Best Feedback Analytics Software - Page 8

How Many Feedback Analytics Software Products Does G2 Track?

Total Products under this Category: 269

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Permut (+5.01%) - Among all products in this category, Permut recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Feedback Analytics Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 41,000+ Authentic Reviews
  • 269+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Feedback Analytics Software

G2 Grid® for Feedback Analytics Software plotting products by satisfaction and market presence

Highlighted products: SurveyMonkey, Birdeye, QEval, Medallia Customer Experience, ReputationStacker, Resonate CX, Glassbox, and AskNicely.

Underlying data: [Grid® JSON](https://www.g2.com/categories/feedback-analytics/grids.json?focus%5B%5D=surveymonkey&focus%5B%5D=birdeye&focus%5B%5D=qeval&focus%5B%5D=medallia-customer-experience&focus%5B%5D=reputationstacker&focus%5B%5D=resonate-cx&focus%5B%5D=glassbox&focus%5B%5D=asknicely)

Cobbai

Cobbai transforms genAI integration in customer service with a unique Control Center, the only platform offering transparent and controlled genAI workflows. By centralizing AI-ready processes, knowledge gaps, and agent adoption, we empower team leaders with crucial insights to enhance efficiency and quality. From the Cobbai Deflector for swift inquiries to the Cobbai Assistant for agent support and the Cobbai Dispatcher for ticket analysis and optimization, our solutions cover every aspect of customer service.

Average Rating: 4.0/5.0

Total Reviews: 2

How Do G2 Users Rate Cobbai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)
  • Thematic Analysis: 9.2/10 (Category avg: 8.7/10)
  • Custom Reports and Dashboards: 9.2/10 (Category avg: 8.6/10)
  • Customer Service Channels: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Cobbai?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Cobbai?

Dimension Labs

Dimension Labs' Chatbot AI Agent is an advanced analytics platform designed to enhance the performance of intent-based and generative AI chatbots. By providing AI-driven reporting and insights, it enables chatbot teams to optimize interactions, reduce drop-offs, and minimize human escalations, leading to more engaging and efficient customer experiences. Key Features and Functionality: - AI-Powered Analytics: Offers intelligent data insights to streamline bot training and ensure consistent, high-quality user interactions. - Conversation Visualization: Transforms unstructured customer conversations into structured data, allowing teams to uncover automation opportunities and improve chatbot performance. - Omni-Channel Dashboards: Monitors key customer experience metrics, such as Net Promoter Score (NPS) and customer satisfaction, in real-time across multiple data sources, enabling rapid identification and resolution of emerging issues. - Cost Reduction: Identifies patterns in customer interactions that influence business metrics, helping to reduce cost per interaction and escalation rates while improving NPS, Customer Satisfaction (CSAT), and Customer Effort Score (CES). Primary Value and User Solutions: Dimension Labs' Chatbot AI Agent empowers organizations to extract actionable insights from customer interactions, leading to significant improvements in chatbot efficiency and customer satisfaction. By automating the analysis of conversational data, it reduces the need for manual transcript reviews, accelerates bot training, and ensures a consistent, high-quality customer experience. This results in substantial cost savings, enhanced self-service workflows, and increased up-sell rates through optimized chatbot interactions.

Average Rating: 4.6/5.0

Total Reviews: 15

Who Is the Company Behind Dimension Labs?

Who Uses This Product?

  • Company Size: 73% Medium, 20% Small

What Do G2 Reviewers Say About Dimension Labs?

AI-generated summary from verified user reviews

Pros
  • Users value the customizable reporting features of Dimension Labs, allowing tailored insights for better decision-making.
  • Users value the excellent customer support provided by Dimension Labs, enhancing their overall experience and satisfaction.
  • Users love the customizable dashboards of Dimension Labs, enhancing their ability to track and analyze data effectively.
  • Users appreciate the ease of use of Dimension Labs, highlighting the user-friendly interface and straightforward setup.
  • Users value the detailed performance insights Dashbot provides, enhancing chatbot management and decision-making within organizations.
Cons
  • Users find the learning curve challenging, especially for beginners and advanced features, affecting overall usability.
  • Users express that customization issues hinder the ability to tailor reports and features effectively for specific needs.
  • Users find the limited customization for reports restrictive, desiring more flexibility to meet specific team needs.
  • Users often find the steep learning curve for Dimension Labs challenging, especially with advanced features and platform dependency.
  • Users find the complexity of Dimension Labs challenging, especially for beginners navigating the analytics tool.

