Highest-Rated Incident Response Software by G2 Users

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Highest-Rated Incident Response Software by G2 Users
G2 Satisfaction Score
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Overall Satisfaction Score
100
Top Industries of Reviewers:
Information Technology and Services
43%
Computer & Network Security
28%
Financial Services
20%
Computer Software
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.0
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.2
9.1
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
91
Top Industries of Reviewers:
Financial Services
27%
Primary/Secondary Education
26%
Hospital & Health Care
24%
Non-Profit Organization Management
24%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.0
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.2
8.7
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.3
8.9
Overall Satisfaction Score
91
Top Industries of Reviewers:
Computer & Network Security
33%
Information Technology and Services
32%
Computer Software
25%
Financial Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.2
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.2
9.2
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
90
Top Industries of Reviewers:
Information Technology and Services
42%
Retail
23%
Computer & Network Security
21%
Telecommunications
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.6
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.2
9.7
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
85
Top Industries of Reviewers:
Information Technology and Services
35%
Computer Software
29%
Marketing and Advertising
26%
Computer & Network Security
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.9
Meets Requirements
Average: 9.3
10.0
Ease of Doing Business With
Average: 9.4
9.0
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
9.9
Overall Satisfaction Score
82
Top Industries of Reviewers:
Information Technology and Services
47%
Computer & Network Security
42%
Financial Services
6%
Primary/Secondary Education
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.4
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.2
9.6
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.3
9.6
Overall Satisfaction Score
69
Top Industries of Reviewers:
Primary/Secondary Education
29%
Transportation/Trucking/Railroad
29%
Information Technology and Services
29%
Computer Software
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
10.0
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
9.6
Overall Satisfaction Score
69
Top Industries of Reviewers:
Hospital & Health Care
42%
Primary/Secondary Education
25%
Higher Education
17%
Manufacturing
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.2
Meets Requirements
Average: 9.3
9.8
Ease of Doing Business With
Average: 9.4
9.8
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
65
Top Industries of Reviewers:
Marketing and Advertising
31%
Non-Profit Organization Management
23%
Information Technology and Services
23%
Primary/Secondary Education
23%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.0
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.4
9.7
Ease of Setup
Average: 9.2
9.6
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
64
Top Industries of Reviewers:
Information Technology and Services
56%
Hospital & Health Care
19%
Computer & Network Security
13%
Manufacturing
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.1
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.2
8.9
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
64
Top Industries of Reviewers:
Information Technology and Services
40%
Computer & Network Security
20%
Banking
20%
Computer Software
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.6
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.2
9.8
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.3
10.0
Overall Satisfaction Score
60
Top Industries of Reviewers:
Computer Software
38%
Information Technology and Services
35%
Retail
15%
Financial Services
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.5
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.2
8.5
Quality of Support
Average: 9.4
8.7
Ease of Admin
Average: 9.3
8.9
Overall Satisfaction Score
60
Top Industries of Reviewers:
Information Technology and Services
45%
Financial Services
23%
Computer & Network Security
18%
Banking
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.9
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.4
8.7
Ease of Setup
Average: 9.2
8.9
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
8.8
Overall Satisfaction Score
57
Top Industries of Reviewers:
Information Technology and Services
38%
Hospital & Health Care
38%
Computer & Network Security
13%
Construction
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.3
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.3
9.9
Overall Satisfaction Score
57
Top Industries of Reviewers:
Information Technology and Services
35%
Computer & Network Security
31%
Hospital & Health Care
19%
Financial Services
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.2
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.2
9.4
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
53
Top Industries of Reviewers:
Computer & Network Security
56%
Information Technology and Services
19%
Consumer Electronics
13%
Information Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.9
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.4
8.5
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
51
Top Industries of Reviewers:
Information Technology and Services
49%
Computer & Network Security
34%
Computer Software
11%
Accounting
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.2
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.4
9.8
Ease of Setup
Average: 9.2
8.8
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
46
Top Industries of Reviewers:
Information Technology and Services
57%
Computer Software
30%
Computer Networking
8%
Capital Markets
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.0
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
9.2
Ease of Setup
Average: 9.2
8.5
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.3
8.9
Overall Satisfaction Score
44
Top Industries of Reviewers:
Information Technology and Services
47%
Computer & Network Security
30%
Computer Software
16%
Banking
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
9.0
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.4
8.9
Ease of Setup
Average: 9.2
8.7
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
9.0
Overall Satisfaction Score
42
Top Industries of Reviewers:
Information Technology and Services
46%
Computer Software
20%
Computer & Network Security
18%
Financial Services
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.2
8.8
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.4
9.0
Ease of Setup
Average: 9.2
8.4
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
8.8