Check out our list of free Incident Response Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.
If you'd like to see more products and to evaluate additional feature options, compare all Incident Response Software to ensure you get the right product.
IBM Security QRadar helps security teams accurately detect, understand and prioritize threats that matter most to the business. The solution ingests asset, cloud, network, endpoint, and user data, correlates it against vulnerability information and threat intelligence, and applies advanced analytics to identify and track the most serious threats as they progress through the kill chain. Once a credible threat is identified, AI-powered investigations provide rapid, intelligent insights into the
Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance of applications, the underlying infrastructure and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest enterprises trust D
Sumo Logic is the pioneer of continuous intelligence, a new category of software, which enables organizations of all sizes to address the data challenges and opportunities presented by digital transformation, modern applications and cloud computing. The Sumo Logic Continuous Intelligence Platform™ automates the collection, ingestion and analysis of application, infrastructure, security and IoT data to derive actionable insights within seconds. More than 2,000 customers around the world rely on S
Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing early and reliable out of the box detections, and delivering rich visual investigations and automation to expedite response. With a lightweight cloud deployment and intuitive UI and onboarding experience, InsightIDR customers recognize an accelerated return on their investment and start seeing valuabl
AlienVault USM Anywhere is a cloud-based security management solution that accelerates and centralizes threat detection, incident response, and compliance management for your cloud, hybrid cloud, and on-premises environments. USM Anywhere includes purpose-built cloud sensors that natively monitor your Amazon Web Services (AWS) and Microsoft Azure cloud environments. On premises, lightweight virtual sensors run on Microsoft Hyper-V and VMware ESXi to monitor your virtual private cloud and physica
DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation. It increases agility and responsiveness of operations teams in manufacturing, utilities, IT services, transport and logistics. Enterprise Alert fully automates targeted alerting processes and provides for a faster, more reliable and effective response to incidents threatening the continuity of services and operations
SIRP is a Risk-based Security Orchestration, Automation and Response (SOAR) platform that fuses essential cybersecurity information to enable a unified cyber response. Through a single integrated platform, it drives security visibility, so decisions can be better prioritised and response time is dramatically reduced. With SIRP, the entire cybersecurity function works as a single, cohesive unit. SIRP combines security orchestration, playbook automation and case management capabilities to integra
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration,
Blumira’s cloud SIEM platform offers both automated threat detection and response, enabling organizations of any size to more efficiently defend against cybersecurity threats in near real-time. It eases the burden of alert fatigue, complexity of log management and lack of IT visibility. Blumira's cloud SIEM can be deployed in hours with broad integration coverage across cloud, endpoint protection, firewall and identity providers including Office 365, G Suite, Crowdstrike, Okta, Palo Alto, Cisc
A scalable, open source and free Security Incident Response Platform, tightly integrated with MISP (Malware Information Sharing Platform), designed to make life easier for SOCs, CSIRTs, CERTs and any information security practitioner dealing with security incidents that need to be investigated and acted upon swiftly.
Cyber Triage™ is an automated incident response software any organization can use to rapidly investigate its endpoints. Cyber Triage investigates the endpoint by pushing the collection tool over the network, collecting relevant data, and analyzing it for malware and suspicious activity. Cyber threats are constantly evolving, and manual incident response can be inconsistent and incomplete. By automating every phase of the endpoint forensics process, Cyber Triage ensures state-of-the-art remediat
Defendify is the only all-in-one SaaS-delivered cybersecurity platform designed specifically for growing businesses. It features 13 cybersecurity tools in 1 easy-to-use SaaS platform with automated program management, risk scoring, alerts, notifications, reports, recommendations, containment, and more. As a single pane of glass, Defendify provides multiple layers of ongoing protection to continuously improve the strength of your security posture against evolving cyber threats.
LMNTRIX has reimagined cybersecurity, turning the tables in favor of the defenders once again. We have cut out the bloat of SIEM, log analysis and false positives resulting in alert fatigue, and we created new methods for confounding even the most advanced attackers. We believe that in a time of continuous compromise you need continuous response – not incident response. Our approach turns inward and assumes that you’re already breached and that you’re continually going to be breached, so we tak
Lastline’s Network Detection and Response platform delivers the visibility security professionals need to detect and contain sophisticated cyberthreats before they disrupt your business. We offer the industry’s most accurate detection of threats entering and operating within your network, both on premises and in the cloud. The company’s software protects network, email, cloud, and web infrastructures, minimizing the risk of a damaging and costly breach that results in the loss of data, customers
Incident response software, sometimes called security incident management software, is a security technology used to remediate cybersecurity issues as they arise in real time. These tools discover incidents and alert the relevant IT and security staff to resolve the security issue. Additionally, the tools allow teams to develop workflows, delegate responsibilities, and automate low-level tasks to optimize response time and minimize the impact of security incidents.