What Are Recent G2 Reviews of Dimension Labs?

elvan.ai

Elvan is a customer feedback platform that helps SaaS and e-commerce teams collect feedback at the right moment inside their product or website. Instead of long surveys or generic NPS emails, Elvan lets teams trigger short in-app and web surveys based on real user actions like checkout completion, feature usage, or onboarding milestones. Responses are automatically summarized using AI, helping teams quickly identify patterns, friction points, and opportunities without digging through raw feedback. Elvan is designed for founders, product, and customer experience teams who want fast, actionable insights without adding complexity or hurting conversion rates.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate elvan.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)

Who Is the Company Behind elvan.ai?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About elvan.ai?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of elvan.ai, highlighting the intuitive setup and helpful AI summaries.
  • Users appreciate the helpful customer support of elvan.ai, ensuring a smooth experience with quick responses to inquiries.
  • Users value the ease of creation with elvan.ai, noting its intuitive interface and quick survey setup.
  • Users value the easy access and intuitive design of elvan.ai, streamlining survey creation and enhancing usability.
  • Users find the easy setup of elvan.ai straightforward, enabling quick survey creation and intuitive usage.
Cons
  • Users express a desire for a Zendesk integration, highlighting gaps in ecosystem compatibility with elvan.ai.

What Are Recent G2 Reviews of elvan.ai?

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feedbask

Feedbask is a customer support and feedback management tool that allows teams to collect, organize, and respond to user interactions. It provides a shared inbox to manage conversations and supports multiple input channels such as feedback widgets, bug reports, feature requests, and live chat. Each submission includes contextual data like page URL, browser, and device information. The platform also offers AI-assisted reply suggestions and collaboration features to help teams handle requests and track user feedback efficiently.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind feedbask?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of feedbask?

Feedier AI

What is Feedier AI? Feedier is an AI Customer Intelligence platform built for large organizations with complex structures, multiple subsidiaries, business units, geographies, or customer touchpoints. What does Feedier? Feedier centralizes customer feedback from 17+ sources (surveys, online reviews, support tickets, third-party integrations) into a single environment. Its AI continuously reads and analyzes all open-text feedback at scale — performing sentiment analysis, topic detection, and theme clustering without manual tagging. The platform then generates structured reports with prioritized action plans and financial impact estimates, designed for CX, Quality, and Operations leadership. Core capabilities - Multi-source feedback centralization: NPS, CSAT, CES, customer comments, and third-party signals in one unified workspace. - AI-powered text analytics: automated processing of open-ended responses across 40+ languages, with no manual coding required. - Executive reporting: auto-generated CX reports with business impact quantification, ready for board-level presentation. - Deep Research: a natural language interface that lets any team member query customer data and receive structured analysis in seconds. - Action planning: prioritized recommendations linked to customer comments, mapped to operational teams. Who is Feedier for? CX Directors, Chief Customer Officers, and Insight Managers at organizations with 500 to 20,000+ employees — particularly in Insurance, Financial Services, Transportation, Energy, and Real Estate sectors. Feedier is designed for teams that already collect feedback through tools like Qualtrics, Medallia, or InMoment and need an intelligence layer to make that data actionable. Deployment and compliance 100% European infrastructure. ISO 27001:2022 certified. SOC 2 compliant. Data never leaves the EU.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Feedier AI?

  • Thematic Analysis: 9.2/10 (Category avg: 8.7/10)
  • Custom Reports and Dashboards: 9.2/10 (Category avg: 8.6/10)
  • Customer Service Channels: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Feedier AI?

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Are Recent G2 Reviews of Feedier AI?

Gleantap

Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built for fitness, wellness, healthcare, retail, and entertainment businesses that want to grow faster, boost retention, and increase customer lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive customer engagement, referrals, and repeat visits across multiple locations — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain customers. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers wherever they are: text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers across business locations. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Built for fitness, wellness, healthcare, retail, and entertainment businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build member loyalty and gamified engagement with personalized campaigns - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified customer engagement platform

Average Rating: 4.5/5.0

Total Reviews: 19

How Do G2 Users Rate Gleantap?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.4/10)

Who Is the Company Behind Gleantap?

