Introducing G2.ai, the future of software buying.Try now

Best Feedback Analytics Software - Page 8

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Feedback analytics software enables businesses to consolidate and analyze their customer feedback within a single platform. This type of software leverages the capabilities of natural language processing (NLP) software to extract actionable insights from unstructured text data, which can be sourced from a variety of different feedback channels, such as review sites, social media, surveys, and customer service tools. Feedback analytics software helps businesses analyze customer sentiment and uncover trends or patterns, empowering them to take action on feedback and improve customer experience (CX).

Feedback analytics solutions allow users to import feedback through integrations with survey software, social media, and customer service software such as help desk software, live chat software, and enterprise feedback management software. All-in-one feedback analytics solutions offer these integrations in addition to built-in survey capabilities for soliciting customer feedback or reviews. Businesses may also use text analysis software for analyzing other types of unstructured text data; however, feedback analytics software is designed specifically for extracting insights from customer feedback.

To qualify for inclusion in the Feedback Analytics category, a product must:

Centralize customer feedback collected from multiple sources and channels
Use NLP to extract insights from text feedback, including key phrases, sentiment, and trends
Provide dashboards and visualizations for text data
Integrate with review sites, survey tools, or help desks through which users can source customer feedback
Show More
Show Less

Featured Feedback Analytics Software At A Glance

Free Plan Available:
Keatext
Sponsored
Leader:
Highest Performer:
Easiest to Use:
Top Trending:
Show LessShow More
Highest Performer:
Easiest to Use:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

Coming Soon
Get Trending Feedback Analytics Products in Your Inbox

A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.

Sample Trending Products Newsletter
No filters applied
209 Listings in Feedback Analytics Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built for Product and Marketing teams, Zelta is an AI feedback hub which allows you to find your customers most painful problems without digging through thousands of calls

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zelta.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Insights
    1
    Ease of Creation
    1
    Ease of Use
    1
    Easy Integrations
    1
    Feedback Management
    1
    Cons
    Filtering Issues
    1
    Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zelta.ai features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Thematic Analysis
    Average: 8.6
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    8.3
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zelta AI
    Year Founded
    2022
    HQ Location
    New York, US
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built for Product and Marketing teams, Zelta is an AI feedback hub which allows you to find your customers most painful problems without digging through thousands of calls

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
  • 50% Mid-Market
Zelta.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Insights
1
Ease of Creation
1
Ease of Use
1
Easy Integrations
1
Feedback Management
1
Cons
Filtering Issues
1
Limitations
1
Zelta.ai features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.4
8.3
Thematic Analysis
Average: 8.6
8.3
Custom Reports and Dashboards
Average: 8.6
8.3
Customer Service Channels
Average: 8.7
Seller Details
Seller
Zelta AI
Year Founded
2022
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Sw

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cloutly features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Thematic Analysis
    Average: 8.6
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    8.3
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cloutly
    Year Founded
    2019
    HQ Location
    Gold Coast, AU
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Sw

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Cloutly features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Thematic Analysis
Average: 8.6
8.3
Custom Reports and Dashboards
Average: 8.6
8.3
Customer Service Channels
Average: 8.7
Seller Details
Seller
Cloutly
Year Founded
2019
HQ Location
Gold Coast, AU
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commerce.AI helps activate unstructured customer experience data. Our technology extracts attributes, intents, marketing opportunities and other insights from voice, chat, text & video data. Our u

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Commerce AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Customer Support
    1
    Data Analysis
    1
    Data Management
    1
    Ease of Use
    1
    Cons
    Data Management
    1
    Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Commerce AI features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Thematic Analysis
    Average: 8.6
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    8.3
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Sunnyvale, US
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commerce.AI helps activate unstructured customer experience data. Our technology extracts attributes, intents, marketing opportunities and other insights from voice, chat, text & video data. Our u

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Commerce AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Customer Support
1
Data Analysis
1
Data Management
1
Ease of Use
1
Cons
Data Management
1
Limitations
1
Commerce AI features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Thematic Analysis
Average: 8.6
8.3
Custom Reports and Dashboards
Average: 8.6
8.3
Customer Service Channels
Average: 8.7
Seller Details
Year Founded
2016
HQ Location
Sunnyvale, US
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cycle is a unified feedback platform for modern teams. We create a single source of truth for user feedback & user research and help you extract insights using AI. Cycle is deeply integrated with

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cycle App features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cycle.app
    Year Founded
    2019
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cycle is a unified feedback platform for modern teams. We create a single source of truth for user feedback & user research and help you extract insights using AI. Cycle is deeply integrated with

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Cycle App features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Cycle.app
Year Founded
2019
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dolphin AI is the next gen AI-powered Voice of the Customer copilot. We take all your customer feedback, consolidate it into one place and analyze it for insights & themes so that you don’t need

