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Sirportly

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3 reviews
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4.3
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Sirportly Reviews

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Melvin A.
MA
Melvin A.
Soporte Técnico en Sistemas en Algar Tech
09/05/2019
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Verified Current User
Review source: G2 invite
Incentivized Review

Sirportly, a support system help with easy implementation and use

Sirportly has excellent communication channels to give specific follow-ups to different incidents that present my work. I like its ease of administration of requests and classification of tickets ordered in different trays according to whether they are new, pending or resolved. I also like the permission of the users, so that each agent has certain permissions in the application.
MP
Martin P.
Ingeniero de soporte en Worken, Talento y desarrollo humano
08/11/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Sirportly has tools for ticket management and analysis that will help you improve your productivity

Sirportly has a user interface similar to that of an email, where you can see the assigned, pending and resolved tickets. The platform focuses on all the information on support tickets being in one place and updates can be made between members.
Paul C.
PC
Paul C.
I.T Support / Programmer at Ken Stimpson Community School
12/27/2018
Validated Reviewer
Review source: Seller invite

Great Service Desk

This is a very powerful I.T Service desk that helped us deliver I.T Support to all users, extreamly easy to use from a customer and user point of view, easy to setup (in most parts) and very flexable

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What is Sirportly?

Sirportly is a customer support platform designed to help businesses manage their customer service operations efficiently. It offers a range of features including ticket management, customizable workflows, and real-time reporting, enabling teams to streamline their support processes and enhance customer interactions. The platform supports integration with various third-party applications, allowing for seamless connectivity and data sharing. With its user-friendly interface, Sirportly aims to improve the overall efficiency of support teams and ensure a higher quality of customer service.

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