
    Difficult Learning
    17
    Integration Issues
    15
    Complexity
    13
    UX Improvement
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Palo Alto Cortex XSIAM features and usability ratings that predict user satisfaction
    8.3
    Threat Intelligence
    Average: 8.7
    8.2
    Quality of Support
    Average: 8.8
    8.2
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Santa Clara, CA
    Twitter
    @PaloAltoNtwks
    127,375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,396 employees on LinkedIn®
    Ownership
    NYSE: PANW
Product Description
How are these determined?Information
This description is provided by the seller.

Product Description: Palo Alto Networks' Cortex XSIAM is an AI-driven security operations platform designed to transform traditional Security Operations Centers by integrating and automating key func

Users
  • Cyber Security Analyst
  • SOC Analyst
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 50% Enterprise
  • 29% Mid-Market
Palo Alto Cortex XSIAM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Threat Detection
37
Integrations
28
Cybersecurity
26
Features
26
Cons
Expensive
27
Difficult Learning
17
Integration Issues
15
Complexity
13
UX Improvement
12
Palo Alto Cortex XSIAM features and usability ratings that predict user satisfaction
8.3
Threat Intelligence
Average: 8.7
8.2
Quality of Support
Average: 8.8
8.2
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.8
Seller Details
Year Founded
2005
HQ Location
Santa Clara, CA
Twitter
@PaloAltoNtwks
127,375 Twitter followers
LinkedIn® Page
www.linkedin.com
18,396 employees on LinkedIn®
Ownership
NYSE: PANW
(130)4.3 out of 5
11th Easiest To Use in Incident Response software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CYREBRO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    13
    Alerts
    8
    Alerting System
    7
    Dashboard Usability
    7
    Cons
    Communication Issues
    6
    Poor Customer Support
    5
    Update Issues
    5
    Ineffective Alerts
    4
    Inefficient Alert System
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CYREBRO features and usability ratings that predict user satisfaction
    8.6
    Threat Intelligence
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.8
    8.0
    Database Management
    Average: 8.4
    8.6
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CYREBRO
    Year Founded
    2013
    HQ Location
    Tel Aviv, IL
    Twitter
    @CYREBRO_IO
    315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    101 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 25% Small-Business
CYREBRO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
13
Alerts
8
Alerting System
7
Dashboard Usability
7
Cons
Communication Issues
6
Poor Customer Support
5
Update Issues
5
Ineffective Alerts
4
Inefficient Alert System
4
CYREBRO features and usability ratings that predict user satisfaction
8.6
Threat Intelligence
Average: 8.7
8.3
Quality of Support
Average: 8.8
8.0
Database Management
Average: 8.4
8.6
Incident Logs
Average: 8.8
Seller Details
Seller
CYREBRO
Year Founded
2013
HQ Location
Tel Aviv, IL
Twitter
@CYREBRO_IO
315 Twitter followers
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®
(152)4.2 out of 5
View top Consulting Services for LogRhythm SIEM
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rapidly deploy LogRhythm SIEM, the leading self-hosted SIEM, to secure your organization with powerful detections, synchronized threat intelligence, automated workflows, and achieve faster, more accur

    Users
    • Information Security Analyst
    • Cyber Security Analyst
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 40% Enterprise
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogRhythm SIEM features and usability ratings that predict user satisfaction
    8.7
    Threat Intelligence
    Average: 8.7
    8.5
    Quality of Support
    Average: 8.8
    8.7
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Exabeam
    Year Founded
    2013
    HQ Location
    Foster City, US
    Twitter
    @exabeam
    5,375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    874 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rapidly deploy LogRhythm SIEM, the leading self-hosted SIEM, to secure your organization with powerful detections, synchronized threat intelligence, automated workflows, and achieve faster, more accur

Users
  • Information Security Analyst
  • Cyber Security Analyst
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 40% Enterprise
  • 40% Mid-Market
LogRhythm SIEM features and usability ratings that predict user satisfaction
8.7
Threat Intelligence
Average: 8.7
8.5
Quality of Support
Average: 8.8
8.7
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.8
Seller Details
Seller
Exabeam
Year Founded
2013
HQ Location
Foster City, US
Twitter
@exabeam
5,375 Twitter followers
LinkedIn® Page
www.linkedin.com
874 employees on LinkedIn®
(120)4.8 out of 5
Optimized for quick response
7th Easiest To Use in Incident Response software
Save to My Lists
$500 Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SpinOne is an all-in-one SaaS security platform that protects your mission critical SaaS environments including Google Workplace, Microsoft 365, Salesforce, Slack – and now we've added 50+ more SaaS a

