---
title: Loop Feedback Reviews
meta_title: 'Loop Feedback Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Loop Feedback works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# Loop Feedback Reviews
**Vendor:** Benbria  
**Category:** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Loop Feedback
Loop Feedback™ surveys are used to measure the customer experience including loyalty, satisfaction and effort both online and offline. Loop Feedback survey projects make it easy for you to design customer experience surveys using multiple CX question types and distribute them on a variety of channels to collect in-location feedback using kiosks, as well as digitally using email, links, QR Codes, mobile apps and websites. Existing survey solutions do not aggregate results by location and/or room and do not have configurable actions that allow you to engage in real-time conversations to follow-up and create tickets to manage problems through to resolution. Insights collected in Loop® within survey projects are easily visualized within each project and exportable into PDFs and other file formats to support monthly and quarterly business reviews.




## Loop Feedback Reviews
  ### 1. Amazing interface.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Loop Feedback?**

Very friendly staff to work with and the interface is great to use.

**What do you dislike about Loop Feedback?**

Occasionally there are some glitches that could cause delays.

**What problems is Loop Feedback solving and how is that benefiting you?**

Working together as a team and creating a collaborative environment.



- [View Loop Feedback pricing details and edition comparison](https://www.g2.com/products/loop-feedback/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-21+07%3A04%3A43+-0500&secure%5Bsession_id%5D=e674bc57-3eb0-4d91-bfdc-cac3ec72f4bc&secure%5Btoken%5D=859d5bdcdd085ebc279dea9f8ad08da0d9fd9c2f9dd5c270db59f56f8714f90e&format=llm_user)

## Loop Feedback Features
**Productivity Tools**
- Notes
- Internal Discussion
- Assignments and Tasks
- Workflows
- Templates
- Integrations
- Tagging System

**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Analytics**
- Trends
- Performance Tracking
- Email Tracking

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions

**Platform**
- File support
- Mobile support
- Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Shared Inbox**
- Autonomous Task Execution
- Decision Making

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Generative AI**
- AI Text-to-Speech

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