---
title: Zelta.ai Reviews
meta_title: 'Zelta.ai Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Zelta.ai works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2026-03-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Zelta.ai Reviews
**Vendor:** Zelta AI  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About Zelta.ai
Built for Product and Marketing teams, Zelta is an AI feedback hub which allows you to find your customers most painful problems without digging through thousands of calls




## Zelta.ai Reviews
  ### 1. Made my demand generation job so easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Surbhi G. | Marketing Automation Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2024

**What do you like best about Zelta.ai?**

Perfect tool to know your customer's pain points and target messaging accordingly.

**What do you dislike about Zelta.ai?**

Nothing as such, it has been a great help to me.

**What problems is Zelta.ai solving and how is that benefiting you?**

It was getting a bit difficult to keep a record of pain points of each company and address them accordingly, with this tool it has made all easy.

  ### 2. Best customer tool I used

**Rating:** 4.5/5.0 stars

**Reviewed by:** sami m. | Co-Founder, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2024

**What do you like best about Zelta.ai?**

Easy to use, lots of features, ease to integrate,

**What do you dislike about Zelta.ai?**

dont use it so often, as we are a new company

**What problems is Zelta.ai solving and how is that benefiting you?**

Analysing customer insight and emails and finding key info



- [View Zelta.ai pricing details and edition comparison](https://www.g2.com/products/zelta-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+11%3A24%3A39+-0500&secure%5Bsession_id%5D=77260943-64b7-497b-8cdf-54d2f5152ddc&secure%5Btoken%5D=b80c4fca3e711f18c07597db753521bae6027a51efbb55d93f339366215ca05a&format=llm_user)

## Zelta.ai Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

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