[ SupportBox Reviews ](https://www.g2.com/products/supportbox/reviews) [ SupportBox Reviews ](https://www.g2.com/products/supportbox/reviews) # SupportBox Pricing Overview [Editedit](https://my.g2.com/supportbox/pricings) Free Trial Email Inbox €16.90 1 User Per Month - Lucy AI - Unlimited emails and inboxes - Canned responses - Easy ticket assignment - Internal notes - Multi-language support - Collecting customer feedback - Automations - Integrations with e-commerce platforms and CRMs Show More Live Chat €16.90 1 User Per Month - Lucy AI - Multiple chat widgets - Unlimited conversation history - Easy design customization - Internal notes - Typing indicator (“customer is typing”) - Create ticket from chat - Multiple agents in one chat - Customer profile and history - Facebook Messenger + Instagram Show More Phone Calls €16.90 1 User Per Month - Lucy AI - Caller identification - Custom voice greeting - Call recordings - Internal notes - Call queues - IVR (voice menu) - Landline, mobile, and VoIP support - Landline, mobile, and VoIP powered by OptimSys Show More Pricing is based on selected features and number of users, billed monthly or annually. SupportBox has 3 pricing editions, from €16.90 to €16.90. A free trial of SupportBox is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for SupportBox is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SupportBox must be conducted with the seller. Pricing information was last updated on October 29, 2025 Show More [ ![ManageEngine ServiceDesk Plus](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg "ManageEngine ServiceDesk Plus") Sponsored ManageEngine ServiceDesk Plus 4.2/5 (249) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") Zoho Desk 4.4/5 (7,431) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5 (6,954) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,620) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/supportbox/competitors/alternatives) ## SupportBox Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | ![Zoho Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg) [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ##### FREE | $0.00 | Completely Free upto 3 agents - Email Ticketing - Customer Management - Private Knowledge Base - Multi Language Help desk - Mobile Apps - 24\*5 Email Support - Help Center - Predefined SLAs - Macros [Show More](javascript:void(0);) | | ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg) [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) ##### Starter Suite | Starting at $25.001 User Per Month | The simple CRM suite for marketing, sales, service, and commerce. - Case Management - Knowledge Management - Salesforce Mobile App - Customizable Reports and Dashboards - Task Management, Activity Feed - Lightning App Builder - AppExchange App Integration [Show More](javascript:void(0);) | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | Various alternatives pricing & plans Free Trial Pricing information for the above various SupportBox alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## SupportBox Pricing Reviews (1) ![Jaroslav J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaroslav J.") JJ Jaroslav J. Founder Small-Business (50 or fewer emp.) 12/17/2025 More Options - "Seamless Collaboration and All-in-One Support Solution" 5/5 What do you like best about SupportBox? What we value most is the ability to collaborate with colleagues on a single email, allowing us to craft the best possible response and provide the highest level of support to our customers. Supportbox also offers us an all-in-one solution, including AI chat, telephone management, and, naturally, email ticketing. Review collected by and hosted on G2.com. What do you dislike about SupportBox? The app's design feels a bit outdated, but from what I understand, a redesign is in progress. Review collected by and hosted on G2.com. What problems is SupportBox solving and how is that benefiting you? Every email from our customers now receives a response, which addresses the most significant issue we previously faced with Gmail and other solutions. Review collected by and hosted on G2.com. 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