    Users
    • IT Director
    • CEO
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 50% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SpinOne is a platform that offers a user-friendly interface and a broad selection of options for managing workloads, including SaaS Backup & Recovery, Ransomware Detection & Response, Data Leak Prevention (DLP), Security Posture Management (SSPM), and Enterprise Browser Security.
    • Reviewers appreciate the ease of use, reliable and granular backup of Google Workspace data, the active and archive license features for easy data access, and the consolidation of multiple security tools into a single dashboard, reducing complexity and saving admin time.
    • Users mentioned issues such as the costly per user license for large organizations, the inability to do more granular data retention based on user groups, the long time it takes to refresh data from Google Workspace, the lack of advanced backup management features, and the inability to backup from Google and then restore to Microsoft or vice versa.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SpinOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Customer Support
    32
    Backup Ease
    25
    Reliability
    24
    Backup Features
    20
    Cons
    Backup Issues
    8
    Expensive
    8
    Poor Interface Design
    8
    Pricing Issues
    5
    Lack of Backup
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SpinOne features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    9.6
    Quality of Support
    Average: 8.8
    9.3
    Database Management
    Average: 8.4
    9.4
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SpinAI
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @spintechinc
    762 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    90 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SpinOne is an all-in-one SaaS security platform that protects your mission critical SaaS environments including Google Workplace, Microsoft 365, Salesforce, Slack – and now we've added 50+ more SaaS a

Users
  • IT Director
  • CEO
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 50% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SpinOne is a platform that offers a user-friendly interface and a broad selection of options for managing workloads, including SaaS Backup & Recovery, Ransomware Detection & Response, Data Leak Prevention (DLP), Security Posture Management (SSPM), and Enterprise Browser Security.
  • Reviewers appreciate the ease of use, reliable and granular backup of Google Workspace data, the active and archive license features for easy data access, and the consolidation of multiple security tools into a single dashboard, reducing complexity and saving admin time.
  • Users mentioned issues such as the costly per user license for large organizations, the inability to do more granular data retention based on user groups, the long time it takes to refresh data from Google Workspace, the lack of advanced backup management features, and the inability to backup from Google and then restore to Microsoft or vice versa.
SpinOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Customer Support
32
Backup Ease
25
Reliability
24
Backup Features
20
Cons
Backup Issues
8
Expensive
8
Poor Interface Design
8
Pricing Issues
5
Lack of Backup
4
SpinOne features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
9.6
Quality of Support
Average: 8.8
9.3
Database Management
Average: 8.4
9.4
Incident Logs
Average: 8.8
Seller Details
Seller
SpinAI
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@spintechinc
762 Twitter followers
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
(119)4.6 out of 5
Optimized for quick response
14th Easiest To Use in Incident Response software
View top Consulting Services for Blumira Automated Detection & Response
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Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Blumira is the security operations platform built for growing teams and partners supporting them, integrating comprehensive visibility, tools, and expert guidance to give you peace of mind knowing you

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 51% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Blumira Automated Detection & Response Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Setup Ease
    21
    Alert Management
    19
    Customer Support
    19
    Alerting
    18
    Cons
    Limited Customization
    10
    Alert System
    6
    Expensive
    6
    Faulty Detection
    6
    Inefficient Alerts
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Blumira Automated Detection & Response features and usability ratings that predict user satisfaction
    9.1
    Threat Intelligence
    Average: 8.7
    9.5
    Quality of Support
    Average: 8.8
    8.0
    Database Management
    Average: 8.4
    8.9
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Blumira
    Company Website
    Year Founded
    2018
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @blumira
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Blumira is the security operations platform built for growing teams and partners supporting them, integrating comprehensive visibility, tools, and expert guidance to give you peace of mind knowing you

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 51% Mid-Market
  • 38% Small-Business
Blumira Automated Detection & Response Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Setup Ease
21
Alert Management
19
Customer Support
19
Alerting
18
Cons
Limited Customization
10
Alert System
6
Expensive
6
Faulty Detection
6
Inefficient Alerts
5
Blumira Automated Detection & Response features and usability ratings that predict user satisfaction
9.1
Threat Intelligence
Average: 8.7
9.5
Quality of Support
Average: 8.8
8.0
Database Management
Average: 8.4
8.9
Incident Logs
Average: 8.8
Seller Details
Seller
Blumira
Company Website
Year Founded
2018
HQ Location
Ann Arbor, Michigan
Twitter
@blumira
1 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
(114)4.4 out of 5
9th Easiest To Use in Incident Response software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AlienVault USM Anywhere is a cloud-based security management solution that accelerates and centralizes threat detection, incident response, and compliance management for your cloud, hybrid cloud, and

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 62% Mid-Market
    • 20% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LevelBlue USM Anywhere features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    8.6
    Quality of Support
    Average: 8.8
    8.3
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    LevelBlue
    HQ Location
    Dallas, Texas, United States
    LinkedIn® Page
    www.linkedin.com
    455 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AlienVault USM Anywhere is a cloud-based security management solution that accelerates and centralizes threat detection, incident response, and compliance management for your cloud, hybrid cloud, and

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 62% Mid-Market
  • 20% Small-Business
LevelBlue USM Anywhere features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
8.6
Quality of Support
Average: 8.8
8.3
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.8
Seller Details
Seller
LevelBlue
HQ Location
Dallas, Texas, United States
LinkedIn® Page
www.linkedin.com
455 employees on LinkedIn®