Top Free Feedback Analytics Software
Check out our list of free Feedback Analytics Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.
If you'd like to see more products and to evaluate additional feature options, compare all Feedback Analytics Software to ensure you get the right product.
View Free Feedback Analytics Software
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every us
42,961 Twitter followers
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P
Birdeye is a platform that manages online reputation, customer engagement, and reviews across multiple locations from a centralized dashboard. Users frequently mention the ease of use, the ability to consolidate reviews in one place, and the efficient management of online reputation as key benefits of Birdeye. Users experienced a learning curve when first implementing all features across multiple locations and found some features overwhelming due to the multitude of tools packed into the platform.
5,239 Twitter followers
SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are
SurveySparrow is a tool for creating and managing surveys, with features such as conversational survey experience, multi-channel sharing options, and tracking IT performance trends. Reviewers appreciate SurveySparrow's intuitive and engaging interface, its ability to boost response and completion rates, and its flexibility in meeting diverse needs through features like offline capabilities and integration with other software. Reviewers experienced limitations in advanced analytics and reporting, occasional performance lag on large surveys, and a steep learning curve for setting up complex surveys and workflows.
917 Twitter followers
DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to impro
220 Twitter followers
InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data t
AnyRoad is the leading platform for consumer engagement that enables brands to transform consumer events and brand experiences into long-term customer loyalty and revenue. Brands like Diageo, Budwe
1,378 Twitter followers
It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most
Dovetail is a research synthesis and consumption tool that centralizes research data and uses AI to streamline the process of extracting insights from customer feedback. Reviewers frequently mention the tool's ability to quickly summarize and extract common themes from customer feedback, its seamless integration with other tools like Zoom and Google Suite, and its ability to tag videos and create clips for sharing findings with stakeholders. Reviewers mentioned the initial setup of Dovetail being difficult and time-consuming, the challenge of organizing files and projects when multiple teams are using the tool, and the lack of advanced AI tools to automatically understand conversations based on context.
2,183 Twitter followers
Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,
Dialpad Connect is a communication platform that allows users to manage calls, messages, and meetings on one platform, with features such as AI-powered call transcription and voicemail. Reviewers frequently mention the ease of use, flexibility of having the same business number on both desktop and mobile, and the usefulness of call transcripts for catching missed details. Users reported issues with call quality dropping with weak internet connection, limitations in analytics and customization unless upgraded, and the messaging feature not being as robust as dedicated team chat tools.
61 Twitter followers
Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo
253 Twitter followers
Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every empl
871 Twitter followers
Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time fe
2,089 Twitter followers
Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it thr
12,859 Twitter followers
Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.
6,578 Twitter followers
Thematic is the customer intelligence platform that turns survey responses, calls, tickets, and reviews into a single voice of customer truth for CX teams—to then deliver tailored insights that drive
481 Twitter followers
Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's lo
2,215 Twitter followers
