--- title: Feedbck.ai Reviews meta_title: 'Feedbck.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Feedbck.ai works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Feedbck.ai Reviews **Vendor:** Feedbck.ai **Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About Feedbck.ai We analyse communications in your tool stack and deliver qualified discovery items to your backlog… with zero human intervention. Surface actionable opportunities to improve your product or service, easily and automatically. ## Feedbck.ai Pros & Cons **What users like:** - Users love how **automation** seamlessly integrates with existing tools, saving time and eliminating tedious manual tasks. (1 reviews) - Users value the **efficient customer support integration** of Feedbck.ai, simplifying feedback management and saving valuable time. (1 reviews) - Users appreciate the **ease of use** with Feedbck.ai, seamlessly integrating into existing tools and saving valuable time. (1 reviews) - Users love the **easy integrations** of Feedbck.ai, effectively streamlining feedback management and saving valuable time. (1 reviews) - Users love the **easy setup** of Feedbck.ai, efficiently integrating with existing tools and saving significant time. (1 reviews) - NLP Capabilities (1 reviews) - Time-Saving (1 reviews) ## Feedbck.ai Reviews ### 1. A massive time-saver! Automates our entire feedback loop from Slack to JIRA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Feedbck.ai?** The best part, for me, is how it just plugs right into the tools we already use. We got it set up to watch a few of our busiest customer feedback channels in Slack. It's honestly pretty amazing at reading through all the noise, figuring out what's actual feedback, and then automatically popping Jira tickets onto our product team's board. This completely cut out a huge manual step for us. What used to be this tedious job of copy-pasting and writing up summaries is now just... done. It's saving my team a ton of time every single week. **What do you dislike about Feedbck.ai?** It took a little bit of tweaking at first to get the AI tuned correctly for our Slack channels. We had to play with the filters to make sure it was grabbing the right stuff and not just creating a bunch of noise. But after that initial setup, it's been running smoothly. I'm just excited to see what else they integrate with next. **What problems is Feedbck.ai solving and how is that benefiting you?** We knew we were getting great feedback in Slack, but we were basically drowning in it. So much of it just got lost because nobody has time to manually read every thread, spot a trend, and then go fill out a Jira ticket. Feedbck.ai just solves that. It's the bridge between our team's Slack chatter and our product team's backlog in Jira. It makes sure the good ideas actually get captured and sent to the product team in a way they can actually use. The biggest wins for us are the obvious time savings and the fact that we're finally closing the loop on feedback. We're actually acting on user suggestions now because they're not just getting buried in a Slack channel. - [View Feedbck.ai pricing details and edition comparison](https://www.g2.com/products/feedbck-ai/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+14%3A03%3A40+-0500&secure%5Bsession_id%5D=7e53d8ee-f3df-4066-844d-84908ac8d546&secure%5Btoken%5D=d6ffe3a767a273d35db9654034703cf14ba3f777147bae2c3925d44d591a55cf&format=llm_user) ## Feedbck.ai Integrations - [Jira](https://www.g2.com/products/jira/reviews) ## Feedbck.ai Features **Feedback Management** - Tagging - Segmentation **Setup** - Integration - Maintenance - No-Code - Third-Party Integrations **Feedback Analysis** - Thematic Analysis - Sentiment Analysis **Data** - Security - Data Visualization - Real-Time Data - Visual Analytics **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Analysis** - Automation - Named entity recognition - Keyphrase Extraction - Topic Analysis - Sentiment Analysis - Language Identification - Syntax/Part of Speech Parsing - Multi-Language - Trend Analysis - Text Analysis - Qualitative Comparative Analysis - Statistical Analysis - User Research Analysis - Ad hoc Analysis - Quantitative Analysis **Customization** - Pre-Built Parameterization - Custom Extension - Compositionality **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Monitoring - Activity Tracking - Data Collection - Access Controls/Permissions - Predictive Analytics - Computer Assisted Coding - Activity Dashboard - Real-Time Analytics - AI Copilot - Reporting & Statistics - Data Import/Export - Mixed Methods Research - Website Analytics - Multimedia Support - Media Analytics - Categorization/Grouping - Data Storage Management - Feedback Management - Tagging - Collaboration Tools - Single Sign On - Drag & Drop - Annotations - Customizable Branding - Data Coding - Multiple Data Sources - API - Search/Filter - Customizable Reports ## Top Feedbck.ai Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,548 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,037 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,070 reviews)