Tivian
Tivian is a provider of intelligent experience management solutions, empowering organizations to enhance employee and customer experiences through advanced analytics and AI-driven insights. By capturing and harnessing experience data, Tivian enables businesses to make informed decisions, foster engagement, and drive organizational success. Key Features and Functionality: - Discover XI: Utilizes knowledge engineering and artificial intelligence to uncover critical data, identify trends, and provide actionable insights into employee performance and organizational dynamics. - Communicate XI: Facilitates the creation and management of personalized communication campaigns, delivering targeted content to employees to inspire change and enhance engagement. - Employee Experience Management: Offers tools to listen to employee feedback, analyze key trends, and implement actions that improve the workplace environment. - Customer Experience Management: Provides a responsive platform to understand customer needs, build trust, and elevate every step of the buyer’s journey. - Market Research Software: Delivers comprehensive solutions to collect and analyze market data, enabling informed business decisions and strategic planning. Primary Value and Solutions: Tivian addresses the critical need for organizations to adapt to rapid business changes by offering a 360-degree approach to experience management. By integrating feedback collection with actionable communication strategies, Tivian helps companies attract and retain high-performing employees, build customer loyalty, and stay competitive in dynamic markets. The platform's AI-driven insights and personalized content delivery empower businesses to create engaging environments that foster trust, alignment, and continuous improvement.
Average Rating: 3.5/5.0
Total Reviews: 1
How Do G2 Users Rate Tivian?
- Customer Effort Score (CES): 10.0/10 (Category avg: 8.2/10)
- Customer Satisfaction (CSAT) Score: 10.0/10 (Category avg: 8.7/10)
- Net Promoter Score (NPS): 10.0/10 (Category avg: 8.8/10)
Who Is the Company Behind Tivian?
- Seller: Questback
- Year Founded: 2000
- HQ Location: Frogner, NO
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Twitter: @Questback
2,286 Twitter followers -
LinkedIn® Page: www.linkedin.com
80 employees on LinkedIn® - Phone: 1 800-974-8784
Who Uses This Product?
- Company Size: 100% Medium