  • Seller: Gleantap
  • Year Founded: 2018
  • HQ Location: Austin, US
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness
  • Company Size: 63% Small, 32% Medium

What Do G2 Reviewers Say About Gleantap?

AI-generated summary from verified user reviews

Pros
  • Users commend the time-saving automation features of Gleantap, simplifying communication and enhancing member engagement.
  • Users value the time-saving automation features of Gleantap, enhancing member engagement and communication effortlessly.
  • Users praise Gleantap's exceptional customer support, noting their responsiveness and dedication to client success.
  • Users find Gleantap to be easy to use, enhancing efficiency and streamlining member communication effortlessly.
  • Users appreciate the enhanced work efficiency of Gleantap, along with its robust automation and excellent customer support.
Cons
  • Users find a noticeable learning curve with Gleantap, complicating onboarding and making initial usage challenging.
  • Users experience a difficult setup, facing challenges like a steep learning curve and clunky form management.
  • Users face a noticeable learning curve with Gleantap, making onboarding and training a significant challenge.
  • Users find the setup process unintuitive, making it challenging to create campaigns independently and effectively.
  • Users experience software glitches with Gleantap updates, leading to disruptions and challenges during usage.

What Are Recent G2 Reviews of Gleantap?

What Are G2 Users Discussing About Gleantap?

Gravite

Gravite is an AI-powered Quality Management and Voice of Customer platform built for contact centers and customer service teams. Gravite automatically analyzes customer interactions across calls, emails, chats, and other channels, helping teams monitor quality at scale, identify risks and compliance issues, and understand what customers are really saying. With Gravite, companies can: - Automatically evaluate 100% of customer interactions using customizable quality scorecards. - Detect critical issues, process deviations, and coaching opportunities. - Track agent and team performance and provide actionable feedback. - Identify customer topics, reasons for contact, sentiment, and emerging trends. - Turn conversations into structured insights, summaries, and reports. - Connect insights to existing workflows and tools through integrations and webhooks. Instead of manually reviewing a small sample of interactions, Gravite enables Quality, Operations, and Customer Experience teams to continuously monitor customer interactions and turn them into actionable insights. Gravite is particularly suited for contact centers, BPOs, and organizations managing large volumes of customer interactions.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Gravite?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.4/10)
  • Thematic Analysis: 8.3/10 (Category avg: 8.7/10)
  • Custom Reports and Dashboards: 8.3/10 (Category avg: 8.6/10)
  • Customer Service Channels: 5.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Gravite?

  • Seller: Gravite
  • Year Founded: 2023
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Gravite?

Herald

Herald lets everyone in the company listen to your customers in meaningful ways. With one click capture right through a lightweight browser extension, start collecting customer feedback across any channel and act on it. Sales, marketing and customer success teams can start collecting quotes in context for testimonials, bugs or features. Product teams then get a quantified look at customer needs grouped in meaningful ways to make decisions, solve problems, and build out the roadmap. Keep your entire team engaged with Voice of the Customer reports to ensure that everyone fully understands what customers are thinking and feeling. It also helps everyone understand business decisions in context of customer feedback. It is free to use Herald with 2 users & unlimited viewers in your company. Sign up for a free account, download the browser extension at HeraldHQ.com to get started.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Herald?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)
  • Thematic Analysis: 6.7/10 (Category avg: 8.7/10)
  • Custom Reports and Dashboards: 6.7/10 (Category avg: 8.6/10)
  • Customer Service Channels: 6.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Herald?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About Herald?

AI-generated summary from verified user reviews

Pros
  • Users love the easy access through Teams, simplifying ticket submission without needing the internal system.
  • Users value the time-saving access to Herald through Teams, streamlining ticket submissions effortlessly each week.
Cons
  • Users often find the AI's lack of understanding requires additional clarification, complicating the ticket submission process.

What Are Recent G2 Reviews of Herald?

What Are G2 Users Discussing About Herald?

Intellibase

Elevate your product strategy with AI-driven user feedback analysis

Average Rating: 3.3/5.0

Total Reviews: 2

How Do G2 Users Rate Intellibase?

  • Thematic Analysis: 8.3/10 (Category avg: 8.7/10)
  • Custom Reports and Dashboards: 9.2/10 (Category avg: 8.6/10)
  • Customer Service Channels: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Intellibase?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Intellibase?

