Best Help Desk Software - Page 16
Help desk software is a tool used to organize, manage, and respond to service-related requests from internal and external sources. Customer inquiries are typically submitted via multiple channels, including email, phone, or social media. Customer service teams use the best help desk software tools to streamline support processes and provide analytics into customer engagement across all communication channels.
These products may contain additional customer self-service and social customer service integrations or live chat software modules.
To qualify for inclusion in the Help Desk category, a product must:
Featured Help Desk Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Help desk, customer service and support solution.
- 33% Enterprise
- 33% Mid-Market
195 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Sugester is a blend of CRM, helpdesk and project management features with a one-stop-shop for the needs of SMB: from email and CRM, to task planning, through an embeddable live chat.
- 33% Small-Business
- 33% Enterprise
244 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Support.com Cloud is omnichannel, cloud-based customer support software that reduces customer effort, maximizes the value customers get from products, and increases customer and agent satisfaction.
- 60% Mid-Market
- 40% Small-Business
1,132 Twitter followers
- Overview
- User Satisfaction
- Seller Details
TeamHeadquarters Project Management Makes It Easy to Plan, Execute and Control Your IT Projects.
- 67% Mid-Market
- 33% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Usedesk is a customer support platform for automation, analysing and boosting Customer Service that helps to raise client's loyalty. 1. Processing all requests, reviews and mentions about your compan
- 67% Small-Business
- 33% Mid-Market
- Overview
- User Satisfaction
- Seller Details
VI Service Desk is an IT asset management software that offers the tools to efficiently manage resources and resolve problems quickly and effectively. Includes a fully integrated Knowledge Base with u
- 67% Mid-Market
- 33% Small-Business
- Overview
- User Satisfaction
- Seller Details
Zyprr’s solution solves the data fragmentation and business productivity problems with highly customizable and collaborative business process software where you manage all your business activities wit
- 67% Small-Business
- 33% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Abhisi is a Help Desk Software that answer support requests anytime, from anywhere using any device.
- 50% Mid-Market
- 50% Small-Business
424 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Service desk for automating the receipt of requests from clients. The service allows you to accept applications through multiple channels: mail, website, CRM systems, social networks, messengers and
- 50% Mid-Market
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
Attendo is a set of cloud software tools to improve the communication, organization and development of your business.
- 50% Small-Business
- 50% Enterprise
- Overview
- User Satisfaction
- Seller Details
Engage your customers in real time. Delight your website visitors and help your customers instantly.
- 50% Small-Business
- 50% Mid-Market
- Overview
- User Satisfaction
- Seller Details
A platform for data driven customer relationship management, able to provide engaging, publishing, analytics and managing customer data in a single tool. Chorally enables brands to explore the full po
- 67% Mid-Market
- 67% Small-Business
943 Twitter followers
- Overview
- User Satisfaction
- Seller Details
ConSol CM is a software for any situation. It epitomizes flourishing customer relationships and the highest quality for value-creating and internal processes at a smart company.
- 50% Enterprise
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Corefactors is a RevOps-enabling end-to-end CRM platform. The platform aims to cater to the growing need for a unified platform to manage customer relations and customer-facing teams. With the prolife
- 45% Small-Business
- 27% Enterprise
48 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CRM and Kanban for Zendesk is an innovative application seamlessly integrated with the Zendesk platform. It is tailored to enhance CRM management and ticket organization directly within Zendesk Suppor
- 60% Mid-Market
- 40% Small-Business
296 Twitter followers
