--- title: Torq AI SOC Platform Reviews meta_title: 'Torq AI SOC Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 155 reviews by the users' company size, role or industry to find out how Torq AI SOC Platform works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 155 scale: '5' date_modified: '2026-10-12' parent_category: name: System Security url: https://www.g2.com/categories/system-security ---

Torq AI SOC Platform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Torq AI SOC Platform, making it accessible for all skill levels. (67 mentions)
Users value the efficiency of automated security workflows in Torq, enhancing both speed and effectiveness in threat management. (61 mentions)
Users value the automation capabilities of Torq AI SOC Platform, enhancing efficiency and streamlining security workflows effectively. (59 mentions)
Users appreciate the no-code automation capabilities of Torq, streamlining workflows and enhancing overall operational efficiency. (55 mentions)
Users value the real-time threat detection of Torq AI SOC Platform, enhancing efficiency in responding to security incidents. (41 mentions)
Users face a difficult learning curve with Torq AI SOC Platform, requiring significant training and support for effective use. (18 mentions)
Users face a significant learning curve with Torq AI SOC Platform, requiring time and proper training for effective use. (17 mentions)
Users note the missing features in Torq AI SOC Platform, especially regarding playbooks and incident management capabilities. (10 mentions)
Users note that improvement is needed in grouping findings, vendor integration, and overall flexibility for better experience. (8 mentions)
Users face poor interface design in Torq, including unresponsive buttons and a challenging debugging process. (8 mentions)

5 Pros or Advantages of Torq AI SOC Platform

5 Cons or Disadvantages of Torq AI SOC Platform

Torq AI SOC Platform Reviews (155)

Reviews

Torq AI SOC Platform Reviews (155)

4.8
155 reviews
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Binaya M.
BM
Binaya M.
Freelance
Media Production
Small-Business (50 or fewer emp.)
"Torq’s Automation and AI Make Security Workflows Fast and Easy"
4/5
What do you like best about Torq AI SOC Platform?

What I like most is the automation and AI capabilities. Torq helps reduce repetitive security work by allowing common tasks and response steps to be automated. This means I can spend more time on important security issues instead of manually handling every alert. UI is also easy to work with, and I like being able to see workflows and understand what actions are being performed. In my experience, the platform performs well when automating routing processes, and the AI features can help speed up investigation and decision-making. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

The main downside for me is that the platform can take some time to learn, especially when building more advanced workflows. There are many integrations and automation options, so new users may need some time to understand how everything fits together. Review collected by and hosted on G2.com.

Jan M.
JM
Jan M.
Director of Global Cybersecurity
Enterprise (> 1000 emp.)
"Minimal, Easy-to-Navigate UI That Gets Your SOAR up and running"
4/5
What do you like best about Torq AI SOC Platform?

The UI is pretty minimal but its very easy to navigate and easy to get where you need to. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

One minor critique I have is that the available metrics are really minimal. Review collected by and hosted on G2.com.

Orlando  M.
OM
Orlando M.
Cybersecurity Solutions Architect / Technical Pre-Sales
Computer & Network Security
Mid-Market (51-1000 emp.)
"Efficient Automation with Robust Integrations"
5/5
What do you like best about Torq AI SOC Platform?

I really like Torq's integration capability, as it allows for native integration with multiple platforms, making it possible to create more complex workflows and improving operational efficiency. I also appreciate its ease of use; the learning curve is quick and it is really easy to work with, although it requires some prior development knowledge. The visibility it offers by displaying workflows in graphic mode helps reduce errors when generating complex flows, which I find very useful. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

The topic of licensing is somewhat complex, in which it is very well defined. It is important to keep updated the way products should be licensed. Review collected by and hosted on G2.com.

Lucas G.
LG
Lucas G.
Tech enablement specialist
Small-Business (50 or fewer emp.)
"Powerful Triage Settings and Security Alerts"
4/5
What do you like best about Torq AI SOC Platform?

The triage settings and security alerts. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

The pricing is super complex to understand, making it expensive Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Agentic Hyperautomation That Slashes Alert Fatigue—No Fragile Code Needed"
5/5
What do you like best about Torq AI SOC Platform?

Its agentic hyperautomation actually slashes alert fatigue by handling repetitive triaging instantly, without forcing security teams to write endless, fragile code. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Despite its hyperautomation, Torq requires a steep initial learning curve, complex pricing with high enterprise entry costs, and debugging nested workflow errors can quickly turn into a headache. Review collected by and hosted on G2.com.

Arnab S.
AS
Arnab S.
Purchase Manager
Small-Business (50 or fewer emp.)
"Enables IT to Handle Triggers and Alerts with Ease"
4/5
What do you like best about Torq AI SOC Platform?

How it can enable IT to deal with lot of triggers and alerts Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Complex license process navigation takes learning curve Review collected by and hosted on G2.com.

OP
Octave P.
Security Administrator
Mid-Market (51-1000 emp.)
"Centralized Incident Management That Exceeds Expectations"
5/5
What do you like best about Torq AI SOC Platform?

I appreciate how it simplifies the process of viewing all incidents in a single location, bringing together all related discussions. Additionally, it enables alerts to be integrated into existing workflows and offers the security operations center an effective method for tracking all activity related to events. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

We have total confidence in this program; there is truly nothing I dislike about it. It has provided everything we needed and has been customized to fit our specific requirements. Review collected by and hosted on G2.com.

NA
Nabenyo A.
Cyber Security Analyst
Mid-Market (51-1000 emp.)
"The tool is designed in an intelligent and functional way for immediate threat blocking"
5/5
What do you like best about Torq AI SOC Platform?

Torq is great product supporting our organization’s vulnerability program and it really performs well in assessing vulnerabilities across our network, server and endpoint infrastructure. The dashboards are intuitive and make it to prioritize remediation based on real time risk. The coverage of the network analysis offers high ability to identify even less visible vulnerabilities raising our level of threat responsiveness across the organization. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

The user experience was smooth and effective at every stage of the analysis and at the moment there is nothing negative to report. Review collected by and hosted on G2.com.

CS
Christopher S.
IT Risk & Compliance Analyst
Mid-Market (51-1000 emp.)
"Comprehensive network scans to achieve the strongest remediation efforts with Torq"
5/5
What do you like best about Torq AI SOC Platform?

I like how it quickly picks up vulnerabilities that we never knew were a thing because of how comprehensive it is in scans. I really enjoy using this platform as it gives me the necessary vulnerability insights and allows us to easily customize firewall policies prioritizing the risk at hand to mitigate any possible malware attack. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

They have great documentation, but there is a lot to this platform, so learning all of its best-practices can take some time for some users. Review collected by and hosted on G2.com.

OR
Oliver R.
Infrastructure and Security Senior Manager
Mid-Market (51-1000 emp.)
"Torq reliably exposes all vulnerabilities with sufficient reporting on patch management"
5/5
What do you like best about Torq AI SOC Platform?

Initial implementation and configuration of this product was flawless, allowing us to transition from a competitor product to this powerful product without any gaps in our vulnerability management program. We broadly use Torq to see all the devices in our network that may have vulnerabilities and it usually accurately spots these and points us in the right direction for remediation. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

There is nothing I don’t like about Torq, the remediations are great and it has shown its value in protecting our network from all types of threats. Review collected by and hosted on G2.com.