Perspective

Perspective AI is AI intake software that replaces static intake forms with adaptive conversations that qualify, route, and summarize leads automatically — across every industry that runs an intake process. Most intake forms collect answers and move on. Perspective understands them. Its AI adapts in real time, following up on vague responses, probing when something doesn't add up, and going deeper on the details that determine fit. The result is the qualification depth you'd normally only get from a phone screening — delivered automatically, at any volume. Perspective's Intelligent Intake is built for the industries where intake makes or breaks the client relationship. Law firms use it to replace legal intake forms with AI conversations that screen case fit and route prospects before they reach an attorney. Healthcare practices and therapy providers use it for patient intake that collects symptoms, history, and urgency without a front desk bottleneck. Financial advisors use it to qualify prospects against suitability criteria automatically. Any team running a client intake, customer intake, or lead intake process can deploy a live AI intake conversation in under five minutes — no form builder, no developer required. Key Features - AI intake conversations that adapt based on what applicants actually say — not fixed intake form fields - Automatic qualification, routing, and summarization for every intake conversation - Vertical-ready for legal intake, patient intake, therapy intake, financial intake, and customer intake - Voice agents for phone-based intake collection - Instant deployment as a website widget, popup, email link, or standalone intake page - Native integrations with Slack, CRMs, and existing workflows via webhook - SOC 2 certified and ISO 27001:2022 compliant Typical Results - Intake running 24/7 without screening calls or front desk bottlenecks - Lead qualification completed before a prospect ever reaches your team - Setup in under 5 minutes — no form builder or developer required - Consistent intake quality across every conversation, every time

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Perspective?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Perspective?

Product Signals

We help Product teams easily organize customer feedback and close the loop with Customer Success & Sales in seconds.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Product Signals?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.4/10)
  • Thematic Analysis: 10.0/10 (Category avg: 8.7/10)
  • Custom Reports and Dashboards: 10.0/10 (Category avg: 8.6/10)
  • Customer Service Channels: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Product Signals?

Who Uses This Product?

  • Company Size: 50% Large, 50% Small

What Are Recent G2 Reviews of Product Signals?

Review-Analytics

Unlock the power of data with Review Analytics, the all-in-one app designed to revolutionize the way you analyze and utilize reviews about your products and services. Seamlessly capturing and organizing reviews, Review Analytics empowers you to gain invaluable insights, chart historical trends, and stay ahead with real-time alerts. Features: 📊 Comprehensive Analytics: Dive deep into the world of reviews with advanced analytics. Visualize trends, sentiment analysis, and star ratings over time to uncover patterns and make informed decisions. 📈 Historical Charting: Witness the evolution of your product or app’s reputation. Dynamic charts showcase historical review trends, enabling you to understand how user sentiment has changed over weeks, months, and even years. 🎉 Automated NPS & CSAT scores: Automatically compile a complete picture of user opinions and if how they fit within the NPS & CSAT frameworks. 🔍 Smart Review Capture: Effortlessly collect reviews from Amazon, App Stores, and beyond. Review Analytics utilises smart algorithms ensure that no valuable feedback goes unnoticed, giving you a complete picture of user opinions. 🚨 Real-Time Alerts: Stay in control with instant alerts. Set up customized triggers based on specific keywords or rating thresholds, and receive notifications that keep you informed when action is needed. 🧠 Sentiment Analysis: Understand the emotional pulse of your audience. Our cutting-edge sentiment analysis deciphers the nuances of reviews, helping you gauge not only what’s being said, but also how users feel. 🗂️ Organized Dashboard: Tired of sifting through endless reviews? The Review Analytics intuitive dashboard categorizes and organizes reviews, making it effortless to find the information you need at a glance. Whether you’re a product manager, app developer, or business owner, Review Analytics is your indispensable tool for turning reviews into actionable intelligence. Make informed decisions, enhance your product’s reputation, and exceed customer expectations like never before. Sign up to Review Analytics now and take charge of your reviewscape!

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Review-Analytics?

  • Thematic Analysis: 7.5/10 (Category avg: 8.7/10)
  • Custom Reports and Dashboards: 8.3/10 (Category avg: 8.6/10)
  • Customer Service Channels: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Review-Analytics?

Who Uses This Product?

  • Company Size: 50% Small, 50% Medium

What Do G2 Reviewers Say About Review-Analytics?

