Sirportly

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3 reviews
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4.3
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Sirportly Reviews

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Verified User
U
Soporte Técnico en Sistemas
Enterprise (> 1000 emp.)
4.5/5

Having used the support system for ticket management, this reviewer appreciates its excellent communication channels and ease of administration. The board for receiving tickets could be more customizable to improve urgent incident handling.

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MP
Martin P.
Ingeniero de soporteMid-Market (51-1000 emp.)
08/11/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Sirportly has tools for ticket management and analysis that will help you improve your productivity

Sirportly has a user interface similar to that of an email, where you can see the assigned, pending and resolved tickets. The platform focuses on all the information on support tickets being in one place and updates can be made between members.
Paul C.
PC
Paul C.
I.T Support / ProgrammerComputer HardwareSmall-Business (50 or fewer emp.)
12/27/2018
Validated Reviewer
Review source: Seller invite

Great Service Desk

This is a very powerful I.T Service desk that helped us deliver I.T Support to all users, extremely easy to use from a customer and user point of view, easy to setup (in most parts) and very flexible

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@sirportly

What is Sirportly?

Sirportly is a customer support platform designed to help businesses manage their customer service operations efficiently. It offers a range of features including ticket management, customizable workflows, and real-time reporting, enabling teams to streamline their support processes and enhance customer interactions. The platform supports integration with various third-party applications, allowing for seamless connectivity and data sharing. With its user-friendly interface, Sirportly aims to improve the overall efficiency of support teams and ensure a higher quality of customer service.

Details

Website
sirportly.com