---
title: Questback Reviews
meta_title: 'Questback Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Questback works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-03-25'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Questback Reviews
**Vendor:** Questback  
**Category:** [Experience Management Software](https://www.g2.com/categories/experience-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Questback
Questback offers you an easy-to-use feedback platform for surveys and feedback from your customers and employees. We integrate it with your organization, so your managers get exactly the right analysis and answers that they can act upon. This ensures surveys result in action! 26+ Years of Experience Built Into the #1 Solution For Customer and Employee Experience in the Nordics, Germany, Austria, Switzerland, and Netherlands.




## Questback Reviews
  ### 1. It just works.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joakim A. | Markedssjef, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Questback?**

Easy to use, quick response from support if needed. Good onboarding process.

**What do you dislike about Questback?**

Nothing yet. The system works as intended.

**What problems is Questback solving and how is that benefiting you?**

Insights from customers, co-workers and for marketing campaigns.

  ### 2. Best questionnaire tool for beginners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Questback?**

Very easy to make surveys, collect responses and report results online or export ppt, excel or word reports. 

Intuitive interface, ready made questionnaires are plus.

**What do you dislike about Questback?**

Nothing to dislike as everything works as it should.

**What problems is Questback solving and how is that benefiting you?**

Need for having fast insights when something changes on the market or competition enviroment. After survey is easier to make right desicions.



- [View Questback pricing details and edition comparison](https://www.g2.com/products/questback-2022-12-18/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+18%3A08%3A53+-0500&secure%5Bsession_id%5D=9d82f4b4-f5cd-4513-81ce-f778e1ca6a53&secure%5Btoken%5D=27eff8d75b3a20470d86d8ab12bf327942a0736b337adb4d267b33edb1bbeeb4&format=llm_user)

## Questback Features
**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

## Top Questback Alternatives
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