Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Usedesk

Show rating breakdown
3 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2014

Profile Name

Star Rating

3
0
0
0
0

Usedesk Reviews

Review Filters
Profile Name
Star Rating
3
0
0
0
0
Sabina V.
SV
Sabina V.
Content Growth Manager
02/07/2025
Validated Reviewer
Verified Current User
Review source: Organic

A hidden gem in the world of customer support apps

We’ve been using Usedesk’s automation and AI-powered solutions for quite a while and have ended up being thoroughly impressed with it!! Plus, it's been so easy to integrate Usedesk with our existing tools, making it an essential part of our support ecosystem. So, if you're ready to experiment with customer support apps, I suggest you start with this one :)
MM
Makhmud M.
12/11/2020
Validated Reviewer
Review source: Organic

very userfriendly app

the flexibility of app and easy work process flow
Verified User in Computer Software
AC
Verified User in Computer Software
12/11/2020
Validated Reviewer
Review source: Organic

Use the platform for 5 years. Great solution for our customer support department

All the channels we need are supported, especially whatsapp integration.

About

Contact

HQ Location:
Tallinn, EE

Social

What is Usedesk?

Usedesk LLC is a company specializing in customer support automation solutions designed to enhance communication and streamline service operations for businesses. Their platform offers a range of tools, including a helpdesk system, ticketing management, and integration capabilities with various communication channels such as email, social media, and messengers. Usedesk aims to improve customer service efficiency by centralizing interactions in a single interface, enabling companies to deliver prompt and effective support. The company provides customizable options to fit the unique needs of businesses across various industries.

Details

Year Founded
2014