AI-generated summary from verified user reviews

Pros
  • Users value the detailed insights from Review-Analytics, especially the sentiment analysis and keyword tracking features.
  • Users value the detailed insights generated from reviews, especially the sentiment analysis and keyword tracking features.
  • Users value the detailed insights from Review-Analytics, especially the sentiment analysis and keyword tracking features.
  • Users value the detailed insights and keyword tracking from Review-Analytics, enhancing their understanding of customer feedback.
Cons
  • Users often experience slow performance when loading large volumes of data, impacting their overall efficiency.

What Are Recent G2 Reviews of Review-Analytics?

Viavoo

VIAVOO is the fastest, easiest way to get actionable insights from customer comments and conversations. Our AI-powered 360 Feedback Analytics platform provides 40+ integrations and reveals in real time the emotions, topics and data that matter to CX, marketing and customer support teams.

Average Rating: 3.3/5.0

Total Reviews: 3

How Do G2 Users Rate Viavoo?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.4/10)
  • Thematic Analysis: 10.0/10 (Category avg: 8.7/10)
  • Custom Reports and Dashboards: 10.0/10 (Category avg: 8.6/10)
  • Customer Service Channels: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Viavoo?

  • Seller: viavoo
  • Year Founded: 2009
  • HQ Location: Boulogne-Billancourt, FR
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Large, 33% Medium

What Do G2 Reviewers Say About Viavoo?

AI-generated summary from verified user reviews

Pros
  • Users value the AI-driven analytics of Viavoo for their ability to effortlessly identify customer trends and sentiments.
  • Users value the AI-driven analytics of Viavoo for seamless identification of customer trends and sentiments.
  • Users love the customizable dashboard of Viavoo, with widgets tailored to highlight key information effectively.
  • Users value the dashboard customization in Viavoo, allowing tailored insights through various widgets and pages.
  • Users value the personalized dashboard with various pages and widgets highlighting key aspects effectively.
Cons
  • Users find the limited customization options frustrating, wishing for more personalized features to enhance their experience.
  • Users report accuracy issues with Viavoo, particularly in understanding nuanced language and sarcasm.
  • Users find some features to be complex for first-time users, making the onboarding process less smooth.
  • Users find Viavoo expensive, noting that it lacks more personalized options for the price.
  • Users find the limited options of Viavoo unsatisfactory, feeling it lacks personalized features for their needs.

Zelta.ai

Built for Product and Marketing teams, Zelta is an AI feedback hub which allows you to find your customers most painful problems without digging through thousands of calls

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate Zelta.ai?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.4/10)
  • Thematic Analysis: 8.3/10 (Category avg: 8.7/10)
  • Custom Reports and Dashboards: 8.3/10 (Category avg: 8.6/10)
  • Customer Service Channels: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Zelta.ai?

  • Seller: Zelta AI
  • Year Founded: 2022
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small, 50% Medium

What Are Recent G2 Reviews of Zelta.ai?

Air360

The go-to-platform for an easy to start, conversion rate optimization. Air360 is a AI-powered digital experience analytics software that uncovers user behavior and optimizes conversion rates of your website and mobile app. It uncovers hidden user behaviors across customer journeys.

Average Rating: 4.7/5.0

Total Reviews: 16

How Do G2 Users Rate Air360?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.4/10)

Who Is the Company Behind Air360?

  • Seller: Air360
  • Year Founded: 2016
  • HQ Location: Tokyo, Japan
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 65% Small, 35% Medium

What Do G2 Reviewers Say About Air360?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Air360, making data-driven insights accessible and actionable without complexity.
  • Users commend Air360 for its effective conversion optimization tools, enabling clear insights and improved user engagement.
  • Users commend the ease of use of Air360, appreciating its no-code setup and intuitive interface for quick insights.
  • Users appreciate the actionable insights from Air360, effectively enhancing user understanding and boosting conversion rates.
  • Users value the actionable insights from Air360, enhancing their understanding of user behavior and improving conversion rates.
Cons
  • Users find the complexity of Air360 overwhelming initially, requiring time to understand its abundant features.
  • Users find Air360's interface difficult to learn, as the wealth of data can be overwhelming initially.
  • Users feel the product is expensive, especially for startups, despite its valuable unique features.
  • Users find the feature overload of Air360 overwhelming and challenging to learn, impacting user experience.
  • Users find filtering issues in Air360, desiring enhanced features for advanced segmentation and custom alerts.

What Are Recent G2 Reviews of Air360?

What Are G2 Users Discussing About Air360?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 21, 2026