These tools also document historical incidents and help provide context to the users attempting to understand the root cause to remediate security issues. When new security issues arise, users can take advantage of forensic investigation tools to root out the cause of the incident and see if it will be an ongoing or larger overall issue. Many incident response software also integrate with other security tools to simplify alerting, string together workflows, and provide additional threat intelligence.
Pure incident response solutions
Pure incident response solutions are the last line of defense in the security ecosystem. Only once threats go unseen and vulnerabilities are exposed, do incident response systems come into play. Their main focus is facilitating the remediation of compromised accounts, system penetrations, and other security incidents. These products store information related to common and emerging threats while documenting each occurrence for retrospective analysis. Some incident response solutions are also connected to live feeds to gather global information related to emerging threats.
Incident management and response
Incident management products offer many similar administrative features to incident response products, but other tools combine incident management, alerting, and response capabilities. These tools are often used in DevOps environments to document, track, and source security incidents from their emergence to their remediation.
Incident management tracking and service tools
Other incident management tools have more of a service management focus. These tools will track security incidents, but won’t allow users to build security workflows, remediate issues, or provide forensic investigation features to determine the root cause of the incident.
Incident response software can provide a wide range of features, but some of the most common include:
Workflow management: Workflow management features let administrators organize workflows that help guide remediation staff and provide information related to specific situations and incident types.
Workflow automation: Workflow automation allows teams to streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
Incident database: Incident databases document historical incident activity. Administrators can access and organize data related to incidents to produce reports or make data more navigable.
Incident alerting: Alerting features inform relevant individuals when incidents happen in real time. Some responses may be automated but users will still be informed.
Incident reporting: Reporting features produce reports detailing trends and vulnerabilities related to their network and infrastructure.
Incident logs: Historical incident logs are stored in the incident database and is used for user reference and analytics while remediating security incidents.
Threat intelligence: Threat intelligence tools, which are often combined with forensic tools, provide an integrated information feed detailing the cybersecurity threats as they’re discovered across the world. This information is gathered either internally or by a third-party vendor and is used to provide further information on remedies.
Security orchestration: Orchestration refers to the integration of security solutions and automation of processes in a response workflow.
Automated remediation: Automation addresses security issues in real time and reduces the time spent remedying issues manually. It also helps resolve common network and system security incidents quickly.
The main value of incident response technology is an increased ability to discover and resolve cybersecurity incidents. These are a few valuable components of the incident response process.
Threat modeling: Information security and IT departments can use these tools to gain familiarity with the incident response process and develop workflows before security incident occurrences. This allows companies to stand prepared to quickly discover, resolve, and learn from security incidents and how they impact business-critical systems.
Alerting: Without proper alerting and communication channels, many security threats can penetrate networks and remain undetected for extended periods. During that time, hackers, internal threat actors, and other cybercriminals can steal sensitive and other business-critical data and wreak havoc on IT systems. Proper alerting and communication can greatly shorten the time necessary to discover, inform relevant staff, and eradicate incidents.
Isolation: Incident response platforms allow security teams to contain incidents quickly when alerted properly. Isolating infected systems, networks, and endpoints can greatly reduce an incident’s scope of impact. If isolated properly, security professionals can monitor the activity of affected systems to learn more about the threat actors, their capabilities, and their goals.
Remediation: Remediation is the key to incident response and refers to the actual removal of threats such as malware and escalated privileges, among others. Incident response tools will facilitate the removal and allow teams to verify recovery before reintroducing infected systems or returning to normal operations.
Investigation: Investigation allows teams and companies to learn more about why they were attacked, how they were attacked, and what systems, applications, and data were negatively impacted. This information can help companies respond to compliance information requests, bolster security in vulnerable areas, and resolve similar, future issues, in less time.
Information security (InfoSec) professionals: InfoSec professionals use incident response software to monitor, alert, and remediate security threats to a company. Using incident response software, InfoSec professionals can automate and quickly scale their response to security incidents, above and beyond what teams can do manually.
IT professionals: For companies without dedicated information security teams, IT professionals may take on security roles. Professionals with limited security backgrounds may rely on incident response software with the more robust functionality to assist them in identifying threats, their decision making when security incidents arise, and threat remediation.
