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Best Experience Management Software - Page 6

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Experience management software consolidates feedback from a specific, target audience and delivers actionable insights and follow-up steps to close the loop. Experience management solutions build on the features provided by survey software and enterprise feedback management software by adding functionality that enables businesses to plan and take informed actions based on received feedback. Specifically, these tools deploy analytics dashboards for feedback data that is viewable by stakeholders across an organization. Some products will also provide gamification features or agent-based scoring metrics to incentivize employees to leverage insights offered by the platform.

Experience management solutions can be leveraged for different use cases across a business, including customer experience (CX), B2B account experience, product experience, and market research. Though most offerings specialize in only one use case, some products will target multiple groups of respondents and allow businesses to segment their audiences. Products that specialize in CX collect customer feedback and deploy insights to frontline employees who can execute closed-loop actions based on that feedback. Products designed for B2B account experience collect client feedback and deliver insights to sales or customer success teams. Product experience solutions help product management teams collect and analyze feedback about their customers’ experiences with a product. Finally, market research solutions provide special features like research panels to enable businesses to survey their target audience.

Experience management software offers the survey development and implementation features provided by survey products and the business-focused analytics features provided by enterprise feedback management solutions. Experience management tools differ from survey and enterprise feedback management tools because they offer additional features that allow for closed-loop actions to follow up on feedback.

Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution.

To qualify for inclusion in the Experience Management category, a product must:

Provide all the features of an enterprise feedback management solution
Connect with other repositories of data
Analyze and segment experience data across all points in the customer journey
Deliver relevant, real-time insights from feedback to relevant stakeholders
Provide multidirectional communication channels to allow stakeholders to respond to feedback or share it with leadership
Facilitate closed-loop action items based on respondent sentiment
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Featured Experience Management Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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118 Listings in Experience Management Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alterna CX is a company that specializes in experience management software. The main business problem which Alterna CX solves is the disorganization and inefficiencies in handling the Customer Experie

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alterna CX features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Effort Score (CES)
    Average: 8.1
    8.3
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    8.3
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Claymont, US
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alterna CX is a company that specializes in experience management software. The main business problem which Alterna CX solves is the disorganization and inefficiencies in handling the Customer Experie

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Alterna CX features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Effort Score (CES)
Average: 8.1
8.3
Customer Satisfaction (CSAT) Score
Average: 8.5
8.3
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Year Founded
2016
HQ Location
Claymont, US
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We believe organized data leads to organized action. salesEQUITY unifies a company around a single mission – improving the customer experience. We offer software that collects, manages, and distribute

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Encompass-CX features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.1
    6.7
    Customer Effort Score (CES)
    Average: 8.1
    5.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    5.0
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We believe organized data leads to organized action. salesEQUITY unifies a company around a single mission – improving the customer experience. We offer software that collects, manages, and distribute

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Encompass-CX features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.1
6.7
Customer Effort Score (CES)
Average: 8.1
5.0
Customer Satisfaction (CSAT) Score
Average: 8.5
5.0
Net Promoter Score (NPS)
Average: 8.6
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flow CX is a complete end-to-end Customer Feedback Platform. Flow CX scales supports customers of all industries and sizes, from SME to Enterprise organisations. The Flow CX product suite includes m

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flow CX features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Flow CX
    Year Founded
    2017
    HQ Location
    Sydney, AU
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flow CX is a complete end-to-end Customer Feedback Platform. Flow CX scales supports customers of all industries and sizes, from SME to Enterprise organisations. The Flow CX product suite includes m

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Flow CX features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Flow CX
Year Founded
2017
HQ Location
Sydney, AU
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hello Customer is building the technology that leapfrogs traditional satisfaction scores. Great companies make a continuous connection with customers a fundamental part of their business strategy. T

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hello Customer features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Customer Effort Score (CES)
    Average: 8.1
    10.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    10.0
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Ghent, BE
    Twitter
    @Hello_Customer
    442 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hello Customer is building the technology that leapfrogs traditional satisfaction scores. Great companies make a continuous connection with customers a fundamental part of their business strategy. T

