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Sugester

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3 reviews
  • 1 profiles
  • 3 categories
Average star rating
3.3
Serving customers since

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Sugester Reviews

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Karolina M.
07/09/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simple and intuitive CRM

Sugester makes task delegating much easier - every task is addressed to a specific person and tracking is also very simple - tasks can be given different priorities, statuses and also deadlines. Sugester also allows linking multiple e-mail boxes so you can gather all emails in one place. I've also used live chat for communication with our customers which is a great convenience. Sugester offers 30 days for testing so you have plenty of time to check if Sugester suits you and which subscription plan is good for you.
Piotr S.
PS
Piotr S.
Kierownik e-commerce w Martes Sport Sp. z o.o.
08/04/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

Affordable CRM

The suggester works well with a small group of consultants who need to handle multiple channels such as email, phone, or live chat. Its advantage is the reasonable price and advanced capabilities in terms of response templates. This allows consultants to manage their time more efficiently and respond to more requests.
Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
08/09/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good CRM Organization and Tracker Tool

I really like how Sugester CRM keeps track of all of my data from all over the place (email, phone call, message...) for me. I can keep track of all of my clients (and add their info) on the Client tab and from there created needed tasks. I can also see a snapshot of all tasks and their progress so I don't lose anything. Sugester also sends me reminders about tasks. Sugester also helps build profiles around my clients so that I can better serve them and help them out. There is so much more that Sugester does, and my company has only just started using its tools and I can already see how impactful it will be.

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@sugesterPL

What is Sugester?

Sugester is a cloud-based helpdesk and customer relationship management (CRM) platform designed to streamline communication and collaboration within businesses and between companies and their customers. Based in Poland and accessible via http://sugester.pl, the platform combines a range of features including email management, task and project management, as well as time tracking capabilities, allowing users to manage tickets, engage with clients, and handle workload efficiently from one centralized interface. Particularly suited for small to medium-sized businesses, Sugester offers tools that aid in improving customer service and boosting productivity, making it a valuable asset for businesses looking to optimize their interaction with customers and enhance internal processes.

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