Incident response service providers: Practitioners at incident response service providers use incident response software to actively manage their client’s security, as well as other providers of managed security services.
Companies that prefer to string together open-source or other various software tools to achieve the functionality of incident response software can do so with a combination of log analysis, SIEM, intrusion detection systems, vulnerability scanners, backup, and other tools. Conversely, companies may wish to outsource the management of their security programs to managed service providers.
Endpoint detection and response (EDR) software: They combine both endpoint antivirus and endpoint management solutions to detect, investigate, and remove any malicious software that penetrates a network’s devices.
Managed detection and response (MDR) software: They proactively monitor networks, endpoints, and other IT resources for security incidents.
Extended detection and response (XDR) software: They are tools used to automate the discovery and remediation of security issues across hybrid systems.
Incident response services providers: For companies that do not want to purchase and manage their incident response in-house or develop their open-source solutions, they can employ incident response services providers.
Log analysis software: Log analysis software helps enable the documentation of application log files for records and analytics.
Log monitoring software: By detecting and alerting users to patterns in these log files, log monitoring software helps solve performance and security issues.
Intrusion detection and prevention systems (IDPS): IDPS is used to inform IT administrators and security staff of anomalies and attacks on IT infrastructure and applications. These tools detect malware, socially engineered attacks, and other web-based threats.
Security information and event management (SIEM) software: SIEM software can offer security information alerting, along with centralizing security operations into one platform. However, SIEM software cannot automate remediation practices like some incident response software does, however. For companies that do not want to manage SIEM in-house, they can work with managed SIEM service providers.
Threat intelligence software: Threat intelligence software provides organizations with information related to the newest forms of cyber threats like zero-day attacks, new forms of malware, and exploits. Companies may wish to work with threat intelligence services providers, as well.
Vulnerability scanner software: Vulnerability scanners are tools that constantly monitor applications and networks to identify security vulnerabilities. They work by maintaining an up-to-date database of known vulnerabilities, and conduct scans to identify potential exploits. Companies may opt to work with vulnerability assessment services providers, instead of managing this in-house.
Patch management software: Patch management tools are used to ensure that the components of a company’s software stack and IT infrastructure are up to date. They then alert users of necessary updates or execute updates automatically.
Backup software: Backup software offers protection for business data by copying data from servers, databases, desktops, laptops, and other devices in case user error, corrupt files, or physical disaster render a business’ critical data inaccessible. In the event of data loss from a security incident, data can be restored to its previous state from a backup.
The following technology families are either closely related to incident response software products or have significant overlap between product functionality.
Security information and event management (SIEM) software: SIEM platforms go together with incident response solutions. Incident response may be facilitated by SIEM systems but these tools are specifically designed to streamline the remediation process or add investigative capabilities during security workflow processes. Incident response solutions will not provide the same level of compliance maintenance or log storage capabilities but can be used to increase a team’s ability to tackle threats as they emerge.
Data breach notification software: Data breach notification software helps companies document the impacts of data breaches to inform regulatory authorities and notify impacted individuals. These solutions automate and operationalize the data breach notification process to adhere to strict data disclosure laws and privacy regulations within mandated timelines, which in some instances can be as few as 72 hours.
Digital forensics software: Digital forensics tools are used to investigate and examine security incidents and threats after they’ve occurred. They don’t facilitate the actual remediation of security incidents but they can provide additional information on the source and scope of a security incident. They also may offer more in-depth investigatory information than incident response software.
Security orchestration, automation, and response (SOAR) software: SOAR is a segment of the security market focused on automating all low-level security tasks. These tools integrate with a company’s SIEM to gather security information. They then integrate with monitoring and response tools to develop an automated workflow from discovery to resolution. Some incident response solutions will allow for workflow development and automation but don’t have a wide range of integration and automation capabilities of a SOAR platform.
Insider threat management (ITM) software: Companies use ITM software to monitor and record the actions of internal system users on their endpoints, such as current and former employees, contractors, business partners, and other permissioned individuals, to protect company assets, such as customer data or intellectual property.
Software solutions can come with their own set of challenges. The biggest challenge incident response teams may encounter with the software is ensuring that it meets the business’ unique process requirements.
False positives: Incident response software may identify a threat that turns out to be inaccurate, which is known as a false positive. Acting on false positives can waste company resources, time, and create unnecessary downtime for impacted individuals.
Decision making: Incident response software can automate remediation to some security threats, however, a security professional with knowledge of the company’s unique environment should weigh in on the decision-making process on how to handle automating these issues. This may require that companies consult with the software vendor and purchase additional professional services for deploying the software solution. Similarly, when designing workflows on who to alert in the event of a security incident and what actions to take and when, these must be designed with the organization’s specific security needs in mind.