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Hello Customer features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Customer Effort Score (CES)
Average: 8.1
10.0
Customer Satisfaction (CSAT) Score
Average: 8.5
10.0
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Year Founded
2015
HQ Location
Ghent, BE
Twitter
@Hello_Customer
442 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leger Metrics provides cloud-based customer feedback management, real-time reporting and customer recovery solutions. Clients range from multi-location retail, restaurant, automotive, financial servic

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Leger Metrics features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leger Metrics provides cloud-based customer feedback management, real-time reporting and customer recovery solutions. Clients range from multi-location retail, restaurant, automotive, financial servic

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Leger Metrics features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powered by Intouch Insight, LiaCX™ Customer Experience Management Software makes it easy to collect customer feedback, identify areas of the customer journey in need of focus, and mobilize all levels

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LiaCX Customer Experience Management Software features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1992
    HQ Location
    Ottawa, CA
    Twitter
    @intouchinsight
    782 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    163 employees on LinkedIn®
    Ownership
    CVE: INX
Product Description
How are these determined?Information
This description is provided by the seller.

Powered by Intouch Insight, LiaCX™ Customer Experience Management Software makes it easy to collect customer feedback, identify areas of the customer journey in need of focus, and mobilize all levels

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
LiaCX Customer Experience Management Software features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1992
HQ Location
Ottawa, CA
Twitter
@intouchinsight
782 Twitter followers
LinkedIn® Page
www.linkedin.com
163 employees on LinkedIn®
Ownership
CVE: INX
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Loop Feedback™ surveys are used to measure the customer experience including loyalty, satisfaction and effort both online and offline. Loop Feedback survey projects make it easy for you to design cu

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Loop Feedback features and usability ratings that predict user satisfaction
    0.0
    No information available
    5.0
    Customer Effort Score (CES)
    Average: 8.1
    6.7
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    6.7
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Benbria
    Year Founded
    2007
    HQ Location
    Ottawa, CA
    Twitter
    @Benbria
    1,350 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Loop Feedback™ surveys are used to measure the customer experience including loyalty, satisfaction and effort both online and offline. Loop Feedback survey projects make it easy for you to design cu

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Loop Feedback features and usability ratings that predict user satisfaction
0.0
No information available
5.0
Customer Effort Score (CES)
Average: 8.1
6.7
Customer Satisfaction (CSAT) Score
Average: 8.5
6.7
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
Benbria
Year Founded
2007
HQ Location
Ottawa, CA
Twitter
@Benbria
1,350 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PeopleMetrics makes it simple to personalize each customer interaction based on their feedback.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PeopleMetrics features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2001
    HQ Location
    Fort Washington, US
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PeopleMetrics makes it simple to personalize each customer interaction based on their feedback.

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
PeopleMetrics features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2001
HQ Location
Fort Washington, US
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Managed Feedback Solutions Customized measurement programs built and hosted on our VantagePoint EFM software platform that provide organizations critical feedback across a full range of customer touc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Potentiate features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    Seattle, US
    Twitter
    @NetReflector
    14 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
    Phone
    (866) 927-1209
Product Description
How are these determined?Information
This description is provided by the seller.

Managed Feedback Solutions Customized measurement programs built and hosted on our VantagePoint EFM software platform that provide organizations critical feedback across a full range of customer touc

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
  • 100% Mid-Market
Potentiate features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1997
HQ Location
Seattle, US
Twitter
@NetReflector
14 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Phone
(866) 927-1209
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    23+ Years of Experience Built Into the #1 Solution For Customer and Employee Experience in the Nordics. Our mission to make organizations smarter by acting on feedback from their key stakeholders! As

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Questback features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Questback
    Year Founded
    2000
    HQ Location
    Frogner, NO
    Twitter
    @Questback
    2,306 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
    Phone
    1 800-974-8784
Product Description
How are these determined?Information
This description is provided by the seller.

