# Luminosos Daylight Reviews
**Vendor:** Luminoso  
**Category:** [Text Analysis Software](https://www.g2.com/categories/text-analysis)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About Luminosos Daylight
Luminoso Analytics applies artificial intelligence (AI) and natural language understanding (NLU) to accurately analyze text-based data for any industry without lengthy setup time or training. Luminoso Analytics allows clients to easily upload, process, analyze, and visualize batches or streams of unstructured data. Compass can analyze any type text-based data, including open-ended survey responses, call transcripts, chatbot or live chat transcripts, product reviews, articles, emails, and NPS open-ends. Data can be processed natively in 13 languages, including Chinese, Korean, Japanese, and Arabic. Companies use Luminoso Analytics to surface key topics and concepts in data, uncover and monitor trends over time, dig into nuanced emotions and their root causes, and identify key differences across metadata. There are many ways customers utilize the insights that Analytics uncovers including brand monitoring, churn and retention analysis, issue detection and monitoring, and identifying root drivers of NPS scores to name a few.  The product is flexible and can be deployed in standard or private Cloud or On-premise solution, or integrated into an end-to-end platform via the API.




## Luminosos Daylight Reviews
  ### 1. Luminoso Daylight Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about Luminosos Daylight?**

Working with large volumes of information becomes cumbersome without the help of applications like this. Analyzing customer surveys, customer complaints, and feedback has been easier to sort through.

**What do you dislike about Luminosos Daylight?**

Nothing. This application satisfies all of our requirements and then some. It has made data analytics much easier where prior to usage of Luminoso, we had no method to handle large volumes of information.

**Recommendations to others considering Luminosos Daylight:**

If you're looking for a way to manage large volumes of information, look no further than Luminosos Daylight. You won't be disappointed.

**What problems is Luminosos Daylight solving and how is that benefiting you?**

We receive large volumes of customer surveys from Europe. It can be difficult to manage all of the feedback. The benefits coming from having an AI that can analyze the information prior to reaching us has made things much more efficient.


## Luminosos Daylight Discussions
  - [What is Luminosos Daylight used for?](https://www.g2.com/discussions/what-is-luminosos-daylight-used-for)

- [View Luminosos Daylight pricing details and edition comparison](https://www.g2.com/products/luminosos-daylight/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+18%3A36%3A56+-0500&secure%5Bsession_id%5D=888425e2-a926-497e-be49-0bccdb36da13&secure%5Btoken%5D=73328c1d87409a0594c2a8a554b4693df781e0d15645aca8612656c4f8a0dea0&format=llm_user)

## Luminosos Daylight Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Setup**
- Integration
- Maintenance
- No-Code

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Data**
- Security
- Data Visualization

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Analysis**
- Automation
- Named entity recognition
- Keyphrase Extraction
- Topic Analysis
- Sentiment Analysis
- Language Identification
- Syntax/Part of Speech Parsing

**Customization**
- Pre-Built Parameterization
- Custom Extension
- Compositionality

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

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