Changes in regulatory compliance: It is important to stay up to date with changes in regulatory compliance laws, especially concerning data breach notification requirements for who to notify and within what time frame. Companies should also ensure the software provider is providing the necessary updates to the software itself, or work to handle this task operationally.
Insider threats: Many companies focus on external threats, but may not appropriately plan for threats from insiders like employees, contractors, and others with privileged access. It’s important to ensure the Incident Response solution addresses the company’s unique security risk environment, for both external and internal incidents.
It is important to gather the company’s requirements before starting the search for an incident response software solution. To have an effective incident response program, the company must utilize the right tools to support their staff and security practices. Things to consider when determining the requirements include:
Enabling staff responsible for using the software: The team that is tasked with managing this software and the company’s incident response should be heavily involved in gathering requirements and then assessing software solutions.
Integrations: The software solution should integrate with the company’s existing software stack. Many vendors provide pre-built integrations with the most common third-party systems. The company must ensure the integrations they require are either offered pre-built by the vendor or can be built with ease.
Usability: The software should be easy to use for the incident response team. Features they may prefer in an incident response solution include, out-of-the-box workflows for common incidents, no-code automation workflow builders, decision-process visualization, communication tools, and a knowledge sharing center.
Daily volume of threats: It is important to select an incident response software solution that can meet the company’s level of need. If the volume of security threats received in a day is high, it may be better to select a tool with robust functionality in terms of automating remediation to reduce the burden on staff. For companies experiencing a low volume of threats, they may be able to get by with less robust tools that offer security incident tracking, without much automated remediation functionality.
Applicable regulations: Users should learn specific privacy, security, data breach notification, and other regulations apply to a business in advance. This may be regulation-driven, like companies operating in regulated industries like healthcare subject to HIPAA or financial services subject to the Gramm-Leach-Bliley Act (GLBA); it may be geographic like companies subject to GDPR in the European Union; or it may be industry-specific, like companies adhering to payment card industry security standards like the Payment Card Industry-Data Security Standard (PCI-DSS).
Data breach notification requirements: It is imperative to determine what security incidents may be reportable data breaches and whether the specific data breach must be reported to regulators, affected individuals, or both. The incident response software solution selected should enable the incident response team to meet these requirements.
Create a long list
Users can research incident response software providers on G2.com where they can find information such as verified software user reviews and vendor rankings based on user satisfaction and software segment sizes, such as small, medium, or enterprise businesses. It’s also possible to sort software solutions by languages supported.
Users can save any software products that meet their high-level requirements to their “My List” on G2 by selecting the “favorite” heart symbol on the software’s product page. Saving the selections to the G2 My List will enable users to reference their selections again in the future.
Create a short list
Users can visit their “My List” on G2.com to begin narrowing down their selection. G2 offers a product compare feature, where buyers can evaluate software features side by side based on real user rankings.
They can also review G2.com’s quarterly software reports which have in-depth detail on the software user’s perception of their return on investment (in months), the time it took to implement their software solution, usability rankings, and other factors.
Users can see the product they’ve narrowed down live by scheduling demonstrations. Many times, they can schedule demos directly through G2.com by clicking the “Get a quote” button on the vendor’s product profile.
They can share their list of requirements and questions with the vendor in advance of their demo. It’s best to use a standard list of questions for each demonstration to ensure a fair comparison between each vendor on the same factors.
Choose a selection team
Incident response software will likely be managed by InfoSec teams or IT teams. The people responsible for the day-to-day use of these tools must be a part of the selection team.
Others who may be beneficial to include on the selection team include professionals from the service desk, network operations, identity and access, application management, privacy, compliance, and legal teams.
Most incident response software will be sold as a SaaS on a subscription or usage basis. Pricing will likely depend on the functions required by an organization. For example, log monitoring may be priced by the GB, while vulnerability assessments may be priced by the asset. Oftentimes, buyers can get discounts if they enter contracts for a longer duration.
Negotiating on implementation, support packages, and other professional services is also important. It is particularly important to set the incident response software up correctly when it is first deployed, especially when it comes to creating automated remediation actions and designing workflows.
Before purchasing software, most vendors allow a free short-term trial of the product. The day-to-day users of the product must test the software’s capabilities before making a decision. If the selection team approves during the test phase and others on the selection team are satisfied with the solution, buyers can proceed with the contracting process.