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dolphin AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Insights
    1
    Customizability
    1
    Feedback Management
    1
    Time-Saving
    1
    Tracking Efficiency
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dolphin AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    10.0
    Thematic Analysis
    Average: 8.6
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    10.0
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2025
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dolphin AI is the next gen AI-powered Voice of the Customer copilot. We take all your customer feedback, consolidate it into one place and analyze it for insights & themes so that you don’t need

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Dolphin AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Insights
1
Customizability
1
Feedback Management
1
Time-Saving
1
Tracking Efficiency
1
Cons
This product has not yet received any negative sentiments.
Dolphin AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
10.0
Thematic Analysis
Average: 8.6
8.3
Custom Reports and Dashboards
Average: 8.6
10.0
Customer Service Channels
Average: 8.7
Seller Details
Year Founded
2025
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Adoreboard reveals the 'unknown unknowns' to transform Customer Experience with Emotionally Intelligent Insights.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Emotics features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Belfast, GB
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Adoreboard reveals the 'unknown unknowns' to transform Customer Experience with Emotionally Intelligent Insights.

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Emotics features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2011
HQ Location
Belfast, GB
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eTrusted has been designed from the ground up as a standardized and scalable SaaS platform for real-time customer feedback. Invite your customers to give feedback where it is most important to you. C

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eTrusted Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Easy Integrations
    1
    Feedback
    1
    Feedback Management
    1
    Cons
    Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eTrusted features and usability ratings that predict user satisfaction
    5.8
    Has the product been a good partner in doing business?
    Average: 9.4
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Köln, DE
    LinkedIn® Page
    www.linkedin.com
    759 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eTrusted has been designed from the ground up as a standardized and scalable SaaS platform for real-time customer feedback. Invite your customers to give feedback where it is most important to you. C

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
eTrusted Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Easy Integrations
1
Feedback
1
Feedback Management
1
Cons
Limitations
1
eTrusted features and usability ratings that predict user satisfaction
5.8
Has the product been a good partner in doing business?
Average: 9.4
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1999
HQ Location
Köln, DE
LinkedIn® Page
www.linkedin.com
759 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We analyse communications in your tool stack and deliver qualified discovery items to your backlog… with zero human intervention. Surface actionable opportunities to improve your product or service

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Feedbck.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Integrations
    1
    Easy Setup
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Feedbck.ai features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Thematic Analysis
    Average: 8.6
    0.0
    No information available
    10.0
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We analyse communications in your tool stack and deliver qualified discovery items to your backlog… with zero human intervention. Surface actionable opportunities to improve your product or service

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Feedbck.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Customer Support
1
Ease of Use
1
Easy Integrations
1
Easy Setup
1
Cons
This product has not yet received any negative sentiments.
Feedbck.ai features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Thematic Analysis
Average: 8.6
0.0
No information available
10.0
Customer Service Channels
Average: 8.7
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers w

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • First Insight features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1994
    HQ Location
    Sioux Falls, US
    Twitter
    @First_Insight
    271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    282 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers w

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
First Insight features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1994
HQ Location
Sioux Falls, US
Twitter
@First_Insight
271 Twitter followers
LinkedIn® Page
www.linkedin.com
282 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hear Contact Center Intelligence Platform empowers businesses to effortlessly unlock the value of their conversation data. With Hear, organizations can centralize customer feedback from calls, surv

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hear.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Data Analytics
    1
    Ease of Use
    1
    Easy Integrations
    1
    Improvement
    1
    Cons
    Complexity Issues
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hear.ai features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Thematic Analysis
    Average: 8.6
    8.3
    Custom Reports and Dashboards
    Average: 8.6
    8.3
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hear.ai
    Year Founded
    2023
    HQ Location
    Tel Aviv, Israel
    Twitter
    @hearai_
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Hear Contact Center Intelligence Platform empowers businesses to effortlessly unlock the value of their conversation data. With Hear, organizations can centralize customer feedback from calls, surv

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Hear.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Data Analytics
1
Ease of Use
1
Easy Integrations
1
Improvement
1
Cons
Complexity Issues
1
Learning Curve
1
Hear.ai features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
8.3
Thematic Analysis
Average: 8.6
8.3
Custom Reports and Dashboards
Average: 8.6
8.3
Customer Service Channels
Average: 8.7
Seller Details
Seller
Hear.ai
Year Founded
2023
HQ Location
Tel Aviv, Israel
Twitter
@hearai_
2 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CustomerMX is software that helps businesses track, respond to, and improve the customer experience. It does this by collecting data from various sources, such as social media, surveys, and customer s

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hoick - CustomerMX features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Thematic Analysis
    Average: 8.6
    10.0
    Custom Reports and Dashboards
    Average: 8.6
    10.0
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hoick
    Year Founded
    2020
    HQ Location
    Dubai, AE
    Twitter
    @HoickMX
    9 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
    Ownership
    Private
Product Description
How are these determined?Information
This description is provided by the seller.