23+ Years of Experience Built Into the #1 Solution For Customer and Employee Experience in the Nordics. Our mission to make organizations smarter by acting on feedback from their key stakeholders! As

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Questback features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Questback
Year Founded
2000
HQ Location
Frogner, NO
Twitter
@Questback
2,306 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
Phone
1 800-974-8784
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rant & Rave is a customer engagement software that turns insight into action. Using a powerful sentiment engine and AI assisted categorization, Rant & Rave captures customer and employee feedb

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rant & Rave features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rant & Rave is a customer engagement software that turns insight into action. Using a powerful sentiment engine and AI assisted categorization, Rant & Rave captures customer and employee feedb

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Rant & Rave features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ResponseTek for Telco is a cloud-centric Customer Experience Management (CEM) solution based on Amazon Web Services, enabling customer feedback to be captured as close to the customer experience as po

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ResponseTek features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Skyvera
    Twitter
    @Skyvera__
    1,197 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    119 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ResponseTek for Telco is a cloud-centric Customer Experience Management (CEM) solution based on Amazon Web Services, enabling customer feedback to be captured as close to the customer experience as po

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
  • 100% Small-Business
ResponseTek features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Skyvera
Twitter
@Skyvera__
1,197 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SATISFYD is a global customer experience management company whose SaaS platform provides customer insights that enable businesses to effectively implement CX improvement strategies. With almost 20 yea

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SATISFYD Precog features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SATISFYD
    Year Founded
    1998
    HQ Location
    Austin, US
    Twitter
    @SatisfYd1998
    199 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SATISFYD is a global customer experience management company whose SaaS platform provides customer insights that enable businesses to effectively implement CX improvement strategies. With almost 20 yea

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
SATISFYD Precog features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
SATISFYD
Year Founded
1998
HQ Location
Austin, US
Twitter
@SatisfYd1998
199 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback. Unlike traditional methods of collecting feedback through email or chat

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Supahub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Features
    2
    Roadmap Creation
    1
    Simple
    1
    User Interface
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Supahub features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Customer Effort Score (CES)
    Average: 8.1
    6.7
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    10.0
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Supahub
    Year Founded
    2024
    HQ Location
    California, US
    Twitter
    @supahub
    67 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback. Unlike traditional methods of collecting feedback through email or chat

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Small-Business
Supahub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Features
2
Roadmap Creation
1
Simple
1
User Interface
1
Cons
This product has not yet received any negative sentiments.
Supahub features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Customer Effort Score (CES)
Average: 8.1
6.7
Customer Satisfaction (CSAT) Score
Average: 8.5
10.0
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
Supahub
Year Founded
2024
HQ Location
California, US
Twitter
@supahub
67 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tivian is a provider of intelligent experience management solutions, empowering organizations to enhance employee and customer experiences through advanced analytics and AI-driven insights. By capturi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tivian features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Customer Effort Score (CES)
    Average: 8.1
    10.0
    Customer Satisfaction (CSAT) Score
    Average: 8.5
    10.0
    Net Promoter Score (NPS)
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Questback
    Year Founded
    2000
    HQ Location
    Frogner, NO
    Twitter
    @Questback
    2,306 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
    Phone
    1 800-974-8784
Product Description
How are these determined?Information
This description is provided by the seller.

Tivian is a provider of intelligent experience management solutions, empowering organizations to enhance employee and customer experiences through advanced analytics and AI-driven insights. By capturi

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Tivian features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Customer Effort Score (CES)
Average: 8.1
10.0
Customer Satisfaction (CSAT) Score
Average: 8.5
10.0
Net Promoter Score (NPS)
Average: 8.6
Seller Details
Seller
Questback
Year Founded
2000
HQ Location
Frogner, NO
Twitter
@Questback
2,306 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
Phone
1 800-974-8784