Usedesk

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3 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2014
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Usedesk Reviews

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Verified User
U
Content Growth Manager
Small-Business (50 or fewer emp.)
5/5

Having used the platform for some time, this reviewer is impressed with its automation and AI-powered solutions and easy integration with existing tools. The price may be a concern, though no other drawbacks have been identified.

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Summarized using AI
MM
Makhmud M.
Mid-Market (51-1000 emp.)
12/11/2020
Validated Reviewer
Review source: Organic

very userfriendly app

the flexibility of app and easy work process flow
Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
12/11/2020
Validated Reviewer
Review source: Organic

Use the platform for 5 years. Great solution for our customer support department

All the channels we need are supported, especially whatsapp integration.

About

Contact

HQ Location:
Tallinn, EE

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What is Usedesk?

Usedesk LLC is a company specializing in customer support automation solutions designed to enhance communication and streamline service operations for businesses. Their platform offers a range of tools, including a helpdesk system, ticketing management, and integration capabilities with various communication channels such as email, social media, and messengers. Usedesk aims to improve customer service efficiency by centralizing interactions in a single interface, enabling companies to deliver prompt and effective support. The company provides customizable options to fit the unique needs of businesses across various industries.

Details

Year Founded
2014
Website
usedesk.com