--- title: Rant & Rave Reviews meta\_title: 'Rant & Rave Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Rant & Rave works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 1 scale: '5' date\_modified: '2026-06-14' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Rant & Rave Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Rant & Rave but has limited features. Are you part of the Rant & Rave team? [Upgrade your plan](https://my.g2.com/rant-rave/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Rant & Rave is a customer engagement software that turns insight into action. Using a powerful sentiment engine and AI assisted categorization, Rant & Rave captures customer and employee feedback in the moment to give actionable insights that drive positive change throughout your organization. Reasons customers love Rant & Rave are that they can predict more, recover faster, and craft great experiences. Learn more at https://mobilecommons.com/rant-and-rave/ * * * Seller [Mobile Commons](https://www.g2.com/sellers/mobile-commons-2b07c749-5c9d-4b7c-a515-704230bf5a73) Discussions [Rant & Rave Community](https://www.g2.com/products/rant-rave/discuss) Overview by Liam Gilleran (Head of Solution Consulting at Rant & Rave) Show More ## Top-Rated Alternatives [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![Gainsight Customer Success](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gainsight Customer Success") Gainsight Customer Success 4.5/5(1,754) ](https://www.g2.com/products/gainsight-customer-success/reviews) [ ![AskNicely](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AskNicely") AskNicely 4.7/5(1,050) ](https://www.g2.com/products/asknicely/reviews) [ View All Alternatives ](https://www.g2.com/products/rant-rave/competitors/alternatives) GB Gary B. Mid-Market (51-1000 emp.) 11/9/2020 "Packed Full of Analytics & The Agents Love it!" 5/5 What do you like best about Rant & Rave? The interface is clean and responsive. Lots of information at the click of the mouse! Review collected by and hosted on G2.com. What do you dislike about Rant & Rave? Not necessarily a dislike, but it can be challenging creating new reports using Discover. Review collected by and hosted on G2.com. What problems is Rant & Rave solving and how is that benefiting you? We have improved our agent satisfaction significantly by focusing on agents who have low scores. The customer verbatim comments are key in driving improvements. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ### There are not enough reviews of Rant & Rave for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Qualtrics Customer Experience Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-customer-experience%282%29.svg "Qualtrics Customer Experience Logo") Qualtrics Customer Experience 4.3 (751) With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. ](https://www.g2.com/products/qualtrics-customer-experience/reviews "Qualtrics Customer Experience")[ 2 ![Gainsight Customer Success Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b85529a71df779e1fe2a7192bb891e31/gainsight-customer-success.svg "Gainsight Customer Success Logo") Gainsight Customer Success 4.5 (1,754) Gainsight CS is a complete Customer Success Platform. ](https://www.g2.com/products/gainsight-customer-success/reviews "Gainsight Customer Success")[ 3 ![AskNicely Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely Logo") AskNicely 4.7 (1,050) The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. ](https://www.g2.com/products/asknicely/reviews "AskNicely")[ 4 ![Birdeye Logo](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye Logo") Birdeye 4.7 (4,203) Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. ](https://www.g2.com/products/birdeye/reviews "Birdeye")[ 5 ![Qualtrics Market Research Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research Logo") Qualtrics Market Research 4.4 (3,018) Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever. ](https://www.g2.com/products/qualtrics-market-research/reviews "Qualtrics Market Research")[ 6 ![Reputation Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e42e14e54e8cc8a09b1c962154fce161/reputation.svg "Reputation Logo") Reputation 4.5 (2,469) Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. ](https://www.g2.com/products/reputation/reviews "Reputation")[ 7 ![SurveySparrow Logo](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow Logo") SurveySparrow 4.4 (2,067) SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. ](https://www.g2.com/products/surveysparrow/reviews "SurveySparrow")[ 8 ![ChurnZero Logo](https://images.g2crowd.com/uploads/product/hd_favicon/406ee354cde7795c1eda6dbbfc881232/churnzero.svg "ChurnZero Logo") ChurnZero 4.7 (1,608) ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. ](https://www.g2.com/products/churnzero/reviews "ChurnZero")[ 9 ![Totango Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b1404b38f1aa49d5ed67749ecadcf286/totango.svg "Totango Logo") Totango 4.3 (1,150) Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement. ](https://www.g2.com/products/totango/reviews "Totango")[ 10 ![QuestionPro Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1554106208/questionpro.svg "QuestionPro Logo") QuestionPro 4.5 (1,149) QuestionPro is a leading provider of online survey software that allows our users to generate the insights they need to make better business decisions. Our software includes not only tools for creation, distribution, and analysis of surveys, but also provides a platform for polling, tablet-based mobile research, and data visualization. ](https://www.g2.com/products/questionpro/reviews "QuestionPro") [Show More](#) ## Questions about Rant & Rave? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Rant & Rave ](https://www.g2.com/products/rant-rave/discussions/new) GU Guest User What is Upland Rant & Rave used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-upland-rant-rave-used-for) [ View all Discussions ](https://www.g2.com/products/rant-rave/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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