CustomerMX is software that helps businesses track, respond to, and improve the customer experience. It does this by collecting data from various sources, such as social media, surveys, and customer s

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Hoick - CustomerMX features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Thematic Analysis
Average: 8.6
10.0
Custom Reports and Dashboards
Average: 8.6
10.0
Customer Service Channels
Average: 8.7
Seller Details
Seller
Hoick
Year Founded
2020
HQ Location
Dubai, AE
Twitter
@HoickMX
9 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Ownership
Private
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MiningExperiences (MX) is a revolutionary new software that allows companies to discover and analyze their target market and mine opinions and feedback from consumers about their interest in a product

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hoick - Mining Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Confusing Options
    1
    Difficult Learning
    1
    Learning Curve
    1
    Learning Difficulty
    1
    Not Intuitive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hoick - Mining Experience features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Thematic Analysis
    Average: 8.6
    6.7
    Custom Reports and Dashboards
    Average: 8.6
    6.7
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hoick
    Year Founded
    2020
    HQ Location
    Dubai, AE
    Twitter
    @HoickMX
    9 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
    Ownership
    Private
Product Description
How are these determined?Information
This description is provided by the seller.

MiningExperiences (MX) is a revolutionary new software that allows companies to discover and analyze their target market and mine opinions and feedback from consumers about their interest in a product

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Hoick - Mining Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Confusing Options
1
Difficult Learning
1
Learning Curve
1
Learning Difficulty
1
Not Intuitive
1
Hoick - Mining Experience features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Thematic Analysis
Average: 8.6
6.7
Custom Reports and Dashboards
Average: 8.6
6.7
Customer Service Channels
Average: 8.7
Seller Details
Seller
Hoick
Year Founded
2020
HQ Location
Dubai, AE
Twitter
@HoickMX
9 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Ownership
Private
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Indellia is an AI-powered Customer Feedback Analytics platform that provides a single source of truth for customer insights across internal channels (help desk, CRM) and public channels (reviews). Our

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Indellia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Insights
    1
    Experience Improvement
    1
    Feedback Management
    1
    Improvement
    1
    Insights Generation
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Indellia features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Thematic Analysis
    Average: 8.6
    10.0
    Custom Reports and Dashboards
    Average: 8.6
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Indellia
    Year Founded
    2021
    HQ Location
    Palo Alto, US
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Indellia is an AI-powered Customer Feedback Analytics platform that provides a single source of truth for customer insights across internal channels (help desk, CRM) and public channels (reviews). Our

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Indellia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Insights
1
Experience Improvement
1
Feedback Management
1
Improvement
1
Insights Generation
1
Cons
This product has not yet received any negative sentiments.
Indellia features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Thematic Analysis
Average: 8.6
10.0
Custom Reports and Dashboards
Average: 8.6
0.0
No information available
Seller Details
Seller
Indellia
Year Founded
2021
HQ Location
Palo Alto, US
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luminoso Analytics applies artificial intelligence (AI) and natural language understanding (NLU) to accurately analyze text-based data for any industry without lengthy setup time or training. Luminos

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Luminosos Daylight features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Thematic Analysis
    Average: 8.6
    10.0
    Custom Reports and Dashboards
    Average: 8.6
    10.0
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Luminoso
    Year Founded
    2010
    HQ Location
    Boston, US
    Twitter
    @LuminosoInsight
    1,618 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luminoso Analytics applies artificial intelligence (AI) and natural language understanding (NLU) to accurately analyze text-based data for any industry without lengthy setup time or training. Luminos

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Luminosos Daylight features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Thematic Analysis
Average: 8.6
10.0
Custom Reports and Dashboards
Average: 8.6
10.0
Customer Service Channels
Average: 8.7
Seller Details
Seller
Luminoso
Year Founded
2010
HQ Location
Boston, US
Twitter
@LuminosoInsight
1,618 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With ever-evolving technology comes ever-evolving consumer beliefs and behaviors. To keep up with these changes, companies must leverage deep consumer insights with speed and efficiency. With Pivony,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pivony features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    10.0
    Thematic Analysis
    Average: 8.6
    10.0
    Custom Reports and Dashboards
    Average: 8.6
    10.0
    Customer Service Channels
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pivony
    Year Founded
    2020
    HQ Location
    Claymont, US
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With ever-evolving technology comes ever-evolving consumer beliefs and behaviors. To keep up with these changes, companies must leverage deep consumer insights with speed and efficiency. With Pivony,

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Pivony features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
10.0
Thematic Analysis
Average: 8.6
10.0
Custom Reports and Dashboards
Average: 8.6
10.0
Customer Service Channels
Average: 8.7
Seller Details
Seller
Pivony
Year Founded
2020
HQ Location
Claymont, US
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®