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Resolve

By Resolve

4.5 out of 5 stars

How would you rate your experience with Resolve?

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Resolve Reviews & Product Details

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Resolve Reviews (30)

Reviews

Resolve Reviews (30)

4.5
30 reviews

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Saurav S.
SS
Digital Marketing Specialist
Mid-Market (51-1000 emp.)
"Best Operation Automation System"
What do you like best about Resolve?

Resolve is one its kind tool which has helped us in managing our end to end operations of our business. Creating the workflows of our old as well as new projects has helped us a lot and on top their support team are very supportive to make you learn how you can work around this tool. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

The only issue that I as well as my team members complain about is the tool being slow in its response. As a company, they need to work on this feedback. Review collected by and hosted on G2.com.

SS
Delivery Manager. Managing Delivery of new automations and Application stability management
Mid-Market (51-1000 emp.)
"Resolve Review from Sivakumar"
What do you like best about Resolve?

hi Team, this is Sivakumar from BT. we have started using the resolve from 6.0 version. Now we have upgraded to 6.5.0.8. Resolve automation speed and load balancing got improved drastically. Now Resolve has more capabilities in developing Automations.

Admin reports capabilities increased. This is giving more details about the Stats.

over all Resolve automation is really good and for implementing the automation. this will reduce the manual effort. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Though resolve tool is really good automation. there is a lot of possibility of improvement.

1. Testing can be extended to all databases

2. found issues related to Database Filters.. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"I Think Resolve is a very usefull tool."
What do you like best about Resolve?

I just finished my training, so I don't have any own projects at the moment. Most of all, I like the building block principle with which Resolve works, which means that you don't need a lot of programming knowledge. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

I wouldn't say that there are any big mistakes. All works fine. The only thing that bothered me a little was that the training is only offered in English, so I often needed longer than average to understand the contents. Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Enterprise (> 1000 emp.)
"Happy customer of Resolve"
What do you like best about Resolve?

What I like best about Resolve as an organization is the willingness of the Resolve representatives to help out. They always have a "can-do" mentality in assisting us with our automation challenges at Liberty Global. This positive mentality is on top of their potent workflow automation product. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

In general, it is cumbersome to automate complicated use-cases, especially where many organizational departments are involved. This is no different for Resolve Automation than it is for any similar automation product. The newly launched automation library helps in showcasing standardized automations which have re-use potential. The applicable ones require adapting to the organization-specific use-case situation. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"Looked promising but failed to deliver."
What do you like best about Resolve?

Multilingual support and varied connectivity options were the main features liked in resolve. It was easy to deploy on any system. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Resolve was not accepted widely by the customers due to the high license fees and infra. The customer didn't want to incur to high infra cost for an automation tool Review collected by and hosted on G2.com.

PG
Senior Software Engineer
Enterprise (> 1000 emp.)
"Good Workflow Automation tool with tons of integration but needs improvement on the stability & DR"
What do you like best about Resolve?

Great sets of integration available along with ease of developing complex workflows. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

It's stability & no DR architecture is a minus for us. Hope vendor addresses it in the further releases. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"Resolve application and support very helpful."
What do you like best about Resolve?

The automation model is the most helpful tool. being about to drag and drop a flow to start the automation processes is really helps get things going. Upside if using resolve is having the ability to use different types of programs/code in same tool and the ability marry these program together Review collected by and hosted on G2.com.

What do you dislike about Resolve?

The least helpful part seems to ability to search inside the worksheets for specific error or issues on specific action task results.

Down size to using Resolve is need some understanding of groovy to really get use out of action task. Programs like Ansible convert you actions into needed code. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Mid-Market (51-1000 emp.)
"RESOLVE CUSTOMER REVIEW-G2"
What do you like best about Resolve?

Highly professional engagement with customers- commitment fulfillment, proactiveness and the cutting edge the Resolve solution brings in. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Nothing specific- i would say i dislike. Review collected by and hosted on G2.com.

mary n.
MN
ICT Manager
Mid-Market (51-1000 emp.)
"A Platform that automates across your IT ecosystem and intergrates with existing IT solutions."
What do you like best about Resolve?

I like how this system interacts and intergrates with the user by allowing one to focus his/her attention on critical thinking and tough decision making,while letting the system handle the repetetive stuff. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

i bear no dislike to this system,only that sometimes the system tends to run slower. Review collected by and hosted on G2.com.

Emmy S.
ES
ICT Manager
Mid-Market (51-1000 emp.)
"Priority_based system software for data storage and protection."
What do you like best about Resolve?

I like the way this software helps in security and accuracy in collection, management and investigations on any bteaches to ethical standards. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

So far this software is yet to show any wanting drawback since we started using it. However I feel it may be a bit costly to small organizations. Review collected by and hosted on G2.com.

Pricing

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Resolve Features
Resolution Automation
Resolution Guidance
System Isolation
Resource Usage
Incident Alerts
Database Management
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Resolve
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